Hospitality Operations: Key Sub Departments, Roles and Responsibilities

Hospitality Operations 7

 Introduction
 Knowledge and understanding of key sub departments of
room divisions
 Roles and responsibilities of two Rooms Division position
 Linen operations from the Housekeeping department
 Yield Management/Revenue Management
 Components of yield management
 Tactics used by manager
 CONCLUSION
 References

 The hospitality industry is broader and larger, expanding
company operations at a global level. The key purpose of this
analysis is to review hospitality sector activities in order to
review market processes. Park Plaza London is a four-star hotel
located in London, UK. The hotel offers a wide variety of
facilities, like space and seat reservations, sanitation preventive
initiatives attributable to COVID 19, art gym, free WI-FI, nine
furnished conference rooms and many more.

Knowledge and understanding of key sub departments of room
divisions
Front office
 The front office division is treated as a reception that is
liable for managing, handling scheduling visitors, querying,
listening to their queries. This unit meets clients on a
regular basis. They still have front offices in their hotel in
association with Park Plaza London, who handle all the
jobs. They undertake the following specific functions listed
below-