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Guidelines to Develop Skills for Leading and Working with People

Added on - 12 Feb 2020

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WORKING WITH ANDLEADING PEOPLE
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................41.1 Documentation for selection and recruitment process for the new staff...............................41.2 Impact of Legal, regulatory and ethical considerations for the recruitment and selection...51.3 Role in the selection process.................................................................................................61.4 Contribution to the selection process....................................................................................7TASK 2............................................................................................................................................82.1 Skills and attributes needed for leadership............................................................................82.2 Difference between leadership and management and better understanding of companywith these factors.........................................................................................................................92.3 Different leadership styles for different situations...............................................................92.4 Ways to motivate staff to achieve objectives......................................................................10TASK 3..........................................................................................................................................113.1 Benefits of team-working....................................................................................................113.2 Importance of working in a team as a leader and member.................................................113.3 The effectiveness of the team in achieving the goals..........................................................12TASK 4..........................................................................................................................................124.1 Important factors involved in planning the monitoring and assessment of workperformance...............................................................................................................................124.2 Plan and deliver the assessment of the development needs of individuals.........................124.3 Success of the assessment process to bring company back on track with high standard ofmanagement and leadership performance.................................................................................13CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONLeadership is unlocking people's potential to become better. Thisreport states about the need for working with and leading people. Thisproject is designed to provide guidelines for how to develop skills andknowledge for leading and working with people. The right person at theright job enhances the growth of a company so this report also states thathow recruitment and staffing is important for an organisations operations(Adamou, 2017). This report also states about the situations faced byUPS(united parcel service) one of the leading parcel service in UK inmanagement, leadership and administrative problems. This has beencreating major problem in the organisation due to which losses occurs inthe company. To rectify all these problems how UPS improves itsrecruitment and selection process for better business operation is alsoillustrated in this project.TASK 11.1 Documentation for selection and recruitment process for the new staffThe company should maintain the records of the employees who workin the organisation. Its necessary to know know about the working force ofthe organisation. The recruitment and selection process of any organisationincludes attracting people for a particular job in any organisation (An, 2016).While this is done the job description is advertised so the job description is:JOB DESCRIPTIONThere are various job vacancies in UPS company:Departments:Delivery, packing, pick-up, back office and accounts.Reports to:Head of DepartmentsPay Scale:Depends on the interview of the person.Main purpose of the job:To pick up the parcel and deliver it on time and to maintain therecords of the parcel with ascertaining the cost incurred.
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