IT Project Management Experience

This assignment delves into a personal account of IT project management experience. It explores the challenges faced, strategies employed for effective team collaboration, and the development of crucial project management skills such as communication, problem-solving, and leadership. The report emphasizes the importance of these attributes in driving successful IT projects.

ICT Project Management
September 5
2017
Name of student
Assessment item 2:
Team work and
reflection

Team work and reflection
Table of Contents
Part One......................................................................................................................................................................... 2
Project Name / Team / Description..............................................................................................................2
Team Charter.......................................................................................................................................................... 2
Part Two........................................................................................................................................................................ 5
Learning Cycles...................................................................................................................................................... 5
Part Three..................................................................................................................................................................... 7
Communication Plan............................................................................................................................................ 7
Part Four........................................................................................................................................................................ 9
Reflection.................................................................................................................................................................. 9
References.................................................................................................................................................................... 9
Part One
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Team work and reflection
Project Name / Team / Description
Project’s Name: RALS Volunteers Management System
Team’s Name: Virtucon Consultants
Project Description: Globex does an exhibition every year named as Riverina Agriculture
and Lifestyle Show (RALS), in which many volunteers participate to make the show
successful and the profit from it directly handed to charitable trust ICV. Being a charitable
show, many NGOs provide support by providing their manpower as volunteers. Globex
need to maintain the list of volunteers, their needs, their rosters and many more manually.
This manual system has chances of error and can hamper the show, so Globex
conceptualized to develop an automatic system for maintain the roster. Virtucon being a
long time consultant of Globex will not charge for its management services for the project
and develop the system for Globex.
Members: Name of Student, E-mail & Contact Number
Noah Williams, [e-mail], [phone],
James Wilson, [e-mail], [phone]
Team Charter
Skills and Knowledge
The members with various learning base of rationale and programming, emergency first
aid treatment, data collection, stakeholder management and so on can add to the task. The
members with great aptitude of transaction, powerful correspondence and mass
management techniques can add to the task (Athanasaw, 2003). The members with various
administration aptitudes like dictatorial yet participative, set example and self-driven
characteristic can add value to the project.
Roles and Responsibilities
The rotational basis job of the members can be as:
Noah Williams: shall coordinate for the data entry in the system
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Team work and reflection
Student: note the stakeholder’s expectation list
James Wilson: shall do data collection activity and handover to Noah for his further
action.
Team’s Communication Process
The members of team for the project must meet on daily basis at meeting room once in the
morning to understand and discuss the plan for the day and always open door policy is
available (Cren, 2016). The members can contact other members via e-mail, phone etc. the
shared folder is kept in single PC and is shared with proper access to its users for the
project.
Team’s Rules & Expectations
Goal: the ultimate goal of the team members is to manage stakeholder’s need and fulfill
their all agreed expectations or the real success of the project
Experience: team work can have positive and negative impacts both. The positivity in team
work can be obtained by maintaining clarity in goal with clear positive objective and open
minded (O'Grady, 2017). Whereas the team work can have negative impacts too if not
handled properly like with the unavailability of clear objective and goal can lead to conflict
and finally less productivity or even by having other issue like favoritism and many more
can have ill effect of having team work.
Team value: the team must maintain a value of its member and respect each other to have
positive atmosphere of working ad its can obviously give higher productivity. But there are
few more values like the team must continuously search for development of the group,
sufficiently energetic to conduct critical tasks; fearless and confident to take own decision
but always it is recommended to take decision after discussing with the team members
only, be straightforward and keep up sound workplace, think about group's good and
regard all colleague's way of life (Bristol, 2012).
Code of Ethics: we the team members shall always maintain proper discipline in the office
and it is our moral duty to keep the project out of social dirt like corruption and favoritism.
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Team work and reflection
All the decisions must be taken after conducting adequate study and any body’s influence
shall not be entertained (PMI, 2017). We will abide by the policy of the company and act
according towards achieving the goal.
Rules and Expectations: over and above the values and ethical concerns which the team
shall follow there are few more table rules which need to be followed by the team members
while on duty. The team members should always follow group's choice, work entire
heartedly, comprehend the way of life appropriately and stay away from clashes (Gupta,
2017). Team members should never miss from meeting without earlier notice and notify in
case of any emergency and be more egoistic than work.
Signature:
Student’s Name
Signature:
Noah Williams
Signature:
James Wilson
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Team work and reflection
Part Two
Learning Cycles
Roles
Organiser: Student’s Name, Project Manager
Scribe: Noah Williams and James Wilson, Team Member
Team’s Learning Record (Marchewka, 2003)
Few facts Few more assumptions Lots of questions
Team member need to
gather information from
different volunteers and
enter in the system manually
to further develop the
system
All the data collection
activity shall be smooth
enough and all will
cooperate
Can there be any local
(native) issue while
collecting the information
The automatic system need
to be developed for Globex
team to avoid issues they
face while maintain the
rosters manually
Hopefully the automatic
system which shall be
generated will solve the
purpose of Globex
employees
What is the alternative of the
system till it is getting ready
for the current year function
Virtucon will not change any
money from Globex for the
management activity
There will not be any
financial crisis during the
project execution stage
What will happen if there
some financial crisis arises
in between the project life
cycle
Volunteers meal system also
required to be maintained in
the system for auto
generation of report and
type of meal according to the
duty roster of the volunteers
Meal system shall be
available near to site and no
extra transport arrangement
is required to be planned
and enter in the system
Where from can the meal be
arranged if someday the
vendor closes his shop, then
how to manage the
volunteers
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Team work and reflection
The project management
activities will not need to
much man-hours to be
invested
What is the total budget for
the whole project
What should be the time
schedule to complete the
project
Who is the third party
consultant to check and
certify Virtucon’s progress
Action Plan for the questions in team’s learning
Questions Action to resolve By Whom By When
Can there be any local
(native) issue while
collecting the information
Globex and other volunteer
organizations to take care of
the issue if arises.
Globex
Employee or
Volunteers
As and when
required
What is the alternative of
the system till it is getting
ready for the current year
function
Till the system is fully trained
and handed over to client the
manual system shall be
followed for few more days
too.
Team
members,
Virtucon
Till
commissioning
for the project
What will happen if there
some financial crisis arises
in between the project life
cycle
Globex and Virtucon top
management need to sit
across the table and sort out
the issues to facilitate smooth
execution of the project
Virtucon
sponsor
Before start of
the project
Where from can the meal
be arranged if someday
the vendor closes his
shop, then how to manage
The administration
department of Globex needed
to take care of the issue
Globex
Employee
Before the
show
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Team work and reflection
the volunteers
What is the total budget
for the whole project Need to be finalized by the
sponsors and head of
Virtucon
Sponsor of
Globex and
Project
Manager
Before the
start of project
What should be the time
schedule to complete the
project
Virtucon to submit a draft
very soon
Virtucon
Team
2 weeks prior
to start of
work
Who is the third party
consultant to check and
certify Virtucon’s progress
Some third party agency need
to be deployed for cross
checking
Globex
management
Before the
start of project
Part Three
Communication Plan
Stakeholders
of the project
Designa
tion What When Where Why How
Head Globex Sponsor
All
compiled
mileston
e status
reports
Fortnightl
y
E-mail &
Head
Globex’s
chamber
To help in
taking
appropriat
e decision
whenever
required
Formal
Written
and verbal
Head Virtucon Owner All
compiled
mileston
e status
reports
Fortnightl
y
E-mail &
Head
Globex’s
chamber
To help in
taking
appropriat
e decision
whenever
Formal
Written
and verbal
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Team work and reflection
required
Globex
Employees
Employe
es
All
progress
report
with
issues
faced vs
resolved
weekly
E-mail &
Meeting
room
To be on
same boat
Formal
and
informal
written
Volunteers Voluntee
rs
Schedule
of data
collectio
n
daily
E-mail &
Meeting
room
To update
the system
Formal &
Informal
written
Student’s
Name
Project
Manager
All
reports
Daily,
Weekly &
Fortnightl
y
E-mail,
Phone &
meeting
room
To update
and do
planning
for next
action
Formal &
Informal
written
and verbal
Noah Williams Team
Member
All
reports
Daily,
Weekly &
Fortnightl
y
E-mail,
Phone &
meeting
room
To update
and do
planning
for next
action
Formal &
Informal
written
and verbal
James Wilson Team
Member
All
reports
Daily,
Weekly &
Fortnightl
y
E-mail,
Phone &
meeting
room
To update
and do
planning
for next
action
Formal &
Informal
written
and verbal
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Team work and reflection
Part Four
Reflection
To make a project successful the leadership skills are very much important, without the
leadership skills in project manager can actually fail the project. The leadership skills do
not only come from the technical knowledge which any project manager possesses. But the
leadership skills are some soft skills generally present in the blood of the leaders like set
example for other by doing remarkable job, always confident on the decision taken and
shall also stand by the decision, possess a brilliant communication skill which keeps them
ahead of others, person with very positive attitude and always ready to solve problems of
own and others too, the person must not be aggressive always he or she must also have
patience enough to listen to others and so on (Marsh, 2013). Even though not all but many
of the above discussed characteristics are present in my experience while developing the
report like all the problems been solved, team work is been motivated, dedicated most of
the work to team, defined rules and roles of team members.
A manager can only manage the work and do the coordination activity, whereas a project
manager of IT project need much more than that and require to set the path and vision for
the team and always keep on motivating the team along with taking out the desired
progress too an being the IT field which is purely people centric progress so the manager
needs to be act as leader by having good communication skill, leadership skills,
motivational skill, problem solving skill and many more as per above discussion (Schiff,
2017). So it can be concluded that the report development has provided clear idea about
the IT project management experience and team handling.
References
Athanasaw, Y. A. (2003). Team Characteristics and Team Member Knowledge, Skills, and
Ability Relationships to the Effectiveness of Cross Functional Teams in the Public‐
Sector. International Journal of Public Administration.
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Team work and reflection
Bristol, P. (2012). The brick and mortar of project success: core values and key
accountabilities. Paper presented at PMI® Global Congress 2012—EMEA. Newtown
Square: Project Management Institute.
Cren, M. L. (2016, April 8). 8 Simple and Effective Ways to Improve Team Communication.
Retrieved September 4, 2017, from Azendoo: https://blog.azendoo.com/8-ways-to-
improve-team-communication/
Gupta, M. (2017, March 30). Ground rules to set you up for success. Retrieved September 3,
2017, from www.simplilearn.com: https://www.simplilearn.com/rules-to-set-you-
up-for-success-article
Marchewka, J. (2003). Information technology project management: Providing measurable.
New Jersey: John Wiley & Sons.
Marsh, F. (2013, July 11). 10 Great Leadership Skills of Project Management. Retrieved
September 4, 2017, from About Leaders: https://aboutleaders.com/10-great-
leadership-skills-of-project-management/
O'Grady, D. D. (2017). Let’s Be Negative And Positive About Teamwork. Retrieved September
3, 2017, from http://www.drogrady.com: http://www.drogrady.com/415/lets-be-
negative-and-positive-about-teamwork/
PMI. (2017). Code of Ethics & Professional Conduct. Retrieved September 3, 2017, from
www.pmi.org: https://www.pmi.org/about/ethics/code
Schiff, J. L. (2017, August 30). 7 must-have project management skills. Retrieved September
4, 2017, from IDG Communications:
https://www.cio.com/article/2389129/project-management/project-management-
7-must-have-project-management-skills-for-it-pros.html
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