Human Resource Management - Chocolate Presence Assignment

HUMAN RESOURCE
MANAGEMENT

Table of Contents
HUMAN RESOURCE MANAGEMENT.......................................................................................1
INTRODUCTION...........................................................................................................................3
TASK1.............................................................................................................................................3
a. Purpose of HR functions and its importance to the organisation.......................................3
b. Strength and weakness of current selection methods.........................................................5
c. Evaluation of two potential improvements for chocolate presence....................................6
TASK2.............................................................................................................................................6
a. Person specification for the role.........................................................................................6
b. Advantages and disadvantages of current methods of advertising.....................................9
c. Recommendation for job vacancy advertisements...........................................................10
CONCLUSION..............................................................................................................................10
TASK3...........................................................................................................................................11
a. Benefits of graduates training schemes and internship to both organisation and employees
..............................................................................................................................................11
b. Flexible Working arrangements and their benefits .........................................................12
c. Evaluation of Motivation theories for workforce.............................................................12
TASK4...........................................................................................................................................14
a. Employee engagement and its link with employee relation in Microsoft........................14
b. Evaluation of key approaches to engage workers and the manner it improves
communication at the workplace..........................................................................................14
c. Important aspects of UK employment legislations...........................................................15
CONCLUSION..............................................................................................................................16
REFERENCE.................................................................................................................................17

INTRODUCTION
Human resource management is the act of recruitment, selection, training, compensation,
performance appraisal, etc. to the people working in the organisation (Moutinho and Vargas-
Sanchez, 2018). The HR department of the organisation plays a vital role in enhancing the
development of the employee performance by identifying and satisfying their needs and
demands. In this report, organisation which is to be considered is Chocolate Presence, that
operates business at small level. This company is expanding its business operations in North
Yorkshire that renders the customised and tailor made chocolates as per the requirements of the
customers. This report will explain the purpose and function of HRM and the different HRM
practices which can be applied in the work related context. Along with this, to engage workers
and improve communication at workplace, a number of approaches are highlighted. Furthermore,
some important aspects of employment legislations of UK are also elaborated.
TASK1
a. Purpose of HR functions and its importance to the organisation.
Human resource management considered as an important function of an organisation,
which handles all the aspect related to workforce planning, employee engagement, development
of skills and knowledge of workers and more (Omotayo, 2015). This function is related with
proper recruitment, training and management of manpower in an organisation. It is the
responsibility of HRM department to provide timely and relevant guidelines for better
performance of workforce. It also includes providing a motivated and safe environment to
employees to improve their work performance. For better efficiency of workforce every
organisation has to perform HR function, irrespective of its size or sector. Even medium or
small size organisation like Chocolate presence (a niche company focusing on a particular
product), are needed to perform HR function to improve the quality of their workforce which
will ultimately results in better quality product and increases sales quantum and profitability of
organisation. HRM perform a large number of functions which can be categorised as operative
(related with operation like recruitment and selection, training, etc.), managerial (like planning,
organising, etc.) and advisory (advice to top management or departmental head).

Main functions and purpose of HRM :
Planning
This function includes anticipating or determining the hiring need of organisation and
proper description or planning about the sources of recruitment to meet the current and future
requirement of hiring new employees for organisation (Paillé and. et. al., 2014). The main
purpose of planning function for Chocolate presence is to provide quality and skilled employees
which are considered as most valuable asset for an organisation. Proper planning avoids shortage
and surplus of workforce i.e. providing a balance between demand and supply of employees and
helps in achieving timely goals. The present company is going to make use of proper planning as
by providing timely incentives and number of benefits to workers, for motivating them to do best
output for enhancement of customer experience. Hence, such planning reduce the risk of
uncertainty and employee have improved their efficiency.
Recruitment and selection
It is one of the most important function on which the quality of employee or workforce
depends. This include attracting, screening and selecting most suitable and qualified individual
for a particular job. Main purpose of recruitment and selection process in Chocolate presence is
to attract the qualified applicants and to reduce cost of employing an incompetent or unquantified
employee (Omotayo, 2015). Management of present company can make changes regarding with
the hiring process like giving equal employment to candidates, by ensuring that any type of bias
could not occur. This would provide opportunities to eligible candidates to work in this company
and give more contribution in enhancement of business growth.
Reward
This function includes rewarding an employee for their efficient work. Reward not only
includes salary but it also includes other incentives in form of growth opportunities, status,
recomposition and a well satisfying work conditions or atmosphere. In Chocolate presence, the
main purpose of reward function is to motivate their employees to work with more efficiency for
timely achievement of goals.
Performance management
This function include timely performance analysis or review, conducted by manager or
head to review the performance or effectiveness of an employee (Ployhart and. et. al., 2014).

Main purpose of conducting performance analysis in Chocolate presence is ensuring that
employees should remain productive and should timely increase or enhance their skill.
Training and development
T&D is a process for increasing, enhancing or modifying skills or attitude of an employee
through proper learning or training experience. It aims mainly to overall professional
development of an employee for better future growth of organisation. Main purpose of this
function for Chocolate presence is it helps in developing new abilities and make them more
efficient and productivity. Proper training also ensures the quality of product.
The main problems faced by today’s organisation is related with high employee turnover
which has caused shortage of employees, and reducing quality of product. (Omotayo, 2015).
Therefore, Chocolate presence should focus more on its recruitment and selection process to
employ more efficient and qualified persons to reduce its employ turnover and also adopt a
proper training process to increase the productivity and skills of employees which results in
delivering quality product, thus increase the sales and profitability and also ensures future growth
and development. In today's business world, organisation have become more dynamic in the
business process and changes are done as per the requirement in market. So HR of Chocolate
Present must provide proper training and development programme to employees in order to
increase skills which will be helpful in making quality offering (Importance of Training &
Development in Organizations, 2019). By proper training and development programmes may
adherence to quality standard. Whereas organisation can make use of appraisal techniques which
help in increasing the efficiency of the organisation.
b. Strength and weakness of current selection methods.
Chocolate Presence that operates business in North Yorkshire, at small level needs to hire
efficient workers for improving the quality of products. This would help in increasing the further
growth by producing quality chocolates and meeting expectation of customers. Therefore,
different methods by which HR managers of present company can hire most eligible workers are
given as below –
 Assessment Test – Here, by creating assessment test of English comprehension and
Maths test, basic but most important skills of applicants can be measured. In this regard,
if applicants can score at least 50% then they can clear these exams and move to further

interview round after checking on references (Omotayo, 2015). This selection method has
its own disadvantages and advantages which can be seen below-
Strengths Weaknesses
It provides a guideline in measuring the
performance of various applicants and on that
basis suitable candidates are selected.
It can be unreliable in some cases as skills and
ability of candidates may not be judged
properly.
Assessment tests are cost effective as
compared to other means of selection.
Sometimes, these tests are unfair because
person conducting them may be bias towards
certain candidate, because it includes a
structured interview pattern (Moliterno, 2014).
Therefore, if any person knows the existing
employees of an organisation, then they can get
information of the particular pattern. This may
increase chance of their selection more than
others, so it creates biasedness in hiring
process. This may be a reason why applicants
of Chocolate Presence complaining about
unfairness of tests.
 Interviews – After clearing assessment tests, an interview is conducted for applicants in
order to select suitable candidate (Ployhart,2014). In this organisation, interview is just an
informal chat between interviewee and interviewer and it takes around 15 minutes. It has
both merits and demerits which can be seen below-
Strengths Weaknesses
This method helps in building relationship
between interviewer and candidate by creating
mutual understanding and cooperation
(Moliterno, 2014).
Interview method is costly as compared to
other modes of selection. It is expensive to hire
a person to interview others.
By interview, company can select suitable
candidate among various applicants with the
It takes a lot of efforts and time for conducting
interview. Preparation of interview and its

help of proper communication. interpretation is time consuming.
c. Evaluation of two potential improvements for chocolate presence.
In this organisation, it can be seen that customers are not satisfied with the quality of
chocolates. Customers have to wait for long time in line and they are complaining that standard
of some items is not as high as it used to be. For this, company should add analytical tests which
refers to a material testing in a broad term it used to describe the various techniques which are
used to identified characteristics and capabilities of individual. This test helps in measuring the
candidate’s ability in terms of logical and high order thinking skills to resolve a situation
(Moliterno, 2014). This would help Chocolate Presence in recruiting best employees who are
able to work as per business demand.
Chocolate Presence is adopting various recruiting method of hiring employees. HR is
using online portal and also provide notice board of job vacancies in order to attract more
candidates. This company can hire a proper recruitment team in order to eliminate unfairness in
selection process. It can also conduct other tests in addition to assessment tests like IQ, aptitude,
or personality tests. These processes will help the organisation in selecting more appropriate
candidates from selected individual. It will aid in removing injustice in selection procedure and
candidate who truly deserves will be hired.
TASK2
a. Person specification for the role.
Job description is the type of document which will be used by Chocolate presence in
order to provide scope, responsibilities, task and different working conditions which relates to
the job listing process within the organisation (Mao and. et. al., 2016). This will help in
providing the skills, qualifications, roles and responsibilities, etc. for the company that will be
needed in the candidate for the vacant job position. Therefore, the following is the job
description for the Chocolate presence:
Job description
Job title Receptionist
Department/Section HR and front desk

Reporting to Manager and HR
Main purposes of job  Main job is to greet people who visit the organisation.
 Facilitate them with the great gesture and dignity.
 To make calls at office hours and solve the quires of
employees and staff.
Key tasks  Have proper record of clients as well schedule the
meeting as per the given time.
 The other roles are to manage the couriers and as well as
keep the reception areas clean and hygienic.
 Sorting of letter and bills and also provide customers
support service.
Responsible for
equipment/materials
 The major is responsibility is to look after the light and
stationery which are used in office.
 Maintain the rules and regulation within the
organisation.
Person specification
The person specification is another important document which will depict the certain
skills that are required to have in the candidate so that task can be accomplish effectively and
efficiently (Gatewood, Feild and Barrick, 2015). This will provide a proper guidelines regarding
the educational requirements, trainings, etc. of the candidate in order to hire them for Chocolate
presence. The following is the person specification document:
Basis Essential Desirable
Qualifications Good standard of general NVQ in customer service.

education.
GCSE Mathematics.
GCSE English.
This is known as national
vocational qualification which
is related to the competence
base qualification. It also refer
the skills and knowledge need
to do job effectively.
Experience Practical experience of
working with others.
Experience of using own
initiative.
Good customer service.
Experience of working with
general practice reception
environment.
Practical experience of
computerised recording
system.
Skills Communication skills which
includes both written and oral.
Effective IT skills.
Time management and
capability to work within the
set deadlines.
Problem solving skills.
Willingness to learn and use
initiative to develop efficient
working systems within the
office team.
Individual must take
responsibility to perform
activities in a well-defined
manner.
b. Advantages and disadvantages of current methods of advertising.
For hiring a candidate, it is very crucial for the Chocolate presence to make use of
different methods of advertising so that the interested candidate will be aware of the vacant job
position in the organisation (Ding and. et. al., 2015). There are certain existing methods which
will be used by the organisation internally and externally as well. The following are the methods
discussed below which will help in knowing the present methods for advertising the jobs in the
company.
Internal method
Advertising the vacant job position to the employees

When the existing workforce has been made aware about the vacant job position
within the company then they will be able to work harder in order to prove their skills and
capabilities which will lead them to higher level. The chocolate presence will make the
existing employees aware by using email wherein the mail will circulate within the staff.
The official website of the company will be updated regarding the new job opening or
career section on the intranet. Furthermore, the notice can be placed inside the
organisation regarding the job such that, it will eye catching and staff will be easily known.
HR managers of this company can use social media job promotion, web sourcing and
referrals from the employees or from the management.
Advantages Disadvantages
With this method, the cost of hiring will be
reduced and also it will minimise the time of
conducting different process of recruitment and
selection because the Chocolate presence will
be already aware of the skills and capabilities
of the employees who will going to apply for
jobs. This process also helps in to grab the best
talent from the candidate's. As this kind of
techniques help in attracting more individual
with experience and skilled employees.
When the job advertisement is placed inside the
organisation for hiring the person, then this will
create restriction for the Chocolate presence in
order to bring fresh and innovative talent. With
this, the company will lack the development
and growth in the market.
External method
Advertisements on social media
The concept of social media is increasing at greater rate. It is treated as one of the most
important aspect for advertisements in the company (Crawford, 2014). This is because it helps in
tapping the large number of candidates and makes them aware about the job. It is possible due to
the presence of greater number of candidates using social networks everyday. For instance, the
Chocolate presence has created a physical notice board outside the building to attract more and
more and more candidates. This is treated as one of the most powerful and effective candidate
sourcing channel.

Advantages Disadvantages
The company will be able to tap limited
number of candidates within the minimum
time and less cost. It will help in bringing new
and innovative person for the company who
will brought different and unique ideas.
The major drawback of notice broad is that it is
not able to attract more and more candidates.
There is limited choice for the company to hire
the employees. The chocolate presence will
require certain additional resources in order to
manage and handle the presence. This further
needs immediate and everyday requirements.
c. Recommendation for job vacancy advertisements.
In order to improve job vacancy advertisement, to attract most eligible candidates, it has
been recommended to Chocolate Presence that the best way is to adopt the process of
digitalisation. This has been made possible with the growing technologies and growth of
digitalisation, where placing job advertisements on different websites like jobtome.com, CV
Library.com, jobs.com and social media, will help in attracting candidates who are seeking jobs
for respective positions. The candidates gets the knowledge regarding the vacant job position by
getting registered themselves on such websites and they receive mail and direct messages
regarding the vacant job positions (Cooke, Saini and Wang, 2014). Therefore, internet plays a
vital role but at the same time it has some major drawbacks which are discussed below:
Strength Weaknesses
 The Chocolate Presence will be able to
reach the wider section of society
within a limited time.
 This is one of the most cost effective
way through which the candidates can
be made aware about the vacancy in the
company.
 Since by using internet, the company
will be able to tap large number of
candidates everyday, so they must
concentrate on avoiding unqualified
person who does not fir best for the job.
 It needs stable and proper internet
connection and loss of this can leads to
creating hurdles in accessing files
online.

 The employer brand is very much
important in generating interest in job
opening and which help organisation to
hire employees faster.
CONCLUSION
From the above two task it has been summarised that human resource management is
very crucial function of business organisation. It has different roles and functions which are
required to be taken into consideration like recruitment, selection, training, etc. Furthermore,
there are different approaches of recruitment and selection like internal, external, interview, test
that helps the organisation in hiring and selecting a suitable candidate. For this, the job
description and person specification has been developed which has been made and posted on the
external sources in order to hire the suitable candidate.
TASK3
INTRODUCTION
Human resource management deals with effective management and maximisation of
performance of workforce of an organisation. It includes hiring well qualified individuals,
providing training and motivating them to work with maximum efficiency to increase the overall
growth and productivity of organisation. Microsoft is an American multinational technology
company headquartered in Redmond, Washington. It deals with manufacturing, licensing, and
selling of computer software, personal computers, consumer electronics and other related
services. This report is based on training schemes and internships of Microsoft and evaluate their
benefits for both organisation and employee (Sheehan and. et. al., 2014). It includes a description
about flexible working arrangements for staff and also focus on how Microsoft motivates its
worker.
a. Benefits of graduates training schemes and internship to both organisation and employees
Microsoft is an American based multinational technology company that deals with
developing, manufacturing, supporting and selling computer software. It offers various training
schemes and internship programmes in order to develop efficiency and performance of
employees (Omotayo, 2015). Microsoft offer graduated training schemes and internship

programmes for its employees to develop their skills and make them able to face future
challenges more easily. They also offer various arrangements for staff for comfortable stay.
They serves various benefits to both employees and organisation which are given below.
Benefits of training schemes and internship to employees-
 Proper training scheme provided by Microsoft creates job satisfaction among employees
and increase their morale. This will result in increasing efficiency and performance of
their workforce. Employees of Microsoft are always motivated to achieve their goals
because they are provided appropriate training (Stone, 2015).
 The internship programmes of Microsoft enhance in improving skills and knowledge of
employees. These schemes give employees a platform to learn new set of skills like
communication skills, IT skills and so on. They got a proper learning environment which
opens various opportunities for them which is beneficial for their further career growth. Microsoft offers a range of flexible working arrangements for staff to reduce the stress
and conflict during the training sessions.
Benefits of training and internship programmes to organisation/ employer-
 Microsoft provide proper training to its employees which motivates them to do work in
an efficient manner. This will result in increase in efficiency of employees and they will
perform more effectively. When performance scale of workers go upwards this will
surely result in overall growth of an organisation.
 Providing proper training to employees, need of supervision will be decreased because
employees are already well trained and ready to perform tasks.
 By providing suitable training programs to the employees, the employer of Microsoft will
get the benefit of highly skilled and productive employees. They will be able to discover
the new and talented candidate who can lead the company to the greater heights and
success.
 Apart from this, when employee will be well trained then employer will be able to
minimise the labour turnover and absenteeism rate within the business organisation.
Therefore, the employees will be able to minimise the cost of recruitment and selection
for the company.
 Furthermore, the employer will be able to concentrate on developing certain mitigation
strategies for the risk which are associated with the businesses. Also, when the Microsoft

is organising training and internship programs then this helps in developing the brand
image of the organisation. With this, employer will be able to develop certain strategies
that will generate more innovative and suitable products.
b. Job desires and their benefits
These are the desires in which employees are provided great scheduling of freedom on
how they fulfil obligation of their positions. It includes flexible working hours, good working
environment and other perks. Microsoft provide various benefits to its workers which includes- Flexible working schedule- Microsoft provide flexible working hours to its employees
which helps these employees to motivated towards work. This will aid this organisation
in increasing productivity through efficient employees. This also help to facilitate staff
for flexible working hours which leads to efficiency. Employee engagement- This enterprise provides tasks mostly in groups so that each
worker can get support of other in completion of same. It would reduce stress level of
workers as well as reduce conflicts between them. Engaging employees in team also in
making proper flexible arrangement, where rest of the staff who is not engaging in same,
can fulfil their obligations. Expanded Leaves- Microsoft provides various options regarding leaves either as paid or
unpaid, to its employees and staff. It includes extended periods of time for family
problems, health issues, holidays and more, that is away from work without losing of any
employee rights. This build up employee's trust upon company and their loyalty towards
organisation (Omotayo, 2015). Partial Retirement: Hereby, older employees of Microsoft gain to continue work as a
part-time or in chosen working hours, with no established period or end date
(Ployhart,2014).
c. Evaluation of Motivation theories for workforce
Employee motivation plays a vital role in deciding the overall growth and profitability of
an organisation. Workforce is the biggest and only living resource for any organisation on which
the success of all other assets depends. Motivated employees helps in increasing productivity and
allow to achieve higher levels of output. Proper motivation and guidance from manager increases
employee commitment and satisfaction, thus they will put their best efforts for task assigned to
them. Proper communication and positive workplace environment improves efficiency of

employees and lead to increase in productivity and profitability of an organisation and brings it
to the path of success and future growth. To earn better and more positive result Microsoft
always focuses on providing motivation and job satisfaction to its employees to increase their
efficiency and to provide a better balance between their work and personal life. Microsoft
always try to fulfil all valid needs of its employees to provide them maximum level of
satisfaction. This can be more easily understood through Herzberg's two factor theory which
states how different factors at workplace cause motivation in employees.
Motivators
These are those factors which directly yields positive satisfaction and are inherent to
work. Motivators try to understand the psychological needs of employees mainly related with
recognition, sense of achievement, growth and promotional opportunities, responsibilities, etc.
Microsoft understands the intrinsic needs of their employees and always aim at providing best
satisfier to them (Wehrmeyer, 2017). Microsoft is providing direction and vision to passion of
their employees by allowing them to take risks and also allow to implement the new innovative
ideas which will help in development of organisation.
They are essential factors for every organisation providing motivation to employees in a
indirect way. It includes pay or salary, company policies, extra benefits, physical working
conditions, interpersonal relations, job security, etc. Microsoft is providing flexible working
hours to staff so that they can perform their activity in a well-defined manner. Microsoft is also
providing paid parental or family leaves to their employees which helps in increasing their
loyalty and commitment towards the company which will help the company in easy and timely
achievement of goals (Wright, Coff and Moliterno, 2014). Along with this, it also provides job-
sharing, partial retirement and more, to provide flexibility in working, so that long term retention
of workers can be gained.
TASK4
a. Employee engagement and its link with employee relation in Microsoft.
Employee engagement refers to the commitment of workers to work at their level best, in
order to accomplish business goals in defined period of time (Definitions of Employee
Engagement, 2019). The term employee engagement is concerned with depicting the manner that
how much happy and satisfied the employee of the company is. This has been summarised by the

manner in which they work with the Microsoft. When the staff and workforce of the company is
fully engaged and works for the betterment of the organisation then this proves to be the most
productive, customer focused and loyalty of the employees. Employee engagement is very
important for the Microsoft because it will help in driving the performances of the company.
They overlook the organisations, its purposes and analyses where they perfectly fits in.
The concept of employee engagement is very crucial for effective employee relation in
Microsoft. This is because the company is working at global level where it becomes important
that the employees to be totally involved and engaged with the organisation and its business
goals (Chelladurai and Kerwin, 2018). Employee relations hereby, defined as the process of
developing positive relations among workers and encourage them to work in collaboration. This
would help in maintaining positive and healthy working environment at workplace as well. If
there are good and effective employee relation between the employer and employees, then the
engagement and participation will become easy and effective. Good employee relation will make
the employee highly professional and goal oriented where the company will understand the
needs and requirements of the employees and employee will understand the companies
objectives and goals.
b. Evaluation of key approaches to engage workers and the manner it improves communication
at the workplace.
In the employee engagement summit 2018, which was organised by Microsoft, there
were different speakers from several organisation who presented their viewpoints in order to
improve the communication at workplace (Brewster and. et. al., 2016). Furthermore, some of the
approaches were developed and they are discussed below:
Yammer: The approach of Yammer was developed by Microsoft which is in real sense is
a social networking service. This service is generally used by the private organisations and the
individuals can access this by login id and passwords. It is generally an application which helps
the different employees of the Microsoft to communicate with each other effectively and
efficiently. In this, the enhancement of communication is to create the transparency, developing
stronger communities by sharing best practices. Therefore, Yammer is a very effective tool
which supports in improving the engagement of employees within the organisation (Bohlouli and
et. al., 2017). Though it has been used by various companies but it has one major drawback that
it leads to various internal fights. By adding a Yammer tab to a Microsoft Teams channel, users

can see a group, follow a topic feed, or share talk in Yammer without having to leave Teams.
They can also discuss a Yammer conversation in Teams before posting a answer to the wider
Yammer group
Share point: The share point is a tool developed by the Microsoft which enhances the
web based collaborative plat form that integrates with Microsoft offices. It is mobile enable
application and software which enhances the employee engagement with rich news, beautiful
sites and fluctuating pages that integrate content and conversation with the help of office 365.
this motivates and encourages people to get connected at the workplace with this modern tool
that enables mobile intranet. This tool is very helpful in enhancing the communication and
driving efficiency within the organisation by sharing common resources and different
applications on portals.
c. Important aspects of UK employment legislations.
The employment legislation acts are those which provides and protects the rights and
interest of the employees. By adopting such laws, Microsoft will assure good working
environment to the employees which will have direct impact on decision making regarding,
recruitment, training, reward. The following are some of the legislations discussed below:
 The Equality Act 2010: As per this act, the organisation is required to give equal right
and interest to the male and female candidates (Bamberger, Biron and Meshoulam,
2014). Under this act, each and every work who are performing similar task in same
organisation are legally entitled to get same pay irrespective of their gender. This will
have direct impact on the business operation wherein the human resource department of
the company will give equal pay and rewards to the employees irrespective of their
gender for performing equal task. The Act gives a right to equal pay between women and
men for equal work. This covers individuals in the same employment, and includes
equality in pay and all other contractual terms. This include basic pay, overtime rates,
hours of works, sick leaves and performance related benefits. Along with this, it is
essential for every company to ensure that no discrimination could take place with
employees, otherwise they will legally penalise for same.
It is important for Microsoft manages to follow this law and it ensures that they pay
equally to their workforce without any discrimination of gender. This means that every male or
female worker will get same amount of pay when they will work at same level. It will help the

employees to stay motivated and they will feel motivated to work because their rights are
protected. Apart from this, they will get recognition on the basis of their skills and capabilities
rather than gender.
 Working time Regulation Act 1998: As per this act, the working hours in UK are
operated and governed by taking into consideration the act. This creates a limitation on
the average working week with 48 hours and average of 8 hours a day. Not even a single
employee can be asked to work over and above this duration of hours (Armstrong and
Taylor, 2014). Here HR must involve and ensure that each employees work according
the work regulation. And also HR have the responsibility to provide all the monetary
benefits of overtime.
Therefore, Microsoft will take into account this law and provide people or employees
with flexible working hours. The employee will remain motivated because with this, they will
get time to make balance between work and life. It will provide them with an opportunity to
spend time with their families and also minimises the pressure, stress and burden of work.
 Health and Safety Act 1974: As per this act, it is essential for organisations to provide
proper training to their employees about how to protect and prevent themselves from
workplace accidents. This would help in reducing chance of major injuries of workers
who are associated with such company, where any carelessness could impact on their
health. Along with this, equipment such as fire extinguisher, emergency doors and more,
must be installed at premises.
Therefore, Microsoft need to ensure that this law has been applied at workplace, so that it
can provide proper safety to its workers.
CONCLUSION
From the above two task it has been summarised that Microsoft offers different types of
internship and training programs in order to develop and improve the performances of the
employees. It offers higher level of flexibility in the business operations and arrangements of
staff. The company is greatly involved in providing proper set of motivation where the
employees are motivated on regular basis in order to improve the performance and making the
full use of their potential. The important of employment engagement with employee relation has
been taken into consideration in order to achieve the business goals and objectives.

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