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Report on Hospitality Provision in Travel and Tourism Sector : Marriot International

   

Added on  2020-06-03

18 Pages6739 Words45 Views
HOSPITALITY PROVISION INTRAVEL AND TOURISMSECTOR

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P 1.1. Explanation of interrelationship between hospitality and winder travel industry............3Concepts of hospitality on global level.......................................................................................3Structure of international hospitality industry.............................................................................4Main primary hospitality services provider................................................................................4Classification of hotel.................................................................................................................4Foods and beverages...................................................................................................................5Hospitality within travel and tourism..........................................................................................5Hospitality services in conferences and passenger transport services........................................5TASK 2............................................................................................................................................5P 2.1 Analyse the implications of integration to the hospitality industry...................................5P 2.2 Discuss how integration has affected a hospitality............................................................8TASK 3..........................................................................................................................................10P 3.1 Develop a rational for a selected project clearly justifying decisions linked to targetmarket........................................................................................................................................10P 3.2. Develop a plan for a hospitality business which involves the operational requirementsof the business...........................................................................................................................13CONCLUSION..............................................................................................................................15REFERENCES..............................................................................................................................16

INTRODUCTIONHospitality business is one of the most essential sector in UK which is growing rapidly inmarket. It could be said that, there are wide range of interrelationship are incurred in hospitalityand travel and tourism sector business in the UK, because of both business can not function theirbusiness functionality on absence of each one in market. In addition to this, in this report,Marriot international hotel company has been taken. It has been seen that, implication ofintegration is most necessary part for the company in order to sustain in the industry. Besidefrom it, the report will be discussed about how integration strategy has affected a hospitalitybusiness in UK. Apart from it, the assignment will also be discussed about business planning andessential requirements for Rofftop restaurant in London city.TASK 1P 1.1. Explanation of interrelationship between hospitality and winder travel industryInterrelationship between hospitality andwinder travel industryThe hospitality industry will be deeplydependent on the wide range of businessoperations that will help cited business firm togain a better sustainability and have a goodcontrol over the different business operationsthat will help in the better rise in operationalcapacity of firm. The travel and tourism firmwill collaborate with the hospitality firm thatwill help in the better handling of the businessoperations to cater the needs demands of theircustomers. Besides this, it will help the firm tohave a good control over the businessoperations followed by hospitality firm(Vanhove, 2017). Marriott group will lookafter the effective collaboration with varioustravel and tourism firms like Cox and kings,Thomas Cook etc to have a better productivityConcepts of hospitality on global levelThe hospitality industry has wide variety ofoperations that are been taken in wideconsideration by an organisation like MarriottGroup. It will undertake various measureswhich will help in better growth oforganisation. Besides this, it will also supporttour and travel firm to provide the betterinformation to hospitality firm so that the firmcan develop a better services andaccommodation, as per their needs anddemands for the customers (Swanson andEdgell Sr, 2013). It will also help citedorganisation in meeting requirements ofcustomers or tourists on global level in a betterway. Apart from this, the global exposure willhelp the firm to have a better handling ofbusiness operations that will help in adoption.0of good quality of innovative services and

and gain the good control over the operationsin hospitality sector. Besides this, it will alsohelp in meeting the needs and demands of theirsupporters like travel agents, drivers or otherworkers in shipping and aviation industry. It will involve the better tourist help servicethat will involve business traveling, aviationservices, conference and exhibition, touristaccommodation services and passengertransport.Main primary hospitality services provider.The major hospitality services providers arethe firms like Hilton Group, Marriott group,Radisson group etc. that are the top-notch hotelfirms on global level. These are the marketleaders and provide the best quality of productand services that will lay a very deep andsignificant impact on the customer satisfactionlevel (Page, 2014). Besides this, theorganisations like cited firm set the qualitystandards in hospitality industry.Classification of hotelThe hospitality organisations and firmsare been classified on the basis of the starrating criteria that is been followed all aroundthe world to determine the standards andquality of hospitality services. The one starrating is the lowest of all while the five starrating indicates the highest level of productsand services that are been provided by citedbusiness firm. The one star will indicate lowproducts, to cater the needs and demands oftheir customers in a better way. This will alsohelp the firm to increase the satisfaction levelof respective customers in much effectivemanner.Structure of international hospitalityindustryThe hotel industry is now one of the most wellstructured and well functioning organisationsector (Sigala, Christou and Gretzel, eds.,2012). The basic frame work of a hospitalitysector firm is Front Desk or reception, roomand accommodation services, food andbeverages and additional facilities that are beenoffered by a hospitality firm, depending on thetype and requirement of the customer. Besidesthis, the hospitality firms fall in followingcategories:Commercial or service sector: Thiswill involve the worms that areoperational to gain the bettercommercial resources and provide goodquality services.Profit based and budget constrained:They have a good budget foroperational planning and work to gain agood productivity.Customer oriented: They cater thespecific group of customers and willprovide the product and services as pertheir specific needs.

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