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Facilities Operational and Management : PDF

   

Added on  2020-12-09

12 Pages2726 Words210 Views
Facilities operational and management

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INTRODUCTIONMajor element in the organization is facilities operational management. It helps ineffective functioning and arrangement of business. The report will discuss the specific casescenario in context to an under-performing hotel in UK. This assessment will analysis the severalroles and responsibilities of facility manager towards operation, staff and clients. This study willalso include a short discussion on environment health and safety agreement towards the hotel.The organization chosen in this assessment is Hilton Hotel. Moreover, the assignment willanalysis the method used for evaluating quality and effectiveness of the different operation in acompany. The report will also analysis the impact on facilities operations of employees. TASK 1AC1.1Facilities manager maintains an organization's equipment and buildings. It is a job that confinesseveral fields to ensure practicality of the created surroundings by combining masses, place,procedure, and technology. It is integrating of business administration, architecture, behavioraland engineering sciences.Scope'Infrastructure and Space' (such as design, work, building, holding, occupation, repairs,and furnishing) and 'staff & organization'(catering, cleanup, Human resource, accounts,marketing, hospitality) are the two broad areas which facilities management covers. These areusually called as “hardand soft facilities management”For the staff engaged in facilities operations a facilities manager has certain duties and functions The facilities mangers perform several business functions. Main preference is to keepmasses lively and harmless They function in 2 levels:Strategical or Tactical: Helps the guest, customers, last users realize the possible effectof their decisions on area, service, cost and peril (Chandes and Paché, 2010).Operational:Assure embodied and cost effective situation for the user to perform.Major work of a facilities managers are:

Guaranteethat the facility is operating in a way it should be on daily basis: They want todaily inspect and communicate with decision makers to ensure that adequate staff has beenappointed and allocation of finance, budget are adequately placed.Formulating future plans:They must program future responsibility regarding theestablishment and must also need to work closely with head of the department, determine bestway for instrumentation and structure (Demirbas, 2011).Make arrangements of repairs and replacement: Facilities manager must create a designfor any needful future renewal and restoring, scheduling required maintenance management tasksfor a particular time period that may disrupt the business.Developing and managing merchant contacts: They frequently work adjacently withsellers or vendors to ensure that company maximizes their resources.AC1.2The facilities manager needs to create a control system that supports impressive structuremanagement in the organization. Building maintenance includes all preventive, remedialupgrade actions necessary to ensure that facility is operating efficiently and effectively.Instrumentation should be hard-hitting and satisfactory to the employees so that it can manage orsupervise the workers. The facilities manager has to work hard and is responsible for developingan effectual control, security, mechanical and electrical system that may aid in the effectivestructure management (Jacobs, Chase and Lummus, 2014).Through this effective system it mayeasily evaluate quality of services and can improvise the firm's services by proper instructions.Sometimes it is also necessary to check that there is zero damages in the commercial enterpriseand proper cleansing is preserved in every areas of the structure. They need to check theappliances which are used in the business enterprise are of great shape and are not creating anyharm to the people.AC1.3 The responsibilities of a facilities manager is to provide best service to the internal andexternal customers, provide satisfaction, retaining lost clients, understanding the clients,

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