This marketing report analyzes the internal and external business environment of Nature Valley to recommend effective marketing strategies for their Muesli Bars. Includes market analysis, macro and micro environment analysis, company analysis, and recommendations.
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HOW TO USE THIS TEMPLATE: Download and save as: [your name], [s number], situation analysis 1003MKT Write your details onto the title page Begin at the Introduction section and work your way down. You are to replace all ‘your text here’ sections with your own writing. Remove the tips shown in bold underlined text<text text text > orRed Update the table of contents before submitting – this will make sure the new page numbers are shown correct. Fill in the word count on the title page You are welcome to change the appearance of the document and the formatting so long as the end product presents as a professional document. Please note that the word counts for each section are approximates and only total around 1750 words allowing for some additional content where you feel necessary. Not included in the word count: table of contents, anything in a table, reference list. Remember to correctly fill in a reference list. Ensure you reference correctly in text throughout the document. Marks will be deducted according to the criteria of the assignment, for poor referencing. You can see how to correctly reference by visiting the Griffith University library website:http://www.griffith.edu.au/library/workshops-training/self-help-resources/referencing REMEMBER: The purpose of this assessment task - you are setting the scene in this assessment task of what is going on in this area/industry, before developing a marketing strategy which will occur in Assessment 3. An opportunity analysis gives an understanding of the industry overall (including some information about the company etc.) so that the business/marketer has some idea of what is currently going on including any known gaps in the market place. No business owner or marketers would just create or reposition a product without having an understanding of what is going on in that market place first – this is what you are aiming to do in this ‘opportunity analysis’ (Assessment 2). Place footer herePage1
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SituationAnalysisfor XXXXX Author XXXXXXXXXXXXXXXXX SID XXXXXXXXXXXXXX 1003MKT – Introduction to Marketing Tutor: Trimester, Year Word Count: (should be 2000+/- 10%) Place footer herePage2
Table of Contents Table of Contents..................................................................................................................3 Introduction and Company Background....................................................................................4 Introduction.......................................................................................................................4 Company Background........................................................................................................4 Situation Analysis..................................................................................................................5 Market Analysis.................................................................................................................5 Macro Environment Analysis................................................................................................5 Political Analysis.............................................................................................................5 Economic Analysis..........................................................................................................6 Social Analysis...............................................................................................................6 Technological Analysis....................................................................................................6 Legal Analysis................................................................................................................6 Environmental Analysis....................................................................................................7 Micro Environment Analysis.................................................................................................7 Company Analysis..........................................................................................................7 Competitor Analysis........................................................................................................8 Competitive market Summary...........................................................................................8 Consumer Analysis.......................................................................................................11 SWOT Analysis............................................................................................................11 Recommendations/conclusion...............................................................................................12 Reference List....................................................................................................................12 Place footer herePage3
Introduction and Company Background Introduction The aim of this marketing report is recommend effective marketing strategies tothe firm Nature Valley for their Muesli Bars by analysing the internal and external business environment. This is being done as to enhance the sale of the concerned product offered by the firm Nature Valley in the highly competitive contemporary business world. The marketing issue that the researcher is trying to solve in this report is to find the manner in which the concerned firm can enhance the sale of its Muesli Bars in the face of the high competition which it is facing from its competitors. Company Background Nature Valley is a US firm which specialises in organic food products like Muesli Bars, Granola Bars and others and the major business operations of the concerned firm are based in the nation of USA (Naturevalley.com, 2019). More importantly, one of the most important aspects of the concerned firm is the fact that the food products offered by the concerned firm are completely manufactured from organic ingredients and no artificial ingredients are being used to enhance the taste or the appearance of the products offered by the firm (Naturevalley.com, 2019). Furthermore, the firm was established in the year 1975b bin USA and the first product that the concerned firm offered to the customers was the granola bar (Naturevalley.com, 2019). In this regard, it needs to be said that some of the most important bars which the firm had been offering the customers over the years are “Oats and Honey”, “Peanut”, “Fruit and Nut” and others (Naturevalley.com, 2019). However, in the recent times it is seen that the firm had significantly modified its product portfolio and presently offers the bars offered by the firm include attributes like crush, chewy, clusters, yogurt, protein and others. Moreover, the firm over the years had been taking the help of the slogan “The Energy Bar Nature Intended” for the promotion as well as marketing of the bars offered by it to the customers (Naturevalley.com, 2019). Place footer herePage4
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Situation Analysis Market Analysis The Confectionery industry had emerged as one of the most important industries of the nation of Australia not only because of the revenue that the concerned industry contributes towards the national economy of Australia but also on the score of the plethora of food products offered by it to the customers. In this regard, it needs to be said that the gross revenue generated by the concerned industryintheyear2019was$6bnwhichaccountsfor6.7%oftheGDPofthenation (Ibisworld.com.au, 2019). In addition to this, the growth rate of the concerned industry is 0.7% and offers employment to more than 11,225 different individuals (Ibisworld.com.au, 2019). Some of the most important firms of Australia related to the confectionary industry are Mondelēz, Nestle Lindt, Mars, Ferrero and others and together they hold more than 80% of the market share of the concerned industry in Australia (Ibisworld.com.au, 2019). However, one of the most important factors which is presently affecting the business prospects of these firms is the fact that these firms take the help of artificial ingredients and also different kinds of taste enhancers whereas the contemporary customers have shown high propensity towards organic products (Nuttavuthisit & Thøgersen, 2017). This can be explained on the basis of the fact that the Australians in the present times are facing various kinds of health issues which can be related to their unhealthy eating habits (Lee & Yun, 2015). It is precisely here that the firm Nature Valley and the organic bars offered by them since they are not only manufactured from organic ingredients but also better in taste as well in comparison to the bars offered by the other firms. Macro Environment Analysis Political Analysis The nation of Australia has a very stable political system with very few political struggles or turmoils which is especially important from the perspective of the business firms because of the fact one of the key requirements of the different firms is a stable political environment wherein they would be able to conduct their business activities in an effective manner (Ibisworld.com.au, 2019). The national government of Australia takes various kinds of initiatives for the promotion of trade and commerce. In this regard, it needs to be said that the nation not offers different kinds of business loans to the firms and also the interest rate charged is very nominal (Ibisworld.com.au, 2019). Australia has active association with the different Commonwealth nations which means that the business firms of the concerned nation not only have the opportunity to conduct trade in these nations but also take the help of the resources of these nations for growth and development (Gray, Harymawan & Nowland, 2016). Place footer herePage5
These will actually act as an opportunity for the firm Nature Valley and the Muesli Bars offered by it since it can utilise the stable political environment of the nation for the effective conduct of their business operations. Economic Analysis The nation boasts of a large mixed-market economy and the gross income of the nation for the year 2017 was A$1.69 trillion (Australia.gov.au, 2019). The nation has the 2ndhighest per capital income just after the nation o Switzerland and this clearlyindicatestheindividualwealththatthedifferentindividualsofthenationhold (Australia.gov.au, 2019) The business firms have to pay very nominal amount of tax money, tariff charges, subsidies and others and this has fostered a positive business environment within the concerned nation (Gray, Harymawan & Nowland, 2016) The stable economy of the nation and also the high per capita income of the individuals means that the people would have the required amount of capital to purchase the Muesli Bars offered by the firm and thus it serves as an opportunity for the concerned firm. Social Analysis The people of Australia in the recent times have shown a high propensity towards the organic food because of the large number of diseases that they are facing (Lee & Yun, 2015) People are extremely fond of different kinds of granola bars, Muesli Bars and others and they are being consumed as instant sources of energy (Ibisworld.com.au, 2019) The liberal society of the nation means that the people like to try out new kinds of food products and this greatly supports the business of the firm under discussion here It is likely that the high propensity shown by the people towards organic food products will greatly support the sale of the organic Muesli Bars offered by Nature Valley Technological Analysis Australia in the recent times had emerged as one of the most technologically advanced nations of the world Thetechnologicaladvancementoftheconcernednationgreatlysupportsthebusiness activities of the different firms of the nation not only in terms of the products or services that they offer but also in terms of the business models used by them as well as the operations management processes (Gray, Harymawan & Nowland, 2016). The active association that the nation of Australia has with the different Commonwealth nations means that the business firms of the concerned nation have the opportunity to utilise the technological resources of these nations as well for the purpose oftheir business activities. Nature Valley had the opportunity to further improve the quality as well as the taste of the Muesli Bars offered by it to the customers through the effective usage of the technological resources of the nation of Australia Place footer herePage6
Legal Analysis The nation of Australia has very stringent corporate or business laws so as to encourage fair competition and also the usage of ethical business activities on the part of the business firms The firms are not only required to abide by different employment laws like Fair Work Policy and others but also different business market laws as well (Australia.gov.au, 2019) The firms also need to undergo various kinds of quality and regulatory checks so as to ensure that the products or services are on par with the standards given by the national government and not harmful for the customers (Gray, Harymawan & Nowland, 2016). Nature Valley would have to take into account these stipulations and also ensure that the Muesli Bars offered by it passes the different quality and other checks of the national government of Australia so as to be viable in the Australian market Environmental Analysis Australia is a signatory member of the Paris Agreement (2016) through the business firms of the nation are required to reduce the amount of harmful pollutants released by them into the environment by more than 2.1% (Australia.gov.au, 2019). Thus, Nature Valley would have to ensure that it reduces the amount of pollutants released by it so as to be eligible to conduct its business in the concerned nation. The firms are also required to comply by the different food wastage, hygiene and other parameters of the national government for the process of their business activities. Micro Environment Analysis Company Analysis The three positive aspects of Nature Valley and the Muesli Bars offered by them are listed below- Use of organic ingredients for the manufacture of the concerned bars which not take into effectiveconsiderationthehealthbutalsothetasteneedsofthecustomers (Naturevalley.com, 2019) Muesli Bars can be used as instant sources of energy and thereby is no adverse effect of the health of the consumers Nature Valley over the years had developed a positive brand image because of the high quality of the organic bars that they offer The three negative aspects of Nature Valley and the Muesli Bars offered by them are listed below- The lack of product diversity of the concerned firm is one negative aspect of the firm and this in turn had significantly limited the scope of its business Nature Valley is presently operational in very few nations like Australia, USA and others and this is another negative aspect of the firm Place footer herePage7
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The over-reliance of the concerned firm on organic ingredients had not only significant reduced the product portfolio of the concerned firm but at the same time had placed it at a competitive disadvantage in comparison to its rivals Nature Valley is a firm which seeks to offer organic food products to the customers which are not only superior in taste but also health friendly as well. Competitor Analysis The confectionary industry of Australia is a highly competitive one and some of the most important firms in this regard are Mondelēz, Nestle, Lindt, Mars, Ferrero and others (Ibisworld.com.au, 2019). More importantly, it is seen that these firms along with Nature Valley hold more than 80% of the market share of the concerned industry in the nation of Australia (Ibisworld.com.au, 2019). Furthermore, it is seen that the majority of these firms are taking the help of different kinds of strategies like cost leadership, product differentiation and others so as to gain competitive advantage within the concerned industry (Chernev, 2018). Moreover, another important common aspect among these firms is the fact that they are increasingly taking the help of the concept of product adaptation and thereby modifying the products offered by them as per the target customer base on which they focus on. This is important from the perspective of the nation of Australia since it is seen that the people are very specific about the kind of food products that they consume. In this regard, it needs to be said that the firm Nestle certainly seems to have the edge over the other firms because of the plethora of food products that it offers to the customers which are not only in synchronicity with their demands but also available for people from all ages (Gummesson, 2017). However, the major point of difference between these firms and Nature Valley is the fact that whereas these firms take the help of different kinds of artificial ingredients and also taste enhancers, the firm Nature Valley primarily depends on organic ingredients for the bars that it offers to the customers. Competitive market Summary Place footer herePage8
Competit or Target MarketProductPricePromotionDistributionStrength/Weakness NestleThe primary target market of the concerned firm is the confectionary industry andparticularlythe teenagercustomerbase althoughintherecent times it is seen that the firmismakingfood productsforadultsas well Chocolate bars,baby food,medical food,bottled water, cereals , dairy productsand others The firm takes the helpofthecost leadership strategytooffer thebestquality products andthat tooata comparatively lower price Thefirmtakesthe helpofdifferent kindsofdigital marketing strategies likecontent marketing,social mediamarketing and others Thefirmhad developedeffective relation with different distributorsandthird party retailers for the distributionofits products The major strength points of the firmareitsproductdiversity, internationalpresence,positive brandimage,useofcost leadership strategy and others. The major weakness of the firm is that it takes the help of artificial ingredientsandalsotaste enhancers for the manufacture of its products MondelēzTheprimarymarketof Confectionary,foodand beverage,groceryand otherindustriesandthe productsofferedbythe firmareintendedfor people related to all age groupshoweverspecial focus is being placed on theteenagersand adolescents Chocolate, cookies,gum, confectionary, gums, beverages and others The firm takes the helpofthe premiumpricing policy and thereby triestoofferthe bestquality productstothe customers Usessocialmedia marketing,SEO, contentmarketing and others Hasdevelopedits ownsupplychain systemsoasto ensureeffective distributionofthe products offered by it Majorstrengthpointsinclude productdiversified,active associationwithsomeofthe leadingbrandsoftheworld, international presence and others. Weaknesses include disregard of environmental regulations, use of artificialingredientsforthe manufactureofproductsand others LindtThe target market of the concernedfirmis adolescents belonging to theworkingclass backgroundwholiketo try out different varieties of chocolates Chocolate truffles, chocolate bars andother kinds of sweet food products Takes the help of premiumpricing policy Digitalmarketing strategies Thirdpartyvendors and distributors Strength-differentvarietiesof chocolatesthatitofferstothe customers,international presence,positivebrandimage and others. Weaknesses- The firm over-relies on chocolate products and apart fromthistherearefewother versionsofsweetbarsor products that the firm offers, use Place footer herePage9
of artificial ingredients MarsThe target market of the concerned firmareboth theteenagersandthe adults Candy,mint, gum, chocolate bars, pet food and others Takes the help of costleadership strategy Digitalmarketing strategies Third party vendorsStrengths- The firm has extensive interest in different industry and thissignificantlyreducesthe businessriskfacedbyit, international presence and others. Weaknesses-Lackofproduct diversity,useofartificial ingredients for the manufacture of food products and others FerreroFocus on individuals from allagegroupsalthough the special focus on the firm is on the teenagers Branded chocolate, chocolate candies,bars andother confectionary products Usescost leadership strategy Digitalmarketing strategies Haddevelopedits ownsupplychain system Strength-positivebrandimage, 2ndlargestchocolate manufactureroftheworld, international presence and others. Weakness-Over-relianceon chocolateproducts,useof artificialtasteenhancersand others Source:Nestle.com, 2019;Ferrero.com, 2019; Mars.com, 2019; Chocolate.lindt.com, 2019, Mondelezinternational.com, 2019 Place footer herePage10
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Consumer Analysis The primary customers of the Muesli Bars offered by the firm Nature Valley are the individuals related to the age bracket of 25-54 years of age. The firm focuses on this particular section of the Australian population for the sale of the Muesli Bars offered by it to the customers because of the fact that in the recent times they have shown a higher propensity towards healthy as well as organic food products (Lee & Yun, 2015). It is seen that in the different retail outlets and also the supermarkets of Australia wherein the Muesli Bars of Nature Valley are being sold, the sale of the concerned bars get increased during the weekends because of the fact that it is during this time the people generally go out for shopping especially the working class individuals. In addition to this, it is seen that during festivitiesorholidayseasonsthesaleoftheconcernedbarsgetincreased.Furthermore,the customers have the option to buy the Muesli Bars from the retail outlets or order them from the official website and also the app of Nature Valley. More importantly, it is seen that the majority of the customers rather than opting for one or two bars generally take the entire box because of cost effectiveness. In this regard, it needs to be said that there are various factors which influence the customers to opt for these Muesli Bars like the unique taste of the bars, the fact that it is completely organicandmanufacturedtakingintoaccountthehealthrequirementsofthecustomers,cost effectiveness, there are very few other firms which offer organic confectionary products and others (Naturevalley.com, 2019). SWOT Analysis StrengthThe primary strength point of the firm is the organic bars which it offers to the customers because of the fact that the customers in the recent times have shown a higher propensity towards the organic food products and there are no many firms in Australia which the same The price charged by the firm for the organic bars is comparatively lesser than that of the bars offered by other firms which are manufactured taking the help of artificial ingredients WeaknessThe firm over the years had developed a very limited range of products because of the difficulty in making different kinds of bars from organic ingredients and this in turn had significantly limited the scope of the firm. On the other hand, it is seen that Nestle, Mars and others are taking the help of product differentiation strategy to capture the confectionary market in an effective manner. The firm is operational in very few nations like Australia, USA and others which in turn had significantly reduced the business scope of the concerned firm whereas it is seen that the other firms are actively taking the help of the process of international expansion to earn a higher amount of revenue. OpportunityThe firm would gain in a significant manner if takes the help of the strategy of product diversification and thereby offers a wide range of bars to the customers which would not be limited just to organic bars but include chocolate and others. This is important because of the fact that people from all age brackets like to consume chocolate on a regular basis and this is one ofthemajorreasonsfortheextensivesuccessgainedbytheother confectionary firms like Nestle, Ferrero and others. International expansion is another opportunity that the firm can take the help Place footer herePage11
and this is not only likely to widen the customer base of the firm but at the same will help it to earn a higher amount of revenue as well. This becomes especially important because of the fact that all the major competitors of the firm under discussion here are actively taking the help of this process. ThreatIntense competition is one of the major threats that the concerned firm faces because of the fact that the confectionary industry of Australia is a highly competitive one and the different firms of Nestle, Mars and others are have already monopolised the market through the usage of effective strategies. The limited customer base of the firm is another major threat for it because of the fact that there are very few people are conscious about their health and like to consume solely organic food whereas for the majority of the people taste is the major factor. For example, one of the major reasons for the unprecedented success by Nestle can be ascribed to the fact that it focusesoncustomersrelatedtoallagebracketsandhavedifferent products to suit their needs. However, this is not the case with Nature Valley and the products offered by it to the customers. Source:Naturevalley.com, 2019 Recommendations/conclusion Two of the most important recommendations and also the two important opportunities that Nature Valley can use are listed below- Product Diversification:One of the major factors which had enabled the competitors of Nature Valley to gain success within the confectionary industry of Australia is the effective usage of the product diversification strategy. Thus, it is likely that if the concerned firm taking the help of this strategy significantly increases its product portfolio then it would be able to compete on par with its rivals. International Expansion:The effective usage of this process is another factor which had enabled the rivals of Nature Valley to gain success and its is seen that firms like Nestle, Ferrero, Mars and others are operational in almost all the major nations of the world. Thus, it is likely that the firm would be able to gain in a significant manner through the effective usage of this process. Reference List Australia.gov.au, (2019). Australian Government Home Page. (2019). Retrieved from https://www.australia.gov.au/ Chernev, A. (2018).Strategic marketing management. Cerebellum Press. Chocolate.lindt.com, (2019). Lindt Chocolate World. Retrieved from https://www.chocolate.lindt.com/ Ferrero.com, (2019). Ferrero Group Corporate Website. Retrieved from https://www.ferrero.com/ Gray, S., Harymawan, I., & Nowland, J. (2016). Political and government connections on corporate boards in Australia: Good for business?.Australian Journal of Management,41(1), 3-26. Place footer herePage12
Gummesson, E. (2017). From relationship marketing to total relationship marketing and beyond.Journal of Services Marketing,31(1), 16-19. Ibisworld.com.au, (2019). Chocolate and Confectionery Manufacturing – Australia Industry Report | IBISWorld. Retrieved from https://www.ibisworld.com.au/industry-trends/market-research- reports/manufacturing/food-product/chocolate-confectionery-manufacturing.html Ingenbleek, P. T., Meulenberg, M. T., & Van Trijp, H. C. (2015). Buyer social responsibility: A general concept and its implications for marketing management.Journal of Marketing Management,31(13-14), 1428-1448. Lee, H. J., & Yun, Z. S. (2015). Consumers’ perceptions of organic food attributes and cognitive and affective attitudes as determinants of their purchase intentions toward organic food.Food quality and preference,39, 259-267. Mars.com, (2019). Global Petcare, Food, Confectionery and Edge Brands | Mars, Incorporated. Retrieved from https://www.mars.com/ Mondelezinternational.com, (2019). Mondelēz International, Inc. - Home. Retrieved from https://www.mondelezinternational.com/ Naturevalley.com, (2019). Nature Valley - Granola Bars, Snacks, Nut Bars, Granola, and Protein Bars. Retrieved from https://www.naturevalley.com/our-food-philosophy/ Nestle.com, (2019). Nestle Home. (2019). Retrieved from https://www.nestle.com/ Nuttavuthisit, K., & Thøgersen, J. (2017). The importance of consumer trust for the emergence of a market for green products: The case of organic food.Journal of Business Ethics,140(2), 323- 337. Place footer herePage13