Human Resource Management Practices - Airline Industry
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Added on 2020-12-09
Human Resource Management Practices - Airline Industry
Added on 2020-12-09
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Role and purpose of human resource management...............................................................11.2 human resource plan..............................................................................................................3TASK 2............................................................................................................................................52.1 Current state of employment relation...................................................................................52.2 how employment law affects the management of human resources .....................................7TASK 3............................................................................................................................................83.1 Job description & person specification..................................................................................83.2 Comparison of selection process of different service industry............................................10TASK 4..........................................................................................................................................124.1 Training & development in service industry.......................................................................12CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
INTRODUCTIONHuman resource management refers to a function of business which deals with process ofrecruitment and selection, training & development and performance appraisal. Candidates arehired on the basis of their skills and intelligence. HR department is responsible for organisation'sgrowth and development. Policies and laws are formulated by HR team to have good employeerelation in workplace. HRM has a responsibility to motivate employees for winning competition.A specified format is prepared by HRM team which contains all roles and responsibility criteriato hire a right candidate. Present study will emphasis on British Airways. It is second largest airline in terms offlag size and number of passengers to be carried. It was founded in 1974. It is headquartered inWaterside, UK. Its slogan is “to fly, to serve”. It is categorized under international airlines group.This report will discuss the role and purpose of human resource management. It frames thecurrent state of employee relationship British Airways. It also discusses a job description andperson specification for a job role. Two industries are compared on the basis of HRM function ofselection process. It also outlines the contribution of training and development activities to haveeffective operation.TASK 11.1 Role and purpose of human resource managementHuman resource management is analyzed to be a strategic approach in organisationwhere management team of HR deals with the process of recruiting, selecting, training,developing, reward managing, appraising performance, formulating policies, maintainingemployee relation and motivating. HRM team helps organization indirectly to win competitionby the process of selecting right candidate who works for the welfare of organisation (Noe andet.al., 2017). HRM includes following concepts:Forecasting and planningForecasting refers to a process of predicting the situations for the future. HR predicts thesupply and demand in organisation. They deal with requirement of number of employees to haveeffective work performance which increases profitability. Strategic goals are set by themanagement team of British Airways. HR discuss with management team and make a plan forrecruitment ad selection process to choose right number of candidates who will fulfill therequirement of British Airways. 1
Recruitment processIt is a main function of HRM management. It deals with recruitment and selectionprocess in organisation. Roles and responsibilities are discussed and a proper specified format isprepared by HR manager. Then, a process starts of selecting right candidate from the list ofcandidates. A selection process is adopted by British Airways to have a skilled candidate andleads airways to a big level.Contracts of employmentThis concept in HRM deals with employment contracts within organisation. Certainpolicies are made by HR team to win competition. For example, to keep data safe and private inBritish Airways, a contract is signed by its employees at time of joining in which they are notauthorized to share industry airline data to any other people. If they found guilty anywhere,British airways has a right to take actions against them. Such contracts of employment arecategorized under HRM (Cascio, 2015).Training and DevelopmentThis concept is to improve the work performance of employees. Employees who joinedcompany are not perfect in their field that they can do any work and achieve the objective.Proper training is required to improve their skill area and their understanding level. Regulartraining are provided by HRM team as per feedback from other units. This training proceduredevelop the work performance of employee and make them efficient in their work. Thisincreases productivity and profitability of British Airways.Employee relationshipTo achieve business objectives, employees plan to work in a team. Conflicts can occurredbetween them to make a decision. But if employee relation is good then fewer conflicts willoccur. British airways HRM team organizes events and activities at end of every month to haveeffective relationship between employees and they get a chance to have interaction with all teammembers (Bratton and Gold, 2017). It also relieves stress and produces an effective workplaceenvironment. Relation between managers and employees and also between employees, both areimportant has their individual importance.RoleHR managers in organisation has responsibility to make and suggest strategies to havecommitment of employees and building trust towards organisation. This is starts form the initial2
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