Human Resource Development at HSBC Bank of UK

Human resource development
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Contents
Introduction................................................................................................................................4
Task 1.........................................................................................................................................5
A) Design an induction training programme to take into account individual learning styles
and compare different learning styles [P1.1; M1]..................................................................5
B) Explain the role of learning curve outlining the importance of transferring the learning
to workplace environment giving examples of HSBC [P1.2]................................................6
C) Assess how the understanding of learning styles and theories contribute to the designing
of the induction programme for HSBC [P1.3, D1]................................................................7
Task 2.........................................................................................................................................8
A. List and compare the training needs of managerial staff employed at HSBC at different
levels (e.g. junior, mid-level and senior), focussing on the needs of less experienced
managers versus senior managers [P2.1]...............................................................................8
B. Assess the advantages and disadvantages of the training methods you propose to use
during the training course [P2.1, M2]....................................................................................8
C. Based on the areas of training needed, use a systematic approach to plan a training and
development programme for the event [P2.3, D2].................................................................9
Task 3.......................................................................................................................................11
A. Prepare (develop a plan) on evaluation of the induction training programme,
highlighting the evaluation techniques you would use [P3.1].............................................11
B. Carry out an evaluation of the effectiveness of the training event based on the aims and
objectives of the training event and review the success of the evaluation methods used
[P3.2, P3.3, M3]...................................................................................................................11
Task 4.......................................................................................................................................13
A. Explain the role of government in training and development in the UK, including
lifelong learning [P4.1]........................................................................................................13
B. Explain how the need for competency and skills assessments has impacted the public
and private sector organisations [P4.2]................................................................................13
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C. Assess how the contemporary government’s initiatives on training and development
have contributed the human resource development in the UK. [P4.3, D3].........................14
Conclusion................................................................................................................................16
References................................................................................................................................17
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Introduction
The main purpose of this assignment is to provide the reader with the essentials and the need
for human resource development in an organisation. For this purpose, HSBC Bank of UK has
been chosen by the author. The assignment has been divided into various segments which
will help the readers to gain insights on various elements, theories and learning styles of
human resource development.
HSBC is a financial institution operating in the business environment of UK which
commenced their operations the year 1865. The company has been identified as one of the
largest banks of the world which performs various banking activities such as banking and
wealth management, global banking, commercial banking, private and global banking
services etc. the employee pool of the company is huge and it employs around 50000 people
in UK itself. It is important that the company develops their human resource in order to
increase the performance of the bank as well as of their employees for which the company
undertakes various training and learning programmes. For this purpose, it has been identified
that the bank also invests a large sum of money in the human resource development activities.
Image source: Brown (2018)
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