The project report concludes that HRM is crucial for organisational success, covering functions like recruitment, staffing, training, and development. It highlights how HR departments work, strengths and weaknesses of recruitment approaches, and the importance of employee relations and legislation in HR practices.
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Human Resource Management
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1. Purpose and function of HRM that are applicable to workforce planning and resourcing...1 P2 Strengths and weaknesses of different approaches to recruitment and selections.................3 TASK 2............................................................................................................................................5 P3 The benefits of different HRM practices for both employer and employee..........................5 P4 Effectiveness of HRM practices for raising profit and productivity......................................6 TASK 3............................................................................................................................................7 P5 The importance of employee relations which influence HRM decision-making..................7 P6 Key elements of employment legislation and its impact upon HRM decision-making........7 TASK 4............................................................................................................................................8 P7 Illustrate the application of HRM practices in a work related context..................................8 CONCLUSION................................................................................................................................9 REFRENCES.................................................................................................................................10
INTRODUCTION Human Resource Management is defined as the formal systems for managing people in the company. It plays an important role within the organisation as HR manager is responsible for managing entire workforce and perform his duty into many areas such as staffing, employee benefits and compensation, work designing and many more in an effective manner. The major purpose of human resource management is to maximise profits and productivity through utilisation of manpower within firm (Altman, 2010). This report is based on Hewlett-Packard (HP)CompanywhichisanAmericanmultinationalinformationtechnologyfirmandis headquartered in California. This company deals in selling variety of products such as hardware and software components related with consumer service. Report will explain purpose and function of HRM and strengths and weaknesses of different approaches to recruitment and selections. Benefits of employer and employees will also be discussed. Analysis of importance of employee relations and legislation that impacts upon HRM decision-making will also be done here. The report will illustrate the application of HRM practices as well. TASK 1 P1. Purpose and function of HRM that are applicable to workforce planning and resourcing Human Resource Management is a set of procedures where people are recruited and selected as per their skills and abilities within an organisation. The HR department play crucial roleindevelopingparticularbusinessastheytakeresponsibilityofhiring,firingand development of individuals for the purpose of achieving set goals or targets in an appropriate manner. There are number of activities which are performed by HR manager in the Hewlett- Packard firm as they maintain relationship and focus on recruiting best candidates so that better organisation can be created. It is an essential to achieve growth and competitive advantages in the information technology sector. Purpose of HRM Human Resource management is very important sector in every firm which try to build an effective bridge between line management and employees of the company. There are several kinds of hierarchy system in different firm such as small companies have limited workforce so here is more chances to interact with each members (Sabato, 2010). On the other side, large companies have number of layers of management so it will be difficult to manage entire team in 1
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an effective ways. HR manager of Hewlett-Packard perform several functions or activities to create and maintain healthy environment as well as better working conditions. These are as follows; Cultural sensitivity:This is a major role of HR department to form a positive and good culture so that organisation can work in systematic way. They try to make everyone aware regarding company's culture for better performance.HR manager generally divides every task or work among several activities so that cultural differences can be manage or maintain. Law:HRM department have to understand the legal structure and legislation regarding labour relations and negotiation as well (Wilson, 2010). It will support in understanding about the terms or conditions and process that how an organisation can hire, select and terminate workers as per the legal rules, regulations and code of conduct. Manager of Hewlett-Packard required to undertake the retirement scheme, plan, barriers or conflict resolution so that healthy environment can be created. Employee management:There are number of purpose and functions that considered in HRM as they always try to generate profits and increase productivity in business firm. It can be seen in Hewlett-Packard company that HR manager focus on hiring talented people so that they can bring new innovative ideas and creativity in the Information Technology field. HRM is interlinked with various performance as financial, IT, operations and many more in an effective manner. Functions of HRM Human Resource Management consider various functions and perform all these in an appropriate manner for the purpose of attaining set goals or targets. Same in the Hewlett-Packard company as HR manager focus on creating best products of computer hardware and software so that they can survive in the competitive market (Battisti, 2011).These functions are as follows: 2
Orientation:In this it is defined that HR manager organise a Orientation program for betterinteractionsamongeachstaffmembersforadjustingthemwithworkingclimate. Employers provide instructions and guidelines to individual to attain particular goals or targets of Hewlett-Packard. Managing employee relations:HR manager perform his duty to manage or maintain relationship among people at the work place. Hewlett-Packard has positive working environment due to harmony systems in the firm. There can be seen an effective team work to achieve predetermined objectives. Recruitment and selections:This is an important function which is performed by HR department of Hewlett-Packard, as they take decisions regarding recruiting and hiring suitable candidates for creating better software and hardware components in the firm. Training and development program:It is also another major function that must be organised in an appropriate manner (Perry, 2011). HR manager always ensure about employees performance and analyse needs to conduct training or learning sessions for enhancing their skills or knowledge in the Hewlett-Packard. P2 Strengths and weaknesses of different approaches to recruitment and selections Recruitment and selection of particular candidate is very important and difficult task for every firm because in this, HR department make effective decisions and corrective actions 3 Illustration1: HRM functions 2017
regarding hiring talented persons for specific job. There are several approaches available that companies consider while making any decisions. Hewlett-Packard can approach with a reactive and proactive attitudes during recruitment. They respond very fast for new job applications as they make strategies for building a pool of qualified or skilled candidates before any new vacancies opening. Hewlett-Packard firm also consider an appropriate approaches for hiring experienced and skilled individuals who are able to bring new ideas as well as innovative thoughts for producing quality of products and hardware, software in the organisation. Here are some approaches of recruitment and selections such as; Job analysis:It is the procedures where data or information are gathered regarding existing job vacancies and formulate an activities for the purpose of recruitment and selections in aneffectivemanner(Blackburn,2013).Inthisrequiredspecificqualitiesandskillsfor performing entire activities so that expected outcomes can be received. Hewlett-Packard firm consider the job analysis in a proper manner. Job description:In this phase, a systematic process of hiring policies starts in which by using effective job descriptions. In this included whole detailed information regarding any particularjobsuchaspayscales,particulartasks,reportingrequirementsaswellas responsibilities of supervisors. It is an essential that support to every individual in finding suitable job with their interested areas and different positions so that they can satisfied with particular work. Person specifications:In this phase, HR department outlined some specific qualities, knowledge, skills and abilities of individuals for particular job vacancies. It consider that person must be able to achieve specific goals or objectives (Hart, 2013). It is relevant with job descriptions which identified suitable individuals to fulfil job requirements. Strategies of job posting:HR department focus on creating effective strategies for the procedure of recruitment and selections so that better workforce can be created. In this, organisation adopt best method for providing information about any job vacancies that are available in the Hewlett-Packard firm, to those candidates who are eligible and interested to do any job. Multi phase recruitment:In this consider a systematic process of recruitment and selections to hire best talented candidates with matching their profile and eligibility regarding job within an organisation. There are several process and steps which are following in interview 4
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round so that right candidate can be recruited at the right time. It included telephonic round, test, examinations and face to face interview while recruitment procedure. Strengths and weaknesses of recruitment and selections StrengthsWeaknesses Internalrecruitmentisonethebest methodforhiringindividualsfor particular job (Wainwright, 2013). It is cheaper or costs effective techniques whichtakesfewtimeforrecruiting persons. Externalrecruitmentisalsoanother importantsourcethatsupportin bringingnewideas,innovationand creativity because it hire people from outside of the firm. Thesearehelpfulinfindingbest candidatesregardingsuitablejobto achieveorganisationalgoalsor objectives. Its main aim is to hire talented and curiouspersonwhoarepassionate regardingworkcompletionand concentrate on achieving set targets. They perform important duty in finding flexible people so that they can adjust and able to do work in any shift. Internal recruitment process may be not suitable because it restrict to enter fresh talent within the firm. As innovative thinking and creativity will be narrow in this method. Recruit any candidate by using external sources can be more expensive as it willincreasecostswhilerecruiting person because it use advertisements for providing informations to desired candidates. It also takes huge time for finding and hiring best candidates for organisation. It can be said that external recruitment is lengthy process and consume more time as well as efforts. Sometimes,itcanbelesseffective process because recruiter might be able to find talented people for organisation. 5
TASK 2 P3 The benefits of different HRM practices for both employer and employee There are number of benefits of human resource management for both employers and employeesinthefirm(Bridge,2012).HRmanagerofHewlett-Packardcompanytake responsibility for managing entire workforce as they try to build positive relations among employees and management so that better harmony system can be created. Some benefits are as follows; Benefits for employersConcentration on assignments and tasks:It is beneficial for employer that they focus on tasks or work and find the way that how these can be completed in an effective manner. It helps to both as employer and organisation in attaining set targets.Utilisation of working time:Employers can focus on effective utilisation of time and efforts for completing tasks or work with in firm. HRM practices can be beneficial in accomplishing objectives in Hewlett-Packard with minimum time period. Decrease of absence:This will be also supportive as HRM practices reduce absenteeism as well as leaves in an appropriate manner (O'Neill, 2012). Hewlett-Packard can increase its productivity and profitability with these practices. Benefits for employeesRealisation in new areas:It is a biggest opportunities of employees that they can take more experiences and gain knowledge through realising of new areas in an appropriate manner. Employees can learn more unique things to enhance knowledge and skills.Training and development opportunities:Employees can gain experiences and enhance knowledge through learning sessions as it beneficial for them to increase the abilities. They can apply it in achieving goals or objectives by performing particular tasks or work in an appropriate manner. Satisfactionofpersonalandculturalinterest:Thisisalsoanotherbenefitfor employees as they can be satisfied in order to personal and cultural interest with the help of HRM practices. 6
P4 Effectiveness of HRM practices for raising profit and productivity In every organisation, HRM practices are different that have several policies as well as rules, regulations (Carraher, 2015). They apply all these in achieving specific goals, as Hewlett- Packardfirmalsoconsiderthisforincreasingprofitsandproductivity.Herearesome implementation of HRM practices such as; High performing and innovative workers:It is an effectiveness of HRM practices as Hewlett-Packard can promote innovative and creative ideas in the firm. They can use better positive environment and more effective climate in which provide facilities to employees so that they can focus on targets achievements. This will be effective in attaining goals of the company. Effective setting of directions and executions:HR manager and other leaders are responsible for providing guidelines and set directions, purposes, objectives, priorities, goals and responsibilities of the workforce in the Hewlett-Packard. Therefore, firm always try to appoint effective leaders and managers for increasing profits and productivity. Teamandindividualsgoalsbyappropriatecommunication:Humanresource management helps to set and attain team objectives in the firm. HRM practices are beneficial in providing various mode of communication to employees for avoiding major gaps. Update workers skills for maintaining productivity:There are several competitors available in the market in the field of Information technology (Paridon, 2015). Therefore Hewlett-Packard always focus on providing better training and development programs to enhance employees skills and knowledge so that they can survive from competitors. Rewards and drive performance:It is the duty of organisation that provide various benefits to employees so that targets can be achieved in an appropriate manner. Hewlett-Packard provide some extra benefits to its employees so that they will perform their task with better ways. TASK 3 P5 The importance of employee relations which influence HRM decision-making Employees relations play an important role in achieving goals or objectives in effective manner as good relations helps in building strong team and collaborate in efficient way. In this consider that human are not machine who will work non stop, so it is an essential that makes feel them more important as well as comfortable in the company (Gronum, 2012). HR department of 7
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Hewlett-Packard focus on employees performance and productivity regarding work through motivations.Theyencouragethemtoperformanyparticulartasksothatorganisational objectives can be achieved in an appropriate manner. Work will become easy through sharing it:It is very easy to reduce work load by sharing it among people as workers can complete any tasks or work to attain the objectives of company. This will be helpful in increasing productivity and generate profits through better relationship among people. Resolve conflicts and barriers among workers:It is other benefit of HRM that positive relations can be created which will support to remove any chances of conflicts and overcome barriers in an effective manner. It reflects on the team as better collaboration can be seen in the organisation. Loyalty of the employees:For effective and successful organisation, there are required pleasant and positive environment which always help in bringing profitability and productivity in the firm. This can lead loyalty of workers as well as motivate to them for attaining particular goals. Ensure equality through communication:it is necessary to have effective mode of communication as it is essential for reduce conflicts and solve problems through providing appropriate or adequate information to the employees (Verreynne, 2012). In Hewlett-Packard company, they do not partial among employees as there are equality which helps in creating better organisation. P6 Key elements of employment legislation and its impact upon HRM decision-making In any organisation, it is necessary to undertake several legal rules and employment legislation in the company. Hewlett-Packard firm also consider these legislation at the workplace because it has major impact on the HRM decision-making in the organisation. They focus on managing as well as maintaining employment legislation while performing any activities and functions such as recruitment and selections in an effective manner. Here are some legislation of employees such as; Defining positions:It is necessary to defined the positions of employees within an organisation which support in providing their details (Kastelle, 2012). Company can ensure about employees roles and responsibilities as in Hewlett-Packard firm, it described employees duties so that better decisions can be made. 8
Proper compensation:This task must be performed by the HR department as provide compensations to its employees as per the discussions. They define about compensations to workers during the process of recruitment. In this discuss regarding wages and salaries according to working hours. Ensuring equality:In this legislation, company have to ensure regarding equality in the firm as there should be not any discrimination among employees on the basis of wages, gender, working hour, sex and races etc. this act was formulated by government. Therefore, employees have rights to ask legislative regarding this and helps to meet their desired expectations. Time of work:It is necessary that every workers are aware about particular working hour or timing in the firm. In this consider the weekly, daily working hour to perform any work or task. On the other side, it is the responsibility of manager of Hewlett-Packard that allow employees leaves in any specific occasions or festival. There are some employment legislation that must be considered by Hewlett-Packard company in the procedures of recruitment and selections in effective manner so that it will impact positively upon HRM decision-making in the firm. TASK 4 P7 Illustrate the application of HRM practices in a work related context HRMpracticesconcernwithpersonnelswhohaveabilitiesforperformingentire activities so that organisation can be developed. In this required qualities, skills and traits of leadership in effective manner (Herbane, 2010). It included several activities such as training and development programmes, motivations, work divisions, performance appraisal and functions etc. here are some HRM practices or applications and defined that support in effective business operations and activities such as;Career management:It is the important duty of organisation that care about it employees as every staff members have dreams and expectations in future perspective (Malhotra and Temponi, 2010). It is an essential that motivate to employees regarding task completing tasks with better performance so that organisation can achieve objectives and goals. There are wide scope in IT sector so people can make their career in this area.Training and learning programmes:Employees can enhance its skills, abilities and knowledge through training and development (Rae, 2010). It can be influence on HRM 9
decision-making in retaining employees so Hewlett-Packard consider this for adopting new ideas and innovation in the firm. Recruiting hiring persons:This process is very necessary as whole workforce is depends on the recruitment and selections, therefore, Hewlett-Packard conduct this procedures in anappropriatemannerforthepurposeofmakingskilled,qualifiedandeffective workforce. CONCLUSION From the project report, it has been concluded that HRM is very important as it play vital role in managing entire workforce within an organisation. In this included several functions such as recruiting, staffing, training and development of people to accomplish predetermined goals in better ways. This report defined about Hewlett-Packard firm as how its HR department works for organisation contributions. HR manager perform various functions and find suitable candidate for particular job. It also described about strengths and weaknesses of recruitment and selections approaches. Importance of employee relations and legislation of HRM practices and applications also discussed here. 10
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REFRENCES Books and Journals Altman, E.I., Sabato, G. and Wilson, N., 2010. The value of non-financial information in small and medium-sized enterprise risk management.The Journal of Credit Risk. 6(2).p.95. Battisti, M. and Perry, M., 2011. Walking the talk? Environmental responsibility from the perspectiveofsmall‐businessowners.CorporateSocialResponsibilityand Environmental Management.18(3). pp.172-185. Blackburn, R.A., Hart, M. and Wainwright, T., 2013. Small business performance: business, strategy and owner-manager characteristics.Journal of small business and enterprise development.20(1).pp.8-27. Bridge, S. and O'Neill, K., 2012. Understanding enterprise:entrepreneurship and small business. Palgrave Macmillan. Carraher, S.M. and Paridon, T.J., 2015. Entrepreneurship journal rankings across the discipline. Journal of Small Business Strategy.19(2).pp.89-98. Gronum, S., Verreynne, M.L. and Kastelle, T., 2012. The role of networks in small and medium‐ sizedenterpriseinnovationandfirmperformance.JournalofSmallBusiness Management.50(2).pp.257-282. Herbane, B., 2010. Small business research: Time for a crisis-based view.International Small Business Journal.28(1).pp.43-64. Malhotra, R. and Temponi, C., 2010. Critical decisions for ERP integration: Small business issues.International Journal of Information Management.30(1).pp.28-37. Rae, D., 2010. Universities and enterprise education: responding to the challenges of the new era.Journal of Small Business and Enterprise Development.17(4).pp.591-606. Schaper, M.T., and et. Al 2014.Entrepreneurship and small business. Southern, A. ed., 2011. Enterprise, deprivation and social exclusion:The role of small business in addressing social and economic inequalities(Vol. 2). Routledge. Storey, D.J., 2016.Understanding the small business sector. Routledge. Online FunctionsofHRM2017.[Online].Availablethrough: <http://humanresourcebasic.blogspot.in/2017/04/human-resource-management- definition.html>. 11