Job Description and Recruitment Process in Hospitality Management

FOUNDATION DEGREE IN
HOSPITALITY
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Job description of hotel manager ................................................................................................3
Person specification.....................................................................................................................4
Advantages and disadvantages of internal and external recruitment process..............................5
Induction for new employees.......................................................................................................7
Methods related to training of employees....................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES................................................................................................................................1

INTRODUCTION
The hospitality management is usually overseeing the activities of administration in the
hotels. The management practise involve welcoming the guest in most effective manner
(Kaushal and Srivastava, 2021). The foundation degree in the hospitality management refers to
qualification that is required for managing the activities of hotels. The Hilton is a multinational
organization having their hotels worldwide, they are offering a quality of services to its
customers. This report will evaluate the job description as well as job specification of HR
manager in Hilton. The advantages and disadvantages of intrinsic and extrinsic source of
recruitment process are determined. Further it will explain the objectives, stages and benefits of
induction and method of training of employment are discussed.
MAIN BODY
Job description of hotel manager
Job Title: Hotel Manager
Reporting to: General Manager
Qualifications: MBA in Hotel Management and experience in managing team of reputed hotel.
Summary: To check all the management practise related to Hilton hotel and all the finance
management, enhance the knowledge and experience of employees. The style to welcome the
guest and managing their services are also overseen by manager.
Duties and responsibilities
Accomplishing the objectives by managing the staff and planning the things to perform by
different department and evaluating their particular activities.
Maintaining their staff by recruiting the right person at right place and train them for further
development and training.
It also involves the career development programs and opportunities as well.
Management and deployment of people working within the Hilton.
Language Skills:
 Reading and Interpretation of data and information in English.
 Writing regular reports on correspondence and business letters.
 Inability to converse publicly in English.

Computer Skills:
Diploma in computer skill
Payroll Programs
Microsoft Excel
Yield Management System
Microsoft Word
Reasoning ability:
Able to understand and carried with respective instructions.
Can use the logical skill in financial information.
Able to read and analysis the business statistical records and financial reports.
Making business decisions on production reports.
Work Environment
Able to give proper directions and communicate well with employees.
Must be able to effectively welcome and deal with guests.
Must be able to change activity frequently.
Person specification
Job Title- Hotel Manager
Essential Attributes:
Well Organised and talent
Ability to complete the task on time
Use computers for coordination with departments.
Desired Attributes:
Ability to give command
Ability to form proper coordination with other departments