ICT and IT Governance

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ICT and IT governance
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ICT and IT Governance
Executive Summary
This report will analyze the different aspects of the Westfield Group using ethical framework analysis. It
is based on ethical and IT governance framework. There are many issues in an organization with their
diversity because of digital disruption.
This report will explain different issues in the company and its challenges. It will provide
recommendations and competitive advantage for the company.

ICT and IT Governance
Table of Contents
Executive Summary.....................................................................................................................................1
Introduction.................................................................................................................................................3
Ethical framework.......................................................................................................................................3
Ethical implications..................................................................................................................................4
Digital diversity........................................................................................................................................6
IT Governance Framework..........................................................................................................................6
COBIT (Control Objectives for Information and Related Technologies) framework:...............................6
Cobit five Goals:...................................................................................................................................6
Cobit five Principles:.............................................................................................................................7
Competitive advantages..............................................................................................................................7
Recommendations.......................................................................................................................................8
Conclusion...................................................................................................................................................9
References...................................................................................................................................................9

ICT and IT Governance
Introduction
Business is based on ethics and moral because it builds a good relationship between the company and
its customers. IT Governance framework is necessary to manage most of the things in an organization
(Kizza, 2007). In the present era, most of the companies are using information technologies to manage
their business functions in perfect manner. Moreover, hierarchy is necessary for an organization to
manage different issues and challenges. IT governance provides helps the ineffectiveness of people in an
organization. It also supports the decision-making needs of the organization. There are many issues in
the implementation and maintenance of IT governance because of technical changes (Nfuka & Rusu,
2011).
This report will take the virtue ethical framework to analyze the ICT business case of the Westfield
group. Westfield is a huge group, which have more than 100,000 products. It has developed many
innovations to divert online shopper from online shopping to the physical world.
This report will demonstrate the IT governance framework to analyze different issues and diversity of
the company. It will also explain about awareness of IT governance and IT standards and frameworks to
get a competitive advantage in the existing market.
Ethical framework
There are four ethical theories are used in different businesses and it is a tough job that manages all
things in well mannered. The company should implement a code of ethics to manage different ethical
issues in their premises and business functions (LEE, et al., 2016). In addition, Westfield has
implemented new digital services in their malls to attract its customers, such as digital storefronts, click,
and collect hubs, mobile food service apps, car parking payment services, and many others.
The Westfield shopping center is creating a platform in which it creates the searchable mall web
platform, which is used to integrate retailers and provide help to shoppers find their desired
destinations in the mall. The company is continuing with digital transformation and implements new
things to attract online shoppers in their malls based on quality services and products, which are not
available online. The company has set up a lab for the creation of new systems to manage different
things of business processes, such as ecosystems with innovative digital, social, and mobile marketed
opportunities. It will increase the interest of shoppers to visit malls for shopping with high quality of