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Report on Human Resource Management (HRM)

   

Added on  2019-12-03

12 Pages3890 Words148 Views
HUMAN RESOURCEMANAGEMENT

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Difference between personnel and human resource management.........................................11.2 Roles and responsibilities of human resource manager.........................................................21.3 Roles and responsibilities of line manager............................................................................21.4 Organizational factors that affect the HRM functions with the impacts of legal andregulatory framework..................................................................................................................3TASK 2............................................................................................................................................42.1 Importance of human resource planning...............................................................................42.2 Stages of the planning process...............................................................................................42.3 Recruitment and selection process in organization...............................................................52.4 Contribution of human resource manager in recruitment and selection process...................5TASK 3............................................................................................................................................63.1 Link between motivational theory and reward......................................................................63.2 Way in which organization determines the process of job evaluation..................................63.3 Effectiveness of reward system in organization....................................................................63.4 Monitoring of employee performance...................................................................................7TASK 4............................................................................................................................................74.1 Causes of termination of employment...................................................................................74.2 Comparing the exit procedure of two organizations..............................................................74.3 Impact of legal and regulatory framework while arranging employment cessation.............8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9

INTRODUCTIONHuman resource management (HRM) is the base of any organization as without havingeffective management of the workforce of firm, to survive with sustainability is not possible.Every organization has to give due consideration to its working people as if they would not besatisfied, firm may have to face the issue of employee turnover that will ultimately lead to loss inits profits and productivity (Ramlall, 2004). In the present report, Thistle hotel has been chosenwhich is a UK based four star hotel with having its headquartering in England and operating indifferent nations with 33 hotels. In report, there will be focus on all the concepts of humanresource management. Along with that, there will be focus on roles and responsibilities of ahuman resource manager and line managers. Also, human resource planning (HRP) and itsstages will be defined with assessing the effectiveness of reward system in the organization.TASK 11.1 Difference between personnel and human resource managementThere is a huge difference in between personnel and human resource management asHRM is a very wide concept, however, personnel management (PM) is an important part of it.Human resource management can be called as an advanced form of personnel management(Brown, 2007). Difference between both the concepts in Thistle hotel can be understood by thefollowing ways:HUMAN RESOURCE MANAGEMENTPERSONNEL MANAGEMENTIt is the branch that deals with the bestpossible use of enterprise’s manpower.It deals with the workforce withinorganization.HRM treats its employees as an importantasset in Thistle hotel.It treats the employees as tools or machines.Decision making is fast in HRM.It is comparatively very slow.Here, main focus is on performanceevaluation.PM is mainly based on job evaluation.Workforce is segregated into groups orteams in order to perform the tasks(Holloway, 2012). Basis of job design is the division of assignedwork to the workers in Thistle hotel.1

1.2 Roles and responsibilities of human resource managerIn Thistle hotel, there are lots of roles and responsibilities that HR manager has toperform. Some of them are like:Recruiting and selecting candidates: First and the foremost role that HR manager ofThistle hotel has to perform like in any organization is recruiting and selecting the candidates asper the requirement in firm.Organizing training and development sessions: After selecting the candidates for thevacant positions by assessing their qualification, skills and experience that are required for adesignation, training and development sessions are organized for them by HR manager (Schulerand Jackson, 2005). These sessions are organized for existing employees too in order to enhancetheir knowledge and proficiencies.Appraising employees: It is also one of the important responsibilities of HR manager inThistle hotel. He is responsible for making appraisals for the employees according to what theyhave performed and if any deviations are found, training is provided to them. Employee relations: Maintaining healthy relations with employees plays a significant rolefor the HR manager in Thistle hotel. As the firm belongs to hotel industry, maintaining goodrelations is the major responsibility for him as for providing quality services to customers,employees need to be satisfied and happy (Shamsudin and et.al., 2012).1.3 Roles and responsibilities of line managerIn Thistle hotel, line manager is having many roles and responsibilities which he has tocarry out in organization. Some of them are explained as below:Dealing with customers or clients: As line manager is the front line manager, he needs todeal with the customers or clients. Thus, for that, he is required to be very polite with the clientsso that he can give them a good experience. Monitoring work and checking quality: Another role that a line manager has to perform isthat of monitoring the work done by employees and checking the quality of that as Thistle hotelis famous for providing quality services to clients (The role of line managers in HR, 2015). Managing day to day management: Line manager of Thistle hotel has to perform themost important role of managing day to day functions on which entire operations depend. He isresponsible for allocating work to employees and then making them clear about the tasks thatthey have to perform.2

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