Human Resource Management in Hospitality and Tourism

Human Resource
Management in Hospitality
and Tourism
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1: Job advertisement for the post of a bar manager for Brown restaurant is mentioned below:
................................................................................................................................................3
2: Design a maximum of 10 interview question.....................................................................4
3: Carry out these question on randomly selected class member...........................................6
4: Evidence the interview process..........................................................................................7
5: Conduct the evaluation of interview process including rationale of your questioning and
recommendation of improvement...........................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
Human resources functions are basically divided into categories that are managerial function
and operating functions in every organization. Managerial functions consist of planning directing
organizing and controlling. Operative functions consist of functional areas such as procurement
of employees, for the development, planning compensatory policies, eating the overall force and
creating job satisfaction and at last working for the safety and security of personal (Grobelna and
Marciszewska, 2016). These are some of the major functions of a human resource manager that
have to be compulsorily performed by them in the due course of smooth functioning of every
business organization. Present report is based on that is a restaurant and bar present in
Birmingham. The report consists of a job advertisement for a post of a bar manager list of
interview questions that are formed by the manager how will overall interview process that will
be conducted in order to evaluate a employee and assess their present level of skills and
capabilities whether they are suitable or not according to the job profile.
MAIN BODY
1: Job advertisement for the post of a bar manager for Brown restaurant is mentioned below:
Job Advertisement
Brown is a restaurant in the centre of Birmingham very famous restaurant. There are varieties of
services that are offered to customer such as lunch afternoon tea fresh and seasonal ingredients.
They have a stylish bar that is offering cocktails and different range of fine wines and
champagne.
We are inviting applications for the position of a bar manager certain activities and job roles as
mentioned below:
 Manage all the different functional departments of the bar such as all the waiters, front
office department and all other search functional departments.
 Ensure that all the customers are given timely services and no customer is dissatisfied.
There are certain skill requirements that are come that have to be compulsory present for the bar
manager that are given below:
 There must be efficient skills of time management and knowledge of effectively
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