This article provides a PESTEL and SWOT analysis of Ford Motors, discussing the external and internal environment of the company. It also explores the impact of digital leadership on organizational success.
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Running head: FORD MOTORS Ford Motors Student’s name Institution Affiliation(s)
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FORD MOTORS Table of Contents List of Abbreviations.....................................................................................................2 Ford Motors....................................................................................................................3 PESTEL Analysis of Ford Company.............................................................................4 Political Factors..........................................................................................................4 Economic Factors.......................................................................................................4 Sociocultural Factors..................................................................................................5 Technological Factors................................................................................................5 Environmental Factors...............................................................................................5 Legal Factors..............................................................................................................6 SWOT Analysis of Ford Motors....................................................................................6 Strengths.....................................................................................................................6 Weaknesses................................................................................................................6 Opportunities..............................................................................................................7 Threats........................................................................................................................7 Digital Leadership at Ford Motors.................................................................................7 How Digital Leadership is impacting organizational success....................................7 What makes a successful digital leader and how digital leaders lead successful organizational transformations.................................................................................11 Recommendations........................................................................................................14 Conclusions..................................................................................................................14 References....................................................................................................................16 Appendices...................................................................................................................19 Appendix (i): Graph of U.S Market Share by Company..........................................19 Appendix (ii): Graph of European Market Share by Company...............................19 1
FORD MOTORS List of Abbreviations PESTEL – Political, Economic, Sociocultural, Technological, Ecological and Legal factors SWOT – Strengths, Weaknesses, Opportunities, and Threats 2
FORD MOTORS Ford Motors Ford Motor Company is one of the biggest motor vehicle manufacturers in the world with its headquarters in Dearborn, Michigan. Established by Henry Ford on 16th June 1903, the company has evolved into a powerhouse in the commercial and motor vehicles sector. Nevertheless, it has continued to experience challenges, which has hindered its growth, sales, and expansion plans. In the automobile manufacturing industry, Ford Motor Company deals with the manufacture of a vast array of motor vehicles ranging from luxury cars to huge commercial vehicles. The brands under Ford Motor Company include Ford, which deals with commercial vehicles and Lincoln that handles the market need for a wide distribution of sport utility vehicles and luxury cars across the global establishment. The company complements its business premises with Troller and FPV. The company is facing a problem in sustaining its market share and competitiveness in the highly competitive automotive industry. Through somewhat rigid diversification processes, Ford has seen itself lose in the market share to other players such as Chrysler and General Motors. The company’s marketing strategy has resulted in a reduced reputation, hence lower product sales indices. The problem originated in the early 20thcentury when there was no need to market vehicle as the demand was very high. That has changed, but the company has had problems in establishing production and marketing tactics that promote the needs of customers to establish positive perceptions of its products in the market environment. This paper will critically analyze the Ford Motors case study including its external and internal environment by using PESTEL and SWOT analysis respectively. Also, digital leadership by Ford Motors will be discussed. 3
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FORD MOTORS PESTEL Analysis of Ford Company The company has many opportunities and threats centered on external conditions. PESTEL analysis focuses on political, economic, sociocultural, technological, ecological, and legal factors. These factors play a fundamental role in determining whether the Company meets its set targets. The PESTEL analysis is used to discuss the externalenvironment of Ford Motors. Political Factors Many political factors such as government support for innovation, international trade agreements, and development of infrastructure in developing countries, play an important in the success of a reputable firm(Confino, 2014a). Governments play a key role in supporting technological innovations to improve the economic environment. Such innovations provide Ford with the opportunity to take advantage of incentives for novelties and create environmentally friendly products. The Company also has a chance to improve and expand business through trade agreements, which allow it to enter foreign markets. Furthermore, due to the development of infrastructure in developing countries, the demand for cars has also increased giving Ford the opportunity to expand its branches. This PESTEL element is proof that political factors are vital for Ford's survival. Economic Factors The Company should be keen on the economic conditions in the world. The key external economic factors affecting Ford are the growth of the economy, growth rate of developing countries markets and the strength of the dollar in the market. The United States is Ford's biggest market in the world, and the company can only expand with favorable economic growth in the country. Besides, the Company has the potential of developing in other countries that are growing economically (Confino, 2014b). 4
FORD MOTORS Nonetheless, the United States dollar has the potential of reducing the Company's profits since most materials used in production come from the United States. Such conditions put pressure on the company to improve business competency in foreign countries(Rahimi, Møller, & Hvam, 2016). Sociocultural Factors Ford's Command in the market is dependent on social conditions. The sociocultural factors that affect Ford include, increase in demand for motor vehicles, attitude on customer service and growth in the wealth gap. The company can only grow by innovating products such as electric and hybrid cars that are in high demand. The firm also has the chance to improve sales by providing excellent after sale services. Nonetheless, the increasing wealth gap in the world is a growing threat to the firm Technological Factors Technology has enabled the Company to come up with innovations and compete in the market. The rise in mobile computing, services, and limited alternative gas stations have affected it. An increase in the use of mobile calculations has created numerous prospects for Ford to develop through mobile advertisement and service sustenance. Vehicles parts can also be delivered through online arrangement services. Conversely, the company's dream of creating cars that use alternative fuel may suffer due to limited stations to power the cars(Mendling et al., 2017). Environmental Factors Ecological factors such as climate change, short-carbon trend, and reducing oil reserves affect the company's operation. Climatic change in the world has provided the company with an opportunity to grow through creating environmentally friendly products. Besides, the company can build machines that use alternative energy to compensate for the declining oil reserves in the world(Rushe, 2019). 5
FORD MOTORS Legal Factors For a company to operate, it must fulfill certain legal conditions. Legal factors such as environmental protection rules, safety requirements, and intellectual property laws affect Ford's operations. The company can meet its targets by adhering to environmental protection laws, designing cars that are safe to drive, and paying royalties as provided for by intellectual property laws(Davies, 2019). SWOT Analysis of Ford Motors The SWOT analysis is used to discuss the internal environment of Ford Motors. Strengths a)The strong presence in the American automotive market has made Ford the second largest player regarding market share after General Motors. Ford had a 14.8% market share regarding light trucks and cars in 2015(Dery et al., 2019). b)The company indicated financial cash flows of $3.477 billion in 2015 which shows the company has improved financial performance. That gives the company the strength to venture into new advancements and keep up with the stiff competition. Weaknesses a)The fact that American automotive brands have a poor reputation in comparison to other brands from Japan and Europe. That has resulted in lower sales of brands such as Lincoln that gets perceived as lower compared to other German or British luxury vehicles. b)The Ford Company relies largely on the American and European market as opposed to emerging markets in China, India and the Middle East. That has denied the company the opportunity to increase sales to higher levels hence lower profit margins(Wang & Pyle, 2019). 6
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FORD MOTORS Opportunities a)The presence and promise of new developments in automotive manufacturing technologies such as autonomous vehicles and smart component integration in vehicles. The developments would increase the demand for Ford automobiles and contribute to growth through increased profit margins. b)The increase in e-commerce activities across the globe would grow the demand for light vans for light delivery services hence propel business for Ford(Tabesh, Mousavidin, & Hasani, 2019). Threats a)Increased volumes of vehicles from other market players such as Toyota, Volkswagen, Mercedes, and Nissan. That results in stiff competition that would threaten the development prospects of Ford. b)The progressive move towards electric vehicles would push for expensive upgrades in Ford manufacturing plants to stay relevant in the market. That would reduce profit margins and slow the company on its expansion tracks. Digital Leadership at Ford Motors How Digital Leadership is impacting organizational success Ford Motor Company depends on employees for delivery of their vision by building the best products to meet customers’ needs. The company is doing the best by investing in the workforce, improve their technical skills, and recognize them for the success of the company and strengthening their leadership skills. Part of the strategies of the company is to encourage their workforce to invest in their careers. Additionally, the company is also assisting the employees in improving their leadership skills, attaining the current and future targets at the same time working on the company’s assignments (Davies, 2018). In addition, Ford Motor Company is developing the future workforce. The company requires more skilled personnel 7
FORD MOTORS specialized in the technical field of study. Considering the challenges that the company witnessed in its early performance until the beginning of 2006, the top managerial group of Ford Motors decided to appoint Mr. Allan Mulally as their new CEO. Mr. Alan Mulally was previously associated with the Boeing Company and was quite well known in the corporate due to his effective turnaround strategies which enabled the airline company to regain its growth. With the same focus, the new CEO amended a few changes within the organization. However, he supported the borrowing which according to his perception shall prove to be a cushion for the company during the then most probable occurrence of a global recession (Jolly, 2019). The leadership style which Mr. Alan Mulally introduced to the company was largely similar to the framework of decentralized flow of information within the managerial group. Certain initiations which were undertaken by him were: a)Meetings between the top management group and the middle-level management group to be held at frequent intervals (most likely to be every month) b)Integrating each and every department of the corporation as a single team c)A fresh plan to stimulate almost every field of operation, i.e., manufacturing, assembling, and manufacturing (Pitelis & Wagner, 2019). d)A statement specifying the newly developed goals and the mission and vision of the organization After joining Ford Motors, Mr. Alan Mulally stated that the company was facing certain significant challenges which he intended to overcome with an advantageous strategic alliance. He initiated to simplify the organizational structure of Ford by integrating all the diversified objectives to one goal and pertain single 8
FORD MOTORS strategic planning to achieve it. Moreover, he intended to imply the thought of an integrated team force within the organization. These leadership traits signified by the current CEO of the company showcased the charismatic style of leadership. According to González and Vazquez (2017), charisma is referred to a personal quality possessed by an individual. Thereby, certain identifiable traits of a charismatic leader embrace innovative thinking, effective communicating, motivating and influencing. All these characteristics can be apparently observed in the leadership style followed within the organization. Mr. Alan Mulally introduced innovation to the organization through the integration strategies. According to Press (2018), the CEO further stimulated the communication process within the organization implying the decentralized mode of communication and organizing frequent meetings among the top management group. The level of social interaction reflected by the company leader also reflects the attribute of a charismatic leader (Press, 2018) According to Sy, Horton and Riggio (2018), charismatic leadership can be categorized as entirely leader-produced or entirely follower-produced. In other words, either the leader will enforce this kind of leadership style, or it will be the followers to determine the kind of leadership trait within the organization. In the case of Ford Motors, it can be stated to be as leader-produced. In the case of leader-produced charismatic leadership style, the behaviour of the followers matters a lot. For instance, a strong, charismatic leadership trait as can be witnessed in the case of Ford is most likely to lower the level of expectation among the followers which in turn shall hamper the working culture to an extent. Moreover, in a leader-driven charismatic leadership process, the perceptions of the leader also acquire a great significance which can affect the organizational operations at large (Grabo & Vugt, 2016). 9
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FORD MOTORS Grabo, Spisak and Vugt (2017), stated that charismatic leaders possess certain serious drawbacks. Notably, it is assumed that the charismatic leaders have a strong impact on their followers, which denotes that his actions shall not only generate positive attitude among the fellow workers but shall also provide rise to certain influential negative thoughts hampering the organizational culture at large. Moreover, charismatic leaders intend to control their subordinates strongly which is accumulated with the prospective lacuna of accountability. It is due to the reason that it is quite difficult to account the fixed certainty of the charismatic leaders. The internal problem that the company witnessed can be illustrated as the power of leadership and communication which led the company to a rapid downfall and then again pulling it back to its position in the global platform. For instance, the strategies adopted by the company leader during 2000 focused on the marketing strategies of the company raising multiple questions regarding the company’s welfare in the international market. Consequently, this fueled the dissatisfaction level within the organizational hierarchy. It was thus ineffective. The next leader decided to raise a huge loan from putting most of its assets on a stake as a precaution to the most probable emergence of a global recession. Prima facie it was remarked to be unnecessary by most of the company officials and external analysts, the amount adopted as a loan, fortunately, saved the company from coming across the major obstacles of the incident similar to its competitors. In the words of Mr. Alan Mulally, the amount was accepted “as a cushion to protect for a recession or other unexpected event." (Vlasic, 2018). This proved to be quite beneficial in supporting the company against the external fluctuation emerging in the market during the period. Hence, it was again the effective leadership and the communication process which assisted the company in 10
FORD MOTORS regaining its growth. However, the company in its present operations is most likely to witness certain major consequences of charismatic leadership which if appropriate measures are not taken shall again effect the organizational operations. What makes a successful digital leader and how digital leaders lead successful organizational transformations. Ford Motor Company has maintained its position as a car manufacturer giant because of its handling of challenges raised by the SWOT analysis. Ford has a number of strengths such as its strong image and brand name which enhances and fosters its services and products attractiveness, competitive advantage and customer loyalty in the market. The other strength of the company is its efficient and effective supply chain. Kaye (2012), notes that companies have constraints and inadequacies that reduce performance, profitability, and viability of a business such as Ford’s products being relatively high as compared to those of companies such as Toyota as well as its slow innovation process that slow the company’s response to the fluctuating market trends. However, the company has an expansion and growth opportunity through a penetration into the existing and new global markets like China. Competition is a threat that faces the company because of the high competition levels in the market the company operates in. Also, the threat of new entries into the market is another threat especially from companies that penetrate the market with solar powered and driverless motor vehicles. The global market was strongly affected by the occurrence of the global recession around 2007 to 2009. This can be stated as one of the reasons for the company’s downfall. However, in real terms, the influence of the leadership and the communication process applied within the organizational environment was stronger than the phenomenon of the global recession(Zulch, 2014). To sum up, it was the 11
FORD MOTORS leadership communication which initiated the downfall during early 2000, and it was the leadership communication again which rebound the company during 2006. However, the leadership trait followed presently by Mr. Alan Mulally also has certain flaws which can cause significant drawbacks to the organizational culture. For instance, the leadership trait followed by the present CEO tends to be charismatic leadership model while the communications process is largely parallel to that of a decentralized flow of information. Alan Mulally when he raised to power and became the CEO of the Ford Motor Company as a leader, he engaged in establishing effective leadership styles and managerial skills which led to the company to survive the slumping economy. Through Mulally effective and ethical leadership skills enabled Ford Company to become a success. As an effective leader, he ensured that there was openness in communication which was exemplified in the company in every department. As a leader, he engaged in disseminating information, informing the employees what they are required to do and the company agenda in the company which enables the employees to be productive leading to the success of Ford Company. Towards saving the company, he initiated changes and always being aware that the steps that he takes as the company moves forwards would either make or break the company. As the CEO, Mulally also engaged in creating a system within the company that would enable the company to accomplish the goals of the company(Chanias, Myers, & Hess, 2019). The case has enabled me to learn that many leadership and management skills can I can play in the future is in a leadership position. It is essential for a leader to manage the employees effectively together with ensuring that one research about the company before taking the leadership position. The implication of the lessons to my 12
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FORD MOTORS career as a leader and as a manager is that I will be able to manage the employees effectively together with strategies that I need to apply to the company moving forward(Lohr, 2014). The lessons that can be learned from the case is that communication is paramount in an organization as it helps in building effective team working within an organization. The implication of the lesson on my current organization is that it will ensure every employee can understand the vision and the objectives that the company is looking forward to achieving. With reference to the above discussions, it is well identified that the company is most probably to witness the consequences raised by charismatic leadership traits. For instance, the trait of a charismatic leader is to steer the followers strictly according to their perceptions, which might lead to negative impacts on the followers. Moreover, the current leader of the company belongs to a non-auto background. Therefore, the company can suggestively assign another leader to be directing the company’s operations together with the current leader. Significantly, the other leader should be quite experienced in the automobile sector and should not be strictly charismatic, which shall reduce the consequences of a charismatic leadership style. It is worth mentioning that a chief strategy adopted by the company leader is focused on integrating the diversified operations of the company with one single objective and mission statement. In its realistic practices, Ford is quite well known for its diversified operations and multidimensional strategies. Consequently, integrating all the dimensions of the corporation shall lead to a complex organizational structure which would be quite challenging. Therefore, the company leaders can enforce the integration strategies to a few of its dimensions but avoid other major sectors in order to overcome the obstacles laid by the complex organizational structure. Conclusively, after several fluctuations, the company is gaining stability which should be 13
FORD MOTORS significantly considered by the company leaders along with the fact that effective leadership can accelerate organizational changes in an efficient manner and even raise the risk of strategic failure according to the basic concept of organizational behavior (Kalmanovich, Pearsall, & Christian, 2018). Recommendations From the above analysis, Ford has the potential for growth and development. The Company can invest more in innovative practices and take advantage of the market created by demand for environment-friendly products, electric, hybrid cars, and correlated external aspects. Ford's global markets also provide prospects for expansion, especially in fast developing nations. For this reason, Ford must roll out policies to take advantage of the opportunities available. Lastly, Ford must exploit customer satisfaction and address the external factors in their bargaining power. Proper risk assessment, as well as benefit evaluation, should precede any implementation to ensure that the company has higher prospects in the highly competitive market in its bid to take a larger share of the automotive market. A blend of newer techniques with some of the effective older ones would also go a long way in enhancing the marketing strategy of Ford and would place the company at a vantage point to compete favorably for the existent market space. Conclusions In conclusion, Ford Motor Company has prospects for success in the competitive market environment, but that has to come with strategies to overcome challenges and set the company among the leaders. Employing the managerial and technical strategies would be a great challenge for the company, but the fruits would see the company achieve great profits and expand to dominate markets across the global scene. The progress of Ford would also get pegged in the vision and mission 14
FORD MOTORS statements as the employees and the managerial team adopt the principles to establish the company in the competitive environment. The market-dominating process would also need the employment of conventional best practices in management and policy establishment to drive the business enterprise forwards against all forces and risk factors. 15
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FORD MOTORS Appendices Appendix (i): Graph of U.S Market Share by Company Source:(Schönborn et al., 2019) Appendix (ii): Graph of European Market Share by Company Source:(Schönborn et al., 2019) 19