Table of Contents INTRODUCTION...........................................................................................................................1 TASK1.............................................................................................................................................1 P1 Purpose and function of human resource management.........................................................1 P2 Strength and weaknesses of various recruitment and selection process................................3 TASK2.............................................................................................................................................5 P3 Benefits of different HRM practices for employer as well as employee...............................5 P4 Explain the effectiveness of different HRM practices...........................................................6 TASK3.............................................................................................................................................8 P5 Explain the importance of employee relations and its influence on decision-making...........8 P6 Key elements of employment legislation...............................................................................9 TASK4.............................................................................................................................................9 P7 Elements of employment legislation and its impact on decision-making..............................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Human resource management plays essential part in each organisation which includes staffing,training,performanceappraisalandcompensation.Eachorganisationneedthat employer have adequate manpower to conduct business operations in according to market situations. HR provide duties and tasks to candidates in according to their skills and abilities; thereby make them perform activities and deliver appropriate things in according to needs and wants of people. Along this, management provide quality items and services to customers and satisfy them. Present report is based on TESCO Plc which is famous retail store established in UK. It is a popular retail store providing variety of items and services to people in respect to fulfil their needs and wants. This assignment specifies information about purpose and functions of human resource management(Cascio, 2018). Recruitment and selection process has various benefits and disadvantages; so it necessary that appropriate techniques are used which benefit companiestohaveskilledandcompetentmembers.HRMpracticeshaveadvantageson functionality of employer and workers. Besides this, administration need to make policies and decisions in respect to government rules and regulations. This help administration to accomplish goals and objectives within defined time. TASK1 P1 Purpose and function of human resource management Employer responsibility is to execute recruitment process and take care that organisation havesufficientnumberofstaffinrespecttoexecutebusinessoperationseffectively. Subordinates require to have good relations with top personnel which make them motivated and inspired towards job; thereby perform activities in proficient manner(Bratton and Gold, 2017). Functions of HRM:These are various duties that are performed by employer are stated beneath: Recruitment and selection:This is important activity executed by human resource is to have adequate manpower in organisation. It is necessary that intrinsic recruitment tools are used in respect by employer to promote and transfer existing staff to inspire them and make them dedicated towards job. Apart from this, extrinsic devices are used by firms to attract candidates from outside; thereby select best applicant. In TESCO, HR uses both internal and external recruitmenttacticswhichhelpenterprisetohaveadequateworkforce.Interview,group 1
discussion and aptitude test are various techniques used by managementto select individual which have skills and abilities in respect to job profiles. Training and development:Sessions, meeting, conference and seminars are various techniques that are conducted by employer to enhance capabilities of members. Management provide duties to staff in respect to their knowledge and abilities. But employer will be able to perform tasks effectively only if they have appropriate understanding and skills. They will be able to work with technologies and techniques that are implemented in system by executive in respect to items and services required to needs and wants of people(Brewster and Hegewisch, 2017). Employee retention:Companies require to have skilled and competent people which help administration deliver quality things to consumers. In TESCO, human resource have establish relationswithstaffwhichhelpthemtomakeemployeesdedicatedanddetermined. Administration of firm organise activities and meetings to inform staff about targets and tasks they require to perform in respect to accomplish work within defined time. Motivation:Employer of TESCO conduct activities to increase morale of members by giving them rewards, promotion, wage, bonus and various other benefits. Performance appraisal tactic is executed by management which help them to have complete information about abilities of staff. Comparison of actual outcomes with benchmarks benefits employer to acknowledge potentialities of subordinates; thereby provide them recognition and appraisals(Chelladurai and Kerwin, 2017). Compensation and benefits:Human resource management need to provide adequate salary and wage to members in respect to job profile and their results. In TESCO, administration have set packages for each posts in respect to activities require to be executed by members to complete work and attain targets defined by seniors. Employees require funds to maintain and regulate adequate living standards. So, they prefer job which provide them sufficient financial benefits and various other incentives such as medical insurance, education facilities for their children and so on. This help company retain people for longer period by giving them appropriate amount of money in respect to their requirements. Purpose of HRM:These are aims which are prime reason for human resource to conduct activities and responsibilities in respect to objectives require to be accomplished by them are described below: 2
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Prime goal of employer of TESCO is to construct effective relations with superiors and staff members to make them connected and dedicated towards job. Execute staffing process to have adequate skilled and competent workforce in respect to deliver appropriate items and services in marketplace in respect to needs and wants of people. Provide safe and positive working environment to manpower to make them perform tasks and complete targets within defined time. Conducts performance appraisal to acknowledge abilities of employees and provide them compensation and benefits in respect to outcomes generated by them. Delegate individual in different departments that is operation, finance, marketing, sales, researchanddevelopmentinaccordingtotheirskillsandabilities.Thishelp administration to execute business operation effectively; thereby enhance market position and reputation(Marchington and et. al., 2016). P2 Strength and weaknesses of various recruitment and selection process Organisation goals and objectives are accomplished by management within defined time if they have adequate manpower. It is essential that human resource provide duties and tasks to members in respect to their skills and abilities. This help them to direct members and make them perform activities in proficient manner. Recruitment and selection are main and essential activity executed by employer to use appropriate techniques and tools. Internal and external approaches are used by firms in respect to availability of present staff(Albrecht and et. al., 2015). Group discussion, interview, test and medical examination are various activities executed by management to acknowledge skills and abilities of members; thereby select best candidate for job. Hence, recruitment is a positive process while selection is negative tactic. Thus, these are various techniques that are used by management to make system function in according to situations prevailing in market are as follows: Internal Approach:It is essential tactic which are used by employer to inspire current staff and promote them to higher position. This helps management to use current staff and fill posts that are vacant. Transfer, promotion, former workers and demotion are various techniques that are used by human resource. These tools benefit top personnels save time and efforts as they don't require to execute sessions to inform candidates about firm and its environment. Along this, 3
members are capable to perform tasks better than freshers. Thus, these are various advantages and demerits which internal approach have on system functionality are described below: StrengthsWeaknesses In TESCO, human resource promote members to higher position and use existing staff which benefit them to timely attain objectives and goals(Stone and et. al., 2015). This is narrow tactic as administration will not beabletoconductbusinessactivitiesin creative and unique manner. Staff members are inspired and feel valuable as theirworkisrecognisedbyappraisedby management. Along this, senior even increase their compensation which direct employees to perform tasks effectively. Traininganddevelopmentsessionsare conductedbymanagementofTESCOto improveskillsandabilitiesofmembers; thereby make them competent in respect to position and tasks assigned to them. External Approach:This is another form of recruitment technique used by human resource to attract people from outside world. Organisation uses this tactic when they don't have adequate manpower so they need to inform public about job positions that are vacant. This help employer to have sufficient pool of applicants which have ability and qualifications in respect to profiles. But, this approach consumes large time and money of executive. Campus recruitment, employment agencies and professional association, etc. are various techniques that are used by employer to have adequate workforce. Therefore, these are merits and disadvantages that external approach have on firm are defined beneath: StrengthsWeaknesses HR of TESCO uses extrinsic techniques to attract applicants from outside to fill vacant positions and provide duties to individuals in respect to their skills and abilities(Shen and Benson, 2016). Employerrequiretoconductrecruitment activities and take help of various third parties suchasagencyandinstitutions.Thiswill consume large amount of funds and time. Creative and unique items and services are deliveredbycompanywhichisdueto Sessions, seminars, orientation and induction programs need to be organised by management 4
existence ofnew joiners which have distinct capabilities than current workforce. toinformapplicantaboutenvironmentof TESCO and duties required to be carried out by them to attain targets. Administration of TESCO main aim is to utilise capital and material efficiently. Along this, they even need to have skilled and competent members which help them deliver quality items and services to people. Promotion, former workers, campus placement and professional association are various recruitment techniques that are used by TESCO to have adequate manpower. Thishelp company to enhance goodwill and image in market by providing quality things and in according to demands of consumers(Abdullah and Zulkifli, 2015). TASK2 P3 Benefits of different HRM practices for employer as well as employee Human resource practices comprises activities such as recruitment, selection, motivation, compensation, training and development. These are various tactics that help management to have adequate manpower in respect to execute business operation in according to market situations. TESCO which is retail store require to have adequate members to deliver quality things and services to consumers. Employer provide tasks to staff in respect to their skills and abilities which benefit firm to utilise funds and material efficiently. This helps company provide adequate items and services to people and satisfy them. Henceforth, HRM practices have advantages on both employer and workers to execute business operations effectively and accomplish objectives timely. Benefits to employer:These are various merit that HRM practices have on TESCO to enhance market position and image are as follows: Strategic management:Employer formulate policies and plan to direct members and make them perform tasks in according to vision and mission statement. In TESCO, management frame rules and tactics to direct staff and make them perform activities effectively(Grobelna and Marciszewska, 2016). Special Treatment:Executive provide separate cabin and various benefits such as holidays, insurance and medical facilities to human resource. These are tactics which are given by administration of TESCO to make employer motivated and perform activities effectively. 5
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Safetyandriskmanagement:Humanresourcegivesafeandhealthyworking environment to staff to make them conduct tasks in proficient manner. Management of TESCO is able to retain members for longer time as they eliminate uncertainties and risk; thereby provide appropriate environment to employees. Workers satisfaction:Staff members require to get duties and tasks in respect to their skills and abilities. Along this, meeting and conference are conducted by seniors to inform employees about targets and activities need to be performed by them. In TESCO, management give recognition and compensation to workers in respect to their outcomes which make them satisfy towards job. Benefits to employees:These are various advantages that HRM practices used by employer have on functionality of staff members are stated below: Employee Relations:Human resource provide duties and tasks to members in respect to their skills and abilities. Meeting and conference are executed by management of TESCO to provide adequate instruction and guidance to workers in respect to duties and tasks assigned to them. Along this, administration involve superior and members in decision-making process which help them to select appropriate things and alternatives in according to market conditions (Ones, Viswesvaran and Schmidt, 2017). Training and Development:Sessions, seminars and various other activities are executed by management to enhance skills and abilities of members. Performance appraisal is appropriate tactic used by top personnels of TESCO to acknowledge capabilities of staff by comparing actual outcomes by benchmarks. This help human resource to formulate programmes to improve knowledge of employees; thereby make them competent to perform tasks effectively. Hence, company is able to retain skilled members for longer period. Conflict Resolution:Employer of TESCO establish connection with members which help them to motivate staff towards job. This also helps management to construct friendly and healthy relations with employees to acknowledge issues, difficulties and problems faced by them; thereby provide them appropriate solutions. This helps firm to make workers perform tasks effectively in team(Baum, 2015). P4 Explain the effectiveness of different HRM practices Organisation performance is improved and executed by management in effective manner. Employer executes HRM practices to have skilled and competent members in TESCO which 6
help firm deliver appropriate items and services in marketplace in respect to needs and wants of people. These are various activities which are executed by employer to have adequate workforce in company to conduct adequate business operations. This help management to accomplish goals andobjectiveswithindefinedtime.Alongthis,administrationisalsoabletoenhance productivity and generate adequate profit from business. Thus, these are varioustactics which are executed by administration to have adequate manpower in firm are defined below: Recruitment and Selection:Employer uses internal and external approach of recruitment such as promotion, former workers, campus placement, employment agencies and professional association. These are various techniques that are used by management of TESCO to select best individual and provide them duties and tasks in respect to their skills and abilities(Baum, Schäfer and Kabst, 2016). Motivation Tools:Management of TESCO provide compensation to members to make them directed and inspired towards job. Along this, company execute meeting and give awards and rewards to staff in respect to outcomes generated by them. Performance Assessment:Behaviourally anchored rating scale(BARS), critical incident technique, management by objective, 360-Degree feedback and paired comparison method. These are various methods that are used by human resource of TESCO to acknowledge capabilities of members by comparing outcomes with standards. Training & Development:Management conduct performance appraisal which help them to have information about abilities and skills of members. This benefit them to anticipate need to conduct sessions and seminars to enhance capabilities of employees; thereby make them perform tasks effectively(Jennings and Stadler, 2015). Henceforth, human resource practices are executed by administration which helps them to direct members and make them perform tasks effectively. TESCO have skilled and competent staff which benefit firm deliver quality items and services in market in respect to demands of people. Hence, these are various tactics and tools that are used by management to organise activities and make system function in respect to market situations are defined below: Training and development programs such as sessions and seminars are executed by human resource of TESCO. This help superior to enhance skills and abilities of members; thereby make them competent to perform activities in proficient manner. 7
Management provide compensation, reward, appraisal and award to staff in respect to their outcomes and performance which encourage employees and motivate hem to perform tasks efficiently. TASK3 P5 Explain the importance of employee relations and its influence on decision-making Humanresourcepracticesareusedbyemployertohaveadequateworkforcein corporation which help management to execute business operations in effective manner. It is essential that HR establish relations with members to make them connected and dedicated towards job. In TESCO, administration provide safe and healthy working environment to staff. This help firm to make employees perform tasks in proficient way and complete targets within defined time. Along this, employer is able to anticipate issues and problems faced by team members;therebyprovidethemappropriatesolutions.Thisbenefitcompanytomotivate members by giving them targets and objectives. Administration involve superiors and staff members in decision-making process. This help them to make appropriate judgements and select alternatives which are beneficial for organisation(Donate and de Pablo, 2015). Thus, these are various advantages that employee relations concept have on system functionality are defined beneath: Early achievement of set targets:Management of TESCO inform staff members about outcomes required to be achieved by them. Meeting and conference are appropriate techniques that help superiors to inform subordinates about targets and market situations. Thus, employees will perform tasks effectively. Increase in sales:TESCO have skilled and competent employees which help company to inform public about items. This also benefit management to provide quality services to clients and satisfy them. This also helps firm to grab attention of large number of people; thereby enhance sales(Cascio, 2018). Profitmaximisation:HumanresourcemanagementofTESCOhaveskilledstaff members which help firm provide quality things to people. This help company to attract people and make them purchase items accordingly. Thus, company improves productivity and also enhances profitability. 8
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Henceforth, these are various benefits that employee relations concept have on improving system functionality of TESCO and deliver quality things in market in according to needs and wants of people. This benefits company to retain skilled and competent members for longer period by providing them adequate benefits such as compensation, reward and appraisals. P6 Key elements of employment legislation Government formulate laws and act to manage and regulate business operations in according to market situations. The parliament of United Kingdom developed many legislation as well as regulations in addition to protect rights of workers at workplace. There are some elements related to employment legal system which are applied through Tesco company given below as above: National minimum Wages Act, 1998 :This act developed minimum wages in United Kingdom. In this present time. If person is over 25 years then in this case it need to work for £7.83 per hour and £7.05 per hour for the employees aged among 21 to 24 years. For they age group of 18 to 20 workers work £5.60 per hour. This act applies to those employees which has contract to work personally(Bratton and Gold, 2017). Health and Safety Act, 1974 :This act is developed for secure health, welfare and safety of staff members which are working in an organisation. It is helpful in protect them against any kind of heath and safety related risks concerned with activities of employees. From this, all staff members will be work in an organisation without any kind of risk and insecurity. AntiDiscriminationAct,1977:Thisactisconcernedwithdiscriminationinan employment, delivery of services or products, public education system and some of the other services like for an instance health care, banking etc. In context to an organisation this act is helpful in protect theemployees from any kind of discrimination. It can be on the basis of colour, gender, religion etc(Brewster and Hegewisch, 2017). TASK4 P7 Elements of employment legislation and its impact on decision-making Management consider government laws and regulations while making system function effectively. It is essential that appropriate business operations are executed in organisation. Recruitment, selection, compensation, training and development are various human resource practicesconductedbyemployerofTESCOtohaveadequatemanpowerinfirm.Job 9
specification is tool used by employer to inform public about positions that are vacant; thereby attract candidates to apply for post(Chelladurai and Kerwin, 2017). Job Specification:This is recruitment process executed by management of TESCO for post of Marketing Manager. Job Specification Job Details Post: Marketing Manager Area of Function: Marketing Job Aims Formulate marketing plan Execution of activities to enhance market position and reputation Roles & Responsibilities Establish connection and bond with stakeholders Improve firm's image and construct it as a brand Construct competitive advantage CV: Curriculum Vitae Name: Contact No.: Address: Email: Objectives Skilled and competent to frame plan and tactics to organise marketing activities to enhance image and reputation of firm in market. Qualification: Graduate MBA in Marketing Ph.D. In Marketing Field Experience: 10
Three years experience in ALDI Skills: Efficient communication skills Leadership qualities Interpersonal skills Preparation of Structured Interview:Questionnaire is constructed by employer to construct list of questions that will be asked by management to acknowledge skills and abilities of candidate. Group discussion, personal interview, aptitude test and medical examination are various techniques that are conducted by employer of TESCO to anticipate capabilities of individuals. This help them to select person which have adequate qualities and traits in respect to job profile that is remaining vacant(Marchington and et. al., 2016). Offering of Offer Letter:Employer select best candidate which have appropriate skills and abilities in respect to Marketing Manager. Applicant require to have good communication, interpersonal,technicalandleadershipcapabilitiestomakesystemfunctioneffectively. Management send offer letter to selected person to inform them that they are chosen andrequire to join firm. Evaluation:Humanresourceconductperformanceappraisalwhichhelpthemto acknowledge capabilities of members in respect to tasks assigned by seniors. Benchmarks are formulated by management which are used as standard to direct staff; thereby make them perform tasks effectively. This helps administration to make changes in system, strategy and implements latest tools techniques to deliver appropriate items and services to people(Albrecht and et. al., 2015). CONCLUSION From the above report, it can be comprehended that human resource management responsibilities is to execute activities such as recruitment, selection, compensation, training and development. Employer need to have adequate manpower in organisation so that appropriate businessoperationsareconductedbyadministrationinrespecttoaccomplishgoalsand objectives within defined time. Management require to acknowledge strengths and weaknesses of recruitment approach which help them to select best tools and techniques. Along this, they even need to understand benefits of HRM practices have on employer and workers performance. 11
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This help to acknowledge importance of employee relations; thereby formulate policies and strategies in respect to government rules and regulations. 12