HNBS 317- Understanding and Leading Change

HNBS 317 Understanding
and Leading Change

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Different organisational examples where there has been an impact of change on an
organisation’s strategy and operations.........................................................................................1
M1. The different drivers for change in each of the given examples and the types of
organisational change they have affected....................................................................................4
TASK 2............................................................................................................................................4
P2. Internal and external drivers of change affect leadership, team and individual behaviours
within an organisation..................................................................................................................4
P3. Evaluation of measures that can be taken to minimise negative impacts of change on
organisational behaviour..............................................................................................................6
M2. Appropriation of theory and model to evaluate organisational response to change............8
D1.Conclusions and recommendations with valid justifications for planning effectively for
change and applying change impact analysis..............................................................................8
TASK 3............................................................................................................................................9
P4. Different barriers for meeting organisational objectives. change and determine how they
influence leadership decision making..........................................................................................9
M3. Usage of force field analysis to analyse the driving and resisting forces and show how
they influence decision-making.................................................................................................11
D2. Evaluation of the use of force field analysis to meet organisational objectives.................12
TASK 4..........................................................................................................................................12
P5. Application of different leadership approaches to dealing with change .............................12
M4. Evaluation of the the extent to which leadership approaches can deliver organisational
change effectively applying appropriate models and frameworks............................................15
D3 Critical evaluation of the effectiveness of leadership approaches and models of change
management...............................................................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
The concept of change has became a general notion which is considered as an useful
aspect that leads towards development (Aspling and Drewell, 2013). Organisational change
involves procedures related to changing organisational technologies, strategies, culture,
processes, work structure and many more. Management authorities of any company carefully
understands all circumstances, plans actions in such manner that helps in leading changes with
the purpose to gain beneficiary outcomes. The report is based on ASDA Stores Limited which is
chain of retail supermarket whose head office are situated at Leeds, United Kingdom. Such
company delivers numerous products as well as services such as clothing, fresh food, banking
along with insurance services across the national boundaries. The report discusses about ways in
which change impacts on organisational operations as well as strategies. It also includes
influences that are drivers of change have on organisational behaviour. It further includes the
ways barriers of change influences leadership decision making along with application of
leadership approaches to change initiatives.
TASK 1
P1. Different organisational examples where there has been an impact of change on an
organisation’s strategy and operations.
Organisations performs various operations in order to deliver quality products to the
market with the aim to achieve sustainable development for longer time period. In an external
market environment, several changes takes place that hampers work structure of any company.
At the same time, various precautions are formulated as well as implemented with the managers
of the firm to deal with changes. For instance, top organisations not only adopt innovative
technologies but also upgrade them time to time as per the requirements of changes in the
emerging market. It is very important for the managers of the company to build effective
strategies that helps in acceptance of change in such manner that results in growth in
international market (Benke and Miller, 2013). Management authorities of ASDA Stores Limited
understands the changes in context to changes in preferences or demands of consumers and
accordingly frames strategies that encourages delivery of products and lead towards change. The
changes in external environment impacts on strategies and operations of the company. Changes
results in different impact such as positive or negative at workplaces. For example, if managers
1

of ASDA Stores Limited implements any change in context to strategy or operation then it
impacts on efficiency, productivity and growth of the company. If managers adopt any new
techniques to deliver products then they recruits workforce and formulates effective strategy
such as delivering online services that provides convenience in shopping to clients as well as
operations can be performed in smoother manner. Hence, such change benefits organisation to
cater services to distant locations that results in increasing sales of the products along with
market shares in competitive market. Similarly, management of selected company has
implemented various strategies along with making necessary changes in the existing strategies in
context to operations performed by workforce. They formulated uniform strategies and
development policies for their staff members that results in rebuilding organisational image
because of changed regulations.
Some of the changes between ASDA Stores Limited and Morrisons that impacted on
organisational strategies and operations.
Basis of Comparison ASDA Stores Limited Morrisons
Structural changes Top level management of ASDA Stores
Limited has adopted divisional
organisational structure by changing
from line organisational structure
(Blewitt, 2012). Earlier, when line
organisational structure was used the
decision making powers were in the
hands of few people only but in
divisional organisational structure, the
complete organisational activities are
divided into various departments such
as human resource, marketing,
operational, sales, finance and so on
that resulted in taking wise decisions by
consulting with departmental members.
This change has resulted in huge
impact strategies along with operations
Management of Morrisons
company has eliminated
various levels in their
hierarchy that resulted in
adoption of flat organisational
structure which encompasses
minimum levels of
management. It resulted in
enhancement of coordination
of activities and at the same
time increased burden on
internal management to take
vital decisions.
2