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Application Form for Joining Airways Cabin Crew Crew

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Added on  2020-10-05

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Human Resource Management for Service Industries Contents INTRODUCTION 3 TASK 13 1.1 Role and purpose of HRM in British Airways 3 TASK 26 2.1 Employee relation's present state in aviation business 6 2.2 Effect of employment legislation in human resource management9 TASK 310 3.1 Job description and personal specification 10 Step 4 After completing the interest form, applicant has to submit online application form. Anyone can apply for becoming a part of Airways Cabin Crew by joining one of the three fleets: 11 3.2 Difference between recruitment

Application Form for Joining Airways Cabin Crew Crew

   Added on 2020-10-05

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ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Role and purpose of HRM in British Airways.......................................................................3TASK 2............................................................................................................................................62.1 Employee relation's present state in aviation business..........................................................62.2 Effect of employment legislation in human resource management.......................................9TASK 3..........................................................................................................................................103.1 Job description and personal specification .........................................................................10Step 4 After completing the interest form, applicant has to submit online application form.Anyone can apply for becoming a part of Airways Cabin Crew by joining one of the three fleets:........................................................................................................................................................113.2 Difference between recruitment process of British Airways and Transport for London....14TASK 4..........................................................................................................................................154.1 Assessing contribution of training and developing in operation of British Airways...........15CONCLUSION .............................................................................................................................17REFERENCES..............................................................................................................................19.......................................................................................................................................................192
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INTRODUCTIONBusiness enterprises use various resource at the time of proceeding towards their missionand vision. Employees are considered as key asset for an organisation because workers do all themajor tasks which is required for attaining set objectives like make plans and execute them(Welch and et. al., 2011). Human resource management is a process of dealing with ''humanrelations'', it starts with selecting employees and include all the activities that are related withpersonnel’s like training and development, motivation etc. Airlines industry is an emerging partof service sector. British Airways is a leading company in aviation business and this assignmentis based on British Airways. Purpose and role of HRM will become part of file along with thehuman resource planning which will be based on analysation of supply and demand. Presentstate of employee relation and the impact of employment laws on HR management will beincluded in this project. Discussion on job description and person specification is a part of task 3,comparison between selection process of two different job profile in service industries willbecome an important part of the assignment. Training contribute to in effective operations, thistopic will be discussed at the end of this report. TASK 11.1 Role and purpose of HRM in British AirwaysThe concept of human resource management concentrate on keeping healthy relationshipwith employees. It is gaining popularity because of every business organisation understand thatthey cannot achieve their targets until company get workers support. British Airways signed anagreement which allow them to start flights between Heathow and Maderia. These operationscan achieve success if the HR division understand their responsibilities.Role of HRM in British Airways is mentioned below:Planning and forecasting – At the time of commencing new operations, an organisationhave to recruit or transfer people in order to manage workforce in a better way. HR team ofBritish Airways has to plan total number of candidates which they have to select in upcoming3
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time (Unger and et. al., 2011). They have to play an important role in planning and predictingrequirement of human resource in forthcoming time. The issues of excess and shortage ofemployees can be avoided in company if HR wing make right prediction and effective plans. Recruitment process – If an enterprise has to hire an employee, they have to follow alengthy process which start from finding eligible candidates and end when applicantselected/rejected for a post. At British Airways, this procedure involves seniors of respectivedepartments because they check technical knowledge of interviewee. But, beside this, all thework is responsibility of HR team. Their role is crucial in coordinating interviews, screening ofcandidates and background checks. Employment contract – Human resource management make and explain employmentcontracts to all the selected applicants (Storey, 2014). This document contains various terms andconditions like salary of workers, leave policies etc. HR department of British Airways isresponsible for getting signature of workers on these contracts and they are accountable for anyflaw which is present in it. Monitoring of employees – The tasks of evaluating performance of workers is done bytheir seniors as well as HR department. As mentioned earlier, human resource management isrelated with strengthening relationship with employees. This work cannot be done with keepingan eye of performance of personnel’s. Training and development – In monitoring, HR team of British Airways identify trainingand development needs of workers. Their role is not limited to finding and analysing flaws inemployees, they also arrange complete training and development program for personnel’s. Budget monitoring – Human resource division has to manage the money which ismanagement allotted to them. It is the role of HR manager to assure that budget cover all themajor and significant expenses. Purpose of HRM in British AirwaysThere are two approaches of HRM, hard and soft. Purpose of human resourcemanagement differ according to the model which is present in the organisation. Hard approach – Business enterprise is consists with resources and employees but itshould not differ from each others(Sparrow, Brewster and Chung, 2016). They should be treatedlike all the available assets like money, machine etc. This approach basically concentrates on4
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