Challenges and Strategies in Human Resource Management in Hospitality Industry | Desklib

ISSUES IN HUMAN
RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Researching and selecting articles on the contemporary issues which are associated with
Human Resource management in the hospitality industry..........................................................3
Designing and developing a job description and person specification from a range of different
management positions in the organization...................................................................................6
The process of performance management in Britannia...............................................................9
Critically analysing existing Human Resource practices and policies from the hospitality
organization................................................................................................................................12
CONCLUSION..............................................................................................................................15
REFERENCES................................................................................................................................1

INTRODUCTION
Human resource management is defined as a comprehensive process that is used in order
to manage the workforce, culture and environment of an organization. This process includes
various aspects which help in motivating the employees to contribute with their full potential
towards the organizational goals. It is related to systematic planning in order to make optimum
use all the employees of an organization. It is helpful in enhancing the efficiency and
productivity of the overall employees of any organization. The current assessment will be based
on Britannia Hotel which is a successful hotel chain in UK. The company provides high quality
service to their customers in order to gain competitive advantage and increase its market share.
The assessment will explain articles related to contemporary issues which are associated
with human resource management in the hospitality industry by producing a reflection, designing
and developing a job description and person specification for a specific position in the selected
organization, synthesizing and conceptualizing the process of performance management within
the hospitality organization in order to identify training needs, minimize staff turnover and
enhancing promotions, critically analysing and revising two existing human resource policies
and practices from the selected hospitality organization and communicate with all employees.
MAIN BODY
Researching and selecting articles on the contemporary issues which are associated with Human
Resource management in the hospitality industry
Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review
There are different issues and challenges that may have a deep impact on retaining high
potential employees in the hospitality industry. It is a typical task for the HRM to manage their
existing workforce and fulfil their demands which has a negative impact on their overall
productivity. By retaining employees, an organization is able to enhance its overall productivity
which is a crucial aspect in the overall development (Barrena-Martínez, López-Fernández and
Romero-Fernández, 2019). The article states employee retention may be difficult due to lack of
motivation and satisfaction among employees which is a major barrier in the development of the
organizations in hospitality industry.
The challenges like managing talent and growing employee expectations are important
for organizations in the hospitality industry to overcome to grow and enhance their productivity.

It has a deep impact on the overall management of the human resource different companies and
created a significant difference for the companies to retain effective employees. Different
strategies may be helpful for the organizations in order to increase the motivation levels of
employees which may help them to gain competitive advantage in the industry (Yabanci, 2019).
The article further states that with the help of effective leadership styles the organizations may be
able to increase the satisfaction levels of employees in order to work with their full potential
towards the organizational goals of the company. Employee retention can be possible with a
positive approach towards managing the needs of the employees which can be beneficial for any
organization to enhance the contribution of the workforce.
By consistently motivating the employees, it may be possible to increase their efficiency
and commitment towards the aims and objectives (Podgorodnichenko and et.al., 2020). These
strategies are helpful for the companies to gain a better understanding of the employee behaviour
and the crucial factors that are important for their overall development in the industry.
Green Human Resource Management Practices in Hospitality Industry: A General Review
The green HRM practices is a newly emerging term in the current scenario of business
which focuses on effective practices that can be adopted in the hospitality industry in order to
develop a better business environment (Pham, Tučková and Jabbour, 2019). By using new and
advanced technologies, various organizations may be able to enhance their productivity and
motivate employees in order to increase their contribution towards the organizational goals. It
may be helpful in reducing the current affect of these practices on the HRM management in
order to achieve success. By using recyclable practices such as recycling and reusing, the
organizations are able to increase their sustainability and gain competitive advantage in the
industry.
The research may be able to explain the significance of these practices which are highly
effective in achieving growth and increase brand image of companies in order to be successful.
The hospitality sector is growing with the help of these sustainable strategies which have
benefited various organizations to develop their existing organizational structure. It is beneficial
for the company to establish an eco-friendly environment in order to increase the motivation and
satisfaction levels of employees (Betts, 2020). With the help of innovative technologies, the
organizations in the hospitality industry may be able to make effective strategies which may be