logo

Human Resource Management in Hilton

   

Added on  2020-10-22

15 Pages4144 Words78 Views
Human resourcemanagement

Table of ContentsINTRODUCTION .........................................................................................................................3TASK 1............................................................................................................................................31.1 Role and purpose of HRM in Hilton hotel.......................................................................31.2 Plan based on supply and demand of service industries...................................................4TASK 2............................................................................................................................................52.1 Current state of employees relation in Hilton hotel..........................................................52.2 Employment law affects management of human resources in Hilton Hotel..................6TASK 23..........................................................................................................................................73.1 Job Description and Person's Specification .....................................................................73.2 Selection process of different service industry ..............................................................10TASK 34........................................................................................................................................114.1 Contribution of training and development activities to effective operation of Hilton . .11CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13

INTRODUCTION HRM is strategic approach that is used in overall effective management of workersworking in an organisation. HR department of any type of organisation is responsible fordesigning overall structure of organisation so that productivity of employee can be increased tocertain level. In hospitality industry role of HRM is slightly different as as from allocation ofresources to managing various aspects working and managing people includes (Glendon, Clarkeand McKenna, 2016). Hilton hotel is an American hospitality company that gives full andflagship services to their customer. There are more then 500 hotels and resorts in almost 85different countries. In present report different roles and purpose of HRM are highlighted.Furthermore, an HRM plan is made on the basis of supply and demand. Along with this, currentstate of employees in Hilton Hotel, impact of legislations on employment policy and importanceof training sessions are also describing.

TASK 11.1 Role and purpose of HRM in Hilton hotelHuman resource management is the most important function of a company which helpsin running business in more appropriate manner. HR managers in this regard, perform variousfunctions related to manage workplace. It includes recruitment and selection, training anddevelopment, reward, compensation etc. In context with hotel industries, organisations deal inthis sector, are considered as one of the fastest growing companies in world. This industry issuch diverse that people can work in different areas of interest. Hilton hotel provides varioustypes of services to their guest and customers (Fulton and et. al., 2011). overall emerging trend ofhospitality industries also helps in making foreign exchange and developing economical growthof a country.There are several roles of an HR managers starts for allocating resources to variousdepartment or to handle issue regarding behaviour and ethics. hospitality industry is blessed withvarious opportunities but also suffers from high employee turnover and also deals with change intechnology. As this hospitality business is in demand and there are various types of desire inamong customer so role of HR also changes from time to time based of various types of activity.Functions of HRM: Human resource manager has overall expertise in general business and overallmanagement skill. In smaller organisation HR managers deals with all types of managementfunction such as administrative matters, operational matter etc. But regardless to size anddepartment function HR manager should have such skills that can helps in making each andevery function properly. several roles and responsibilities of an HR manager are as followsTraining and development- HR manager of Hilton hotel provides timely trainingprogram and helps in improving skill of an employee. Through training and developmentprogramme areas where improvement can be done are identified. By having seminars andvarious workshop skill of a worker can be improved to certain level and overall planning ofsuccession can be drawn by HR managers of Hilton hotel. various types training program aredeveloped by HR manager of organisation accordingly to priority. Hence training always growthand development of company as well employees working in it.Recruitment and selection- In HR department of Hilton hotel hiring of new employeesin done by Human resources manager of an organisation (Daley, 2012). For example in Hilton

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
human resurce
|9
|399
|22

Human Resource Management in the Service Sector- PDF
|20
|6105
|276

Role and Purpose of Human resource management (Doc)
|13
|4133
|295

Human Resource Management for Service Industries Assignment - Hilton Hotels
|13
|3994
|413

Human Resource Management Assignment - Hilton Hotels and Resorts UK
|13
|4346
|281

Analyzing Human Resource Management in Hotel Hilton
|12
|4465
|34