Interpersonal Communication Skill of Feedback

This paragraph defines interpersonal communication and explains the skill of feedback. It also discusses the benefits of applying this skill in the workplace.

[Student Number] 1
COR109 COMMUNICATION AND THOUGHT
Assessment Task 1b – Writing a paragraph
Write a single paragraph on the interpersonal communication skill of feedback. Briefly define
interpersonal communication, explain the interpersonal communication skill of feedback and
discuss the benefits of the application of this skill within the workplace.
Name:
Tutor’s name:
Referencing Style: Harvard
Word count: 310

Communication and Thought 2
Interpersonal communication alludes to the process by which individuals get to share
feelings, information, and meaning by either verbal means or non-verbal ones, it is merely face
to face communication. This type of connection does not just emphasize what is being
communicated somewhat also how the conversation ensues (Baker, 2013). In instances where
two people meet at a given location, whether aware of each other’s presence or not, the
communication is taking place despite how subtle it may seem. In any conversation, the recipient
will give a response to the content of the information they have received, and this translates to
the feedback (De Janasz, 2014). In essence, for there to be clear communication, and the
assurance that delivery of an intended message has occurred, there needs to be an answer
directed to the bearer of that message. Feedback should be as a response to a particular behaviour
and not the personality type of the other communicating party, this bolsters the acuteness of the
answer. Apparently, feedback should describe the impact that someone’s behaviour has had on
an individual, and this can be portrayed in specificity in line with certain actions exhibited by the
other person on a given occasion. The aspect of timeliness also has a great effect on the efficacy
of feedback, a response should not be delayed as in turn the feedback may have a severed
accuracy, feedback should be prompt. A great aspect concerning feedback is that it should
encompass the emotional propensity to receive feedback. An instance of when there is a
difficulty in giving feedback is when addressing an angry person. It is best to wait for them to
calm a bit. Interpersonal communication thus helps in the giving and collection of information,
make contacts and the maintenance of healthy relationships, making decisions and creation of
problem-solving capacity and making decisions and solving problems.

Communication and Thought 3
References
Baker, A. (2013). Feedback and organizations: Feedback is good, feedback-friendly culture is
better.Canadian Psychology, 54(4), p.260.
Beebe, S.A., Beebe, S.J. and Redmond, M.V., (2014). Interpersonal communication: relating to
others 7th edn, Allyn and Bacon, Boston.
De Janasz, S. C., Crossman, J., Campbell, N., & Power, M. (2014). Interpersonal Skills in
Organisations (2nd ed.). North Ryde, N.S.W.: McGraw-Hill.