Human Resource Management - John Lewis Assignment

Human Resource
Management

Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1............................................................................................................................................1
P2............................................................................................................................................2
TASK 2............................................................................................................................................4
P3............................................................................................................................................4
P4............................................................................................................................................5
TASK 3............................................................................................................................................5
P5............................................................................................................................................5
P6............................................................................................................................................6
TASK 4............................................................................................................................................7
P7............................................................................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
HRM defines as the process of recruiting and developing of employees in such a way that
it becomes precious to an organisation. In includes development and training, planning of
organization needs, resolving of the conflicts and maintaining communication with the
employees of every department. In order to study this report John Lewis Partnership is taken. It
is a multinational retail organisation that deals in clothing, home products, banking and financial
services (Storey, 2014). The following report will cover various functions and purpose of HRM,
different approaches that could be use by company for recruitment and selection along with its
strengths and weakness. Benefit of various practices of HRM along with significance of
employee’s relation is also discussed. At last report will cover application of various practices of
HRM in an enterprise.
TASK 1
P1
HRM refers to the coordination of people to attain set goals and objectives of company.
It is very essential for the manager of John Lewis to understand about the need of workforce in
order to gain the competitive benefit (Bratton and Gold, 2017). Employees are the major
constituent of an organisation and the HRM plays a great role in enhancing skills and motivating
workers. Some of the major function of HRM in context of John Lewis is discussed below:
 Recruitment and selection: It is defined as the selection of the most potential candidate
who fit best for a specific job. It is very important for the manager of John Lewis to select
the best individual as by this optimum resources can be used in an organisation.
Recruiting the best employee help the company to reduce the cost of mistake and would
also encourage the unmotivated employees to learn something new. The main purpose of
HR function is to enable smooth running of working of the company and also to get new
talents in the enterprise. If this HRM function will not performed in a proper manner,
organisation will not be able to hire talented employees due to which their productivity
can reduce. An organisation's prime objective is related to acquiring effective talent in
relation to drive the firm towards profitability. With this function, the firm could achieve
the same as effectiveness in this aspect, would lead to acquisition of appropriate and
competent employees.
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 Training and development: It is the important function of HRM as it helps in improving
the performance of employees. Training and development programme support manager
of John Lewis to enhance the skills of their employees which is helpful in increasing in
the output of the organisation. So it is the responsibility of manager of John Lewis to give
training on regular basis so to motivate their employees. Purpose of this function is to
improve the working of company by providing development programmes (Brewster,
Chung and Sparrow, 2016). In case if employees in John Lewis will not be given training,
they will feel uncomfortable while working in company due to which organisational work
will not be performed in a desired manner. Moreover, appropriate training would allow
the firm in enhancing the productivity, which would help them in engaging their
employees more, which is yet another crucial objective of the firm.
 Managing the employee’s relations: It is one of the major function of HRM as without
the employee’s organisation cannot exist. So it is very essential for the manager of John
Lewis to create and maintain good relations with employees so that they are able to know
each other both at the personal as well as professional level. By doing so organisation is
able to reduce the conflicts and disputes that usually arise in the working. Purpose of this
is to involve every worker in the decision making process so that the individual morale
get improved. Inappropriate relations in the employees of concerned company will results
in conflicts and issues. This will impact the revenues and working productivity of
company in a negative manner. Thus, healthier relations would help the firm in
enhancing the scope of better working environment, which contributes in its goodwill,
that is a prime goal of the firm.
 Orientation: It is one of the process which helps an employee to adjust at the workplace
with their new task and other team mates. Manger of John Lewis is responsible to provide
orientation program to their new staff which clear about the goals and objective of the
company. Here the purpose of HR function is to enable the workers to know about their
job role and the duties which are required to be followed by them during their working.
Without orientation, it will be difficult for employees to understand about the working of
company and this will reduce their motivation level of delivering their best performance.
Moreover, this allows the firm in motivating their employees, which would contribute in
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