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Human Resource Management Functions

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Added on  2020/07/22

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The assignment details provide a list of references related to human resource management (HRM) functions, including articles, books, and online resources. The references cover topics such as HR strategy formulation, implementation, and impact; human capital-based competitive advantages; global talent management; and knowledge sharing. The assignment is likely related to an HRM course or module that requires students to understand the various functions of HRM and their significance in organizational performance.

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Human Resource
Management

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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Purpose and functions of human resource management:.......................................................1
P2 Strengths and weaknesses of diverse approaches of recruitment and selection:...................2
TASK 2............................................................................................................................................4
P3 Benefits of various practices of human resource management for both employer and
employees....................................................................................................................................4
P4 Effectiveness of HRM practices in terms of raising profits and productivity of company. . .5
TASK 3............................................................................................................................................6
P5 Importance of employee relations at organisation in context to influence of decision
making.........................................................................................................................................6
P6 Key elements of employment legislations and its impact of HRM decision making............7
TASK 4............................................................................................................................................8
P7 Application of human resource practices in work related context.........................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12
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INTRODUCTION
Human resource management is one of the most important part in the firm. It is the one who
employed human assets in the firm so that the business can get the sustainable development. The
main aim of the HR department is to focus on the working people who can smoothly operates the
business operations (Cascio and Boudreau, 2010). There are diverse techniques which can be
selected by the HR manager in order to gain the sustainable development. This report is based on
the Enterprise rent-a-car, which is worlds leading company in the car rental business in the North
America. Under this report, enterprise rent-a-car's recruitment and selection process is
elaborated, it's main aims and objectives is to hire, train, and develop staff effectively. However,
the company makes certain changes in their HR activities for smooth running of the operation.
TASK 1
P1 Purpose and functions of human resource management:
HRM is the concept which is used by the enterprise to handle employees and their actions
by rendering them by way of providing guidance and support for their work. One of the key
advantage of this is that this assist enterprise rent-a-car to attain the desired outcomes in an
effective manner. This renders a diverse growth opportunities to the workers.
The main Purpose HRM practices
Organisational objectives: Nowadays, this is most essential for each firm , there is a
need to have skilled and capable manpower and workforce, and this can only be done by using
human resource in an effective manner.
Functional objectives: To improve functional process of performing the task is one of
the main objective of HRM practices.
Personal objectives: There is a lack of self motivational and encouraging factors to
perform the tasks and projects with extra ordinary efforts. To improve self spirit is one of the
objective of HRM practices.
Societal objectives : Provide employment and boost the level of social structure,
maintain ethical and legal practice environment is the prime objectives considered in societal
objectives.
Functions of HRM practices
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Planning: Planning is one of the key important function of human resource management
in a firm by which an organisation can get the sustainable development by applying this
in an effective manner (Glick, Stein and Edelson, 2011). Planning guides manager to
implement manager in order to execute business activities. Top level authorities convene
the research for predicting demand and supply of human resources. The main benefit of
planning is that this guarantees completion of firm's activities on time.
Employee's satisfaction: Render an adequate training to the new workers is a function
of HRM. Such training program renders development of diverse skills and capabilities in
the employees (Bamberger, Biron and Meshoulam, 2014). By rendering training to the
employees of the Enterprise rent-a-car company, this could achieve the competitive
advantages and also could emerge more amount of profits.
Recruitment: This is the positive aspect for getting in the right candidate. However, this
can be said that this is the main task for recruiting the right candidate at an adequate
position. This assist the manager to understand about the skills and capabilities that is
required to be there in an individual in order to perform a job in a firm (Tarique and
Schuler, 2010). The combined information gathered information which guides manager
at the time of recruitment process and also enhance the chances of recruit an adequate
candidate for a appropriate job. This would also increase the performance of the
enterprise.
Training: The HRM renders an opportunities in order to assess the employee's
performance. This renders the information to the manager about the actual and standard
ability of workers that guides him about the training requirement of employee. After
having this, manage convene training programs to satiate in order to determine gap.
Frame and handle healthy employee's relation: Nowadays, employees' plays an
imperative role for making the entire enterprise sustainable. For getting their support and
commitment of the employees, this is the essential accountability of manager to frame
and keep sound and efficient relations with them. HRM assist in doing the same by
rendering fair remuneration and safe working conditions.
These are the above mentioned functions of HRM which are connected with the workforce
planning. This is an important things for the Enterprise rent-a-car company to perfrom these
functions in an effective manner so that the firm can get its pre-set goals and objectives.
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P2 Strengths and weaknesses of diverse approaches of recruitment and selection:
Recruitment is the process which covers the various stages which are followed by the
manager to assess skills of individuals and hire the best one to perform job in the firm. This is
known as the one of most imperative component of entire enterprise. Because, the success of the
cited firm is totally based on the skills of its employees. Diverse tools of recruitment are there
that could be implemented by the manager of the cited firm for hiring an adequate candidate and
to optimise the profits. There are mainly two source of recruitment. Which are as follows:
1. Internal source of recruitment: As per this approach, manager of the cited company
gives chance to existing employees for promotion and assess their skills for filling greater
position of the firm (Farndale, Scullion and Sparrow, 2010). Such kind of method is
applied by so many enterprises before going to use external method of recruitment. This
is cost effective method as this avoids the advertising costs.
Strengths:
This is one of the easiest methods for recruiting the right people at the right place.
this can be said that the company needs to give priorities for this method as this
saves time and costs to the firm.
the company can not use this method, if the firm is planning to recruit huge
number of people. In that case, company adopt external source of recruitment.
As company has a advanced tools and equipments, manufacturing and designing
tools which helps to make cars. It has a strong human resource management team.
Weakness:
Under this approach of recruitment existing employees of enterprise are given
chance to get promotion an to fill higher position in firm which blocks the way
of innovation.
it becomes very difficult for manager to choose right candidate from large
number of workers. Further, this recruitment approach demotivate the employees
who fails to achieve any kind of promotion and at the same time decrease their
morale.
Rates of car rent is high and customers are not willing to pay high amour of rent.
There is a lack of knowledgeable employees who understand the internal
meaning of customers interest it is one of the internal weakness of company.
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2. External approach of recruitment: Under this approach, manager do advertisement
about the vacancy in enterprise and invite large number of applicants to apply for the
same (ulton, and et. al., 2011). One of the main characteristic of this methods is that it
enhance both profits and productivity of company and this is the main reason large
number of enterprises use this methods over the internal approach of recruitment.
Strengths:
Main advantage and strength of this approach of recruitment is that this bring new
talent at workplace which enhance creativity of organisation.
This make the enterprise able to find more effective solution of business problems
and skilled new employees save the training cost of organisation.
Organisation would be able to communicate the aims and objectives of company
to new staff and members which is the strength of rent a car company.
Weakness:
This approach of recruitment is very time and cost consuming. New candidates
take time to understand the culture and policy of firm which hamper productivity.
This gives rise to both training and advertisement cost of company. Further, it is
not essential that it always results in positive.
Selection is a procedure under which manager of enterprise take final decision and
choose a candidate to perform a given job in company. Main approaches of selection which can
be used by enterprise rent a car are as follows:
Systematic approach: In this approach of selection manager of firm follow and use a
sequence of steps in order to select the best applicant (Zheng, Yang and McLean, 2010).
This help in get more effective results and at the same time reduce biasness.
Unsystematic approach: Under this, employer select a CV from all applicants on a
random basis and after that do comparison his abilities with the skills require to perform
a particular job.
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TASK 2
P3 Benefits of various practices of human resource management for both employer and
employees
Various practices of HRM are there which can be used by the top management of Rent-
A- Car such as training and development, flexible organisation, workplace and job design and
performance and reward. Different practices provide different kind of benefits to both employer
and employees working in enterprise (Wang and Noe, 2010). One of the main feature of these
practices is that this increase productivity of firm and efficiency of production process. It help
enterprise in maintain the quality of its products which help in better satisfy the needs and wants
to its customers. Two approaches of human resource management which can be used by
enterprise Rent-A- Car are stated below under the following points:
Learning, development and training: training and development are considered as a tool
to enhance the performance and efficiency level of employees. Advancements and
technology are the main affecting factors which generate training and development needs
in organisation. the This is the first approach which can be used by managers of Rent-A-
Car with help of this company can increase both knowledge and skills of its workers.
This will enhance innovation and creativity at workplace and contribute more in success
and growth of company. By conduct training and development programs on timely basis
firm can help its staff members to understand how to handle various equipments at
workplace (Kavanagh and Johnson, 2017). In this way enterprise can offer more unique
and innovative products to its customers. Main methods which can be used by managers
of Rent-A- Car to offer training to its staff members are seminars, on the job training, off
the job training and many more. This ensure both personal and professional development
of workers and at the same increase both profits and productivity of company. It is very
essential for managers of firm to make efforts to ensure continuous learning of workers as
this provide various long term advantages to firm.
Performance and reward: Mmanagers evaluate the performance of employees on
continuous basis in order to find the improvements (Kakuma and et. al., 2011). One of
the main benefit of this approach is that this encourage and motivate employees to
perform well in enterprise. In this, manager compare the current skills and performance
of workers with the standard one and then give reward to employees who show
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improvement. This help enterprise in form a effective and skilled workforce which ensure
effective implementation of various business activities. Under this approach, manager
offer extra reward to the workers who perform well and this motivate other employees
and increase productivity of enterprise. Overall with help of this approach, enterprise
Rent-A- Car can get various advantages.
P4 Effectiveness of HRM practices in terms of raising profits and productivity of company
There are many functions of HR which are required to perform by them to effectively
operate the activities of business. HR department of company is responsible to manage the
workforce of company. They have the duty of appointment of employees and provides the
guidelines which are required to follow by them to complete their task (Coff and Kryscynski,
2011). Different function of HR department of company includes appointment of employees,
appraisal of performance, training and development, determination of remuneration etc. All these
function have their own importance on the operation of company to increase their profitability.
Rent-A-Car is company which provides the services of car renting to individuals. The
management of company uses various approaches such as training and development, Workplace
designing, flexible organisation etc. All these approaches helps to increase the skills and
knowledge among the employees of company. This helps in personal and professional
development of employees as they have adequate skills to perform their effectively. All these
approaches have effect on the profitability of company as they able to achieve their targets in
stipulated time effectively. Such approaches are described below:
Training and development: This includes about the process of providing training to
employees to increase their skills. The management of Rent-A-Car provides training to
their employees so, they can effectively understand the wants of customers and satisfy
them in more appropriate manner. Training helps to build good behaviour and change
their approach to their customers to make good relation with them. This helps to retain
their customers for longer period of time (Campbell, Coff and Kryscynski, 2012). All
these activities helps the company to attract the large number of customers and increase
their sales figure. This will also provides the opportunity to expand the business activities
of company and increase their profitability.
Job and workplace design: This includes about the facilities provided by the
management of company. It is the duty of Rent-A-Car company to provide all basic facilities to
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their employees at workplace. This helps to motivate the employee to build their passion and
enthusiasm towards their work. This improves the performances of employees in completion of
their tasks. It is the duty of the management of company to provide the adequate safety to their
employees and not to be bias with their employees while evaluate their performance. Rent-A-Car
has to give equal rights to all the employees of company and there is no discrimination between
them ion the basis of there gender. This helps the company to build the confidence and loyalty of
their employees towards the activities of company. The overall contribution is that, it contributes
to increase their profitability.
Performance improvement and reward : as per above discussed HRM practice of
evaluation of performance evaluation and recognition, managers would be able to find out best
employees and hard-working employees. Managers should give rewards and recognitions to their
best and effective employees. It will boost the energy level and will improve the level of
performance of employees. Results can be seen as increased returns.
TASK 3
P5 Importance of employee relations at organisation in context to influence of decision making
Employee relation: It includes about the relation between the employees and manager of
company. The management of Rent-A-Car has duty to make good relation between the managers
and employees of company (Surroca, Tribó and Waddock, 2010). They also have to make
relations among the employees. Employee and manager relation helps to define the roles and
responsibilities to every individual in appropriate manner. A good relation among the employees
of company helps to make good coordination between them. This improves the performance of
employees and different teams of company. So, it is important for the management of Rent-A-
Car to maintain employee relation.
Importance of employee relation
There are many importance of employee relation on the functions of company. This
enables the management of company to achieve the targets effectively in stipulated time. This
will also affects the decision making ability of managers. Other importance of employee relation
to Rent-A-Car is defined below:
Decision-making: If there is good relation among the employees and management of
company then they provide actual information without any misleading facts. This
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provides the opportunity make the decisions on the basis of actual standards. Good
relation also provide chance to employees to provides their views which also helps in
better decision making about different aspects.
Easy to perform work: Good relation between manager and employees helps to easily
define the roles and duties of them. This will remove the situation of misunderstanding
between them and improves their actual performance. Good relation among the
employees of company also helps to build communication and coordination. This will
create the supportive nature among them.
Build positive atmosphere: The employees of company have to work for 8-10 hours in
company. A good relation between them helps to create familiar atmosphere. This will
remove the stress and tension among the employees regarding their work.
Feel motivated: If there is good relation between the employees of company then they
feel motivated that all co-workers are trustworthy and they can believe on them. They
have confidence on each other that no misleading information is provide them. This
improves the performance of employees and helps them to complete their in stipulated
time.
P6 Key elements of employment legislations and its impact of HRM decision making
Employment legislation is a legal concept which consists various rules, laws and
regulation related with workers working in enterprise (Kraaijenbrink, Spender and Groen, 2010).
This describe the responsibility of both employees and employers of enterprise towards each
other. Main elements of employment legislations include equality act, health and safety act, data
protection act, employment contracts, redundancy, ethical considerations and dismissal. It is
very essential for manger of Rent-a-car to consider all these during formulation of various
policies related with management of human resources. Main factors of employment legislations
can be better understood by following:
Equality act: This act of employment legislation focus on equality in enterprise. It is very
essential for managers of Rent-a-car to maintain equality among all employees or he
should treat all employees with same kind of respect and dignity. There should be no
discrimination at workplace on basis on colour, religion, gender, language and age of
employees. This factor largely affect the decision making process of enterprise as this
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make the manager able to offer equal opportunities of growth and promotion to every
employee.
Data protection act: This act define about the protection of relevant information at
workplace. It is responsibility of manager to keep the personal data of workers
confidential further same can be apply on employees to not reveal the important
information of enterprise ton outsiders and this can be achieve by imply rules in
enterprise. This factor of employment legislation largely affect the decision making
process of enterprise and it is very essential for managers to bet attentive during provide
information to employees and supervise them in an effective manner. For increase
security firm can sign a bond with workers.
Health and safety act: According to this act of employment legislation it comes under the
responsibility of manager of enterprise to offer safe and healthy working constitutions to
employees. This increase productivity of employees. For maintain safety managers of
Rent-a-car should provide helmets, gloves to its employees and sign boards can be used
at work stations to ensue safety at workplace. This law affect the decision making process
of enterprise as this encourage the managers to do proper arrangement of safety of
employees.
Dismissal: This act of employment legislation define that an employer can not dismissal
any employee without giving a prior notice of one month. It comes under the
responsibility of manager to give a valid reason to dismissal of any employee. This
remove the faulty procedure of termination.
TASK 4
P7 Application of human resource practices in work related context
Appointment of a management trainees in Rent-a-car can be done by follow the
following:
Job Description
Details of job
Title of job: Management trainee
Department: Operation department
Purpose of Job
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To support Human resource manager for ensure effective management of various
operations of company.
Enhance the effectiveness of various operations of enterprise.
To improve company's performance to better satisfy the needs and wants of customers.
Build effective teams and ensure their development at workplace.
Duties and responsibilities
Analyse and evaluate the demand of customers and then give direction of management
of company.
Support managers during appraisal of workers.
Ensure effective execution of business strategies
Description of CV
Education and data regarding appointment of management trainee is described under the
following:
General information:
Name: XYZ berry
Mobile no.:
Email id:
Skills and management qualities
certificate of Human Resource and training management course
Vast knowledge of public relations and employees relationship management
Subject matter expert in Human Resource Management.
Work experience
2 Year work experience in as human resource management trainee in personal and
professional placement services
1 year experience as HR executive in Crown plaza
Qualification:
MBA London university 65.00%
BBA London university 89.00%
Higher education Cambridge School 70.00%
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Secondary education Cambridge School 75.00%
Personal details
Father's name: John Jerry
Mother's name: Akira Jerry
Date of Birth: 25 February 1995
Extra skills: Good hand writing and effective leadership skills
Preparation of structured interview: Following are the main steps include under the preparation
of interview:
Preparation of effective questionnaires to make the process of interview more effective.
Eligibility of candidate
Verification of information
Evaluation of skills and abilities applicant
Offering of offer letter: Offer letter is known to that written document which consists various
terms and condition on which both employer and employee agree to serve each other.
Essential of offer letter:
Information about enterprise
Date of joining
Salary structure
Working hours
Sign of higher authority
Common seal
Evaluation: This consists evaluation of recruitment process in order to find out the issues and
mistakes and remove the same so that best results can be achieve by enterprise.
Criteria for selection of candidate:
Skills and abilities of candidate
Education level
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All these are the main steps which can be follow by the enterprise Rent-a-car in order to hire the
best candidate for the job vacancy in enterprise.
CONCLUSION
From the above information, it can be summarised that management of employees and
action related with them is very essential for an enterprise like Rent-A- Car to achieve success. It
is very essential that all functions of concept called human resource management should be
effectively execute by firm as this help in better satisfy the needs of workers and increase their
morale. It is very essential for manager of enterprise to consider various factors come under the
concept of employment legislation as this help manager in offer fair wages and working
environment to employees and this motivate them to perform well. Further, in order to achieve
set objectives and end targets it is very important for managers to create and maintain better
relations with employees. Various approaches of recruitment and selection are there which can
be used by the managers firm. With help of various practices of human resource management,
manager can create a positive work environment which enhance performance of employees.
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REFERENCES
Books and journals
Anderson, D. and Anderson, L.A., 2010.Beyond change management: How to achieve
breakthrough results through conscious change leadership. John Wiley & Sons.
Bamberger, P.A., Biron, M. and Meshoulam, I., 2014. Human resource strategy: Formulation,
implementation, and impact. Routledge.
Campbell, B.A., Coff, R. and Kryscynski, D., 2012. Rethinking sustained competitive advantage
from human capital.Academy of Management Review.37(3). pp.376-395.
Cascio, W. and Boudreau, J., 2010. Investing in people: Financial impact of human resource
initiatives. Ft Press.
Coff, R. and Kryscynski, D., 2011. Invited editorial: Drilling for micro-foundations of human
capital–based competitive advantages.Journal of Management.37(5). pp.1429-1443.
Farndale, E., Scullion, H. and Sparrow, P., 2010. The role of the corporate HR function in global
talent management.Journal of world business. 45(2). pp.161-168.
Fulton, E.A. and et. al., 2011. Human behaviour: the key source of uncertainty in fisheries
management. Fish and Fisheries. 12(1). pp.2-17.
Glick, P., Stein, B.A. and Edelson, N.A., 2011. Scanning the conservation horizon: a guide to
climate change vulnerability assessment. Washington, DC: National Wildlife
Federation. 168 p.
Kakuma, R. and et. al., 2011. Human resources for mental health care: current situation and
strategies for action. The Lancet. 378(9803), pp.1654-1663.
Kavanagh, M.J. and Johnson, R.D. Eds., 2017. Human resource information systems: Basics,
applications, and future directions. Sage Publications.
Kraaijenbrink, J., Spender, J.C. and Groen, A.J., 2010. The resource-based view: A review and
assessment of its critiques.Journal of management.36(1). pp.349-372.
Surroca, J., Tribó, J.A. and Waddock, S., 2010. Corporate responsibility and financial
performance: The role of intangible resources.Strategic management journal.31(5).
pp.463-490.
Tarique, I. and Schuler, R.S., 2010. Global talent management: Literature review, integrative
framework, and suggestions for further research. Journal of world business.45(2).
pp.122-133.
Wang, S. and Noe, R.A., 2010. Knowledge sharing: A review and directions for future research.
Human Resource Management Review. 20(2). pp.115-131.
Zheng, W., Yang, B. and McLean, G.N., 2010. Linking organizational culture, structure,
strategy, and organizational effectiveness: Mediating role of knowledge
management.Journal of Business research. 63(7). pp.763-771.
Online
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Functions of HRM. 2017. [Online]. Available through: <https://www.keka.com/5-major-
functions-human-resource-management/>.
Human resource management. 2016. [Online]. Available through:
<http://www.yourarticlelibrary.com/hrm/human-resource-management-functions-
managerial-operative-and-advisory-function/27995/>.
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