This assignment examines the recruitment process within a Luton-based recruitment company. It analyzes key legal and ethical considerations during the selection interview process. Additionally, a structured recruitment document is developed and compared to other standard recruitment documents in the industry.
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UNIT 13 RECRUITMENT
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Table of Contents INTRODUCTION...........................................................................................................................1 P1 Identify how twoorganisationplan recruitment using internal and external sources.......1 P2 Impact of legal and regulatory framework on recruitment and selection activities..........2 P3 Prepare the documents used in selection and recruitment activities.................................3 P4 Plan to take part in a selection interview...........................................................................4 P5 Take part in a selection interview.....................................................................................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION In every business organisation recruitment and selection is utmost aspect by which corporation can recruit and select the talented and skilled employees. As human resource plays a very crucial role in every business enterprise thus their selection and recruitment is very important. It is a process under which management of firm invite the candidate by either external or internal technique of recruitment and analyse their efficiency, talent and knowledge and recruit them according to the organisation requirement (Hunt and Jones, 2015). In a simple word it can be said that recruitment is a process of finding and hiring the candidate for the required positions or vacancy within corporation. In this manner, manager of firm plays a very crucial rolebecausehe/sheisresponsibletoanalyseandselectcandidateskill,efficiencyand knowledge. There are major two kinds of recruitment that is internal and external recruitment. P1Identify how two organisation plan recruitment using internal and external sources Tesco and Cancer Research have similar source of recruitment:Transfers:employees in both businesses may be transferred from shop to another according their skills and experience.Promotions:manyemployeesinbothorganisationsgetpromotedfromone shop/department to another with more benefits and better responsibilities based on their skills, qualification and experience.Re-employment of ex-employeeswho were made redundant in the past couple of years, this is one of the internal source of recruitment in which workers can be called and appointed to fill vacancies in the concern. Retired workers can also be recruited once again in case of shortage of qualified and experienced staff.Press advertisement: both of the businesses can use this method to tell others that they have a vacancy. The main benefit of this method is that it has a wide reach.Employment Exchanges: the government sets up public employment exchanges within the country (Kang and Shen, 2013). This gives job information to people who are looking for a job and also can help employers of both Tesco’s and Cancer Research’s to identify suitable candidates. 1
Employment referrals/recommendations: firms like Tesco and Cancer Research have a well-planned system where the current employees can refer their friends or relatives for some position in their organisation. Tesco advertising method: Tesco mainly advertises jobs externally on their official website and also on other websites likereeds.cometc. On their official website they have an application form which you can fill online and the company will send you an email informing you about the latest job offers and whether you are suitable or not this job. P2 Impact of legal and regulatory framework on recruitment and selection activities The legal, regulatory and ethical is implies the responsibility of company. Selection and recruitment of the candidates on the basis of their ability and qualification. They should not select on the basis of caste, gender, region, or other disability. As per the equality act, organization should not involve in any kind of discrimination in the process of selection and recruitment of candidates. The Luton company has followed legal and regulatory consideration in the process of recruitment (Abraham and et.al., 2015). They should be selected on the foundation of equality and capability. Furthermore, the formal training must be given to every individual so that he or she become flexible to work in the organizational environment. The main objective of regulatory framework is to provide the job security, appropriate labour rate and fair promotion of employees in the corporation. As per the regulatory consideration of personnel, he/she can not fire at any time from the organization. The job offer made by the cited venture should be written and also time should be provided to respond about the proposal.The Equality Act 2010 brings together a number of old legislation's together into one law. This covers all aspects of discrimination in the workplace including age, sex, orientation, race and religion. It also includes gender realignment and pregnancy and maternity. The Equality Act covers 9 protected characteristics.; Victimisation occurs when an employer treats an employee unfairly because they have brought a claim under the Equality Act. The Sex discrimination act 1975/97 states that employees are protected from discrimination on the basis of their gender or sexuality under the Equality Act 2010. Protection from discrimination appliesto recruitment; terms of employment; access to training and promotion; access to benefits, facilities/services and dismissal. Sex discrimination occurs when an employee or potential employee receives unfair treatment because of his/her sex. 2
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P3Prepare the documents used in selection and recruitment activities DocumentsBasis of selection and recruitment Job DescriptionThe purpose of a job description is to give information about the job responsibilities, the job function, the duties and what the expectations are for a certain kind of job so the employee or the person who is applying for this job. Every organization have their own job description because everycompanyhasotherresponsibilities,dutiesandjob functions(Bhoganadam and Rao, 2014). SignificanceAs more and more businesses implement online ordering systems, the Sales manager role is becoming an integral part of a company's success. In the past, online ordering systems were limited to business-to-consumer models; however, business-to-business companies have begun to utilize online purchasing as a convenient and effective way to grow their market share. The sales manager position is expected to grow 12 percent over the next few years. As a result, Internet savvy job applicants have an opportunity to enter the e-commerce industry at the beginning of its growth (Padua and et.al., 2013). EducationTo become an Sales manager, several things are required. First, a bachelor'sdegreeinmarketing,Internetmarketing,management information systems or general management is necessary. In addition, applicants should have a strong background in website design and Internet marketing. Master's certificates with an emphasis in search enginemarketing, affiliate marketing or HTMLcoding can greatly increase the oddsof landing an e-commerce management position. Moreover,anMBAdegreewithaconcentrationininformation technology, marketing or e-commerce is ideal (Fan, 2015). Job DutiesDue to the high potential of Internet marketing, Sales manager s often have a vast array of job duties. Some of the specific duties a Sales manager is responsible for include determining what website format to use, reducing supply chain costs with regard to shipping, developing 3
affiliatemarketingprograms,implementingonlinesecurityand coordinating all online transaction and marketing efforts. Essentially, Sales manager s are asked to control all aspects of a company's online business. Once more, when the initial online business plan (website, transaction type) is implemented, Sales manager is must maintain the plan. This involves website maintenance, renegotiating contracts with suppliers and payment services and staying up to date on any software or data management trends (Thompson, 2014). SalaryBecause the Sales manager is required to oversee the majority of a company's online business, the position is often compensated well. In fact, an average Sales manager salary is €85,000. The low range (25th percentile) earn closer to €67,000, while the high range (75th percentile) earn above €95,000. Obviously, an Sales manager 's salary will vary based on experience, the company and the location of the job. As a general rule, most companies are willing to substantially compensate managers with at least 5 years of experience. ConsiderationsAs stated previously, the e-commerce industry will continue to grow in the future. Therefore, it is a great opportunity for college students, recent graduates or any Internet savvy individual to begin gaining experience. Companies will normally look for candidates with several years of managerial or project management experience as well as skills using information technology systems or the Internet in general. To prepare for thisposition,candidatesshouldfamiliarizethemselveswithHTML coding,studynumerouse-commercebusinessmodelsandconsider obtaining project management or other relevant certificates. P4 Plan to take part in a selection interview I have made plan for taking part in the selection interview so that sales assistant post can be fulfilled. To ensure applicants selected for interview and final consideration are evaluated by more than one individual to minimize the potential for personal bias, a selection committee is 4
formed. The hiring manager will identify members who will have direct and indirect interaction with the applicant in the course of their job. Each hiring manager should make an effort to appoint a search committee that represents a diverse cross section of the staff. A member of the committee will be appointed as the Affirmative Action and Compliance Liaison who will monitor the affirmative action aspects of the search committee. Under-represented groups and women are to have equal opportunity to serve on search committees and special efforts should be made to encourage participation (Alves and Wada, 2014). Departments that lack diversity in their own staff should consider appointing staff outside the department to search committees or develop other alternatives to broaden the perspective of the committee. For positions that are frequently recruited and utilize a search committee, the mix of search committee members should change frequently as well to minimize the risk of “group think” or collective bias. The Hiring Manager will determine the size (no more than 6) and composition of the committee based on the nature of the position. It is highly recommended the committee members include: At least one individual who has a strong understanding of the role and its contribution to the department. A job specialist (technical or functional) An individual who will interact closely with the position and/or serves as a main customer P5 Take part in a selection interview. Organization and Creed food services use different recruitment methods for employing suitable and deserving candidates in the firm.Posh Nosh limited conducts job evaluation process by taking assistance from line managers. It assists in getting proper details about requirement of manpower in the enterprise and skills and qualification needed for performing a specific job are also identified. A detailed advertisement is published in the news papers for attracting more number of applicants to apply for the job. HR department employees do a detailed inspection of resumes and screening of the best candidates is done by them. All the selected candidates are called in the company and detailed interview of candidates is taken by interview panel. Complex and difficult questions are asked fromtheapplicantsforcheckingtheirknowledgeandpersonality(Mahmood.2015). Recruitment process of the company involves financial investment that is used in doing advertising. Conducting a systematic recruitment process aids in finding suitable candidates for 5
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the enterprise. On the other hand Creed food services use a cost effective method for meeting manpower requirements in the company (The interview process -it could be worse!. 2017). Existing employees are encouraged to take part in the employee referral scheme where they can refer candidates for the job positions in the Creed food company. A transparent and fair system is used in the recruitment process where equal opportunity is provided to all the job seeking applicants. A written test is conducted which helps in checking knowledge level of the applicants (Yaseen, 2016). The process used in the firm for employing new recruits is cost effective and time saving. CONCLUSION From this project report it has been concludedcompany has used effective process of recruitment and selection. Various leadership style and motivation techniques has possessively impact on the managerial practices of cited venture. In the company, there team working is in proper manner so every member and leader has effectively managed their responsibility towards company objective. From thefollowing context, a depth knowledge and understanding about the recruitment methods and its process in the enterpriser with respect of Luton recruitment company. Various key legal and ethical requirement of selection interview has been also discus in this report. Furthermore, a systematic recruitment document has been also prepared and comparison with other document of recruitment has been addressed in this report. 6
REFERENCES Books and Journals Abraham, M. and et.al., 2015. A Review of Smes Recruitment and Selection Dilemma: Finding a'Fit'.The Journal of Developing Areas.49(5). pp.335-342. Alves, T. S. S. and Wada, E. K., 2014. Areas of Hospitality Management and Stakeholders in RecruitmentandSelectionMultipleCaseStudy:Estanplaza,Travelinand Transamérica.Iberoamerican Journal of Strategic Management (IJSM).13(2). pp.99-116. Bhoganadam, S. D. and Rao, D. S., 2014. A study on recruitment and selection process of Sai Global Yarntex (India) private limited.International Journal of Management Research and Reviews.4(10). pp.996. Fan, C. Y., 2015. The Study of Connection between Recruitment and Selection. Hunt, S. C. and Jones, K. T., 2015. Recruitment and selection of accounting faculty in a difficult market.Global Perspectives on Accounting Education.12. pp.23. Kang, H. and Shen, J., 2013. International recruitment and selection practices of South Korean multinationalsinChina.TheInternationalJournalofHumanResource Management.24(17). pp.3325-3342. Mahmood. M., 2015. Strategy, structure, and HRM policy orientation: Employee recruitment and selection practices in multinational subsidiaries.Asia Pacific Journal of Human Resources.53(3). pp.331-350. Padua,A.,andet.al.,2013.Recruitment,habitatselectionandlarvalphotoresponseof Paraleucilla magna (Porifera, Calcarea) in Rio de Janeiro, Brazil.Marine Ecology.34(1). pp.56-61. Thompson, K. L., 2014. Recruitment and selection of immigrant professionals in Canada: A case study. Yaseen, A., 2016. Recruitment and selection process of higher education sector and its impact on organizational outcomes.International Journal of Human Resource Studies.5(4). pp.79- 94. Online Theinterviewprocess-itcouldbeworse!.2017.[Online].Availablethrough: <https://recruiterbox.com/blog/the-interview-process-it-could-be-worse/>.[Accessedon 16thAugust 2017]. 7