1HUMAN RESOURCE MANAGEMENT Executive Summary The report has thrown light on analysing the different kinds of issues which have affected the growth of the company in a negative manner. From the analysis, it can be identified that there are different subsidiaries of the company in Singapore, Vietnam and China which are facing variousdifficultiesinmaintainingefficiencyoftheproductsinanegativemanner. Furthermore, there can be inclusion of diversity management along with training and development programs that can be helpful in improving the morale of the employees as it will increase the productivity of the organization. Through the talent management theory and the diversity management aspects, it will be helpful for improving the productivity in a positive manner.
2HUMAN RESOURCE MANAGEMENT Table of Contents Introduction................................................................................................................................3 Answer to Question 1.................................................................................................................3 Analysis of the Issues in No Name Aircraft...........................................................................3 Analysis of Strategies Used by Human Resource Manager to Deal with Such Issues in Consideration of International Environment..........................................................................6 Answer to Question 3.................................................................................................................8 AnalysisofPlanandRecommendationsPresentedtoNoNameAircraftwith Implementation Plan to Eliminate Issues...............................................................................8 Conclusion..................................................................................................................................9 References................................................................................................................................11
3HUMAN RESOURCE MANAGEMENT Introduction As to create a comprehensiblemethod to the management, the most appreciated people are the employees who are working at organization and who makes different contributions to achieve the different goals as well as objectives in an accurate manner. The report throws light on analyzing the different kinds of issues which are faced by No Name Aircraft that affects the productivity of the company negatively. From the overall analysis of the case study, as an international human resource consultant, the techniques are required to be analyzed which should be followed by the human resource manager in dealing with such issues appropriately. Taking into consideration the international environment, the different issues are required to be identified which should not be repeated. Proper recommendations are required to be provided which will be helpful in eliminating the issues as it will impact the working environment in a positive manner. It is one of the most effective measures to be taken to help the staffs who are expatriate withmore training and development related programs as it will be helpful in providing them with proper and effective training to work in cross country subsidiaries of the organization which is located in Vietnam, Singapore and China. Answer to Question 1 Analysis of the Issues in No Name Aircraft From the case study, it can be identified that the No Name Aircraft is facing different kinds of issues in the present scenario which is affecting and creating direct implications on organizational profits of the entire aircraft organization and it can lead to take over of the company if the different issues are not being addressed in a positive and appropriate manner and if not addressed properly.No Name Aircraft needs to optimize the investment return of
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4HUMAN RESOURCE MANAGEMENT different shareholders along with gaining high prices on the different shares as it will help them in sustaining in the market. On the contrary, the same can be achieved and gained by the company if the human resource department has been effective without facing any issues. From the overall analysis of the culture of the company No Name Aircraft, it can be identified that there were huge communication gaps and there is no proper coordination between team members and it has created a negative impact on the workplace environment in the different subsidiaries wherein the company is present (Wrench, 2016). Moreover, the different employees have coached the objective that the achieving a certain level of objective is equal and similar to the attainment of the overall objective. The cultural aspect of the different employees working at subsidiaries and the headquarter, it can be identified that they are more oriented to the work which is performed by them in the resisted change direction and they do not try to adopt the different changes or innovative approaches both for job and workforce. In addition, the communication gap between the employees and the employers in the companies is affecting the process of the efficiency of the company from the subsidiaries and the headquarters of the company and it has impacted the overall effectiveness of the brand image of the company in a negative manner as well (Werth & Brownlow, 2018). Additionally, it has been hypothesized from the case study that No Name Aircraft was known for selling the different aircrafts which are of best quality, however in the present market, the quality has been changed in a drastic manner as there has been increase in the communication related barriers. Moreover, the reduction in the quality of the aircrafts have been mostly found in the different subsidiary branches of the company that includes China as well as Vietnam. Furthermore, the organization tried to deliver the products which are of high quality in the past and due to which the company has been able to attract and retain premium clients for their company and it increased the overall profitability of the company.However, in the
5HUMAN RESOURCE MANAGEMENT present scenario, the company is facing various complaints which are relating to the decreased quality of the products. These can be treated as the warnings for the company for improving the decreased quality of the products as it affects the motivation of the customers to purchase the products. In addition, the organization the organization is facing different warnings of not receiving the partial payments and it is becoming the liability for the organization as well. Additionally, it has been noticed and identified from the case study that there is lack of coordination between the employees belonging from the different teams which has been caused due to biases along with negative feelings towards one another as well. From the case study, it has been identified that the communication gap has been restricting the aircraft production that resulted in the different complaints from the customers which led to overall decline in the productivity of the company negatively. Moreover, the headquarter and the subsidiarieswere facing similar kind of issues regarding the such cultural issues. Besides, the diversity management related issues as all the employees were not treated equally as according to the case study, it has been identified that there was differentiation and biasness among the different employees working in the organization that led to employee resentment. On the contrary, it was being noticed that the top-level officials of the company were more resentment towards the junior employees along with subordinates as they had the misconception that if the latter will be receiving and gaining more knowledge than the superiors, it will be creating huge hindrance in their process of promotion. Therefore, due to the same, there was huge negativity in the relationship between the subordinates and higher- levelofficialsanditcreatedhugeimplicationsontheaircraftproductswhichwere manufactured by the company in subsidiaries such as Vietnam and China. In addition, it was being analysed that the subsidiary brand in China had the lack of proper recruitment of the different eligible candidates in the organization who had possessed better knowledge relating
6HUMAN RESOURCE MANAGEMENT to better skills and knowledge. The level of discrimination in process of recruitment restricted the improvement in workforce quality. In addition, there was lack of diversity management followed in the companies and due to the same, the different employees were found in discriminating one another in the company. From the perspective of the international performance, there were different issues which were found in relationship to appraisals. In the subsidiaries such as China, Vietnam and Singapore, it was being noticed that there was no proper performance appraisal done as it was not systematic. The different expatriates who are relocated to the different kinds of subsidiaries of the company, they felt that there was biasness in the process of performance appraisal which decreased the morale of employees and there were issues in the productivity. While it is related to the training and development of the employees working in the organization, there has been no adequate training provided to the employees who are expatriates along with new employees who have been recruited in the company. From the overall analysis, it can be found that the planning related to workforce as well as management of the company was not at all systematic and the different employees who have been working with the aircraft company No Name were not even aware of the different career related growth and opportunities which led to decline in the productivity of the company in the market. Answer to Question 2 Analysis of Strategies Used by Human Resource Manager to Deal with Such Issues in Consideration of International Environment The company No Name Aircraft needs to analyze the different advantages which can be gained by them in retaining the diversified workplace. As commented byMcCann, Sparks
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7HUMAN RESOURCE MANAGEMENT and Kohntopp, (2017), thediversified workplacewill be helpful in managing the different activitiesinanaccuratemanneraswellasmanagingtheneedsoftheemployees appropriately (Sherbin & Rashid, 2017). The diversity in workplace plays a vital role for employees as it helps in manifesting in building proper reputation for company and leading to increased profitability as well as opportunities for workers in an accurate manner. Therefore, the subsidiaries of the respective corporationrequire to prepare proper efforts in instructing different kinds of ideas in workforce which will make employees to start to respect, accept along with appreciate one another (Rice, 2015). There can be inclusion of regular meetings for the employees as it will be showcasing the issues and concerns effectively and their opinions will be taken care of which will provide them with proper respect and they will be maintaining proper atmosphere in the workplace. In addition, as commented byLynch (2017),there can be additional meetings, training and development related programs are required to be incorporated by the company as it will be enhancing the cooperation between the different employees and there will be enhancement in the work which is performed by them (Riccucci, 2018). Due to training and development of the individuals, it will be enhancing the individual performance and the performance of the organization will be improvised as well. Through thetraining program and the talent management theory,the management of the company can encourage the different employees to have effective and better communication as these are the different ways to overcome different misconceptions relating to the culture bias in relation to the work. The different employees needs to explain the significance of innovation as it will be helpful in bringing out the best outputs of the different individuals in the own work (Noe et al., 2017). In addition, the management of the company of No Name Aircraft should include recreational along with other leisure related activities in which the different employees should
8HUMAN RESOURCE MANAGEMENT be a part of. Such kind of activities will be helpful for the employees to bond with one another as it is helpful in increasing the overall productivity of the organization. The meeting and training sessions should be conducted with the different expatriate employees and the knowledge regarding the different cultures will be beneficial in receiving knowledge on the different cultures through which the employees can easily be adopted to understand and identifythedifferentopportunitiesasitwillbehelpfulforimprovingthescenario appropriately in the different subsidiaries of the company No Name Aircraft (Meyers & Vallas, 2017). While adopting the different cultures, the management needs to include the different practices and behaviors of various cultures as it will be enhancing the morale of employees and there will be less cultural gap between the employees as well. In addition, the management of the company No Name Aircraft should be inclusive of the empirical methods of training in the company wherein the different seminars along with training methods can be adopted as it will be helpful for improving the scenario in a positive manner. Answer to Question 3 AnalysisofPlanandRecommendationsPresentedtoNoNameAircraftwith Implementation Plan to Eliminate Issues From the overall analysis of the case study, it can be identified that No Name Aircraft requires designing the system related to performance appraisal which will be based on different scores of the different dimensions of the culture of the individuals. In addition, the different kinds of training programs will be designed by No Name Aircraft which would be assisting the various generations which are being employed in aircraft organization n to gain adequate amount of knowledge on the vision and mission in orientation of the company (Lambert, 2016).
9HUMAN RESOURCE MANAGEMENT There should be inclusion of the adequate programs related to training will be beneficial in analyzing the different cultures of the subsidiaries such as Vietnam, China along with Singapore. Through the performance appraisal feedback, it can be identified that the company No Name Aircraft can help in evaluating the performance through which the expatriate employees can gain knowledge in managing the cultural aspects and it will be helpful for increasing the diversity in the organization in an appropriate manner as well. The diversity is one of the major tools as it will be enhancing the different kinds of viewpoints of employees and makes them feel that they are required and wanted in the company as well (Kirton & Greene, 2015). Furthermore, there can be generation of the effective system related to feedback which will be helpful for the employees in understanding their position in the organization and it is increasing the overall productivity of the company in a positive manner globally (Al- Jenaibi, 2017). The effective communication is the other approach which can be adopted by the company which will be gaining sustainable as well as effective kind of interaction between t expatriates as well as employees as they will be employing which will be creating proper and effective communication between the employees as well as employers working in the organization (Barak, 2016). Conclusion Therefore, from the above analysis, it can be concluded that there are different kinds of issues in the organization No Name Aircraft as it was affecting the overall growth of the company in a negative manner. As there are different kinds of subsidiaries of the company in Singapore, Vietnam and China, there are different expatriate employees who faced different kinds of cultural problems in the company and it affected the growth of the company in a negative manner as well.
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10HUMAN RESOURCE MANAGEMENT Furthermore, there are different kinds of diversity issues in the company that affected the growth of the company negatively. There was communication gap between the different employees that led to gap in the communication between the employees and employer between the subsidiaries and the headquarter of the company which was the other reason that led tonegativeproductivityof the company.It wasbeingnoticedthatthe diversity management is the crucial aspect which should be incorporated by the company as it will be helpful in managing the cultural differences and there will be proper communication between the employees as well. As there is inclusion of the expatriate employees in the organization, it will be essential in formulating and integrating the better and excellent strategies as it will be helpful in improving the business opportunities and it can help in managing the differences in a positive manner. The performance management feedback will be essential in nature which will be incorporating the different kinds of strategies as it will be enhancing the strategies as it will be improving their focus on managing the performance. Through the proper analysis of the performance analysis and feedback, it will be beneficial in designing the proper cultural management which will be appropriate in realizing the different aspects of human resource management in a proper and effective manner. Lastly, the proper diversification along with performance feedback will be applied by the company as it will be enhancing the overall effectiveness of the company along with gaining competitive advantage in the market. In addition, the communication gap can be managed by the company which will be enhancing the overall appropriateness of the company and the employees will be valued for the different tasks which are performed by the individuals in the company in a positive manner. The cultural differences can be solved as it will be improving the morale of the employees and the company can gain more profitability in the market.
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13HUMAN RESOURCE MANAGEMENT Werth, S., & Brownlow, C. (Eds.). (2018).Work and identity: contemporary perspectives on workplace diversity. Springer. Wrench,J.(2016).Diversitymanagementanddiscrimination:Immigrantsandethnic minorities in the EU. Routledge.