Human Resources Management - BT Assignment

Human
Resources
Management

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1 ...........................................................................................................................................1
P1 Purpose and function of HRM and work prove planning. ...............................................1
P2. Different approaches to recruitment and selection. .........................................................2
P3 Different practices of HRM...............................................................................................3
P4 Effectiveness of difference HRM practices......................................................................4
TASK 2............................................................................................................................................5
P5 Importance of employee relation.......................................................................................5
P6 Key elements of employment legislation that impact on the HRM decision making
approach. ...............................................................................................................................7
P7 Application of HRM Practices..........................................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................11

INTRODUCTION
Human resource department is the definite kind of learning and effect full decision
making process to hold the business activities into perfect manner. Organization carrying
different functions and activities to perform the overall function and activities. Present study will
be based on BT organization. It is located in United Kingdom and provides the different holiday
telecommunication company. It brings new changing and effective quality making chance to
make better BT Telecom environment. Present study will introduce aspects of human resource. It
also covers the advantage and disadvantages of recruitment and selection. This helps to define
the new services of things which help to groom the new working environment. Moreover,
employee’s relation encourages the reality of working environment and make environment and
make some changes as per the need of the marketing environment.
TASK 1
P1 Purpose and function of HRM and work prove planning.
Human resource department is the essential and most required function which improves
internal working environment of the organization. Every function of the organization cannot
possible without human resource management (Bratton and Gold, 2017). HRM improves the
productivity and business growth in terms of getting good market image from the market. This
makes better environmental growth and makes better relation with other departments as well.
There are giving some functions of HRM.
Aims or purpose of Human resource management
Defining organizational structure and driving productivity
This is the foremost objective of BT Telecom HR professional to define company overall
structure and enhance the company productivity goals. This process or activity helps to benefit
organization by outlining clearly defined aims and achieving them properly.
Building coordination between organizational departments
HR professional of BT Telecom are also responsible for coordination and harmonious
functionality within, and between different departments.
Offering employee satisfaction
This is the foremost objective of HR professional of BT Telecom in order to make
employee satisfied and happy with the functioning level of company. Company needs to bring
respect of each other and make individual satisfied.
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Keeping up with the societal and ethical models
It is the another aim of HR professional to ensure that legal, ethical and social
environmental issues are suitably dealt with.
Functions of HR management
Employee Compensation and benefits : It is the foremost function of BT Telecom HR
professional in order to ensure employee productivity and satisfaction level towards
organizational goals. BT Telecom needs to provide fair compensation benefits to employee in
order to keep the environment positive and motivated.
Workers development : Workers development is the another responsibility of BT
Telecom HR managers to brings growth development in the company. This gives benefits to
employees in order to ensure continuous development, chances of innovative working etc. it
helps BT Telecom to achieve company aims into more productive manner.
Recruitment and selection : it is the main function of the Human resource management
in order to take the best employees for the organization. Some function is most important to help
in increase the production of the organization and make some change in growth. In process of
recruitment is that to screening the potential employees or a candidate (Brewster, 2017). The
focus of the human resource department is on the activities of human resource and selection of
good employees. Such as planning, staffing the plan and give the rating to employees according
to their performance.
Orientation: To be focus on the further process. Orientation is the activity in which new
employees are meet with old employees and commit the positive activities and growth. It is the
positive aspect of the working in the organization (Cascio, 2018). Make some changes according
to the employees needs for the new working environment.
Maintaining good working condition: this is the foremost work for the HR department
to be focus on the proper environment. Positive environment helps to stable the working
condition and also maintained the positive working environment. It gives new approach and
effective management tools and techniques for further development process. Apart from that, HR
also motivates employees for good performance (Daniels Wang and Ferris, 2017).
Managing employee relation:It is the another duty of human resource department. That
managing the employee relation and try to reduce negative activities that create conflicts and any
misunderstanding between employees relationship. Influence employees into better effective
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manner. Employees are the pillars of the BT Telecom that maintained proper environment
withing the BT Telecom structure. This also helps to accomplish the organization goals and
better effective power.
All the functions or activity of human resource improves management function and
growth productive nature. This makes environment positive and attractive and create new
opportunity for the BT Telecom growth (Guinot, Chiva and Mallén, 2016). Moreover, some new
purpose of HRM is that to promote employees performance and productivity level in terms of
new creativity and growth. Apart from that, it also helps to promote the better environment and
productive managing activity to enhance the future opportunity for the company. Apart from
that, the main function of the department staffing, employee compensation and benefit of
employees in work place.
P2. Different approaches to recruitment and selection.
Definition of Recruitment: Recruitment is the process of finding and hiring the best
qualified candidates for a job opening process. Recruitment is the positive process of searching
for prospective employees and stimulating them to apply for the jobs in BT Telecom.
Definition of Selection: The process of interviewing and evaluating candidates for a
specific job and selecting an individual for employment based on certain criteria. It is the
negative process where HR professional needs to select only required candidates in the business.
It helps BT Telecom to make productive staff team to make better outcomes.
Internal Source of recruitment and selection
Human resource department approaches are very much helpful to be used the best
effective growth and matter. It includes some different types of approaches of internal sources of
recruitment and selection. This makes BT Telecom effective and approachable according to new
matter of growth. Apart from that, approaches and models are highly implemented and growth
able according to matter of fact. New approaches of human resource department are to be used at
the time of recruitment and selection (Konrad, Yang and Maurer, 2016). This brings new
changes and approachable output level. This helps to choose right person for the right job. Apart
from that, it makes new changes and challenging new approaches and better environment. This
makes better growing target market goals in order to meet the needs of the organization tools and
techniques. There are giving some approaches for recruitment and selection process.
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Promotion: this is the technique of internal recruitment and selection through promote
employees from internal business structure without hiring from outside.
Transfer : Transfer where top department decides to transfer the structure withing the
business. Manager will get to know that a position which is vacant in the company.
Strength
 this helps to save the time and money
cost
 There is no need to arrange new
training and development session.
 It helps to increase moral and retention
among employees in the company.
 It helps to keep continuity of
operations, which keep up new overall
suggestion goals.
Weaknesses
 Fails to look upon the new applicants
 In this method BT Telecom has no idea
to enters the BT Telecom and BT
Telecom will have to adjust with one
itself.
 Potential animosity among the ranks.
 It helps to control the most effective
managing performance goals.
 It reduces the chances of lack of
diversity.
 Stagnation : This process rigid the
process of improving the further things
that affect the overall business process
of company.
Job Description: In Job Description is the overall process or document for the new
employee is most important part is that, it represents all information regarding and better growth.
Through this process it makes clear to another employee about the roles and responsibility. It
gives new process or matter of fact that provides better activity and growth. A systematic hiring
process will connect organization into great and effective manner (Langford and et.al., 2014). It
is the systematic and replanted pattern for new employees. That provides complete knowledge
about the organization roles and responsibilities.
Skills inventory: it is the another approach to select best candidate for the roles and
responsibilities. On that basis, employee or new candidate must be connects with new skills that
is currently very much famous and trendy in the market. Apart from that, makes changes and
better growth in terms of new level of growth and making good task oriented work. Moreover,
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skills and extra knowledge will give new career opportunity to the person. Apart from that, it will
also influence the better opportunity and growth (Nguyen, 2016).
Job posting strategy: it is the kind of advertisement that connects new candidates with
the required vacancy of the company. Job posting is the first step to attract the candidates for the
specified rules and regulations. Job posting is another essential process. Job posting is another
matter of fact that provides better opportunity and growth. Through job positing it creates new
changes in the growth of channel. Apart from that, it also makes some new changes and growth
that will affect more effective and target market growth (Reiche, Stahl and Oddou, eds., 2016).
All given strategies and approaches will helps to be used human resource departments for
increase department and attract new attractive candidates towards the BT Telecom development
process.
External Source of recruitment and selection
Methods
Direct Recruitment and selection : in this system of technique manager will recruit
from the given applicants on the basis of required position and skills and abilities.
Campus recruitment and selection: In this method, BT Telecom recruit from the
colleges and institutes on the basis of student the best skills performances or on the basis of good
grades and qualification
Strength
 New staff has been introduced
 HR managers have lots of sources and
option to select best candidate for the
position.
 Hiring up new external candidates
increase the possibilities of new, many
opportunities to find experienced and
highly qualified skilled candidates.
 External process of recruitment can
help to company to hire attractive
employees.
Weaknesses
 Take lots of time and cost
 Required to prepare training and
development
 External recruitment process might be
creating internal conflicts in BT
Telecom.
 Sometimes external recruitment process
has been done by replaced the person
you promote.
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TASK 2
P3 Different practices of HRM
Human Resource Department take use of different approaches and styles to implement
new sources and growth. Moreover, it will increase the overall performance of the organisation
that makes better changes and better opportunity and growth. Over all, this activity gives both
positive and negative impact on the business activities.
Benefits for employee
Flexible Timing: Human resource department focussing on flexible timing through
employees get happy and satisfied with job (Snell, Morris and Bohlander, 2015). Throughout the
week only one day can be leave freely and effective. This effective working can easily create
new positive environment in the organisation.
Dress Code: this is another changes in the activity will create new enthusiasm and
opportunity to make better changes and growth. It wills more explaining about the new effective
working environment. Dress code create formal environment within employees that enhance the
internal environment. In order to make environment professional and productive this activity
should take by the hr manager.
Fun at Work: Every employee needs fun and enjoyment in order to make the best
approachable dress making performance (Tortorella, and et.al., 2015). Fun and enjoyment is
small enjoyment and long lasting strength on employee behaviour. This is the most essential
activity during the work load when employees got tired and lethargic from his work. During that
time, HR needs to be take care about the employee’s performance and growth. This interesting
part manages the working environment and growth for enhancing the better working
performance. More apart, it will also give new opportunity and growth for making new services
and growth.
Benefits for employer
Understand the employees needs : it is the another practice of Human resource
management to be take care of better environmental growth and task making performance. This
will helps to take the better environment and growth. It will take some time and approachable
task making performance (Wehrmeyer, ed., 2017). This is the most essential task for the HR to
understand the human nature and best effective approach in order to hold the good environment
within business environment.
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Reduction in turnover of employees: this becomes the befits for the employer to
understand the needs of employees to maintained the proper benefits for the BT Telecom
organisations.
All such kinds of Human resource planning will enhance the most approachable task
making performance and also enhance the services and growth. Through which all works get
managed and maintain better services and growth. It gives new opportunity and growth for
making good task oriented work.
P4 Effectiveness of difference HRM practises
Human Resource department is the most essential department to manage the BT Telecom
working performance and better opportunity and growth. According to the above given practises
new practices has been introduced to take the employee satisfaction approach. This helps to
make the better approachable task making performance. There are different types of services
provided by the organisation in order to brings new better performance and enhance the
productivity level of employees (Sheehan, 2014.). This overall performance enhances the new
services and new environmental growth. This also brings new challenges and most effective
process to bring new changes for the BT Telecom betterment. This provides productive
outcomes new challenges and new productive task making performance. Apart from that, HRM
is the most needed department who manage the all employee’s data and transformation task
making performance in order to meet the needs of organisation goals and objectives. Apart from
that, there are mentioning some effectiveness or benefits of human resource department. There
are given new changes and approachable task oriented performance. This also helps to get the
most attractive and good oriented performance to make new effective changes
Improve Employee turnover: the foremost task oriented work and gives better
performance level. Apart from that, it also gives better working environment that gives
employees motivation and better objective goals (Silva and et.al 2015). Overall, process makes
environment positive and enthusiastic that makes employees confident and straight forward
towards growth and more challenging opportunities. This is the first reason for that HR practises
are important for the organisation.
Conflict Resolution: HRM practice will also helps to resolve the all BT Telecom issues
and target goals that makes environment more connected and positive. HR always makes sure
that all employees are get to be in good and positive relationship that helps to work together in a
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most productive manner. Moreover, it helps to influence the better opportunity and growth in
order to meet the BT Telecomobjectives and goals.
Employee satisfaction: Employee satisfaction is the most needed for HR to maintain the
BT Telecom productive working and for having good oriented process. This will have the good
environment and task oriented goods and services (Tracey, 2014). Employee satisfaction gives
more extra benefits in order to meet the needs of organisation goals.
On the basis of above benefits and advantages, this makes sure that overall target goals
and strategies are given assurance of HRM practices. All the above benefits are provides equal
approachable task oriented goals. This process helps to take the new step and task oriented
performance. This also enhance internal and external environment. More apart, process is given
new advantages and best working performance and task oriented performance. HR always needs
to make changes in order to get the best approachable performance.
TASK 2
P5 Importance of employee relation.
Employee relation is the most crucial thing for the BT Telecom in order to make the
effective process. This makes things better in the organisation (Wehrmeyer, ed., 2017.). Overall,
this makes the process of growing things and improves better knowledge making performance.
That also helps to give new relation to the effective management tools and techniques. This also
gives new learning and better approachable growth. Overall, it gives new effective services and
better approachable decision making approach. There are given some benefits or importance of
employee relation:
Work become easy: This work become easy and approachable for task making
performance and goal oriented performance in better manner. Better and impressive relation it is
the one of the most effective and productive task approachable decision making approach.
Internal working environment good employees will make environment positive and productive.
Good employee relation will give better services and growth (Wehrmeyer, ed., 2017). That helps
to make the productive nature of growth. Moreover, it provides better opportunity and growth.
Apart from that, work becomes more easy and flexible when all employees of BT Telecom get
more effective and productive nature of growth.
Improves quality: it is another benefit of employee relation that helps to enhance the
product quality and better opportunity and growth. It gives new source of planning that helps to
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develop new productive resource making performance. Furthermore, employee relation helps to
give new ideas and creativity among all other employees which creates new working efficiency
that makes positive and effective performance.
Productivity: Good employees help to connect productivity level of growth, that helps to
give the better approachable growth and task oriented performance. Productivity and overall
performance level helps to grow the things in positive manner (Snell, Morris and Bohlander,
2015). Human resource department of BT Telecom mainly focusing on the productivity that
makes work more efficient and approachable.
The organisation become happy place: good employee relation makes working
environment more happy and positive in terms of good task oriented growth. If worker share and
make some changes according to the needs and wants of the organisation.
Easy to take new decision: - Better employee relation gives new better and effective
training and growth. That keeps the performing level challenging and productive. Human
resources' management is focus to employee relation is most important at the time to take new
decision in working environment (Oke, 2016). In internal work place decision making is applied
under the guidance of each and every worker. To manage work and make some changes in
market share.
Enhance BT Telecom image and profit turnover: employee togetherness will prove
the positive and efficient environment. That gives new opportunities and task making
performance. It helps to improve the better goals and objectives. Apart from that, good relation
among all employees will prove that they work as a team. That will enhance the possibilities and
BT Telecom profit revenue (Tortorella, and et.al., 2015). Moreover, it helps to control the best
approachable growth, making performance. That provides better opportunity and growth.
P6 Key elements of employment legislation that impact on the HRM decision making approach.
At the time when candidates are been selected to get work within any kind of
organisation that will gives new better opportunity and growth. It gives new services and growth
making performance. Apart from that, it gives new better services and growth that makes better
fast performing task and better objectives (Langford and et.al., 2014). Apart from that, it gives
new effective sources and better objective level. Apart from that, the entire organisation needs to
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be maintained proper and productive legislation sources in order to take care about the
organisation rules and regulations. Apart from that, it also gives new opportunity and growth in
order to secure the environmental growth. Apart from that, it gives better and safe environment.
That gives new services and growth. Apart from that, it gives new productive task oriented
performance and better goal and services. Moreover, it gives new sources and growth (Nguyen,
2016). Legislation and laws related employee will protect the overall functional level of
organisation. It gives new strength to the organisation that makes better opportunity and growth.
In case of any avoidance and carelessness. Organisation might get negative impact in terms of
heavy losses. Besides, it gives new sources and better objectives and growth. Overall, it helps to
motivate better objective and growth.
At the time when candidates are been selected to get work within any kind of
organisation. Evert organisation should mentioned the part that they should adopt all kinds of
rules and regulations in order to meet the needs of the organisations in order to take the best
advantages goals and target market. The breach of any mentioned there in employment law. BT
Telecom has liable to pay all the effective sources and making task performance. Comp any
should obey all rules and regulations in order to meet the needs of the employees and better
opportunity task making performance (Wehrmeyer, ed., 2017). There are certain types of laws
and legislation which are to be followed like that of Employment Right Act, Sex Discrimination
Act, Disability Discrimination Act, Equal Pay Act and national Minimum wage act. All these
laws are partially essential for the company in order to meet the needs of BT Telecom objectives
and target market goals (Snell, Morris and Bohlander, 2015). Moreover, there are some elements
that are used on employment legislation and impacting
the decision making of HRM at time when are dealing with any activity of Human resource
management or planning. Those are the element could be :
 Social security
 Affirmative actions
 Sexual harassment
 Working conditions
 Special provisions of occupation or group
 Equal employment opportunity
 Welfare, safety and health
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Wages and remuneration act 1998: This act should adopted by the company to make
proper and ethical structure environment. Such as wages act should be amend by the BT
Telecom and should decide wages accordingly.
Diversity act: this is the another act should followed by the BT Telecom and should
followed by the organisations and their workers. Every one should take advantageous of different
opportunities and growth.
Equality act 2010: BT Telecom should apply equality act and shroud treat every
employee equal without any discrimination.
These above key said components are the major essential part in the organisation. That
should be followed by the employer. Employer should get familiar the all legal legislations into
the business activities in order yo meet the needs of organisation behaviour.
The business environment has be protective and environment outlines and security
measurements of the labourers where the HR staff ought to consent to the base requirements
otherwise they will be lawfully punished (Bratton and Gold, 2017). Apart from that, it makes
also goods and effective services for the organisation in order to meet the needs of the
organisation goals. This shows the organisations positive environment and better opportunity in
front of any case it should be according to the BT Telecom. In terms of entering into the nay
contract or law they should abide all kinds of agreements and should make things better and
enhancement and effective product and services. Besides, HR should also enact the every kinds
of laws and regulations in the business environment. They should abide in the business
environment in order to take the better advancing growth (Langford and et.al., 2014).
P7 Application of HRM Practices
There are many HRM practices in one of the most important part to improve the
productivity and make share. There are presenting different practice is to be used to improve the
performance and productivity and growth in the internal environment, that gives direct impact on
the business environment. According to the marketing environment there should be according to
the current choices. HR makes sure about the new changes in the environment that gives better
services and gives better advancing performance making task. Moreover, application principles.
That makes better changes and better advancing growth. That makes environment challenging
and better effective growth (Langford and et.al., 2014). There are lots of issues that affect
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directly affect business activities and growth. That makes very much effective changing and long
lasting performance and effective decision making approach.
 Selection
 Rewards
 Development Process
 Appraisal Process
All these organizations is to be depended on the HRM practice in organization. Manager
should analyze the external environment and analyze the current trends accordingly they adopt in
the organization function. Apart from that, the focus of the Human resource department is that to
promote the human resource planning and growth. Apart from that, it also makes the better
environment in the organization (Guinot, Chiva and Mallén, 2016). The focus and enlarging
factor of Human Resource is selection of new candidate in organization, give motivation,
enhance performance productivity and growth. All such activities are important and necessary
for the new changes in the business organization. This makes the betterment of the activities in
order to take the new opportunity and growth. Overall, it human resource application should be
change and modified according to the time management development. This gives new
opportunity and growth in according to have the advantages. Overall, it plans the better
environment growth. Besides, to enhance the internal environment. It also gives new changes
and better quality of work improvement (Daniels Wang and Ferris, 2017). Overall opportunity
and growth will make the new opportunity to enhance the employee motivation and participation
growth. It makes better advancement and enlarging process of good things. Moreover, it brings
new changing and opportunity growth. Apart from that, gives new enlarging performance in
order to meet the needs of employee motivation.
CONCLUSION
From the basis of above section, it has been proved that, Human Resource department is
effective practice for the organization better development. Human resource management activity
and growth matter of fact. Moreover, this has been given new advancing growth and matter of
fact. Apart from that, study based on matter of fact. That also helps to control the better effective
growth making task. This makes the effective and growth making performance. This focusing
based on written document assists to focal point on work forces planning and different kind of
human resource management function is assistance. This makes the effective entertainment
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growth. In this context study is based on BT organization. The administration is basically located
in United Kingdom and provide the different function of management. It also presents some
better sources planning. Moreover, this makes the organization productive and long lasting
performance in the business organization. Overall, study covered the all important aspects of
HRM.
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REFERENCES
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management field: Meta-analytic needs and theory development prospects for the
future. Human Resource Management Review. 27(1). pp.8-25.
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equality management systems: An integrated institutional agency and strategic human
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Sheehan, M., 2014. Human resource management and performance: Evidence from small and
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Snell, S. A., Morris, S. and Bohlander, G. W., 2015. Managing human resources. Nelson
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Tortorella, G. L., and et.al., 2015. Learning organisation and human resources management
practices: An exploratory research in medium-sized enterprises undergoing a lean
implementation. International Journal of Production Research. 53(13). pp.3989-4000.
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Tracey, J. B., 2014. A review of human resources management research: The past 10 years and
implications for moving forward. International Journal of Contemporary Hospitality
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Wehrmeyer, W. ed., 2017. Greening people: Human resources and environmental management.
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