Human Resource Management Assignment PDF - ALDI

HUMAN RESOURCE
MANAGEMENT

Table of Contents

INTRODUCTION
Human resource management is referred as an umbrella term which is used to define the
development and management of workers within a company. This aspect includes all those
activities which are related with the management of a business firm (Alfes and et. al., 2013).
Main areas on which HRM focuses include staffing, recruitment, training, benefits,
compensation etc. This report is prepared on the basis of ALDI which is a renowned German
based supermarket chains offering products & services to customers at discounted rates. At
present, company has more than 11,000 stores in 20 nations. This organisation is co-
headquartered in Essen and Mulheim, Germany. This assignment is going to cover about
purposes & functionalities of HRM along with various merits and demerits of recruitment &
selection approaches. Benefits of HRM practices for employees and employers along with their
effectiveness is organisational productivity is mentioned. Value of relation in workers in HRM
decision making and key legislations impacts decision making of HRM are discussed. At last,
applications of HRM practices in work related context are mentioned briefly.
TASK 1
P1 Mention the purpose and function of HR in context with resourcing a business firm and
workforce planning
Human resource management of an organisation plays a major role in achieving
organisational goals and objectives. This is because it is the duty of HR department to manage
all the issues and information related with employees. There are different purposes and function
of HRM in context with ALDI which are stated below:
Functions of HRM
There are different operational and managerial functions of HRM which are discussed
beneath in context with ALDI:
 Planning: It is one of the main function of HRM in which HR manager determines the
type and number of employees which are required by a company so that their goals can
be accomplished in a proper manner. This function of HRM in ALDI helps management
in collecting, analysing and identifying current & future needs of company. Due to this,
manager in ALDI will be able to do workforce planning in an efficient manner by
resourcing only required candidates (Boon and et. al., 2018).
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 Recruitment: It is an important HR function in which pools of desired candidate which
are capable to perform business operations of company are selected. This function of
HRM will help ALDI in hiring only capable candidates which will be able to perform
well even in complex situations. With the help of these HR functions like recruitment and
selection HR manager in ALDI will be able to resource only those employees into
company which are capable to perform activities in effective manner. This will benefits
in appropriate workforce planning.
 Job analysis & design: It is the function of HRM in a business firm to specify required
work experience, skill, qualification and nature of a specific job to employees. This
allows ALDI to select only capable employees for a specific activity so that high
profitability can be earned (Daley, 2012). Due to functions like job designing and
analysing, ALDI will be able to resourcing only skilled workers so that high productivity
can be achieved.
 Training and development: This is another important function of HRM in which HR
manager of company provide appropriate training to employees so that they can develop
in a proper manner. This will help ALDI in attaining competitive advantage over rival
companies. Training and development for employees will help the company in planning
about job roles of new workforce so that only beneficial outcomes can be attained by
company.
Purpose of HRM
There are various purposes of human resource management due to which a company is
able to perform their activities appropriately. In case of ALDI, purposes of HRM are discussed
beneath:
 Staffing needs: Main purpose of human resource management is to recruit talented
workforce which involves formulation of position announcements like identification of
job duties and determination of skill level for a particular job. Beside this, other staffing
needs such as termination of employees for violating polices, interacting with employees
to acknowledge their issues is the purpose of HRM in ALDI. Due to this, HR department
is able to do workforce planning such as supervision and organising of activities and
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resourcing of workers appreciably which benefits in sustaining a healthy work
environment (Gatewood, Feild and Barrick, 2015).
 Law compliances: It is another purpose of HRM in which manager assures that each
operation or activity which is performed by company must be carried out under legal
regulations and rules. This will help the company in avoiding fines and penalties which
they have to pay if laws created by government will not be followed. If HR manager in
ALDI have appropriate knowledge of legal policies and laws, then effective workforce
planning can be adopted by firm by considering all legislations of UK government.
P2
Recruitment is defined as a procedure of searching and hiring most capable or qualified
individuals for a job position, in a cost friendly and timely manner. Recruiting is a whole process
which involves a life cycle including all the expectations of company from new employee. With
the help of recruitment, ALDI can hire skilled employees which will perform different
organisational work with full efficiency (Jabbour and de Sousa Jabbour, 2016). There are
different approaches to recruitment which are mentioned below along with their weaknesses and
strengths:
Approaches of recruitment
Internal recruitment: It is a recruiting approach in which a business fills its vacant job
position from already existing workforce of company. Hiring employee within company will
help ALDI in maintaining their productivity as selected individual will be already familiar with
the policies and customer of firm.
 Advantage: It will reduce the time to hire employee for job position as selected person
will already a part of company. On-boarding time will reduce as existing employing will
have idea about operations of company along with policies & procedures followed there.
 Disadvantage: This approach to recruit employees can develop resentments among
managers and employees as only one person is going to be promoted out of entire team or
department. This process will limits the applicant pool due to which external qualified
candidates will not be able to preform for ALDI.
External recruitment: This is an approach in which people from outside company are
assessed for the vacant job position to acknowledge if there is any qualified person which can
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perform complex work in efficient manner. In this procedure, manager in ALDI will search
employee from outside company (Jabbour and de Sousa Jabbour, 2016).
 Advantage: This method opens up very large pool of candidates for vacant job due to
which chances of hiring suitable person is more.
 Disadvantage: This approach to recruit is time consuming and needs high investment for
promoting about job investment, conducting interviews, orientations of selected
employee etc.
Selection is defined as the procedure where right candidate is picked or choose for vacant
job position so that high advantage over rival companies can be attained properly. Various
approaches for selections are discussed beneath:
Approaches of selection
Interviews: This test is the most common way to select an desired candidate out of the
pool of thousand candidates. Interviews consists of some questions which are associated with
firm. This approach to selection will help manager of ALDI in acknowledging the ability of a
person to perform organisational work (Messersmith and et. al., 2011).
 Advantage: This selection approach benefits in obtaining detail information about
opinion and perception of people about work. In this method, various ambiguities are
clarified and knowledge of person is acknowledged.
 Disadvantage: Process is very time taking and opinion of different interviewers can
create clashes while hiring candidate for job role.
Situational tests: With the help of this selection approach, ability of an individual in
performing complex situations can be acknowledged properly. It will benefit ALDI in
acknowledging the professionalism of a person while handing different situations.
 Advantage: Special scenarios initiated by selection panel will assure overlap in
judgements of applicant and requirements of job. This method is more beneficial for
high volume screen assessment (Shen and Benson, 2016).
 Disadvantage: Due to nervousness, some candidates may not be able to give their best
performance due to which company will loose a capable and talented employee.
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TASK 2
P3
Human resources management posses various advantages to employers and employees in
an organisation due to their functions and purposes. It plays a vital role in the management of
workers. There are various practices which are performed by HRM in ALDI which benefits in
attainment of organisational goals. Other than this, these practices individually benefits both
employees and employers of company in a specific manner which is listed below:
HRM practices Employee Employer
Recruitment and selection Recruitment & selection when
carried out internally offers
different growth opportunities
to an employee. In order to
gain promotion, employee
showcase their best efforts due
to which their ability to
perform work improves in a
considerable manner. This will
benefits in sustaining a strong
career (Stone and et. al., 2015).
Due to recruitment and
selection of a capable
employee for the vacant job
position, employer in ALDI
will be assured by the work
quality. Due to which, burden
of employers is decreased and
they are able to achieve
expected outcomes and
productivity as per
expectations.
Training & Development With the help of development
and training activities,
employees in ALDI will feel
comfortable while performing
business operations. Also,
their working potential will
rise which will enhance value
of their work in organisational
context (Amberg and
Due to training and
development sessions for
existing & new employees,
employer in ALDI assures that
skilled employees are working
for company. Due to this,
achieving targets and goals of
company became easy. Skilled
employees will benefits
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McGaughey, 2019). Training
and acknowledging
organisational work will help
in generating confidence in
workers due to which they will
feel confident while
performing difficult tasks.
employers by giving tough
competition to rival
organisations in an effective
manner. This will results in
timely achievement of
organisational objectives.
P4
With the help of human resource practices, capability and efficiency of workers in an
organisation can be increased in a considerable manner. HRM practices in a business firm posses
high benefits to the employees by resolving their issues and offering them good working
environment. But the role of HRM do not limits to welfare of employees only. These practices
will also assists in increasing profits and productivity of ALDI in a considerable manner by
guiding employees the right manner to do work. There are various HRM practices whose
effectiveness results in attainment of organisational goals and expected profits in a simple
manner. Some of these practices are stated below:
 Recruitment and selection: This is referred as the procedure of finding, attracting,
analysing and hiring an appropriate person for the vacant job role in a business firm.
Selection and recruitment of employees is considered as the most essential function of
human resource department in a company. If this department is not going to recruit
desired employees, organisational productivity will became very low due to which
earning high sales and revenues will not be possible for company (Brunstein, 2016). This
HRM practice assures that right person will be given right work due to which targets are
completed on time and overall productivity of a department or organisation enhances in a
considerable manner. Hiring skilled employee will help ALDI in tough competition to
rivals due to which company will be able to earn high revenues and profits against rivals.
 Training & Development:- It is depicted as a procedure in which capabilities and skills
of a person are improved by giving them guidance and direction. This results in
improving their working potential due to which they will be able to perform
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organisational work in appropriate way. This will help the company in performing
business activities more appropriately due to which high profits and revenues will be
generated by ALDI. Also, training will improve those skills of a person which require
modification. In this way, entire team and departments will became more capable to
achieve goals and target. This will results in enhancing organisational productivity of
company (Chukwuka, 2015).
TASK 3
P5
HR department of a firm is responsible to take influential decisions in case of business
activities, operations, employee compensation etc. but in order to take right decision, manager in
ALDI is needed to maintain effective relation and interaction with the workforce. Appropriate
employer and employee relation in ALDI will benefit them in improving their overall
productivity due to which achieving organisational goals will became an easy task. Having good
relation will help manager in taking appropriate decision related with culture and activities
performing procedure of employees. Thus, it is vital for manager in ALDI to formulate good
relation with their staff members so that employees can adopt changes made by management in a
positive manner.
If employers and managers in ALDI have bad relation with employees then they will not
be able to accepts the changes taken by management in a positive manner. They will retaliate
against change due to which overall productivity of company can reduce and employee turnover
rate can enhance. For instance, management in ALDI have decided to increase working hours of
employees form 8 hours to 9 hours due to peak load. If employees have bad relation with
management and employers then they will not agree to this. This can create a conflicted
environment in workplace (Huselid and Becker, 2011). But on the other hand, if company have
positive relation with workers they will understand reason behind this decision and follows it
properly so that organisation can attain their targets. This shows that relationship of employees
with organisation impacts decision making in a considerable manner. Below are stated some
ways by which HR manager in ALDI can sustain strong relation with workforce:
 HR manager of ALDI is required to give fair treatment to workers by providing them
same working environment and avoiding aspects of partiality (Khan and Jahur, 2016).
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 Employees which are working hard than other employees must be given some benefits,
appreciation and rewards. This will motivate them to perform best in future also.
 Training and development sessions must be started for employees so that they can
overcome their weaknesses and lacking while performing business activities in a proper
manner . This will benefits ALDI in giving tough competition to rival firms.
 Manager of company is needed to include employees in decision making so that they can
feel more valued and adopts the decisions which are taken by ALDI for attaining high
profits.
P6
Employee legislation are defined as the policies and rules that are needed to be followed
by business firms so that organisation can perform their activities and operations without
compromising with the welfare of workers. Various elements of employee legislations in context
with ALDI are stated below:
 Sex discrimination Act, 1975: This Act is formulated by the government in UK so that
both male and female workforce in business firms can be given same treatment. This will
resolve the issue of gender harassment in companies. In this context, the manager of
ALDI is required to be impartial on sexual grounds while recruiting and promoting
employees (Longoni, Luzzini and Guerci, 2018). In context with this, HR manager in
company will have to take decisions without any gender biasing i.e. policies which will
be made will favour each and every employee irrespective of gender. If decisions will not
be taken in this context, victim employees can feel grievance due to which they can file a
law suit against company. This will results in payment of high penalties and fines along
with image tarnishing of company.
 Equal pay Act, 1970: In accordance with this Act, each employee offering same services
is required to be paid equally to other employees. If some employee will be given more
salary than other, it will create dissatisfaction among the staff member of ALDI. In this
context, manager in ALDI is needed to pay same amount to employees for their same
work. In this case, company is require to take decisions about salaries of employees in
impartial way. If company is going to differentiate among staff members in terms of
salaries then reputation of company will reduce. This can results in loss of employees and
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customers trust which will decrease popularity of ALDI (Renwick, Redman and Maguire,
2013).
 Health and safety Law, 1974: This law states that it is the responsibility of an employer in
a company to assure than all the staff is safe during working hours and must be protected
from possible threats. In this context, HR manager in ALDI is required to take only those
decisions which do not harm the life and health of employees. If company takes some
decisions which can act as a disadvantage for the health of employees, government or
victim employee can sue company. This will reduce the image of company in a negative
manner. Due to this, company can also face issues like employee turnover or lower
productivity. In case of ALDI, decision making of company must assure that job
environment is positive and posses no health risks.
TASK 4
P7
There are different HRM practices that benefits a firm in selecting desired candidates
which are able to perform appreciable work even in difficult and complex situations. In context
with ALDI, some applications of HRM practice in relation with the firm so that capable
employee for the position of customer service assistant can be hired are discussed below:
JOB SPECIFICATION
Company: ALDI
Job title: Customer service assistant
Educational Qualification:- MBA in business administration
Essential Criteria:
 Must be able to manage high coordination with customers to perform business
operations effectively.
 Must posses high knowledge of governmental legislations and market concept.
 Capable to deal with complexities in an efficient manner.
Desirable Criteria:
 3-years of experience in offering services to customers.
 Good communicational skill
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 Hard working
JOB DESCRIPTION
Name of Organisation: ALDI
Working Department: customer service department
Job Title: - Customer service assistant
Job location: London
Job summary
Company is finding a suitable employee which posses sufficient knowledge and skills to
perform business activities of customer service assistant in efficient manner.
Role:
Developing strategies and policies for performing business operations and interacting with
customers systematically
Behaving with customers in ethical manner
Compliance with different legal laws formulated by UK government during conversation with
customers.
CURRICULUM VITAE
Name of applicant: John Lewis
Address: 19th lane, Birmingham, England
Phone No: 142523456
Career objective: I want to work in an organisation where my skills and capabilities can further
increase so that I can sustain high growth in career.
Educational Qualification: -
 BBA
 MBA
Experience: 4 year work experience in customer service department of Tesco
Declaration:
I hereby, declare that information listed about me is accurate as per my knowledge.
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Date: 08-08-2019
Place: Birmingham, England
Preparatory document for selection criteria
Preparatory document for selection criteria involves details about various selection
procedures that is required by the employers in ALDI to hire the right and deserving candidate
(Schalk, Timmerman and Van den Heuvel, 2013). In context with selecting employees,
preparatory notes will involve various stages such as preliminary interview, receiving
applications of candidates, screening of applications, different interviews and written tests etc. In
context with selection procedure in ALDI, a chart is mentioned below:
Source: (Selection process, 2019)
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Illustration 1: Selection process, 2019

JOB OFFER LETTER
Mr. Nick Jones
28th street, London, UK
Dear Mr. John Lewis,
We are very much pleased to share with you that company has selected you for the job position
of customer service assistant
Job duties and responsibilities:
 You will be needed to interact with customers of company in ethical and pleasant
manner
 You are required to resolve issues which are faced by customers while using products
and services of company
Reporting to: Board of Directors
Offered salary: 15,000 pounds/ month
Work time: 9:30 AM to 6:30 PM.
Vacations: 1 day leave per week
Benefits: Compensation provided by firm to their employees involve disability, health and life
insurance and other employee benefits as per performance.
We are delighted to offer you this letter and you can initiate your job from 15-08- 2019.
Sincerely
Nick Jones
CONCLUSION
As per above discussed document, it can be comprehended that human resource
department of a company plays a major role in its success. There are some purpose and functions
of HRM which benefits company in attaining business goals efficiently. Different recruitment
and selection approaches like interview, skills test, internal and external recruitment helps in
hiring capable candidates but possess some weaknesses and strengths. Different HRM practices
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like orientation and training to employees benefits employees, employer and profits of company
in a proper manner. Legislation of government and company impacts decision making of HRM
department in a considerable manner. With the help of interview questions, CV, person
specification and job description, skilled and capable candidates can be hired for vacant
positions.
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REFERENCES
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Online
Human Resource Management Functions. 2018. [Online]. Available Through:
<http://www.yourarticlelibrary.com/hrm/human-resource-management-functions-
managerial-operative-and-advisory-function/27995>.
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