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Facilities Operations Management (pdf)

   

Added on  2020-12-08

10 Pages2755 Words446 Views
Facilities Operations andManagement

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Responsibilities of the facilities' manager for staff engaged in facilities operations.......11.2 Responsibilities the facilities' manager has for operational aspects.................................11.3 Responsibilities the facilities' manager has towards customers using the facility...........21.4 Impact on facilities operations of employers and/or funding agencies............................2TASK 2............................................................................................................................................3TASK 3............................................................................................................................................33.1 Deploy effective systems for processing information and maintaining communications:33.2 Control systems required for effective facilities operations:............................................33.3 Systems needed by a facilities' manager to support effective building management:.....44.1 Quality and effectiveness of facilities operation:.............................................................54.2 Evaluation and review procedures to analyze the quality and effectiveness of facilitiesoperations...............................................................................................................................5CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7

INTRODUCTIONFacilities Operations and management all the area which provide proper facility inorganizations (Krajewski and et.al., 2015). it report discuss about the Hilton hotel facilitymanager responsibilities towards staff and customers and manager responsible to take care allstaff and customers customer facility which is important in hotel.TASK 11.1 Responsibilities of the facilities' manager for staff engaged in facilities operationsFacilities management- Facility management defines the integrated management formultiple and interdisciplinary techniques and technologies, personnel, system and processes. Thegoals of facility management are to promote and manage all the environments of organizationsto fulfill the objective and mission of company (Heizer 2016). The Hilton hotel manager take allfacility management in This help to understand the manager of Hilton hotel to maintain all thework in hotel like customers care and provide proper service to the customers, etc. the scope offacility management covers the planning, construction, workplaces and maintenance. it alsoincludes HR, cleaning, catering and marketing. Responsibilities of facility manager to the staff- The responsibilities of facilitymanager towards staff help to understand the Hilton hotel manager take responsibilities of staffand appoint them to their exact position according to their ability. The manger of Hilton hotelalso outline about the working of their staff like housekeeping department, service boy, frontoffice, receptionist etc. all those are working under manager and manager have responsibilities tocheck their work. The responsibilities of their staff to motivate them to create hard work in theirfiled and increasing the growth of the hotel service.1.2 Responsibilities the facilities' manager has for operational aspectsa) Accessibility- The role of manager of Hilton hotel help to understand the accessibilitycomprised have right to maintained all the functionality in hotel, they accessibility to maintaineach and very levels of organization which define the role of organizations. In hotel manyresponsibilities are under the manager and they have to handle each and every responsibilities inaccordance to the firm.1

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