Future Aspects Regarding FSCs and LCCs

6 Pages659 Words41 Views

Added on 2020-04-07

Future Aspects Regarding FSCs and LCCs

Added on 2020-04-07

Related Documents

QUESTIONNAIRESelf-Administrative Survey Identifying Future Aspects Regarding FSCs and LCCsCustomersRespondent’s Name*:__________________________________________________________Date of Last Flight*: _________________________________________________*Permitted Anonymity if desired, please carry on to question 1.1.Age16-2122-3031-4243-55Above 552.GenderMale Female3.Mention your Position:StudentVolunteerEmployedUnemployedRetired

Future Aspects Regarding FSCs and LCCs_1

QUESTIONNAIRE4.How often you avail a flight ? Once or more a weekMore than Once a monthFew times a yearOnce in a yearFirst attempt to flight5.Which of the cabin in the aircraft did you choose to seat?first classBusiness Coach/ Economy6.How full was the cabin you availed?less than half was full½ to ¾ was full ¾ and exceeding was fullCent% full7.Please check and comment what applies to the trip?a frequent flyer award ticketupgraded mileage benefit neither of them

Future Aspects Regarding FSCs and LCCs_2

QUESTIONNAIRE8.What is Most Important to you while making your selection for next airline? rate outof 10.Timely ArrivalComfortable Approach Service QualityCost9.a) What is your preference among these flight-service categories? Low Cost Carriers (LCCs)Full Service Carriers(FSCs) Bothb) In case the option, “Both”, is selected, Please give reasons...............................................................................................................................................................................................................................................................................................................................................10.Please rate out of 10 about the services received from the reservation agents?Speed of contacting the agenthelp providedAccuracy of informationCourtesy of the agent

Future Aspects Regarding FSCs and LCCs_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Questionnaire-Survey to identify for FSCs and LCCs Customers

|529

|35

BMO 6630 Business Research Methods | Victoria University

|12

|2553

|91

Customer Satisfaction Assignment Survey Questionnaire

|552

|272

3522NSC Contemporary Aviation Management assignment

|11

|2263

|414

Future Aspects Regarding FSCs and LCCs

Future Aspects Regarding FSCs and LCCs

End of preview

Questionnaire-Survey to identify for FSCs and LCCs Customerslg...

BMO 6630 Business Research Methods | Victoria Universitylg...

Customer Satisfaction Assignment Survey Questionnairelg...

3522NSC Contemporary Aviation Management assignmentlg...

Questionnaire-Survey to identify for FSCs and LCCs Customers

BMO 6630 Business Research Methods | Victoria University

Customer Satisfaction Assignment Survey Questionnaire

3522NSC Contemporary Aviation Management assignment