Hyatt Regency’s Internal and External Employability Skills

Running head: INDUSTRY CONSULTING PROJECT
Hyatt Regency’s internal and external employability skills
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INDUSTRY CONSULTING PROJECT
Table of contents
Section 1.....................................................................................................................................2
Section 2.....................................................................................................................................4
Section 3.....................................................................................................................................5
Section 4.....................................................................................................................................8
References................................................................................................................................10

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INDUSTRY CONSULTING PROJECT
Section 1
Hyatt Regency has achieved accolades and glory by operating under the hospitality
industry, which has made important contributions to the national economy. Founded in 1957,
the hospitality company has its outlets worldwide. The company specially deals in the hotels
and resorts, for entertaining the customers. As per the annual report of 2017, the annual
revenue was 4.68 million US dollars (Darlingharbour.com, 2018). The operating income was
calculated as 302 million US dollars. The net income was 249 US dollars. The presence of
45000 skilled and efficient employees results in the provision of quality services to the clients
and the customers.
Organizational culture
Culture is one of an important component of the companies and organizations in
terms of luring the clients and the customers towards the brand image. As a matter of
specification, culture is the keystone towards achieving growth (Darlingharbour.com, 2018).
In the case of Hyatt Regency, the following contributes towards the formation of the
organizational culture:
Shared values
Like many other companies, Hyatt Regency identifies core values of honesty,
integrity, kindness, which the employees share for achieving trust, loyalty and dependence
from the clients and the customers.
Belief
Hyatt Regency believes in the provision of quality services to the clients for
enhancing the reputation of the brand image. They believe that caring for the communities is

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INDUSTRY CONSULTING PROJECT
one of the important factors of the corporate social responsibilities (Darlingharbour.com,
2018).
Norms
Hyatt Regency maintains a structure for execution of the business activities. This is
according to the policies, procedures and programs identified within the plans. Strategic
planning helps the staffs to systematize the activities according to their priority for averting
delays.
Innovation
The staffs at Hyatt Regency believe in bringing innovation within the business
activities. This is done through the preservation of traditional values, which enriches the
culture and diversity of the workplace.
Caring and understanding
The staffs at Hyatt Regency expose caring and understanding approach to the clients
and the customers. This is in terms of gaining their trust, dependence and loyalty. Moreover,
this approach enhances the stability in the relationship with the customers
(Darlingharbour.com, 2018).
Multiculturalism
Hyatt Regency follows multiculturalism. Typical evidence of this lies in the services,
it provides. The services of the company are open for the people belonging to all kinds of
race, religion, color among others.
Leadership and teamwork