TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION HotelPropertiesAct1956containsrulesandguidelinesandrulesincontextto monitoring and controlling all the activities performed within the hotel premises. The act has been formulated in order to set liabilities and responsibilities of hotel, its members and customers towards each other (Robayna, 2018). The present study shows rules mentioned in the Hotel properties Act 1956 regarding legislative risk to be considered by managers and employees of a hotel. Further, the assignment describes several provisions of the act regarding data protection, health and safety, risk management, licensing of hotel, hygiene to be maintained in the food, etc. under Hotel properties Act 156. MAIN BODY Hotel Properties Act 1956 Hotel properties act 1956 is a law formulated in the English legal system in order to maintain smooth workings within the hotel establishing rights, duties and liabilities of the hotel. ThemainpurposeofformulatingHotelpropertiesAct1956istosetliabilitiesand responsibilities of all the members and employees of hotel towards their customers(Kale, Taye and Chaudhary, 2019). This act shows detailed description regarding several rules and standards that hotels need to comply with at the time of providing services to their clients. In addition, there are also some provisions that helps the hotel management in deciding the liabilities of the hotel towards any loss or damage beard by the customers within the hotel premises or at the time of amenities provided by hotel to its customers. Legislative risks to be considered by managers and employees of hotel The Hotel Properties Act 1956 contains a range of legislations and rules that helps the hotel in understanding their responsibilities towards their customers. These laws contain several areas that are needed to be considered by the managers and employees while performing their jobs.The Act asks them to analyse each legislative risks in context to different areas of workings if hotel in order to avoid attraction of any kind of penal provisions towards them. Some major areas of risks to be considered by managers while performing their job for the hotel are as under: Liabilities As per the provisions of Hotel Properties Act 1956, contains provisions that provides description regarding different liabilities of managers and employees of the hotel in order to 1
provide safeguard to the clients from any kind of fraud or misshapen within the hotel promises. further, its is responsibility of managers and other employees of the hotel to perform their task by taking into consideration each liability of them(UK: Can Hotels Limit Their Liability For Negligent Loss Of Guests’ Valuables?,2019). Non complaints of any law may result in attracting penal provisions against the defaulter. The provisions mentioned in the hotel properties act 1956 mainly sets liabilities of the hotel, its managers, employees and other members regarding maintenance of safety and care for the clients. Along with this, the act also says that the managers of the hotel are also liable to determine all the laws and provisions applicable over the hotel, and formulate their plans, procedure and strategies for performing several activities within the business in such a way so that each regulation could be fulfilled by the hotel. Data protection It is the major area to be taken into account by the managers and employees. The as per the legislative rules mentioned in the hotel properties act 1956, it is responsibility of managers, proprietors and other employees of the hotel top protect all the secret data relating to hotel. It is liability of managers and the employees not to share any secret information regarding workings and business of the hotel. Further, as per the provisions of Hotel Properties Act 1956, in case, any manager or employee leaks any secret information of the hotel, they would be liable to pay compensation to hotel(ARJUNAN,2018). In addition to this, court may pass order regarding bearing any other type of damages to the hotel for their act against hotel. Further, as per the provisions of Hotel properties act 1956, the managers and employees also liable to protect the personal information of clients. Due to legislative requirements, hotel asks some personal details from clients such as their address, copy of id proof containing various personal information of them, phone number etc. The act held managers and employees liable to maintain secrecy of the data relating to the personal information of customers. In case, any of the personal information is being shared through any source, the defaulter member of hotel would be liable to pay damages to the clients equal to the amount of loss or damages suffered by them due to leakage of their personal information. Health and safety 2
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A hotel is responsible to take care about health and safety of its customers. There are various laws and acts under English legal system that make the hotel liable to provide amenities to its customers while taking into account the health and safety measures towards their clients. As per the provisions mentioned in hotel properties act 1956, it is responsibilities of managers ofthe hotel to develop their effective safety measures within the hotel. Providing safeguard for customers and their luggages, is one of the most important task to be completed by hotel's managers(Luggage and belongings,2018). Further, along with managers, provisions of Hotel properties act 1956 also held employees of the hotel employed in the safety department of hotel are also responsible to perform their tasks properly and take care about the safety of customers arrived into the hotel. Moreover, the act also contains provisions that says that managers and proprietors of the hotel are also liable to provide the amenities to customers while taking into account the health care of customers. Managers and employees relating to the cleaning department are responsible to maintain cleanliness within the premises of hotel. Maintenance of cleanliness is one of the most important measure through which hotel can take care about the health of hotel. Food hygiene There are some of the laws that contains rules regarding hygiene of food. The legal system of UK contains rules and laws that makes it essential for hotels to provide hygienic foods to their customers. Further, there are also some laws that provides details regarding maintenance of minimum standard of quality in the foods to be served to the customers. Risk management Risk management is nothing but a process of analysing and evaluating different risks involved in with the business and formulation of effective strategies and plans through which these risks could be minimized or eliminated from the business. Risk management is an essential part of each type of business organisations in order to maintain smooth running of the hotel. Licensing The constitution makes it compulsory to take licence for opening some specific types of businesses. Hotel is one among those businesses for which the proprietors are needed to take licence. Opening a hotel without fulfilling licensing requirementmay result in imposition of penalties over the hotel. Therefore, before performing any activity in the hotel, its managers are 3
required to analyse all the licensing requirements and take all the licenses accordingly. It would lead in smoothly running of the hotel without imposition of any legal penalties over it. Thus, it can be said that there are various legal requirements mentioned in the Hotel properties act 1956 that provides guidelines to the hotel in order to maintain effective monitor and control over several business activities of the hotel(Napitupulu and Hermawan, 2018). The act contains different rules and regulations that makes the managers and employees responsible towards their customers. There are various legislative requirements such as maintenance of hygiene, taking care about health and safety of the customers, fulfilment of licensing requirements, etc. These laws are required to be fulfilled by the hotel. Non compliance of any of the requirement may result in imposition of penal provisions upon the defaulter party. In addition, the act also contains various rules that decided the actual responsibilities and liabilities of all the activities performed within the hotel premises. These laws help the hotel in determining the legislative liabilities of any act having overriding effect over any provisions mentioned in any law applicable over the hotel. CONCLUSION With the study of above assignment over the provisions of Hotel properties act 1956, it can be said that the act has been formulated in the English legal system in order to set the legal responsibilities and liabilities of hotel and its members against clients of the hotel. The act contains a range of key areas that helps the managers and employees in analysing their legislative responsibilities that leads in providing them guidelines regarding completion of their job in the most effective manner. 4
REFERENCES Books and Journals Robayna, M. S., 2018.When incentives aren't enough: challenges in Chapter 40R Massachusetts SmartGrowthZoningOverlayDistrictActimplementation(Doctoraldissertation, Massachusetts Institute of Technology). Kale, R.D., Taye, M. and Chaudhary, B., 2019. Extraction and characterization of cellulose single fiber from native Ethiopian Serte (Dracaena steudneri Egler) plant leaf.Journal of Macromolecular Science, Part A, pp.1-8. ARJUNAN, D. K., 2018. 10 Company Law in Malaysia.Company Law in East Asia. Napitupulu, D. R. W. and Hermawan, B.E., 2018, September. Weak Regulations and Application of Mining Laws that Are Not Profitable for Countries or Locations of Community Mining. In2018 International Conference on Energy and Mining Law (ICEML 2018). Atlantis Press. Online Luggageandbelongings.2018.[Online].Availablethrough: <https://www.visitbritain.org/business-advice/luggage-and-belongings>. UK: Can Hotels Limit Their Liability For Negligent Loss Of Guests’ Valuables?.2019.[Online]. Availablethrough: <http://www.mondaq.com/uk/x/268600/Hotels+Hospitality/Can+hotels+limit+their+liabili ty+for+negligent+loss+of+guests+valuables>. 5