[SOLVED] Project Management: Recruitment and Training of Employees

This project aimed to determine ways in which multinational companies can improve recruitment, selection, and training of employees to meet international requirements of Nestle company. The student faced time management issues, cost limits, and lack of resources but used a Gantt chart and work breakdown structure to overcome these challenges. Through the project, the student learned about time management and data analysis skills and identified communication as a strength but data analysis as a weakness. This experience will help in managing time for future growth.

GLOBALISATION

TABLE OF CONTENTS.
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
P1 Aims and Objectives of the study...........................................................................................1
P2 Project management plan........................................................................................................2
LO 2.................................................................................................................................................4
P3 work breakdown structure and gantt chart..............................................................................4
..........................................................................................................................................................7
LO 2.................................................................................................................................................7
P4 research methodologies..........................................................................................................7
LO 3.................................................................................................................................................9
P5 Analysis of research and interpretation of data......................................................................9
P6 Recommendation and conclusion.........................................................................................17
RECOMMENDATION.................................................................................................................17
LO 4...............................................................................................................................................18
P 7 Reflection.............................................................................................................................18
REFERENCES..............................................................................................................................20

Topic: How do multinational companies improve the recruitment, selection and training of
their employees to meet International requirements?: A study on Nestle.
INTRODUCTION
Globalisation refers to the process that involves international integration that arises from
interchange of the products, culture and the ideas which in turn results in increased trade
(Silverman, 2016). In simple terms globalization means “the geographical diversification of
industrial services” R&D, sourcing of the factors input, operation and distribution across the
world. Due to the globalization the need of adopting improving training, recruitment and
selection process is arisen. Improvement in training and selection process is required to change
the existing method to meet international requirement. It is a social, political, cultural and legal
phenomenon. Globalization increase migration of labour between countries and global brands.
Also, it leads to increased outsourcing of production. The main objective of conducting research
is for identifying the ways to improve HR practices in global market a measure the various
challenges faces by the company in order to fulfil the global requirement. It expands foreign
direct investment of the country. The present report is prepared on Nestle which is counted as
world's leading food company with the history of 153 years of operations (Ledford and Gast,
2018.). It has been founded by Henri Nestle in year 1866 and in the year 2018 it has revenue of
CHF91.43 billion and CHF13.75 billion operating income (Nestle limited. 2019). This report
highlights the plan that includes different aspects such as cost, time, communication, risk,
quality, resources etc. Also, it contains research methodologies, questionnaire, recommendation
and conclusion part for conducting research study effectively and efficiently.
LO 1
P1 Aims and Objectives of the study
Aim- “To determine the ways how multinational companies can improve recruitment, selection
and training of employees to meet international requirements in the context of Nestle.
Objectives
 To develop understanding about recruitment and selection practices pertaining to retail
sector.
 To evaluate training methods undertaken by Nestle for employee’s performance
improvement.
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 To investigate challenges faced by Nestle in relation to recruitment, selection and training
of employees in overseas market.
 To recommend effectual strategies to Nestle regarding recruitment, selection and training
which helps in meeting international requirement.
P2 Project management plan.
Project management plan is a procedure that contains all the detailed information of the
study like Resource, scope, quality, time, risk and cost which are required to complete the
research.
Cost:- Every project needs some cost to complete the study. Research bases on
globalisation and to meet the aim it also includes some costing which is bear by the researcher.
Cost includes the expenses which are incurred on the completion of research. In the following
research researcher requires 75 pounds to purchase the resources and interpreting the data.
Elements Cost
Permission from library 45 pounds
Internet charges 8 pounds
Electricity charges 7 pounds
Questionnaire printouts. 15 pounds
Total 75 pounds.
To globalize the business of nestle in other country the expected cost occurred in training,
selection and recruitment process would be 300 pound.
Time : Time is an important aspect to accomplish the aim and objective in given time
limit. The following research require 11 to 12 weeks to complete the assign task. The most time-
consuming activity is collection of data and interpret them. The collecting information form
respondent regarding the training and selection method used by company is most time-
consuming activity. The time required by Nestle in recruiting, selecting is 1 week and the time
required for training process is 15 to 30 days.
Quality : The quality of the research define its accuracy and accountability. The quality
of the project is ensured by the secondary data because they are collected from the different
websites, Journals, magazines, newspaper etc. The researcher can send the proposal to the tutor
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for getting feedback from them. Quality of the project is also ensure by the same. Researcher
ensures the quality of the research by regulating the time frame such as gantt chart and WBS.
Quality helps to ensure that the collected information regarding the impact of globalization on
training and recruitment process used in multinational company is reliable and valid. Nestle
ensure the quality of recruitment, selection and training process in global market by monitoring
the employee performance and compare it with the pre-defined standard by benchmarking, key
performance indicator, balance scorecard etc.
Communication : Communicating with the respondents help the researcher to gather the
accurate and reliable information for the research (Hart, 2018). It also helps to ensure the quality.
It can be done by different methods such as questionnaire, email, personal interview, focused
interview etc. In the following research researcher use the Questionnaire method to communicate
with the respondents and gather the useful information regarding training, recruiting and
selection method used by company and the impact of globalization on the multinational
company. Nestle communicate the information for adapting training, recruitment and selection
process by email, newspapers, magazines and social media such as twitter, Facebook, etc.
Risk : Every research involves variety of risk to Full fill the aims and objective of the
research such as time limit, cost, limited resources etc. but the here researcher use the WBS and
gantt chart to assign the cost and time to each and every activity which help them to cut down the
risk associated with the research(Kumar, 2019). The researcher face various risk while collecting
the information from the employees because of the limited time and cost. While adopting
improved training, recruitment and selection they have to face various risk such as some time the
recruitment agency provide wrong candidates which unnecessarily increase the cost of the
process. They also have to face the conflicts and retention of current employees because
adopting improved recruitment and selection process increase the probability of reducing value
of current or existing employee value.
Resources : Every research requires different resources to complete the task and achieve
the aim and objective such as hardware, stationary, laptop, approval of official websites and
respondents, Human resources etc. It helps the researcher to conclude the information in efficient
and effective manner. Nestle require different resources for adopting improved selection,
recruitment process such as details of unemployment rate, information regarding the candidates
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skills, knowledge and interest area etc. Nestle also requires trainers for train the employees to
improve their performance.
LO 2
P3 work breakdown structure and gantt chart
Work break down structure
WBS help the researcher to segment activities in different section. It helps the researcher
to accomplish the goal by reviewing the activities.
Network Diagram and Gantt chart
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5

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Gantt chart and network diagram helps to identify the cost and time related to each
activity. It helps the researcher to regulate its performance in particular time interval and identify
that whether the research is done in proper direction or not. It also helps them to manage the time
and cost of the research.
LO 2
P4 research methodologies
Research methodologies
Research type : It referred as the process or procedure for gathering data from the
several sources. Research can be conducted in two-ways such as qualitative and the quantitative
method. The former method means collecting data by inquiring the respondent from the
questionnaire, interview method. It helps the researcher to get the in depth information from the
respondents.
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Quantitative method means accumulating data in a structured way. This tool mainly
applies when size of sample is large (Russell and Brannan, 2016). It helps to get the accurate and
reliable information from the respondents. It can be done by Online survey, questionnaire, polls
and SPSS method. Here researcher use qualitative as well as quantitative method for getting the
respondent's view regarding the globalization impact on recruitment, selection and training
process.
Research approach : It explains detailed information regarding collecting the data,
interpreting and analysing them. Specifically two type of approach are been used by scholar such
as inductive and the deductive approach (Flick, 2015). Inductive approach use the observation to
set the theory while deductive approach use the hypothesis and test the hypothesis to make the
final decision.
As per the above research inductive research is the best way to interpret the data because
the researcher uses both research type. Inductive research help the researcher to make the theory
based on the collected data.
Research Philosophy : It refers to the belief and values of researcher regarding the data
collection, interpretation and analysis process . It can be done in positivism and interpretivism
way. In positive research philosophy, researcher role is limits to collection of the data and to
interpret them. It uses the quantitative data to lead statistical analysis. Interpretivism research
philosophy is based on collecting the data by interview and observation method.
In the above research researcher used the interpretivism research which help the
researcher to use the skills and knowledge to interpret the data in an adequate manner.
Data collection : While conducting research, data can be collected by two method such
as primary source and secondary source method. Primary method is used to collect the data at
first hand or those data which are not published in any other journal, websites, newspapers,
magazines etc. While secondary method refers to collect the data which are already published
and presented on different websites, newspapers, magazines, books, journal, financial statement
of various companies etc.
As per the above research researcher use the both first hand and published sources of data
collection (Alvesson and Sköldberg, 2017). By primary method they collect the information from
the different respondents. Secondary method of data collection is used for literature review to
analyse the views of different authors regarding the research project.
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Sampling : It refers to the process of selecting the sample from a large population. It
provide option for the research to have a sample for gathering information regarding the
influence of globalization on HRM practices . Probabilistic and non probabilistic are the methods
of selecting the sample size. Probabilistic method refers to select the sample on random basis
while non probabilistic sampling refers to select particular or defined sample size.
Here the researcher use the non probabilistic sampling method to select the sample size.
20 employees are selected as a sample size for the research.
Data analysis : Data can be analysed by preparing themes, graphs and interpreting the
information. In the above research, researcher prepare the themes on the basis of questionnaire
and outcomes of the respondents (Schabenberger and Gotway, 2017). They interpret the data to
get the exact and accurate information and remove the undesirable information. The graphs make
the research more attracting and reliable to interpret information by the different viewers.
Limitation : It means the problem faced by researcher while conducting the research and
collecting data from different respondents. The limitation of the project is limited time, cost and
resources. The time are limited to the researcher, so they conduct the study in limited area with
limited sample size but to remove the impact of time constraint they use the primary method of
data collection, so they can get the exact figure what they want .
Ethical consideration : Researcher must have to conduct the study in compliance with
the proper ethics and the values to conduct reliable study. Researcher uses the consent form to
get the permission from the respondents and make sure to the viewers that the research did not
harm the values of any respondents and viewers (Fleming, and Koppelman, 2016).
LO 3
P5 Analysis of research and interpretation of data.
Questionnaire
Question 1 which sources are currently using by Nestle use for recruitment and selection?
 Internal
 external
 Both
Question 2 Are you satisfied with company's current recruitment and selection process?
 Satisfied
 Highly satisfied
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 Neutral
 Dissatisfied
 Highly dissatisfied
Question 3 what are the methods or ways of selecting employee in Nestle?
 Personal interview
 Group discussion
 Written test
 Personal interview and Group discussion both
Q.4 Do you agree that selecting employees from internet source will enhance the company
performance?
 Yes
 No
Q.5 From the following factors which one is imposing challenge in front of the company
pertaining to R&S in overseas market?
 Unavailability of skilled personnel
 Complex laws and legislation
 Difficult to find people who want to relocate
Q.6 Do you agree that training contributes in the enhancement of employee performance?
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly disagree
Q.7 As per your view, what kind of method positively affect the global market?
 On the job training
 Off the job training
Q.8 According to you which training methods is suitable for company.
Theme 1 Sources Nestle use for recruitment and selection.
Particulars Percentage % Respondents
Internal 15 3
10

external 35 7
Both 50 10
total 100 20
Internal external Both
0
5
10
15
20
25
30
35
40
45
50
15
35
50
Percentage %
Interpretation:- from the collected data it concludes that, sources of recruitment and selection
used by nestle is both internal and external as show in the above graph that 50% of respondents
says that company use both the sources of recruitment and selection. Also, there are 35% peoples
are saying that it use the external sources of recruitment because external sources introduce the
fresh talent to the company which bring new ideas and innovative techniques of working.
Theme 2 Satisfaction with company's current process of recruitment and selection.
Particulars Percentage % Respondents
Satisfied 50 10
Highly satisfied 15 3
Neutral 10 2
Dissatisfied 15 3
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Highly dissatisfied 10 2
total 100 20
Satisfied
Highly satisfied
Neutral
Dissatisfied
Highly dissatisfied
0 5 10 15 20 25 30 35 40 45 50
50
15
10
15
10
Percentage %
Interpretation:- From the above collected data and chart it can be analysed that, respondents are
satisfied with the current recruitment and selection process of Nestle. Above chart show that
50% of respondents are satisfied and 15% are highly satisfied with the process of firm which
makes total 65% people are in favour of company's recruitment and selection process. Because
company is using both the internal and external recruitment and selection process which gives
opportunities to old employees and also introduce fresh talent to the firm.
Theme 3 Methods of selection.
Particulars Percentage % Respondents
Personal interview 20 4
Group discussion 10 2
Written test 15 3
Personal interview and Group
discussion both
55 11
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total 100 20
20
10
15
55
Personal interview
Group discussion
Written test
Personal interview and Group
discussion both
Interpretation:- Above give data interpreted that, 55% of respondents said that the personal
interview and group discussion both the methods of selection is important for the selection of
employees which meets the international requirement. Also, there are 20% and 10% respondents
also in favour of personal interview and group discussion respectively which is ultimately part of
both the methods. These methods assist in evaluation of employees and select the best
employees.
Theme 4 selecting employees from internet source.
Particulars Percentage % Respondents
Yes 90 18
No 10 2
total 100 20
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90
10
Yes
No
Interpretation:- From the analysed data and chart it can be interpreted that, 90% of respondents
are agreed that selecting employees from the sources of internet increase the performance and
productivity of Nestle. Because if firm source employees from this source it has wide range of
selection so that it can select the employees which are best in their respective fields so that it
increase firm performance.
Theme 5 challenges in front of company pertaining to R&S in overseas market
Particulars Percentage % Respondents
Unavailability of skilled
personnel
20 4
Complex laws and legislation 50 10
Difficult to find people who
want to relocate
30 6
total 100 20
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20
50
30
Unavailability of skilled
personnel
Complex laws and legislation
Difficult to find people who
want to relocate
Interpretation:- the above study interprets that there are many factors which affect the
recruitment and selection process of the company in international market where the above data
shows that the complex laws and legislation is the most challenging task of the nestle to
overcome in international market as said by the 50% of the respondents. Other factors which are
challenges for the company are unavailability of skilled labour and difficult to find the people
who are ready to relocate because company working in international markets in favour of these
factors 20% and 30% respondents gives their consent.
Theme 6 Training contribute in enhancement of employees performance.
Particulars Percentage % Respondents
Strongly agree 70 14
Agree 10 2
Neutral 15 3
Disagree 5 1
Strongly disagree 0 0
total 100 20
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Strongly agree Agree Neutral Disagree Strongly disagree
0
10
20
30
40
50
60
70
70
10
15
5
0
Percentage %
Interpretation:- the data interpretation shows that training helps in the enhancement of the
performance of the employees as it said by the 70% of respondents are strongly agreed and 10%
are agreed that it helps to enhance. Training provides the tactics of working and it enables that
how to complete the complex task.
Theme 7 training methods used by company.
Particulars Percentage % Respondents
On the job training 80 16
Off the job training 20 4
total 100 20
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80
20
On the job training
Off the job training
Interpretation:- From the analysed data and chart it can be seen that, on the job training is good
for the company and nestle use the one the job training. The above chart show that 80% of
respondents are said that the job training methods is used by the company. On the job training
means that employees gets training while they are on duty and performing their job.
Theme 8 Most suitable training method.
Interpretation:- from the above collection of the study respondents says that the most suitable
methods of training for the employees is on the job training because it increases employees
performance without hampered the work of the Nestle. On the job training means the employees
getting while they are working in the firm and do their job.
P6 Recommendation and conclusion
RECOMMENDATION
As per the 20 employees of Nestle company researcher recommend the various option to
improve the selection, recruitment and training process of Nestle in global market.
 From research, it can be recommended that company should take care of the laws and
regulations of the international market and the country where it is operating so it helps it
to recruiting and selecting the employees without facing problems of employees
legislations. It also recommended that Nestle should focus on recruiting employees from
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external sources because research show that employees from the external sources are
fresh talent and aware about the country's environment and rules and regulations.
 Nestle should focus improving the quality of recruitment and selection so it recruits
employees best in their field. Also, company can provide training to its employees which
enhance their working skills and project management skills also it improves confidence
of employees in work. Training also assist the employees to do complex task in effective
and easy ways. Through the training Nestle increase productivity of employees. They can
train the employees by providing off the job training such as lecture, seminar, case study
etc. It will help them to understand the situation in theoretical aspect and also help them
to learn from the real life example via case study.
 It also recommends that nestle has to analyse the strategies of their competitor in market
and review their performance on regular time interval, so they can identify the impact of
globalization on their company. They also have to control and monitor their recruitment
and selection process to meet the international requirement.
CONCLUSION
After going through above report it has been summarized that globalization is important
for every organization to get more profit and a big market for the operations. This report
concludes the challenges company face while operating in international market. Company need
to focus on recruitment, selection and training process so that it hire the employees which
performs the international standard work for Nestle. Furthermore, the research survey comprised
that the training is essential part of organization because it increases the productivity and
performance of employees.
LO 4
P 7 Reflection
This research study is contributed in my research skills to a great extent. To collect this
study it used qualitative data for the completing this study. To complete the study on topic How
do multinational companies improve the recruitment, selection and training of their employees to
meet International requirements is qualitative research for that I use the project management
software increase my technical skills. Also, working on the research project helps in the to
increase the time management by completing the study in the available time of 8 weeks. To meet
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the objectives of the research I conduct a survey and included the 20 respondents in it which are
managers company to interact with the respondent it increases the conveyancing skill and also
how to talk to respondents. It also enhances my knowledge of survey and designing survey
questionnaire.
Moreover, I have taken help of different research methods where in starting I was feeling
little complex and it has taken long time in understanding but as it is very essential section in
conducting study because the recommendation and conclusion is based on the same. After
conducting this report it increase my research analysis and it also increases my technical skills.
Conducting this survey increase my data analytical skills and techniques of research. If I get any
change in future to conduct the survey or research of this kind I will use my technical skills and
analytical skill to conduct further research. It can be concluded that the researcher is able to
accomplish the aim of the research.
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REFERENCES
Books and Journals
Silverman, D. ed., 2016. Qualitative research. Sage.
Ledford, J. R. and Gast, D. L., 2018. Single case research methodology: Applications in special
education and behavioral sciences. Routledge.
Kerzner, H., 2017. Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons.
Hart, C., 2018. Doing a literature review: Releasing the research imagination. Sage.
Fleming, Q. W. and Koppelman, J. M., 2016, December. Earned value project management.
Project Management Institute.
Ott, R. L. and Longnecker, M. T., 2015. An introduction to statistical methods and data analysis.
Nelson Education.
Schabenberger, O. and Gotway, C. A., 2017. Statistical methods for spatial data analysis.
Chapman and Hall/CRC.
Noe, R. A .and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Russell, S. and Brannan, M. J., 2016. “Getting the Right People on the Bus”: Recruitment,
selection and integration for the branded organization. European Management
Journal. 34(2). pp.114-124.
Holm, A. B. and Haahr, L., 2018. E-recruitment and Selection. In e-HRM (pp. 172-195).
Routledge.
Online
Nestle limited. 2019. [Online]. Available through :
<https://www.morningstar.in/stocks/0p0000aom2/bse-nestle-india-ltd/performance.aspx>
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Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account for a
minimum of six weeks with dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your project
management plan?
Comments
I determined the ways as how multinational
companies can improve recruitment, selection and
training of employees to meet international
requirements of Nestle company.
Yes I fulfilled the task requirements effectively.
Yes I have successfully completed the task within
deadline and set time limit.
Yes in the further study I will take more respondents
to accomplish the study with greater productivity.
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of skills
required for undertaking research tasks?
 Did you identify any additional risks/issues that
have an impact on the project management plan?
Yes I face problems related to time, resource and cost
limit.
no
Problems encountered
 What barriers did you face?
 How did you overcome them?
While conducting the research I faced various issues
such as time and cost limit and lack of resources.
By preparing Gantt Chart and Work breakdown
structure I overcome these issues.
New Ideas and change of project direction In my further study I will take larger area for
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conducting research and also take larger sample size.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the future?
I felt that I have to improve my analytical skills to
interpret the data in a better way.
Yes I found it useful to complete the task.
I completed my task in given time and cost limit
therefore I was able to accomplish the objectives.
I can improve my time management skills.
The learning of the project helped me to manage my
daily activities.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for completion?
The data collection and interpretation tasks are my
major priority.
Yes, I have set aside sufficient time for completion.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
1. What was the Project supposed to accomplish?
I determined the ways as how multinational companies can improve recruitment, selection and training of
employees to meet international requirements of Nestle company.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation
and assessment undertaken
Yes, the project succeed in time by assigning time and cost in Gantt chart.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g initial
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inception, project activities and project outcomes) from a range of perspectives.
The data collection and interpretation worked well because it helps me to get the in-depth
knowledge regarding the project.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Time management issue, cost limit and lack of resources are the main issues but the work break down
structure and the Gantt chart helped in minimizing the issue.
5. What did you learn from undertaking the project?
Time management and data analysis skills were learnt by me at the time of undertaking the
project.
6. How would you rate your performance as a management consultant leading the project?
4 out of 5.
7. What strengths and weakness of your performance did you identify?
Strength
communication skills
weakness
data analysis
8. How will this inform and support your continuous professional development?
It helps to manage the time for future growth.
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