logo

Human Resource Management Assignment - Say it with Chocolate’ company

   

Added on  2020-10-05

16 Pages5700 Words99 Views
Human resource management 1

Table of ContentsPart 1 introduction...........................................................................................................................3Task 1...........................................................................................................................................31 a) Purpose of HR and importance to the company...................................................................31 c) Advantages and disadvantage of current selection methods.................................................51 d) Improvements required in current selection methods...........................................................6Task 2...............................................................................................................................................62a Person specification for receptionist in Say it With Chocolate...............................................62 b) Rationale for suitable medium for placing the ad.................................................................72 c) Advantage and disadvantage of previous methods of advertising jobs................................72 d) Questions to be asked at interview.......................................................................................8Task 3...............................................................................................................................................93a) Benefits of apprenticeship and graduate training schemes offered by Microsoft..................93 b) Development opportunities for employees in Microsoft once they get permanent in job role...............................................................................................................................................93 c) Benefits of approaches taken by Microsoft with respect to flexible work practices..........103 d) How Microsoft motivates employee through job design and reward system?...................10Task 4.............................................................................................................................................114 a) What is meant by employee engagement?..........................................................................114 b) Why employee engagement is an integral part of employee relations?.............................114 c) Key approaches to engage employees and explain importance in terms of improving workplace communication.........................................................................................................124 d) Key legislations in UK and impact on HR decision making..............................................12Conclusion.....................................................................................................................................13References......................................................................................................................................142

Part 1 introduction Human resource management can be defined as effective management of the employees so thatthey provide consumer services in best manner and also work on increasing overall profit andsales of firm (Zhu and et.al., 2013). The project is about human resource management case studyon North Yorkshire based Say it with Chocolate’ company. It caters to chocolate based greetingscards and presents of consumers through production, finance, marketing, packaging, distributionand designing team. In the recent times, the company has felt a need to employ new workforceand has been facing consumer complaints in the area of quality followed by high employeeturnover. It has employed several selection techniques but they are not giving good results.Hence the study will lay emphasis on finding out the scope of Hr. and role played by HR officerin the company. Critical evaluation of selection process in the company will also be carried outand placing of ads for the recruitment of receptionist. On the other hand, Microsoft Company hasalso been chosen in order to study the practices related to flexible working, employee motivation,engagement and adhering with the key legislations. Task 1 1 a) Purpose of HR and importance to Say it with chocolateHuman resource or HR department is the one that deals with matters of employees that includehiring, training and development, employee relations and benefits among others (Quendler andLamb, 2016).. Purpose of HR in Say it with chocolate (SWC)The first function is to carry out recruitment and selection activities for SWC Company so thatthe best employees are selected who are loyal to the firm and also provide quality work.Orientation of new employees is also provided by the company so that the staffs get a chance toadjust them with the new job. These two aspects are most needed as the firm is facing issues inthe quality of offerings that are provided to consumers hence the need is to recruit those staff thatcan provide good work. Then comes maintaining good working conditions by adhering withemployee welfare norms so as to promote job satisfaction (Lent, 2013). This is followed bymanaging employee and employer relations which has the ability to influence good behaviourand generate work outputs. Equality and diversity aspect is also maintained by the HRdepartment which is done by ensuring that staff is treated in a fair manner when promotion,3

remuneration and appraisal etc. is concerned (Zhang and et.al., 2015). Then is carrying outtraining and development sessions for the employees in order to make them acquainted with thework and improve their overall performance. Focus is also required to be given on the overallhealth and safety aspect of employees by ensuring that staff members comply with the safetymeasures such as reporting of faulty equipment’s; washing hands while working on chocolateamong others (Crawford and et.al., 2014). Importance of HR in SWCHuman resource management thus plays an important role in SWC for enhancing the overallemployee performance to the highest possible level. It also ensures that the staff members areable to develop their skill set and are motivated enough to remain committed towards theorganisation. Hr. department within SWC is thus important to strike the right balance betweencompany needs and that of workforce so that the staff functions at the fullest and employees canbe treated fairly (Lindemann, Tepper and Talley, 2017). Current problems in the company The company is however facing many issues with respect to HR such as presence of a very smallteam whose number is required to be increased. The owner has however got lack of expertise inemploying workforce and maintaining them. This is creating issue with respect to increasedemployee turnover and there is also a feedback from consumers that product is not of highquality as it was in previous times. The place where the firm is based has registered highunemployment levels which have thus increased the applications for production oradministration work. It has however started its recruitment activities but new recruits have failedin probation period itself. Some employees further consider the recruitment and selectionactivities to be biased one which is impacting the overall brand image of the company. Future plans for further growthThe future growth plans should thus be inclusive of employing the best candidates by improvingthe recruiting and selecting policies. It should thus train the HR staff so that they are able toselect those employees that are in tune with the working and objective of the company. Thecompany should also strengthen its training and development division so that employees are ableto create specialist gift orders; innovative chocolate flavours etc. as per the needs of consumers.The firm is also required to adhere with best practice approach in HR where focus of the4

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Human Resource Management Assignment - Say it with chocolate (SWC)
|12
|4039
|430

Human Resource Management (HRM) Practices | Assignment
|18
|5318
|177

Function of Human Resource Management- Doc
|20
|5947
|453

Human Resource Management at Microsoft
|17
|5006
|391

Employee Engagement Assignment - Doc
|18
|5532
|401

Human Resource Management Assignment Solution - 'Say it with Chocolate'
|19
|5488
|397