Human Resource Management at Best Buy

This presentation discusses the importance of workforce planning and HR metrics at Best Buy, a UK-based supermarket. It explores the benefits of these practices and ways to reduce employee turnover. The presentation also covers the dual factor theory that can help Best Buy reduce its turnover.

Human
resource
management
at Best Buy.

Introduction
 Best buy is supermarket that is based in UK
and it mainly have branches in mainland
Europe (Huselid, and Becker, 2011).
 This presentation is going to discuss the
numerous chracterstucs related to the Human
resource management of the company.
 The presentation will also discuss the
workforce planning and HR metrics (Alfes,
Shantz, Truss, and Soane, 2013).

What is workforce planning
 Planning of Workforce is a procedure making
sure that an organization has the future and
current access to the human capital and it’s
wants to perform in an effective manner
(Jabbour,. and de Sousa Jabbour, 2016).
 A strategic workforce planning is something that
links to the overall objectives of the business and
also the long term vision.

Effectiveness of work force
planning
Workforce planning is a very significant and
important thing in an organization. workforce
planning helps in the following ways:
 It helps in maximizing the profit of an
organization
 It also ensures long-term success of the
organization
 It provides the leaders of the company with
robust data (Stone, Deadrick, Lukaszewski, and
Johnson, 2015).

HR metrics group
 HR metric is one of the most significant
tool for the Human resource of the
company as it helps in sharing the
information and the evidences related to
the functions of the whole system (Jiang,
Lepak, Hu, and Baer, 2012).
 HR metrics is in a state of transition
currently. The organization’s today they
make use of HR metrics for evaluating
the HR initiatives (Wright and McMahan,
2011).

Effectiveness of HR metrics group
 it helps the organization in making better
decisions by studying the historical data .
 It also helps the company to have successful and
good training (Noe,Hollenbeck, Gerhart, and
Wright, 2017.)

Benefits of workforce planning and HR
matrices to best buy
 HR metrics and the workplace planning group
helps best buy company to enable their Human
resource that work at best buy to explore people
and data and also allows the company to share
the ways to improve the performance.
 The HR department is the one that is able to
implement various range of benchmarking by
the use of workforce planning network.

Ways best buy reduce turnover
 The company saves around 15% in costs because of the
initiative.’ Best Buy also have a problem-solving network
that helps in exploring the issues related to the common
people and this thing helps in the recruitment and
retention of staff (Lengnick-Hall, Beck and Lengnick-Hall,
2011).
 there are high demand for the agency workers rate and
the roles that have increased and it now adding cost to
the company. The HR metrics of best but made an analysis
of rates across other bakery and thus the HR of Best buy
used this information in order to make the pay rates more
competitive. Finally this helped best buy in good employee
retention and 11 percent more employees applied for the
bakery position (Albrecht, Bakker, Gruman, Macey, and
Saks, 2015)

Ways to improve the turnover of
the employees
In order to improve the employees turnover
following ways can be used by the company Best
buy:
 Hire the right people
 Offering competitive benefits and pay
 Giving praise to the employees
 Helping and showing the employees a good
career path
 Allowing flexible schedule for work

Theory that can reduce the
turnover of employees
it is a dual factor theory which is based on 2 things
 Motivation: the factors of motivation includes the work that
is challenging and is recognised for the achievement
 Hygiene: this factor includes the factors such as salary,
security of job and all the other practice of the business
like the policies of the company and the management
practices
 This is a theory that can help Best buy to reduce its
turnover (Guest, 2011)

Conclusion
 This study is about a company named best buy
which is a supermarket based in UK
 Further the presentation discusses workforce
planning and its importance
 apart from that it also discusses the HR metrics
and its importance
 It also discusses the ways in which best buy can
reduce its turnover

References
 Guest, D.E., 2011. Human resource management and
performance: still searching for some answers.
Human resource management journal, 21(1), pp.3-13.
 Jiang, K., Lepak, D.P., Hu, J. and Baer, J.C., 2012. How
does human resource management influence
organizational outcomes? A meta-analytic
investigation of mediating mechanisms. Academy of
management Journal, 55(6), pp.1264-1294.
 Wright, P.M. and McMahan, G.C., 2011. Exploring
human capital: putting ‘human’back into strategic
human resource management. Human resource
management journal, 21(2), pp.93-104.

 Lengnick-Hall, C.A., Beck, T.E. and Lengnick-Hall,
M.L., 2011. Developing a capacity for
organizational resilience through strategic human
resource management. Human Resource
Management Review, 21(3), pp.243-255.
 Huselid, M.A. and Becker, B.E., 2011. Bridging
micro and macro domains: Workforce
differentiation and strategic human resource
management.
 Alfes, K., Shantz, A.D., Truss, C. and Soane, E.C.,
2013. The link between perceived human resource
management practices, engagement and
employee behaviour: a moderated mediation
model. The international journal of human
resource management, 24(2), pp.330-351.

 Noe, R.A., Hollenbeck, J.R., Gerhart, B. and Wright, P.M.,
2017. Human resource management: Gaining a
competitive advantage. New York, NY: McGraw-Hill
Education.
 Albrecht, S.L., Bakker, A.B., Gruman, J.A., Macey, W.H. and
Saks, A.M., 2015. Employee engagement, human resource
management practices and competitive advantage: An
integrated approach. Journal of Organizational
Effectiveness: People and Performance, 2(1), pp.7-35.
 Jabbour, C.J.C. and de Sousa Jabbour, A.B.L., 2016. Green
human resource management and green supply chain
management: Linking two emerging agendas. Journal of Cleaner
Production, 112, pp.1824-1833.
 Stone, D.L., Deadrick, D.L., Lukaszewski, K.M. and
Johnson, R., 2015. The influence of technology on the
future of human resource management. Human Resource
Management Review, 25(2), pp.216-231.