Human Resource Management: A Case Study of Say it with Chocolate and Microsoft

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
Introduction..................................................................................................................................................1
Task 1...........................................................................................................................................................2
A) the purpose of the HR function and its importance to the organization, given its current problems
and future plans for further growth..........................................................................................................2
b) How you see your role and responsibilities as a Human Resource Officer........................................2
M1 Assess how the functions of HRM can provide talent and skills appropriate to fulfill the business
objectives.................................................................................................................................................3
c) The advantages and disadvantages of the current selection methods used by the organization and
compare it to other approaches of selection methods..............................................................................3
M2 Evaluate the strengths and weaknesses of the different approaches to recruitment and selection....4
d) Potential improvements that could be made to the current selection methods...................................4
Task 2...........................................................................................................................................................6
a) Create a person specification for the role............................................................................................6
b) Provide a rationale for a suitable medium for placing the advertisement...........................................6
c) Discuss the advantages and disadvantages of the previous methods of advertising jobs in the
organization.............................................................................................................................................7
d) Produce a minimum of 6 questions which could be asked at the interview for the Receptionist,
which would help to improve the selection decision making process.....................................................8
M5 Provide a rationale for the application of specific HRM practices in a work-related context..........8
Task 3...........................................................................................................................................................9
a) Microsoft offer apprenticeship and graduate training schemes. Evaluate the benefits to both the
organization and employees of such schemes.........................................................................................9
b) What developmental opportunities are available to staff once they are in a permanent job role........9
c) Explain the benefits of the approach Microsoft has taken in respect of flexible working practices...9
d) Explain how Microsoft motivates its workers through its job design and systems of reward..........10

M3 Explore different methods used in HRM practices with examples.................................................10
Task 4.........................................................................................................................................................11
a) What is meant by the term employee engagement............................................................................11
b) Why is employee engagement an integral strategy of employee relations?......................................11
c) Identify some of the key approaches to engaging workers discussed in the summit and explain their
importance in terms of improving communication in the workplace....................................................11
d) Identify the main pieces of employment legislation in the UK and explain how they influence
human resource decision making (from recruitment, training and development and reward, to
redundancy and retirement)...................................................................................................................12
M4 Evaluate the key aspects of employee relations management and employment legislation that
affect HRM decision-making in an organizational context...................................................................12
Conclusion.................................................................................................................................................13
References..................................................................................................................................................14

Introduction
Human Resource Management (HRM) is the strategic approach to useful management of the
organization employee’s so that they support the business to meet the competitive benefits. In the
current study, the two case studies will be given, the first one Say it with Chocolate which is rapidly
expanding organization and the second one is Microsoft which deals in computers and software. The
report first part focuses on Purpose and scope of HRM and Recruitment and Selection and second one
on Employee performance, development and reward and Factors that influence HR decision making.
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