Human Resource Management of Harrods Store Assignment

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
Activity 1.........................................................................................................................................3
1 functions and purpose of HRM................................................................................................3
2 Strength and weakness of selection and recruitment...............................................................5
Activity 2 ........................................................................................................................................7
3 Importance of different HRM practices...................................................................................7
4 Effectiveness of the HRM practices ........................................................................................8
Activity 3.......................................................................................................................................10
5 Importance of employee relation ..........................................................................................10
6 Key element of Employee Legislation and its impact on HRM decision-making.................12
7 Illustrating application of HRM Practices..............................................................................13
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19

INTRODUCTION
Human Resource Management is the separate department which is created in every
organization formulated with the sole purpose of managing the personnel employed in company.
The HR department assist the management of the company by regulating the employees hired
and their work performance (Sparrow, Brewster and Chung, 2016). This helps them n awarding
and rewarding the employees as per their performance. This brings efficiency in the company
thus helping them in gaining an upper hand over their competitors. Harrods is a departmental
store which is situated on Brompton Road, Knightsbridge, London. The owner of Harrods is the
state of Qatar. The Harrods brand, at present includes Harrods Aviation, Harrods Buenos Aires,
Harrods estates and Air Harrods. The Harrods store has 330 departments becoming the largest
store in Europe. In this report, the different purposes and functions of HRM have been discussed
and the strengths and weaknesses of various recruitment and selection approaches have been
discussed. Further, the different HRM practices and their benefits have been discussed with
employers and employee's point of view. The importance of maintaining employee relations and
the various legislations covering them have been discussed. Lastly, this report provides a job
specification along with various examples of curriculum vitae that can be developed in Harrods
as well (Brewster, 2017).
Activity 1
1 functions and purpose of HRM
Purpose of HRM
Human resource management can be referred as the strategic approach that help the
harrods organisation to manage their employees or workforce in order to achieve the target of the
company. This approach is being done through hiring the right work force, recruiting and trained
them in order to make align them with the overall objective of the Harrods departmental store
(Pindek, Kessler and Spector, 2017). There are different purpose of human resource management
of Harrods store which are as follows:
 Internal and external recruitment for the company in order to hire the best workforce for
the Harrods.
 One of the main objective of the HRm is to

 Provide on boarding training and development program to their workforce so that they
can understand their role in the Harrods store to provide the best quality services to their
customers.
 Another one of the main function of the HRM of Harrods is to compliance the labour law
in the company, in order to protect the employee's rights in their organisation and treat
fairly with each employee.
 Create different policies for their employees to maintain the healthy relationship in the
Harrods store so that they can also make relation with their customers as well.
 They plan the career development plan for their employees to hike their career by giving
them different opportunities (Moutinho and Vargas-Sanchez, 2018).
Functions of HRM
There are different kinds of HRM function that they have to perform in the Harrods
department store, to increase the productivity with the help of their workforce (Tarique, Briscoe
and Schuler, 2015). These functions are categorized into three sections which are:
1. managerial functions
Basic management functions of the HRM of Harrods are:
Planning – In order to maintain the workforce in the Harrods HR manager prepare the plan to
hire the right work force in the organisation for this prepare the job description, identify the
source of recruitment and many more (Gatewood, Feild and Barrick, 2015).
Organizing — They organize and develop the different plans as according to the set objective
and target. Also develop the organization structure to drive the different operations of Harrods.
Directing — Another function is to direct their workforce in order to align their strategies as
according to the objective of the Harrods department store.
2. Operative Functions
Training and development — As Harrods is departmental store which have to perform number
of activities and operations like, manufacturing bran cloths, specialized gifts and inventory
management in their store etc, for this, Hr manager of Harrods conduct the training to their
workforce to enhance their skills to meet the job requirements (Brewster, Mayrhofer and
Farndale, 2018).