Healthcare Principles and Practices at Fleetwood Hall Home

Contents
INTRODUCTION.....................................................................................................................................1
LO 1 (TASK 1).....................................................................................................................................3
1.1 Principles of support are applied to ensure that individuals are cared for..................................3
1.2 Procedures that are adopted to protect clients and colleagues from harm................................3
1.3 Benefits of following a person-centred approach with user of health.........................................4
1.4 Ethical dilemmas and conflicts that may arise while delivering healthcare.................................5
LO 2 (TASK 2).....................................................................................................................................7
2.1 Implementation of policies, legislation and code of practices those are relevant to own
workplace..........................................................................................................................................7
2.2 Local Policies and procedures developed in accordance with National policies..........................8
2.3 Impact of policies and codes of ethics on policies and practices at Fleetwood Home.................8
LO 3 (TASK 3)...................................................................................................................................10
3.1 Theories that underpin health and social care practices at Fleetwood hall...............................10
3.2 Impact of social processes on service users...............................................................................11
3.3 Inter-professional working.........................................................................................................12
LO 4 (TASK 4)...................................................................................................................................14
4.1 Own role, responsibilities, accountabilities and duties in the context of your work within and
outside your own care nursing home..............................................................................................14
4.2 Own contribution to development and implementation of policies in your own care home....15
4.3 Recommendations to develop own contributions to meet good practice requirements in your
own care home................................................................................................................................16
CONCLUSION.......................................................................................................................................17
REFERENCES........................................................................................................................................18
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INTRODUCTION
Healthcare is a term used to describe taking care of someone who needs care. People who
are experiencing mental or health issues and are not able to fulfil their needs themselves,
they urge to take help and support from external agencies who avail proper health support
and care to them. Principles of healthcare are very basic and the result should be a proper
delivery of healthcare to the service user. In given scenario, an agency named Fleetwood
Hall Home is working for the betterment of such individuals by providing them healthcare
and support. The issues with Fleetwood Hall Home have been brought to light by inspection
by CQC. To overcome these service issues and improve the quality of services delivered at
care home following steps to be taken are discussed below.
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LO 1 (TASK 1)
1.1 Principles of support are applied to ensure that individuals are cared
for.
Providing proper care and support is an essential part of health and social care. Efficient and
satisfactory services to consumer and individuals who require such support is the aim of any
care home. Providing the residents support they require and a protected environment to
ensure their safety and well-being is a basic principle of health care. Basic principles are
prepared and monitored according to the society expectancy which includes equality, the
dignity of residents, protection from abuse or harm, safety, social justice, healthy and safe
environment, confidentiality and trustfulness (Gillon& Lloyd, 1994).Every individual at care
home should work independently and in a team to avail the resident proper services they
need. Thumb rule for following these principles is the satisfactory results of the care
granted. Recovery of disabled individuals mentally, physically as well as socially is a part of
healthcare. At Fleetwood Hall Home same principles and employee training for same should
be carried on so that the service quality of the care home will enhance and reach the
expected standards.
1.2 Procedures that are adopted to protect clients and colleagues from
harm.
Safety is a chief necessity of every resident in Fleetwood care home. To assure clients and
colleagues safety, health care home has to take various measures into consideration. These
measures will vary from implementation of policies to availability of emergency measures to
clients themselves.
Following amendments should be made in the working of Fleetwood home to increase the
efficacy and quality-
1. Various policies and procedures proposed by government and legislation should be
implemented for proper working.
2. Easy access to emergency numbers and authorities in charge.
3. Installation of first aid and easy access to it.
4. Assuring all the individuals at healthcare of privacy and infection control.
5. Customized care planning for every resident.
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6. Assurance of confidentiality.
7. Proper training of staff and employees about risks and training for prevention of
such risks.
8. Management of various aspects of healthcare individually.
9. Providing a safe and protected environment for children and families.
10. Working together approach to be implemented.
11. Proper record keeping of patients and colleagues both.
12. Prevention of harm or abuse by any means to clients as well as colleagues (Epstein et
al, 2010).
1.3 Benefits of following a person-centred approach with a user of health.
A person-centred approach is one where a patient is the centre of focus while delivering
healthcare. Fulfilling client's needs, wishes and expectations is what a person-centred
approach aims for. In today's era, patient-oriented care planning and healthcare is what
every healthcare home follows. Fleetwood Hall Home should follow the same person-
oriented approach as it is very beneficial to enhance the quality and service efficiency of a
care home. It leads to client satisfaction with better results and feedbacks. Taking care of
the patient as the most important member of the healthcare team and trying to give him a
proper safe and protected environment with the kind of support and help expected is the
goal to achieve. As seen in the case history patients at care home are not satisfied with the
staff quantity and their negligence towards the facilities provided (Naidu, 2009). To improve
the standards Fleetwood home should consider the complaints of residents and find
effective solutions to achieve a person-centred phenomenon. By following this procedure
satisfaction of varying residents from different origin and ethnicity can be achieved.
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