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Food Operations Management Assignment

Assessing the responsibilities of a facilities manager and discussing their role in the operational aspects of a building.

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Added on  2020-12-30

Food Operations Management Assignment

Assessing the responsibilities of a facilities manager and discussing their role in the operational aspects of a building.

   Added on 2020-12-30

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FOOD OPERATIONSMANAGEMENT
Food Operations Management Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................31.1 Responsibilities of the facilities manager for staff engaged in facilities operations........31.2. Responsibilities of facilities manager in terms of operational aspects of the building.. .41.3 Responsibilities of facilities manager towards customers................................................51.4 Impact on facilities operations of employers and funding agencies. ...............................5TASK 2............................................................................................................................................6Covered in PPT.......................................................................................................................6TASK 3............................................................................................................................................6Covered in PPT.......................................................................................................................6Task 4...............................................................................................................................................64.1 Appropriate criteria to evaluate the quality and effectiveness of facilities operations.....64.2 Evaluate and review procedures to analyse quality and effectiveness of facilitiesoperations...............................................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
Food Operations Management Assignment_2
INTRODUCTIONProcess of controlling and managing human resources, assets and procedures with respectto hotel or building property are known as facilities operation management. Facility manager isresponsible for controlling and managing various activities required for maintenance andexecution of hotel building. Hilton York is taken in this report in which responsibilities offacility manager are considered in various aspects. Hilton York is a upscale hotel which hascontemporary rooms and is located in UK. It is basically a hospitality industry and give hotel aswell as accommodation services to guests . This report presents roles and responsibilities offacility manager towards employees, customers and operations. Also, health, safety, legal andenvironmental compliances are taken in account by management of hotel. Beside this, effectivecontrol systems for effective system and processing of information for building management arediscussed. At last, analysis criteria is discussed for effectiveness and quality of operations ofhotel.TASK 11.1 Responsibilities of the facilities manager for staff engaged in facilities operations.Facilities Management: It is a profession which comprises of heterogeneous disciplinesto ensure comfort, safety, efficiency and functionality of environment by integrating place,people, technology and process. Levels of facilities management: There are two levels in thiswhich are described below:Hard facilities management: Services which include actual system and structure thatallows to work smoothly are referred to hard facilities management (Davis and et. al.,2018). Example: plumbing, elevator maintenance,structural and safety. Soft facilities management: Services which are related with management of property arereferred to soft facilities management. Example: cleaning, maintenance, grounds, securityand pest control. Roles and responsibilities of facilities manager: Roles: Day to day management of operations is done by manager of Hilton York. This showsthat all activities are done and they are staffed satisfactory.
Food Operations Management Assignment_3

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