Role of HR in Recruitment and Selection Process of Tesco

This research dissertation focuses on the role of HR in recruitment and selection process of Tesco. It includes literature review, research methodology, data analysis, and recommendations. The study aims to identify the recruitment and selection strategies used by Tesco to hire talented employees at the workplace.

DISSERTATION
(Role of HR in recruitment and
selection process of an organisation)

Table of Contents
Introduction......................................................................................................................................3
Research Background......................................................................................................................3
Research Questions..........................................................................................................................4
Research Significance......................................................................................................................4
Research Rational............................................................................................................................5
Research Problem............................................................................................................................5
LITERATURE REVIEW................................................................................................................7
The concept of recruitment and selection process in context to organisation?......................7
The role of HR in recruitment and selection process of Tesco?.............................................8
The recruitment and selection strategies used by Tesco to hire talented employees at
workplace?............................................................................................................................11
Conclusion of literature review............................................................................................12
RESEARCH METHODOLOGY...................................................................................................13
Data analysis and Discussion.........................................................................................................18
Analysis of collected facts....................................................................................................18
Interpretation of data............................................................................................................21
CONCLUSION AND RECOMMENDATIONS..........................................................................34
Conclusion............................................................................................................................34
Recommendations................................................................................................................35
References......................................................................................................................................38
APPENDIX....................................................................................................................................40

Introduction
In order to align the human talent so that the desired goals of the company can be attained
and that can be by making use of strategic recruitment and selection (Abbasi and et.la., 2022). In
any company recruitment is one of the main responsibility of the HR department which has the
main goal to keep the customers engaged so that they will choose to work in the company
instead of other companies in the market. Along with it, the selection and recruitment is defined
as the process which comprises of encouraging and locating applicants. In that process HR plays
the main role in simplifying the application process and to manage the submitted resumes. With
the help of HR, the company will be able to manage the candidate easily and in a systematic
manner. It can also be said that selecting the right employee is considered to be an important goal
for the recruitment team and establishing the correct process can enhance the overall experience
of the employees in the company (Buttigieg, 2021). The main task of the HR Department is to
help the business in increasing the effectiveness of the business. In that process HR professionals
should make sure that they follow the correct recruitment and Selection processes and attract the
best workforce for their organization. By making use of skills and qualifications for the purpose
of filling a job Position and also choosing the right applicant from various candidates. It can also
be said that the selection and recruitment process plays a vital role in the organisation as it
contributes towards growth and success of the company. Additionally, recruitment is mainly
comprising of various set of techniques which has the main goal in relation to attract more
individuals. So that deserving employees will be attracted in the company who has the potential
and also good skills in the company. In relation to selection, it goes hand in hand and further
represents the final stage of the recruiting life cycle. It is very significant in order to transmit out
the selection and recruitment process in effective manner to carry out business operations.
Research Background
Recruitment can be explained as the various techniques in order to attract new talent with
the help of using skills and various potential in the business (Farndale, Nikandrou and
Panayotopoulou, 2018). The company chosen for the study will be Tesco which is one of the
leading company in the supermarket chains which is headquartered in England. It has strong
share in Great Britain and also presented the strong level of performance in the market.
Additionally, the process of selection and recruitment is considered as a complex task and that is

why it is must to consider various elements. Such elements will be needed in order to perform
the various tasks which are linked with the process of hiring. Moreover, the process of recruiting
and selecting is known to have a major impact on the overall performance of the company. As
employees are one of the main assets in the organisation and the selection of right candidates will
support the organisation in generating revenue and helping the company to attain growth. In
context to HR department, they are one of the most responsible management which works for
managing the employees and is also responsible for the filling the various positions in the
company (Hinton, Woods, and Zibarras, 2020).
Aims of the study:
The aim of the study is “To analyse the role of HR in recruitment and selection process of
an organisation”. A study on Tesco
The objectives of the study
 To gain knowledge about concept of recruitment and selection process in context to
organisation.
 To identify the role of HR in recruitment and selection process of Tesco.
 To determine the recruitment and selection strategies used by Tesco to hire talented
employees at workplace.
 To recommend the effective recruitment and selection strategies to Tesco for improving
performance level within the organisation.
Research Questions
 What is the concept of recruitment and selection process in context to organisation?
 What is the role of HR in recruitment and selection process of Tesco?
 What are the recruitment and selection strategies used by Tesco to hire talented
employees at workplace?
Research Significance
The main significance of the present investigation is that it will help the readers in order
to have proper understanding in relation to the chosen topic (Lee, and Mao, 2020). That is linked
with the concept of recruitment and selection process and about the role of HR in relation to the
chosen company. It can be said that recruitment is explained as the process and procedure of
finding suitable candidates for the vacant position in the company. The candidates will be

encouraged to apply for the position and on the other side, the term selection is known to help in
selecting the best candidate out of the pool of applicants. As recruitment and selection process
plays a significant role in the organisation as it helps them to acquire talent and enhance
performance of the company. The term employee engagement is known to play an essential role
in the company as it supports in enhancing the level of profitability and the overall performance
of the business. The concept of employee engagement is said to be the main concept of
describing level of enthusiasm and dedication in the employees so that they feel more connected
and engaged with the company. It is one of the essential part as it focuses on enhancing the level
of engagement among employees towards the work so that they can contribute and give more to
the company by giving productive outcomes in attaining the goals and objective of business. By
making use of improved employee engagement, the chosen company will be able to reduce the
level of absenteeism. Further, it also retains the loyal workforce in an organisation and employee
engagement is said to be vital for an organisation. As it benefits in enhancing the performance of
business by attracting and retaining the top performers in the company. The ultimate objective of
the employee engagement is to enhance the employee experience, customer satisfaction and
business performance (Manuaba and Darma, 2021).
Research Rational
The main aim for choosing this topic is related to understand the role of HR in
recruitment and selection process. As employees within organisation are said to be the essential
asset of company that helps in contributing in the success of organisation. It further supports in
attaining the goals of the company and the talent management is that process which comprises of
retaining and attracting new employees so that high growth of business is developed. Along with
it, this whole project is segmented into various parts through which various information can be
developed in relation to the concept of recruitment and selection process in regards to the chosen
company.
The main target for conducting the research is to justify its objectives and to learn in
depth knowledge of the complete study. Along with it the summary of the overall learning
experience will directly add on to futuristic goals and growth.
Research Problem
The research problem is related to recruitment and selection process as sometimes it can
also be seen that it is company has lack of qualified candidates that can be the main reason for

not performing well in the market. In relation to the present study, research will be focused on
attaining the presented objectives which are linked with the concept of recruitment and selection
process in context to the chosen company. The chosen company makes use of various
recruitment and selection strategies with the aim of hiring the best and talented employees at the
workplace. The process of recruitment is considered to be an essential part in order to make the
business more successful and to hire talented employees for instance by developing the use of
various social media tools and techniques, exploring niche job boards, considering college
recruiting and conducting awesome interviews for hiring qualified professionals. It can also be
seen that recruitment and selection is said to be one of the vital HR function which allows the
companies in order to recruit and select the talented workforce and members that has positive
impact on the overall performance of an organisation (Silva, Silva and Martins, 2018).

LITERATURE REVIEW
Literature review is the summary of the previous published information on a particular
topic. It is the term of scholar paper which is from the books, journal, articles and many
resources. Literature review is the important part for conducting the overall research because it is
helps to define and examine the research’s aim and objectives. It is known as the overview of the
past result which is works for the specific topic. Literature review is helping the researcher to
obtain and collect the accurate information on the specific topic. In other words, literature review
is playing a vital role in study of research because it is providing the previous result or
information work with the help of scholar paper to attain the aim and objective on the particular
topic.
The concept of recruitment and selection process in context to organisation?
According to the point of view of Senbeto and Hon (2020) recruitment and selection is
referring to the part of process of multi-layered. The process of recruitment is defining as the
activity to seeking out the potential candidates and obtain their interest in the job positions. On
the other hand, selection process is referring to the term that is selecting the best candidate by
determining from the pool of applicants. Recruitment and selection are the process of Human
resource management which is known as the important operation in HRM. It is helps to designed
for maximize the strength of employees in order to meet the strategic gaol and objectives of
employer. In context to organisation, recruitment and selection is the process which is helps to
find and select the best candidate for the vacant position within the organisation. It is the
necessary process within the organisation because it is helps to select and find the best candidate
for the vacant position of the organisation. Recruitment and selection is helps to screening,
evaluating and monitoring the candidates for selecting the best and qualified candidate for the
positions (Chelladurai and Kim 2022). The process of recruitment and selection is done by the
HR manager of the organisation because they are able to find and select the best candidate for
the organisation. It is helps to maintain the commitment to providing the employee’s equal
opportunities. A good recruitment and selection process play a vital role in the organisation
because it is helps to ensure that the workforce has the capabilities and relevant skills for the
current and future needs of the organisation. It is also helps in future growth of the organisation
because the right candidate can achieve the goals and objectives of the organisation.

In the opinion to the concept of Senbeto, Hon, and Law (2022) recruitment and selection
process is the term of Human resource management which is identifying the need for a job,
advertising the positions, selecting the appropriate candidate for the job. the process of
recruitment and selection process is helps to find the candidate for the vacant job position by
analysing their interest of positions and selecting the best candidate from the pool of applicants
for the vacant position. By selecting the best candidate for the vacant position, it is helps to
achieving the goals and objectives for the organisation. In relation to organisation, the role of
recruitment and selection is referring to the important part for finding the best candidate for the
organisation as a good and best candidate helps to attain many competitive advantages for the
organisation. The concept of recruitment and selection process is helps to save time and money
of the organisation. It is enabling the business growth & innovation of the organisation. the
practices of recruitment and selection process can be done by the human resource management.
In other words, recruitment and selection process is the term of Human resource that is helps in
faster hiring, find and select the high-quality candidates, specialist knowledge and many more.
The process of recruitment and selection is the different term because recruitment is referring to
searching of the potential applicants and encourage them to apply for the vacancy (Cousins
2021). Therefore, selection is the process which is done though by the recruitment process
because it is selecting the qualified and skilled candidates from the pool of applicants for the
organisation. it is known as the multi-layered process which has many stages such as finding the
job position, candidates, attracting the candidates, interviews, time schedules and many more.
Selecting the best candidate helps to reduce the mistakes, risks, low turnover, seeking emotional
maturity, keeping to salesforce management and many more.
The role of HR in recruitment and selection process of Tesco?
As per the point of view of Noronha, D’Cruz, and Banday (2020) HR managers play a
vital role in any company or organisation because they are managing the overall process of talent
management, compensation, employee benefits, compliance, training and development and
workplace safety. The department of HR helps the organisation to provide the organisational
structure and effectively managing the employee work lifecycle. In relation to Tesco, the role of
HR in recruitment and selection is refers to the important term because it is analysing the
requirement of available job within the Tesco and helps to attracting the candidates for the
vacant position. The role of HR helps in carefully screening of the employees for achieving the

goals and objectives of the organisation. for better understanding there are some more role of HR
which are given below-
 Attracting people to work: the role of HR is to attract the people for the work.
Attracting people for work is helps to find the best candidate for the vacant position. It is
the main role of HR because to manage the organisation’s work and operation it is
important to having the good and qualified employee where the, HR of the company is
able to identify the vacant position and identify the interest of the candidates.
 Selecting the best candidate: it is known as the important role of HR to selecting the
best candidate for the organisation. it is also the most difficult part for the HR manager
because it is not easy to select the best candidate from the pool of applicants (Halan
2021). The role of HR in selecting the best candidate is that they are screening and
monitoring the candidates and analysis their past performance for the current position.
Selecting the best candidate is not easy for the HR but they choosing the right person for
the right position.
 Interview scheduling: the role of HR within Tesco is to scheduling the interview timings
for taking the interview of the employees. Interview schedule is one of the most
important roles of HR because they are selecting the candidates by taking the interview of
them. Interview of the employee is one of the best ways to understand and analysis the
performance of the employees.
 Training and development: it is referring to important role of HR which is known as the
training and development. HR are able to trained and develop the skills and knowledge of
the employee which is helps to achieved the goals and objectives of the organisation.
training and development are necessary role of the HR because it is helps in increasing
the productivity and performance of the employee as well as of the organisation.
 Rewards: it is defining as the term of critical role of HR because rewards are provided
for the attaining the best performance of employees. The role of HR is that they are able
to provide rewards system to the employee by checking their performance for the
company. The best employee is able to collect the rewards from the HR manager of the
organisation.
According to the point of view of Smith, Yellowley, and McLachlan (2020) Human
resource or HR play a vital role because it is helps to find and select the best and right person for

the company or organisation. in relation to Tesco, HR play many roles within the organisation
such as finding the right candidates, provide training, selecting the best candidate, hiring, talent
management, employee benefits and many more. The role of HR within Tesco is to select the
best employee for the organisation to attain the many competitive advantages. The HR of the
company is able to handle and manage all the process of employee retention, training &
development, compensation, workplace safety and many more. For better understanding there
are some more role of HR which are briefly given below-
 Compensation: it is defined as the systematic approach which is helps to provide
monetary values to the employees in order to exchange the for work performed. In other
words, compensation is referring to the term which is helps to analysis the good
performance of the employee towards the organisation and provide them some monetary
values in exchange is called compensation. Compensation can be done by the HR
manager of the company. it is known as the any payment that is given by the employer to
employee during the employment period.
 Employee benefit: it is referred to the benefits of employee such as health insurance,
outgoing plans, stock option and many more. Employee benefit is the term which is given
by the HR of the company (Spanjaard and Freeman 2022). the role of HR in employee
benefit plays a vital role because it is helps to give the opportunities to the employee
towards their health and safety. The role of HR is to give employee benefit helps to attain
the best performance of the employee towards their working.
 Compliance: it is referring to the company’s legal obligations. It is also the role of HR
because in the company’s compliance HR managers are responsible for the compliances.
It is the critical function of HR department because they are also responsible for the
compliance laws and providing the adequate communication which is helps the managers
to communicate about laws with employees.
 Workplace safety: it is the responsibility of HR or it is the role of HR to manage the
workplace safety. Workplace safety is necessary which is provided by the company for
their employees. Workplace safety is helps to increase and improve the employee
performance and productivity within the organisation. The healthy environment of the
company can improve the employee motivation towards their work and role. The role of

HR plays the vital role in workplace safety because they are able to manage all the
process of cultural activity of the organisation.
The recruitment and selection strategies used by Tesco to hire talented employees at workplace?
As per the view of Mariani and Nambisan (2021) there are many strategies of recruitment
and selection which is helps in hiring the talented and qualified employees at workplace. The
strategies help the companies to attain many benefits such as it is helps to build the brand in the
company as an employer. The strategies of recruitment and selection helps to select the best
employees for the organisation. The strategies help to reduce the turnover and increasing the
employee morale as well. The strategies of recruitment and selection process helps to attract the
important group of applicants. In relation to Tesco, there are some recruitment and selection
strategies which is used by Tesco in order to hired the talented employees within the workplace.
The strategies used by Tesco are given below-
 Treat candidates like customers: it is the strategy which is used by Tesco, where they
used to treat their candidate like customers (Heery, Hann, and Nash 2021). It is the best
way to hiring the talent employees because treating the candidates like customer helps in
respectful of their time. Treating candidates like customers helps the Tesco to attain the
best performance of the employee.
 Use social media: using the social media is the one of the best ways because social
media platform provides the information about the candidates such as LinkedIn profile,
emails and many more. Using the social media is the best way to communicate and attract
the best and qualified candidate for the vacant positions. This strategy of recruitment and
selection process helps to hired the talented employee by checking their resume on the
daily basis with the help of using the social media. Social media is known as the
important part in recruitment and selection process because it is helps in provide the
information of the candidates which is helping in recruitment process.
According to the Pepple, Zhang, and Ofoma (2021) there are many strategies of
recruitment and selection which is helps to hired the talented employee at workplace. The
strategies of recruitment and selection process helps to provide many competitive benefits and
advantage to the organisation. The strategies help to develop the employee’s performance and
productivity towards the organisation. In context to Tesco, there are some strategies of

recruitment and selection which is taken by the company in order to hired the talented employees
within the workplace. The strategies used by Tesco are given below for the better understanding-
 Make use of sponsored jobs to stand out: it is known as the one of the best strategies of
recruitment and selection process. Make use of sponsored jobs to stand out helps out to
find the pool of applicants by providing the sponsored jobs to the candidates (Khan and
Shah 2021). This strategy also helps to select the best candidate for the vacant position of
the job.
 Check resume posted online: it is the one of the best strategies as it is helps to check the
resume which is posted online by the candidates. It is helping the HR to find and check
the resume on the daily basis on the online sites such as LinkedIn, emails and many more.
Checking the resume on the daily basis help to find the best candidate and increasing the
number of candidates within the organisation by which it is easy to select the best
candidate for the position.
Conclusion of literature review
From the above literature review, it has been concluded that recruitment and selection
process within Tesco is play an important role because it is helping the company to selecting and
finding the right candidate for the right job position. All the process of recruitment and selection
is done or completed by the HR manager of the organisation where it has been analysis that HR
manager of the organisation is play an important and vital role to select and recruited the best
candidates. There are many roles of HR within Tesco in term of recruitment and selection
process such as HR are able to recognise the job position within the organisation, attracting the
candidates, interview scheduling, manage timings, training and development, employee benefits
and many more. It has been analysed that there are many strategies which has been taken by the
Tesco in term of hiring the talented employee at the workplace such as treating the candidates
like customer, use of social media, check resume posted online, creating the compelling job
descriptions and many more. These all strategies help the Tesco to hiring the best and talented
employee at a workplace. the overall study of literature review defines that recruitment and
selection process is important for achieving the goals and objectives of the organisation.

RESEARCH METHODOLOGY
Research Methodology is the way that explains how a researcher could collect and
manage the information regarding specific topic. The research methodology explains
overarching strategy and planning which is used by researcher for the purpose of completing the
project on time. This is important to organization to understand what is happening around and
how management fill the vacant position at the workplace which could help to develop the
business productivity. The research methodology considers a technique and procedure which is
used by researcher for the purpose of developing their understandings and skills. The researcher
should have proper knowledge regarding specific topic as it could help to attaining the higher
performance. Research methodology is the selection of best option out of many as there are
many methodologies which are used to completing the project properly. Human resource
management is the main area of business industry as it analysis the vacant position and recruit
the skilled as well as talented people who gets ready to accept the changes and managing good
performance. Recruitment involves activity to seeking out and advertising potential individuals
obtaining their interest in the position. This could be explained as positive process where all
candidates are invited to share their experience and work accordingly. Oppositely, selection is
the negative process used to select the right and skilled candidates at the workplace and
managing their business performance. There are number of methods which are used by
researcher to improve their understandings that is explained below:
Research Philosophy – This is the first layer of research onion which states how a
researcher perspective the method and take right action. This involves beliefs and understanding
regarding a topic and cover respondents who share their knowledge and skills effectively. This is
important to researcher to analysis the market area and develop their understandings to complete
the study. Two types of research philosophy named are positivism and interpretivism. The
interpretivism related to hypothesis of information where as positivism relates to real beliefs and
activities that can help to manage the all functions as well as activities. Based on concepts about
reality and the nature of knowledge, research philosophy is a framework that directs how
research should be undertaken. The current research is about recruitment and section which is
important to fill the vacant position and gets work done timely that can help to improve the
organizational performance. These are effective, but positivism is a selected research
philosophy within a current investigation because it facilitates investigators in collecting and

evaluating primary data within certain period. This is important to organization to understand
the challenges facing by organization and select the right option that can help to develop the
business activities (Martin, Evans, and Karvonen, 2018).
Research Approach – The meaning of approach is plan and procedure which is
formulated by researcher for bringing changes and managing the good activities. This involves a
broad assumption to detailed methods in collecting, analysing, and interpreting the data
appropriately. This is important to researcher to understand how a plan could be designed for the
purpose bringing changes and attaining the higher performance. It has seen that if there is no
appropriate approach then could be challenging to regulate their functions. The planning
necessitates a number of decisions, actions, and right option out of many which must be made in
the sequence form by analysing all details and information. There are mainly two types of
research approaches that are inductive and deductive. The inductive approach, also known as
inductive reasoning, begins with observations, and theories are presented as a result of
observations toward the end of the research process. On the other side, deductive approach is
used to evaluate the information regarding specific topic as it brings collection of data in
accurate, relevant, and synchronised form. Two methods are effective, but within this
investigation, the deductive approach is used by the investigator because it assists them in
evaluating quantitative information efficiently. In relation to current research, deductive
approach is being selected by researcher as it will help to collect data regarding role of
recruitment and selection at the workplace by managing the changes and analysing skills to
select the best people. There are various reasons behind selecting deductive approaches, such as
it helps to assessing the statistical and practice information (McCall, 2018).
Research Strategy – To start a work and managing it longer period strategy is needed as
it brings planning and procedure to complete the research. The strategy provides a direction of
research involving the process by which the research is conducted. The main aspect in
conducting research is to formulation of planning and procedure as it provides a longer view of
all objectives that could be complete by selecting the right option. This is gathering information
through a suitable research strategy. There are various research strategies such as action research,
survey, case study, and many others. The above research information explains how easily each
work and activity could be done to manage the work and accomplish the goals. Recruitment and
selection is best function in human resource management as it used to bring the changes in their

existing performance and attaining the higher productivity. In relation to current research
survey has been chosen by researcher as it helps to develop the understanding and knowledge
effectively by managing the changes and attaining the higher performance. The survey will be
done by using the questionnaire technique as it bring bunch of data and managing the all
activities effectively. A quantitative survey is a popular tool in business research since it allows
you to reach a large number of people. The widespread and low-cost distribution of surveys, as
well as the organisation of responses, is made possible by the availability of web sites.
Research choice – Choices are needed to start and managing the actions as it supports to
take the right action. The choices could be more specific by deciding how data types is going to
use in research. It has seen that if researcher has been selected the appropriate method to analysis
the information then could be opportunity to complete the research areas. There are various types
of research choices named are the mono method, mixed-method and multi-mixed method. All
these are the main choices that help gather data regarding any topic. A mono method helps
collect only a single type of qualitative or quantitative data. In mixed and multi-mixed,
researchers become able to gather both types of data effectively. Organizations are running their
business by organising all functions and activities as it is important to operate and manage as
well. The recruitment is the process of actively looking out, findings, and hiring candidates for a
specific job or position. This is important for each organization to understand and analysis the
vacant position where recruitment is needed to fill the vacant position. In other words,
recruitment is the continuous process of finding the suitable candidates for filling the vacant
position as it could help to managing all functions and activities properly. This involves entire
hiring process, from inception to the individual recruit integration into the company. Recruitment
and selection is used by human resource managers for the purpose of filling the empty position
on specified roles and getting the work done. In relation to current research, the researcher
selects quantitative technique under the mono method. There are various advantages of using
mono method, such as providing practical and chart based information regarding recruitment and
section as it supports to accept the changes at workplace resulting accomplishment of
organizational goals. The study could be done in certain period of time by explaining strategies
that can be used to complete the research areas and attain higher performance (Migale, Brent,
and Stimie, 2019).

Data Collection and Analysis – Data collection and analysis is the another method
which is used by researcher to collect the data and information regarding a specific topic. This is
important to researcher to analysis the all topics which is given by their senior and evaluate the
topic clearly. A process to collect the information regarding a topic from other places and aspects
is considered as data collection. A person requires to have right details about a topic and
managing the functions properly. Data analysis is explained as process about cleaning and
transforming model to search the useful information for decision making of business. Its main
purpose is to extract the useful and meaningful information from data and also taking decisions
on the basis of data analysis. It is defined as the process about applying the logical and statistical
techniques to explain, condense and examine the data. It found that there are two types of
techniques such as qualitative and quantitative. The use of qualitative technique is being done to
collect the theoretical information as it provides thematic data only. Oppositely, use of
quantitative data is being done in case of collecting practical or statistical information that can
help to manage the all functions properly. In relation to current research, quantitive data is being
used as technique to data collect as it helps to maintain the higher functions (Moise and et. al.,
2021).
There are two sources such as primary and secondary. Primary sources involves survey,
questionnaire, and interview methods. Where as use of secondary data is being done in case of
collecting already collected data that states qualitative research. The current research is based on
role of recruitment and selection in managing the organizational performance where Primary
data is used by researcher to collect the information and organising all resources as well as
information properly.
Sampling – This is a technique under research methodology which is used to select the
person from larger population. This is important for researcher to analysis the environment and
select right people who could involve to share the data. There are two method of data sampling
probability and non-probability. In relation to current research, random sampling under
probability is being selected by researcher that can help to managing the all functions and
activities effectively. Moreover, 30 participants are considered to complete the research report by
getting responds (Musgrove, Choi, and Chris Cox, 2018).
Ethical consideration - At the time of performing research, it is significant for the
researcher to consider the ethics. Prior to the study, the researcher required to take informed

consent from participants in order to make sure that the participants participate voluntarily in the
research and they have clear understanding that they are not obliged to do so. The another
consideration to be considered by researcher is maintaining privacy and confidentiality of data.
Investigator required to make sure that data is not shared with the third party. Along with the
ethical considerations, there are some limitations of research also. The major limitations of the
investigation involve time and cost. Lack of time may lead to not completion of the research on
specified time. In addition to this, lack of cost also may leads to impact on the quality of
research. This both are the major limitations of the study (Mzembe, and et. al., 2020).
Time horizon: Time is an essential and essential part of the research because it helps
investigators complete each dissertation activity within a decided time. There are two approaches
to the time horizon as cross-sectional and longitudinal. Cross-sectional is a selected approach
within this research because it is based on the actual situation and facilitates the completion of
an entire dissertation in a decided period. There are various benefits of using a cross-sectional
method, such as not taking maximum time, which helps complete quantitative research
effectively. On the other hand, longitudinal is another approach that is not effective because it
takes a longer time in research completion (Nam and et. al., 2020).

Data analysis and Discussion
Analysis of collected facts
Use of following frequency table is made for systematic and clear analysis of collected raw
data:
Q1) Are you aware with the concept of recruitment and selection process? Frequency
a) Yes 27
b) No 2
c) Neutral 1
Q2) As per your opinion do you think, HR role is important in
recruitment and selection process of an organisation?
Frequency
a) Yes 25
b) No 2
c) Neutral 3
Q3) According to your view point, does HR helps in improving
performance level of employees within the organisation?
Frequency
a) Yes 24
b) No 5
c) Neutral 1
Q4) As per your opinion, HR strategies help in enhancing overall
productivity of Tesco?
Frequency
a) Yes 18
b) No 7
c) Neutral 5
Q5) What is the impact of HR in recruitment and selection process of
Tesco?
Frequency
a) Positive 20

b) Negative 5
c) Neutral 5
Q6) According to you, what is the role of HR in recruitment and selection
process of Tesco?
Frequency
a) Attracting suitable candidates 7
b) Systematic screening of all applicants 9
c) Effective recruitment 5
d) Increase in workplace capabilities 6
e) Selecting right employee 3
Q7) According to your view point, what are the recruitment and selection
strategies used by Tesco to hire talented employees at workplace?
Frequency
a) Employee referral programme 12
b) Social recruiting 7
c) Recruitment automation 5
d) Applicant tracking system 6
Q8) In what way HR’s effective recruitment and selection strategies will
benefit TESCO?
Frequency
a) Increase in productivity 8
b) Higher competitive edge 4
c) Consumer satisfaction 9
d) Increase in organisational performance 9
Q9) What are the challenges of HR in TESCO can face in recruitment
and selection process?
Frequency
a) Attracting right candidate 8

b) Fair recruitment 6
c) Using data driven technology 9
d) Understanding different tools 5
e) Building strong employer brand 2
Q10) According to you, what are the potential technology through which
HR in TESCO can maximise efficiency of recruitment and selection
process?
Frequency
a) Embracing hybrid work environment 7
b) Strategic incentives 9
c) Cloud based network 5
d) Advanced HR software 9
Q11) What is the most appropriate benefit of HR in recruitment and
selection process for TESCO?
Frequency
a) Boost employee engagement 12
b) Improve team building 10
c) Conflict management 8
Q12) Provide some recommendation, TESCO to implement HR practices
in recruitment and selection process to enhance competitiveness.

Interpretation of data
Theme 1 Concept of recruitment and selection process
Q1) Are you aware with the concept of recruitment and selection
process?
Frequency
a) Yes 27
b) No 2
c) Neutral 1
Interpretation
As per the above graph, it has been stated that 27 out of 30 respondents are aware with
the concept of recruitment and selection process. While the remaining 2 were not aware with the
same another 1 respondent out of 30 was neutral.
Theme 2 HR role is important in recruitment and selection process of an organisation
Q2) As per your opinion do you think, HR role is important in
recruitment and selection process of an organisation?
Frequency
a) Yes 25
b) No 2
c) Neutral 3

Interpretation
According to the above graph 25 out of 30 respondents are agreed with the fact that HR
role is important in recruitment and selection process of an organization. According to these
respondents HR process is a systematic an efficient element for any organization which helps in
enhancing effectiveness of recruitment and selection. While remaining 2 respondents out of 30
were not agree with the same, another 3 were neutral.
Theme 3 HR helps in improving performance level of employees within the organisation
Q3) According to your view point, does HR helps in improving
performance level of employees within the organisation?
Frequency
a) Yes 24
b) No 5
c) Neutral 1

Interpretation
As per the above graph it has been stated that 24 out of 30 respondents agrees with the
fact that HR helps in improving performance level of employees in an organization as per these
respondents viewpoint with the help of HR organization can enhance employees performance as
HR helps in managing conflicts managing performance level as well as productivity of
employees which help company to enhance the performance level. While remaining 5
respondents did not agree with the same and another 1 were neutral.
Theme 4 HR strategies help in enhancing overall productivity of Tesco
Q4) As per your opinion, HR strategies help in enhancing overall
productivity of Tesco?
Frequency
a) Yes 18
b) No 7
c) Neutral 5

Interpretation
According to the graph it has been stated that 18 out of 30 respondents said that HR
strategies helps in enhancing overall productivity of Tesco. According to these respondents
viewpoint with the help of HR strategy Tesco can manage workforce productivity at an efficient
rate while managing their performance productivity level. In addition to this remaining 7
respondents did not agree with the same, as these respondents said that HR strategy needs to
invest lot of time and money that can affect company overall budget. In addition to this
remaining 5 respondents out of 30 were neutral.
Theme 5 Impact of HR in recruitment and selection process of Tesco
Q5) What is the impact of HR in recruitment and selection process of
Tesco?
Frequency
a) Positive 20
b) Negative 5
c) Neutral 5

Interpretation
According to the above graph, it has been stated that 20 out of 30 respondent were agree
with the fact that HR impacts in recruitment and selection process of Tesco in a positive manner.
According to these respondents viewpoint with the help of Tesco can attract more potential
candidates and can have a wider base of productive workforce through which company can
conduct its roles and responsibility that will positively impact on enhancing organisations and
productivity. While remaining 5 respondents said that there will be negative impact, according to
these respondents viewpoint HR needs to make lots of investments in recruitment in training
process that affects the overall budget of company while remaining 5 respondents out of 30 were
neutral.
Theme 6: Role of HR in recruitment and selection process of Tesco
Q6) According to you, what is the role of HR in recruitment and
selection process of Tesco?
Frequency
a) Attracting suitable candidates 7
b) Systematic screening of all applicants 9
c) Effective recruitment 5
d) Increase in workplace capabilities 6
e) Selecting right employee 3

Interpretation
As per the above graph 7 out of 30 respondents said that human resource plays an
important role in recruitment and selection process of Tesco in terms of attracting suitable
candidates. While remaining 9 respondents goes with systematic screening of all applicants.
According to these respondents viewpoint HR plays important role in Tesco in recruitment and
selection in terms of conducting proper screening of applicants which help organization to attract
right applicant. In addition to this remaining 5 respondents out of 30 were in the favour of
effective recruitment. 6 respondents out of 30 said that increase in workplace is the role of HR in
recruitment and selection process of Tesco.

Theme 7: Recruitment and selection strategies used by Tesco to hire talented employees at
workplace
Q7) According to your view point, what are the recruitment and
selection strategies used by Tesco to hire talented employees at
workplace?
Frequency
a) Employee referral programme 12
b) Social recruiting 7
c) Recruitment automation 5
d) Applicant tracking system 6
Interpretation
As per the above graft 12 out of 30 respondents said that employee referral program is the
recruitment and selection strategy that has been undertaken by Tesco in order to hire talented
employees at workplace. While remaining 7 were in the favour of social recruiting. In addition to
this it has been analysed at 5 out of 30 respondents at that recruitment automation is the best
form of recruitment and selection strategy that Tesco has been undertaken in order to hire
talented employees at workplace. While remaining 6 were in the favour of applicant tracking
system.

Theme 8: Way in which HR’s effective recruitment and selection strategies will benefit
TESCO
Q8) In what way HR’s effective recruitment and selection strategies
will benefit TESCO?
Frequency
a) Increase in productivity 8
b) Higher competitive edge 4
c) Consumer satisfaction 9
d) Increase in organisational performance 9
Interpretation
According to the above graph it has been stated that 8 out of 30 respondents said that
increase in productivity is the effective recruitment and selection strategy that will benefit Tesco
in various ways. According to these respondents viewpoints with the help of recruitment and
selection strategy company can make significant increase in productivity while enhancing
performance level of employees. In addition to this other 4 respondent were in the favour of
higher competitive edge. According to these respondence viewpoint effective recruitment and

selection strategy benefit Tesco to increase its performance and conduct rules and responsibilities
with experienced and talented staff that automatically maximise the competitive edge in industry.
In addition to this remaining 9 respondents were in the favour of consumer satisfaction. Other
9respondents said that increase in organizational performance is the benefit of HR effective
recruitment and selection strategy that Tesco has measured.
Theme 9: Challenges of HR in TESCO can face in recruitment and selection process
Q9) What are the challenges of HR in TESCO can face in recruitment
and selection process?
Frequency
a) Attracting right candidate 8
b) Fair recruitment 6
c) Using data driven technology 9
d) Understanding different tools 5
e) Building strong employer brand 2

Interpretation
According to the above graph it has been stated that 8 out of 30 respondents said that the
major challenge of HR in Tesco that can face in the recruitment and selection processes
associated to attracting right candidates. According to these respondent viewpoint Tesco face the
major challenge such as creating right candidate that can affect their overall productivity. While
remaining 6 respondents in the favour of fair recruitment. According to these respondent
viewpoint the major challenge of HR the Tesco can face in recruitment and selection process is
fair recruitment, as in this there are lot of errors that can be conducted. In addition to this
remaining 9 respondents were in the favour of data driven technology. According to these
respondents view point there is a continuous advancements in the industry in which Tesco HR
can face, fast understanding of data driven technology as compared to other rival. While on the
other hand remaining 5 respondents out of 30 were in the favour of understanding different tool.
At last other 2 respondents out of 30 were in the favour of building strong employer brand. It has
been analysed that according to these respondents view point the major challenge the disco can
faces building strong employer band, as according to these respondent viewpoint there are
various other competitors that can affect the Tesco process to have efficient recruitment and
selection process.

Theme 10: Potential technology through which HR in TESCO can maximise efficiency of
recruitment and selection process
Q10) According to you, what are the potential technology through
which HR in TESCO can maximise efficiency of recruitment and
selection process?
Frequency
a) Embracing hybrid work environment 7
b) Strategic incentives 9
c) Cloud based network 5
d) Advanced HR software 9
Interpretation

As per the graph it has been stated that 7 out of 30 respondents said that the potential
technology that will benefit HR in Tesco to enhance efficiency of recruitment and selection
process impressing hybrid work environment. While remaining 9 were in the favour of strategic
incentives. Other 5 respondents out of 30 said the cloud based network will benefit Tesco to
enhance recruitment and selection process effectiveness. At last 9 respondents out of 30 were in
the favour of advanced HR software.
Theme 11 Appropriate benefit of HR in recruitment and selection process for TESCO
Q11) What is the most appropriate benefit of HR in recruitment and
selection process for TESCO?
Frequency
a) Boost employee engagement 12
b) Improve team building 10
c) Conflict management 8
Interpretation
According to the above graph it has been stated that well out of 30 respondents said that
the most appropriate benefit of HR in recruitment and selection process for Tesco is boost in
employee engagement. According to these respondents viewpoint with the help of HR company
can make significant boost in employee engagement HR helps in increasing performance
management conflict management another team building activities which automatically increases
engagement of employees. Other 10 respondents out of 30 were in the favour of improving team

building, according to these respondents viewpoint with the help of HR Tesco can significantly
improve their team building as HR help in encouraging team activities and teamwork which
create positive impact on organization. At last other 8 respondents out of 30 were in the favour of
conflict management, according to these respondents viewpoint with the help of HR company
can significantly manage conflicts and can resolve employees issues at a faster rate. This
significantly helps company to assure higher growth.

CONCLUSION AND RECOMMENDATIONS
Conclusion
From the above-report, it is analysed that human resource management is an important
function that includes recruiting, hiring, directing and managing the employees. The HR
department of a company is responsible for maintaining positive relationship with the workforce.
Basically, it is a practice of employee management with emphasis on considering the employees
as an asset of the organization. HR department of an entity deals with different aspects of
employee management such as HRM planning, job analysis, recruitment, conducting interviews
and more. In addition to this, HRM is likely to deal with procurement of human resource,
training & development and their maintenance in significant manner. Effective human resource
practices make the entity enable to attract as well as retain the employees for longer duration so
that the pre-defined aims of the organization can be attained significantly. Further, recruitment
and selection is considered as an important aspect of human resource management. Here,
recruitment is about accepting the application of more and more applicants with an aim to create
a pool of candidate. This helps in further selecting an appropriate employee. The main aim of
recruitment function is to attract more number of individuals to apply for the vacant position of
the company. Recruitment can be explained as the various techniques in order to attract new
talent with the help of using skills and various potential in the business. Moreover, the process of
recruiting and selecting is known to have a major impact on the overall performance of the
company. Also, employees are one of the main assets in the organization and the selection of
right candidates will support the organization in generating revenue and helping the company to
attain growth.
After going through the above-mentioned information, it can be summarized that
recruitment and selection plays an important role in performing the organizational activities in an
efficient manner. Through recruitment, an entity can easily create a pool of talented employees
who will perform the assigned tasks efficiently in future. After creating the recruitment pool, it is
possible to select potential employees. These employees are likely to perform organizational
tasks appropriately so that the pre-defined goals can be attained successfully. For making the
successful recruitment and selection, the company is required to adopt suitable sources so that
ample number of people applied for the vacant position. Moreover, recruitment and selection

process plays a significant role in the organization as it helps them to acquire talent and enhance
performance of the company. The term employee engagement is known to play an essential role
in the company as it supports in enhancing the level of profitability and the overall performance
of the business. It is analysed that recruiting talented individuals allows the company to fill their
vacant position effectively so that they can easily attain their set goals within stipulated period of
time.
Recommendations
Through the above-mentioned information, it is analysed that the respective company is
facing certain issues in terms of recruiting and selecting potential workforce. To deal with such
issues, they need to implement certain appropriate recommendations are mentioned below which
are mentioned below:
 It is suggested that TESCO needs to adopt suitable ways to recruit the workforce. For this
purpose, they need to adopt new and updated methods such as social media and more.
Here, they can adopt different social media tools such as Face book, Instagram, Twitter,
Linkdin and more to get more number of applications so that a suitable candidate can
select. This allows the company to attain their set goal within pre-defined period of time
efficiently. Nowadays, social media is considered as a highly important tool to gain the
attention of the candidates that will further stimulate them to apply for the vacant position
within the company.
 The HR manager needs to prepare a suitable strategy that will reflect their brand. Here,
they also need to promote the job vacancy through different medium like Linkedin, Face
book and more. If the candidates get to know regarding the brand of the organization,
they are more likely to apply for the vacant position which enhance the number of
applications significantly. By this way, the entity gets opportunity to attract more and
more applicant with an aim to perform the organizational activities effectively. This is an
important practice in order to select a well-qualified and efficient employee who will
perform their duties in the best possible way.\
 Nowadays, the use of technology has been increase in business. Tesco also needs to take
benefit of technology in terms of getting higher number of applications. Presently, therea
are numerous platforms such as indeed, linkedin and more where the company can
promote vacant positions. Through these platforms, the candidates get to know regarding

the vacant positions within the company so that they can easily apply for the position. By
this way, the organization can conduct recruitment function in an efficient manner.
Further, this will also help in hiring potential employees significantly.
 Interview is a crucial part of the overall recruitment and selection process. To make an
appropriate selection, the respective organization needs to conduct an appropriate
interview process as it will help in selecting a suitable employee in significant manner.
Here, interview is a two-way process where employers and candidates both are included.
When employer takes the interview, candidates are also likely to notice environment of
the company. Hence, it is important to conduct the interview in an efficient manner.
There is requirement to involve different aspects in the interview questions. Through this,
the employer can easily get significant information regarding the candidate that will assist
them further in terms of selecting or rejecting the candidate. Apart from the interview
questions, the employer also need to judge the candidates on other aspects such as their
behavior, body language, personality and more.
 It is recommended to the company that they must make a team especially for the
recruitment and selection for new candidates. This team should be diversified which
means each member in this team will have appropriate skill and expertise level. This will
help the company to take interview effectively and to conduct technical rounds
effectively.
 It is also recommended to the company that they must post clear and attractive job ads.
This will help the company to aware candidates about the job roles and their duties so
that only those candidates will apply who are having expertise in such fields. Using
different promotional channels will help the company to attract more candidates. They
can use social media platforms, direct calls, e-mails and many other channels.
 Be flexible for candidate, this is one of the most important recommendation for Tesco
that they must need to become flexible in taking interviews as per their candidate’s
requirement. For example, few of the candidates choose online mode for interview and
few other choose face-to face interview procedure. Tesco need to follow both ways of
taking interview, online as well as offline. This will not only help the company to
improve their recruitment procedure but it also helps to boost the motivation level of
candidates.

 Sometimes the companies will receive wrong candidate’s application for recruitment. For
example, if company post the aid of customer service employee and they receive IT
expertise application then they must save that application for future use because in case if
they have any vacant job role for IT department then they can reach to this application to
ask whether they are interested or not.
 It is also important for the company that they must review the application of candidates
twice or thrice and must get it checked by different individuals so that they will put their
point of view and opinions that who is better for the vacant job role.
 After completing the interview procedure, the teammates of recruitment team are
required to discuss with each other to share their point of view and then make a proper
decision for choosing the candidate.
 It is also recommended to the Tesco that whenever they conduct any interview the
interviewer must have a sheet of various skills and attributes of an individual. This will
help to give marks out of 5 or 10 to the candidate on their skills and attributes. For
example, if an individual is having effective communication skill then the interviewer
will allot 4 or 5 points on that sheet out of 5. this will help to analyse the strengths and
weakness of the candidate so that the interviewer will analyse whether they are capable of
performing the job role or not.
 Tesco is required to respond the candidates as soon as possible through mail that they are
selected or not after the recruitment and selection process. In case the candidate is not
selected then the company must send them mail in such ba way which will not
demotivate them.

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APPENDIX
Questionnaire
Q1) Are you aware with the concept of recruitment and selection process?
a) Yes
b) No
c) Neutral
Q2) As per your opinion do you think, HR role is important in recruitment and selection
process of an organisation?
a) Yes
b) No
c) Neutral
Q3) According to your view point, does HR helps in improving performance level of
employees within the organisation?
a) Yes
b) No
c) Neutral
Q4) As per your opinion, HR strategies help in enhancing overall productivity of Tesco?
a) Yes
b) No
c) Neutral
Q5) What is the impact of HR in recruitment and selection process of Tesco?
a) Positive
b) Negative
c) Neutral

Q6) According to you, what is the role of HR in recruitment and selection process of
Tesco?
a) Attracting suitable candidates
b) Systematic screening of all applicants
c) Effective recruitment
d) Increase in workplace capabilities
e) Selecting right employee
Q7) According to your view point, what are the recruitment and selection strategies used
by Tesco to hire talented employees at workplace?
a) Employee referral programme
b) Social recruiting
c) Recruitment automation
d) Applicant tracking system
Q8) In what way HR’s effective recruitment and selection strategies will benefit TESCO?
a) Increase in productivity
b) Higher competitive edge
c) Consumer satisfaction
d) Increase in organisational performance
Q9) What are the challenges of HR in TESCO can face in recruitment and selection
process?
a) Attracting right candidate
b) Fair recruitment
c) Using data driven technology
d) Understanding different tools
e) Building strong employer brand

Q10) According to you, what are the potential technology through which HR in TESCO
can maximise efficiency of recruitment and selection process?
a) Embracing hybrid work environment
b) Strategic incentives
c) Cloud based network
d) Advanced HR software
Q11) What is the most appropriate benefit of HR in recruitment and selection process for
TESCO?
a) Boost employee engagement
b) Improve team building
c) Conflict management
Q12) Provide some recommendation, TESCO to implement HR practices in recruitment
and selection process to enhance competitiveness.