Impact of Healthcare Environment on Organizational Performance

This report discusses the importance of a proper healthcare environment for the successful functioning of healthcare organizations. It explores the concept of SWOT analysis and its application in identifying internal strengths and weaknesses, as well as external opportunities and threats. The report includes a case study of Guy's and St Thomas NHS foundation trust, analyzing its SWOT analysis and providing recommendations for improvement.

Health care environment

EXECUTIVE SUMMARY
Healthcare environment will have significant impact on successful and effective
functioning of health care organisation. Each and every organisation have some weakness and
strength that affect its overall performance and potential. It is important for organisation to
consider SWOT analysis that will assist in determining its internal strength or weakness along
with external opportunities or threat. It is essential for develop better strategies and action plan
that is significant for overcoming weakness and threat of business.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
SWOT analysis............................................................................................................................1
SWOT analysis of Guy's and St Thomas NHS foundation trust................................................1
Recommendation.........................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Health care environment can be describe as the surrounding in which different health
care practices can be performed. It is essential that organisation have proper and effective health
care environment in order to successfully and effectively carry out practices (Yaminand Alharthi,
2020). Health care environment is always consider as the major concern with in the field of
medical services as well as it required to take major consideration for society health. It is
important to maintain proper and accurate health care systems as well as provide extra services
with the motive of making patient feel better and healthier. This report is based on Guy's and St
Thomas NHS foundation trust. This is NHS foundation trust that was established in 1993 and it
is one of the prestigious Shelford group. This runs Guy's Hospital in London Bridge and
community services in Lambeth and Southwark. This report will include SWOT analysis of the
Guy's and St Thomas NHS foundation trust. Apart from this different recommendation has been
analysed that is significant for organisation.
MAIN BODY
SWOT analysis
This can be describe as the tool or technique which is significant for helping organisation
in order to determine strength, weakness, opportunity and threats. SWOT analysis is effective
approaches that assist company to determine internal and external factors of business as well as
help in taking better decision for growth and development.
SWOT analysis of Guy's and St Thomas NHS foundation trust
There are different aspects of Guy's and St Thomas NHS foundation trust that will lead
to have impact on strategic planning as well as performance of business. It is crucial for this
organisation to analyse and evaluate its strength and weakness as this will help in taking better
decision in order to increase business practice (Romero and et.al., 2020). This is effective and
useful tool as it assist organisation to determine its internal and external aspects as well as
increase capability of business. Through SWOT analysis Guy's and St Thomas NHS foundation
trust will be able to determine different aspects which is significant for providing accurate
services to patient as well as provide correct environment in order to provide better quality
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services. Guy's and St Thomas NHS foundation trust SWOT analysis is mention below in order
to identify its strength, weakness, opportunity and threats.
Strength Weakness
Strong reputation in market area by providing
effective services. Guy's and St Thomas NHS
foundation trust has motivated staff member
and team that is useful for providing high
quality services. Geographical location of this
NHS foundation trust is consider as it major
strength as it is easily accessible to customers
or clients. This organisation have strong
financial and operational performance (Zerbib
and et.al., 2020). It has effective
comprehensive portfolio and scale of services.
Guy's and St Thomas NHS foundation trust
have strong partnership in market area as well
as play significant role in kings health partners.
There are some weakness of Guy's and St
Thomas NHS foundation trust that has negative
impact on overall performance of business.
The major weakness of respective company
includes lack of agility as this organisation has
poor ability to take effective decision in
accurate and correct manner. The variation in
performance across different services is also
weakness of respective company and it
influence over performance and effectiveness
of organisation. This organisation is not able to
correctly connect with information and IT.
Lack of connectivity in information technology
will have influence over successfulness and
effectiveness of organisation. One of the major
weakness of Guy's and St Thomas NHS
foundation trust includes higher cost of
conducting business operation. This have direct
impact on productivity and profitability of
organisation.
Opportunity Threat
There are various opportunities of respective
company in external market area that will lead
to overall growth and development of business.
it is essential for Guy's and St Thomas NHS
foundation trust to consider correct
opportunities in order to enhance business
The threats of respective organisation consist
of commissioner affordability as due to this
issues company can get pay for activities it
deliver. Competitive tendering is also threat for
organisation as it could lead to loss of services
and income (Palmieri and Valentine, 2020).
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practices as well as increase overall
performance. This organisation have
opportunity to further strengthen its service
portfolio as well as grow in elective and
specialist services. It is important for this
company to realise its benefits for focussed
investment that will enhance its future
performance and capabilities. Guy's and St
Thomas NHS foundation trust have
opportunity to enhance its productivity and
efficiency by considering correct techniques.
Integration is essential for organisation as it
will lead to contribute in successfully
conducting different practices of business as
well as ensuring growth and success of
business (Hsiao and Tseng, 2020). It is an
opportunity for business to adopt and consider
system leadership while carrying out
organisational task and practices.
Pace of change in external environment is
another threat for Guy's and St Thomas NHS
foundation trust as it will have impact over
capability of organisation to quickly respond to
financial and demand challenges.
Commissioning intentions are not realised in
consider as another threat to business as it will
lead to threaten over sustainability of business.
Respective organisation have also threat or
issues form not delivery of additional capacity
quickly enough. As unplanned emergency flow
would put pressure on overall performance.
Strength - Guy's and St Thomas NHS foundation trust includes different elements which
are consider as its strength as it will lead to have positive impact on its performance and
capabilities of organisation. Strength of this organisation is effective for meeting with the needs
of customer as well as attain desired goals and objectives. Guy's and St Thomas NHS foundation
trust is attractive to patient and it is one of the major strength. This company have strong
reputation in market area which will assist in providing high quality as well as safe or effective
care to meet with patient needs. It has gained good result in Friends and Family Test and national
patient survey through this it has been determined that it positive image in market area play
crucial role successful and growth of business (Schröder and et.al., 2020). Guy's and St Thomas
NHS foundation trust is regularly accomplishing achieve high staff survey results. This is
strength of respective organisation as it is useful for providing better and safe services to
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customers. Staff member of this firm is highly motivated and it will lead to have direct impact on
overall performance and capabilities of business. Guy's and St Thomas NHS foundation trust is
located in correct place or site that is easily reachable to patients or needed one. Geographical
location play crucial role and location of this firm is close to major transportation hubs as well as
other community sites due to which people can reach to hospital. It location is consider as its
strength as it outreach services throughout south England. Guy's and St Thomas NHS foundation
trust is one of the most financial sound organisation as well as accomplishing good operational
performance as well as significantly improving. Effective financial and operational performance
is useful for enhancing its performance along with this attain desired goals. Guy's and St
Thomas NHS foundation trust has strong partnership with many organisation in market area. Due
this its performance and capabilities are enhanced and improved effectively (Nagler and et.al.,
2020). Strong partnership is useful for enhancing overall performance of business along with this
accomplishing desired goals. It has partnership with different sectors such as commercial
services, education and research that is helpful for overall performance of business. This
organisation play crucial role in King's health partners which is one of the UK's Academic health
Science Centres. Respective company is providing broad range of services. Its scale of services
consist of providing cost effective services to patient by sharing supporting services. Guy's and
St Thomas NHS foundation trust have strong comprehensive portfolio that is consider as its
strength and it positively impact on overall functioning and performance of business practices as
well as accomplishing desired goals and objective.
Weakness – There are few weakness of respective company that is affecting its overall
performance and capabilities in market area. it is essential for Guy's and St Thomas NHS
foundation trust to identify and analyse its weakness in order to take correct actions and
overcome these weakness. Weakness of organisation will have negative impact on overall
performance as well as influence over potential of company to attain desired goals. It has been
determined that lack of agility is one of the major weakness of respective firm. Due to this
weakness Guy's and St Thomas NHS foundation trust is not able to take right decision in right
time. This have direct or indirect impact on overall performance and capability of organisation as
well as reduce its potential to attain desired goals (Tripathi, Ahad and Paiva, 2020). It has been
determined that respective company needs to speed up decision making as well as improve the
way in which organisation prioritise investment. Respective company needs to focus on
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improving this skills in order to increase its overall performance and take correct decisions.
Despite of recent significant enhancement in performance of Guy's and St Thomas NHS
foundation trust there is some continued variation across some services that influence its
performance and impact on accomplishment of goals. Guy's and St Thomas NHS foundation
trust is not consider new and innovative technology in order to increase its performance and
potential. It has been identified that respective organisation needs to improve connectivity across
health and social care as well as develop an electronic health record. Information and technology
will assist organisation to perform better and significant manner which is beneficial for overall
growth and development of business (Souri and et.al., 2020). Apart from this another weakness
of Guy's and St Thomas NHS foundation trust includes high cost of business. Respective
organisation is providing high quality of products and services to customers which is significant
for developing better relationship with patient. Higher cost in some services of organisation lead
to have influence overall functioning and performance of business. it is crucial for Guy's and St
Thomas NHS foundation trust to identify the cost required by services as well as develop
accurate plan in order to use business revenues and cost in correct or accurate manner.
Opportunity – it is important for organisation to determine and analyse different
opportunities in market area that will lead to overall growth and development of business. By
gaining more and more opportunities form market area Guy's and St Thomas NHS foundation
trust will be able to gain competitive edge as well as increase performance of business.
Respective company have one of the major opportunity to enhance or strengthen it service
portfolio. This could be improved through growth in elective and specialist services by
accomplishing maximum clinical as well as financial efficiencies. Guy's and St Thomas NHS
foundation trust needs to focus on investment in other services such as cancer, cardiovascular as
well as children’s services. This will be beneficial for organisation and support in its overall
growth and development. Guy's and St Thomas NHS foundation trust also has opportunity to
focus on enhancing or improving its productivity and efficiency. This could be done through
improvement pr maximising the use of assets in a flexible way that will increase its capacity.
This company can increase its potential and capabilities in service as well as maintain or reduce
waiting time of customers with the motive of increase business efficiency or productivity
(Gosselin and Ireland, 2020). Improvement is business productivity and performance will have
significant impact on overall performance and potential of company along with this help in
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gaining competitive edge over other rival companies in market area. It has been identified that by
adopting system leadership with in organisational practices respective company will be able to
successfully and effectively conduct required practices. Guy's and St Thomas NHS foundation
trust is offering clinical leadership across our network of care and it can be extended. In order to
meet with the challenges of business as well as successfully carry out business practices it is
essential that company is considering system leadership with in organisation as it will lead to
have positive impact on overall functioning and performance of business (Harrod and et.al.,
2020). Through this type of leadership respective company will be able to determine most
effective solutions to business problems as well as successfully enhance business practices.
Threats – This is consider as the external problems and issues that will have major
impact on overall performance and productivity of business. There are different threats in market
area that will lead to have direct affect over business (Lim, 2020). It is crucial that respective
company is analysing and evaluating different threats or issues from business environment so
that correct and accurate decision could be taken by organisation. It has been determined that
commissioner affordability is one of the major threat for business as respective company is
working with commissioners in order to manage demand. There are different risk associated
includes that commissioners such as CCGs, Local Authorities, NHS England and Health
Education South London cannot pay for activities deliver by the organisation. It has been
determined that unsuccessful bids could lead to loss of services as well as income. Higher
tendering competitive is the major risk or problems for organisation as it will lead to increase the
operational as well as financial pressure of the company that will directly impact over services
and capabilities of business. Commissioning intention are nor realised is consider as the threat
for business and it will lead to have significant influence over growth and demand assumption of
business. If the scenarios which fail to materialise it could lead to threaten sustainability level of
business (Shanafelt, Ripp and Trockel, 2020). Apart form this, Guy's and St Thomas NHS
foundation trust have also threat from that additional capacity of business is not delivered
quickly enough. It has been determined that misalignment of timelines which is specifically
related to consolidation of specialist services as well as following of unexpected failures in other
part of the system. It is consider as external threat for respective company as unplanned
emergency flows will lead to increase pressure on efficiency of business.
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Recommendation
There are some recommendation for Guy's and St Thomas NHS foundation trust and
these recommendation will lead to enhance overall performance and capability of business. It is
essential for respective company to consider these recommendation in order to enhance its
overall performance as well as overcome with weakness and threats of business.
Recommendation in context of Guy's and St Thomas NHS foundation trust is mention below -
 Specialist services – It is recommended to respective company for providing specialist
services to patient in order to meet with the demand and needs. Increase in specialist
services will lead to have direct impact on overall performance and potential of business
and it will lead to attract more and more customers. By providing specialist services
respective company will be able to develop better relationship with customers along with
this increase loyalty of customers (Dosa and et.al., 2020). Guy's and St Thomas NHS
foundation trust company will be able to gain competitive edge over other rival
companies by offering specialist services. This organisation have comprehensive
portfolio of specialist services that have strong clinical inter dependencies. By enhancing
and improving specialist services respective organisation will be able to meet with the
demand and needs of customers as well as enhance its image.
 Training to staff member – Training is very important part of organisation in order to
increase its capabilities and potential. It is recommended to Guy's and St Thomas NHS
foundation trust to provide timely training to its employees so that they could conduct
required task and activities in more significant manner. It is essential that respective
company is developing effective plan and practices in order to provide training to its
employees. Through this training skills and potential of staff member will be enhanced
and because of training employees will be able to enhance its overall performance and
production.
 Consideration of innovative technology – It is essential for company to consider
accurate and innovative technology with in business practices. There are various new and
advance technology in market area that is useful for conducting practices and task in
more effective manner (Mwanri and et.al., 2020). It is recommended to Guy's and St
Thomas NHS foundation trust to consider new and innovative technology with in its
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function that is helpful for enhancing its productively and provide better services to
customers.
CONCLUSION
From the above report it has been concluded that healthcare environment consist of
different aspects and elements which is crucial for successfully carry out task as well as enhance
overall performance. It is important that company dealing in health care sector is focusing on
environment of care services as well as providing high quality care facilities to needed one in
order to meet with their requirement. This is significant for fast and effectively recovery of the
patient and maintain better relationship between health care provider and patient. SWOT
analysis is very important business tool which will lead to provide information regarding internal
and external aspects of business. Through this company is able to identify its internal strength
and weakness along with analyse different external opportunity or threat that will have direct
impact on overall performance of business.
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REFERENCES
Books and Journals
Yamin, M. and Alharthi, S., 2020. Measuring impact of healthcare information systems in
administration and operational management. International Journal of Information
Technology, 12(3), pp.767-774.
Romero, C.S. and et.al., 2020. COVID-19 psychological impact in 3109 healthcare workers in
spain: the PSIMCOV group. Psychological Medicine, pp.1-14.
Zerbib, S., and et.al., 2020. Copper for the prevention of outbreaks of health care–associated
infections in a long-term care facility for older adults. Journal of the American Medical
Directors Association, 21(1), pp.68-71.
Palmieri, J. and Valentine, J.L., 2020. Using Trauma-Informed Care to Address Sexual Assault
and Intimate Partner Violence in Primary Care. The Journal for Nurse Practitioners.
Hsiao, S.J. and Tseng, H.T., 2020, March. The impact of the moderating effect of psychological
health status on nurse healthcare management information system usage intention.
In Healthcare (Vol. 8, No. 1, p. 28). Multidisciplinary Digital Publishing Institute.
Schröder Håkansson, A., and et.al., 2020. Balancing values and obligations when obtaining
informed consent: Healthcare professionals' experiences in Swedish paediatric
oncology. Acta Paediatrica, 109(5), pp.1040-1048.
Nagler, A.R., and et.al., 2020. Early Results from SARS-CoV-2 PCR testing of Healthcare
Workers at an Academic Medical Center in New York City. Clinical Infectious
Diseases.
Tripathi, G., Ahad, M.A. and Paiva, S., 2020, March. S2HS-A blockchain based approach for
smart healthcare system. In Healthcare (Vol. 8, No. 1, p. 100391). Elsevier.
Souri, A., and et.al., 2020. A new machine learning-based healthcare monitoring model for
student’s condition diagnosis in Internet of Things environment. SOFT COMPUTING.
Gosselin, T.K. and Ireland, A.M., 2020, May. Addressing incivility and bullying in the practice
environment. In Seminars in oncology nursing (p. 151023). WB Saunders.
Lim, J., 2020, September. Factors Affecting Mistreatment of the Elderly in Long-Term Care
Facilities. In Healthcare (Vol. 8, No. 3, p. 224). Multidisciplinary Digital Publishing
Institute.
Shanafelt, T., Ripp, J. and Trockel, M., 2020. Understanding and addressing sources of anxiety
among health care professionals during the COVID-19 pandemic. Jama, 323(21),
pp.2133-2134.
Dosa, D., and et.al., 2020. Long-term care facilities and the coronavirus epidemic: Practical
guidelines for a population at highest risk. Journal of the American Medical Directors
Association, 21(5), pp.569-571.
Mwanri, L., and et.al., 2020. Health Literacy Environment of Breast and Cervical Cancer among
Black African Women Globally: A Systematic Review Protocol of Mixed
Methods. International journal of environmental research and public health, 17(9),
p.3158.
Harrod, M., and et.al., 2020. A qualitative study of factors affecting personal protective
equipment use among health care personnel. American journal of infection
control, 48(4), pp.410-415.
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