ICT Project Management - Desklib

This document provides a comprehensive guide on ICT project management. It covers topics such as measurable organizational value, scope management plan, work breakdown structure, project risk analysis, quality management plan, and more. The document also includes a table of contents, milestones, and project budget.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of Student
Name of University
Author Note

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ICT PROJECT MANAGEMENT
Table of Contents
Part 1: MOV- Measurable Organisational Value................................................................3
1.1. Project Description...................................................................................................3
1.2. Desired Area of Impact.............................................................................................3
1.3. Identified Project Value............................................................................................3
1.4. Stakeholders’ Expectations and Target....................................................................4
1.4. Set Timeline for MOV..............................................................................................5
1.5. Summary of the MOV..............................................................................................5
Part 2: Scope and Scope Management Plan....................................................................6
2.1. Scope of the Project..................................................................................................6
2.2. List of Resources in the Project................................................................................6
Part 3: Work Breakdown Structure (WBS).........................................................................7
3.1. Work Breakdown Structure for TAHS.....................................................................7
3.2. Deliverable and Milestone and Project budget.......................................................10
Part 4: Project Risk Analysis and Plan..............................................................................15
4.1. Project Assumptions...............................................................................................15
4.2. Risk and Risk Mitigation Plan................................................................................15
Part 5: Quality Management Plan......................................................................................16
5.1. Team’s Objective....................................................................................................16
5.2. Verification Activities............................................................................................16

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ICT PROJECT MANAGEMENT
5.3. Validation Activities...............................................................................................16
Part 6: Closure and Evaluation..........................................................................................16
6.1. Project Closure Checklist.......................................................................................17
6.2. Project Evaluation...................................................................................................17
Bibliography......................................................................................................................18
Appendix............................................................................................................................20

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ICT PROJECT MANAGEMENT
Part 1: MOV- Measurable Organisational Value
1.1. Project Description
The Globex firm has more than 30 years of experience in business related to agriculture.
The company has embarked on a mission of providing training to the high school students
(TAHS) regarding agricultural business so that the can easily secure a job. For the same, a
computer based system for management of the Training and Apprenticeship program for the high
school students. The project is to develop the computer based system. The project is undertaken
by Virtucon, a client of Globex Corporation.
1.2. Desired Area of Impact
Strategy: The development of the computer based system is likely to manage the
training program more efficiently.
Customer: The system will be beneficial for the customers as it eliminates the need of
any manual record keeping.
Financial: The system is expected to work for the profit of Globex Corporation
Operational: The project is undertaken by Virtucon and is expected to have a high
operational output.
Social: The training program is expected to help the High school students in securing a
good job.
1.3. Identified Project Value

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ICT PROJECT MANAGEMENT
Value
Impact
Area
Better (On a
scale of 1 to 5)
Faster (On a
scale of 1 to 5)
Cheaper (On a
scale of 1 to 5)
Do More(On a
scale of 1 to 5)
Customer 2 2 4 2
Strategy 3 4 4 4
Operational 3 4 4 4
Social 2 5 3 3
Financial 4 5 5 3
1.4. Stakeholders’ Expectations and Target
Stakeholders Expectations Target
Kashish Bawa (Project manager) Appropriate management of the
project
To ensure project is completed
within the time specified
Aarish khan (System Designer) This stakeholder is expected to
prepare the design of the student
To develop a design as per
specifications
Gurvinder Kaur (Business
analyst)
This stakeholder is expected to
analyse the business profitability
To assist in appropriate project
development
Saloni (Developer) This stakeholder is expected to Coding the computer based

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ICT PROJECT MANAGEMENT
contribute in project coding system as per specifications
Deepjot Kaur (Tester) This stakeholder is expected to
test the software developed
To ensure that a working
software is delivered.
Globex Representative This stakeholder is expected to
ensure that the project is
completed according to the set
specifications
To provide needed guidance
1.4. Set Timeline for MOV
1.5. Summary of the MOV
MOV Description
Area of Impact The desired area of impact of the project is
identified on basis of strategy, customers,
operation, financial and society.
Project Value The values of the project is identified. A high
performance and low budget system is needed to be
developed.

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ICT PROJECT MANAGEMENT
Stakeholder’s Expectation The expectations and the target of the stakeholders
are identified.
Time Required for MOV 266 Days
Part 2: Scope and Scope Management Plan
2.1. Scope of the Project
The TAHS project scopes are as follows-
 Development of the a well functional computer based system for TAHS
 Management of the entire development process
 Execution of the project in a low cost
The out of scope requirements of the project are as follows-
 The project does not incorporate training
 The project should not be delayed
2.2. List of Resources in the Project

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ICT PROJECT MANAGEMENT
Part 3: Work Breakdown Structure (WBS)
3.1. Work Breakdown Structure for TAHS

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ICT PROJECT MANAGEMENT

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ICT PROJECT MANAGEMENT
TAHS Computer-Based
System
Project Starts Planning Phase
Meeting With Globex
Specification identification
Requirements Gathering
Sharing the Documents
with Globex for Approval
Development of a Project
Plan
Milestone 1: Approval of
Project Plan
Inititaion Phase
Development of the
Project Schedule as per
plan
Development of Project
Budget
Approval of Schedule and
Budget of the Project
Development of Project
Charter
Milestone 2: Approval of
Project Charter
Execution Phase
Design Phase
Designing the Interface of
the Software
Finalization of the
graphical designs
Coding
Coding the Software
Database Coding
Linking the software with
the Database
Milestone 3: Completion
of Project Coding and
Linking with Database
Testing Phase
System Testing of the
Software
Beta Testing
User Acceptance Testing
Identification of Bugs in
the System
Fixing the Bugs
Milestone 4: Completion
of Software Testing
Evaluation Phase
Validation of the Software
Developed
Checking if the Project is
able to meet the
requirements specified
Verification of the
specification
Milestone 5: Detailed
Project Documentation
Closure Phase
Payment Completion
Client Sign Off
Resource Release
Documentation
Milestone 6: Project
Completion
Figure 1: Work Breakdown of TAHS Computer based system Project

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ICT PROJECT MANAGEMENT
3.2. Deliverable and Milestone and Project budget
WBS Task Name Duration Start Finish Predecessor
s Resource Names Cost
0
TAHS
Computer-Based
System
266 days
Fri
25-
01-19
Fri 31-
01-20 $244,912.00
1 Project Starts 0 days
Fri
25-
01-19
Fri 25-
01-19 Project manager $0.00
2 Planning
Phase 29 days
Fri
25-
01-19
Wed
06-03-
19
$29,600.00
2.1 Meeting With
Globex 7 days
Fri
25-
01-19
Mon
04-02-
19
1 Globex ,Project
manager $6,720.00
2.2 Specification
identification 10 days
Tue
05-
02-19
Mon
18-02-
19
3
Globex ,Project
manager ,Project
Supervisor
$12,800.00
2.3 Requirements
Gathering 5 days
Tue
19-
02-19
Mon
25-02-
19
4 Project Team $3,200.00
2.4
Sharing the
Documents with
Globex for
Approval
2 days
Tue
26-
02-19
Wed
27-02-
19
5 Project Team $1,280.00
2.5 Development
of a Project Plan 5 days
Thu
28-
02-19
Wed
06-03-
19
6
Project
Team ,Project
manager
$5,600.00
2.6
Milestone 1:
Approval of
Project Plan
0 days
Wed
06-
03-19
Wed
06-03-
19
7 $0.00
3 Initiation
Phase 27 days
Thu
07-
03-19
Fri 12-
04-19 $24,736.00
3.1
Development
of the Project
Schedule as per
plan
7 days
Thu
07-
03-19
Fri 15-
03-19 8
Project
manager ,Project
Team
$7,840.00
3.2 Development
of Project Budget
7 days Mon
18-
Tue
26-03-
8,10 Resource
Manager ,Project
$4,256.00

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ICT PROJECT MANAGEMENT
03-19 19 Supervisor
3.3
Approval of
Schedule and
Budget of the
Project
3 days
Wed
27-
03-19
Fri 29-
03-19 11 Globex $1,440.00
3.4 Development
of Project Charter 10 days
Mon
01-
04-19
Fri 12-
04-19 12
Project
manager ,Project
Team
$11,200.00
3.5
Milestone 2:
Approval of
Project Charter
0 days
Fri
12-
04-19
Fri 12-
04-19 13 $0.00
4 Execution
Phase 100 days
Mon
15-
04-19
Fri 30-
08-19 $128,000.00
4.1 Design Phase 35 days
Mon
15-
04-19
Fri 31-
05-19 $17,600.00
4.1.1
Designing
the Interface of
the Software
25 days
Mon
15-
04-19
Fri 17-
05-19 14 Designer ,Technical
Supervisor $14,000.00
4.1.2
Finalization
of the graphical
designs
10 days
Mon
20-
05-19
Fri 31-
05-19 17 Technical Supervisor $3,600.00
4.2 Coding 65 days
Mon
03-
06-19
Fri 30-
08-19 $110,400.00
4.2.1 Coding the
Software 30 days
Mon
03-
06-19
Fri 12-
07-19 18
Coding Team of
Virtucon ,Technical
Supervisor,Hardware
[1],Software [1]
$69,800.00
4.2.2 Database
Coding 25 days
Mon
15-
07-19
Fri 16-
08-19 20
Coding Team of
Virtucon ,Technical
Supervisor
$29,000.00
4.2.3
Linking the
software with the
Database
10 days
Mon
19-
08-19
Fri 30-
08-19 21
Coding Team of
Virtucon ,Technical
Supervisor
$11,600.00
4.3
Milestone 3:
Completion of
Project Coding
and Linking with
Database
0 days
Fri
30-
08-19
Fri 30-
08-19 22 $0.00
5 Testing Phase 61 days
Mon
02-
09-19
Mon
25-11-
19
$17,080.00

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ICT PROJECT MANAGEMENT
5.1
System
Testing of the
Software
7 days
Mon
02-
09-19
Tue
10-09-
19
23 Software Tester $1,960.00
5.2 Beta Testing 15 days
Wed
11-
09-19
Tue
01-10-
19
25,23 Software Tester $4,200.00
5.3
User
Acceptance
Testing
12 days
Wed
02-
10-19
Thu
17-10-
19
26 Software Tester $3,360.00
5.4
Identification
of Bugs in the
System
12 days
Fri
18-
10-19
Mon
04-11-
19
27 Software Tester $3,360.00
5.5 Fixing the
Bugs 15 days
Tue
05-
11-19
Mon
25-11-
19
28 Software Tester $4,200.00
5.6
Milestone 4:
Completion of
Software Testing
0 days
Mon
25-
11-19
Mon
25-11-
19
29 $0.00
6 Evaluation
Phase 24 days
Tue
26-
11-19
Fri 27-
12-19 $35,520.00
6.1
Validation of
the Software
Developed
10 days
Tue
26-
11-19
Mon
09-12-
19
30
Project
manager ,Project
Team ,Technical
Supervisor
$14,800.00
6.2
Checking if
the Project is able
to meet the
requirements
specified
7 days
Tue
10-
12-19
Wed
18-12-
19
30,32
Project
manager ,Project
Team ,Technical
Supervisor
$10,360.00
6.3
Verification
of the
specification
7 days
Thu
19-
12-19
Fri 27-
12-19 33
Project
manager ,Project
Team ,Technical
Supervisor
$10,360.00
6.4
Milestone 5:
Detailed Project
Documentation
0 days
Fri
27-
12-19
Fri 27-
12-19 34 $0.00
7 Closure Phase 25 days
Mon
30-
12-19
Fri 31-
01-20 $9,976.00
7.1 Payment
Completion 10 days
Mon
30-
12-19
Fri 10-
01-20 35
Business
Analyst ,Quality
Assurance Manager
$5,200.00
7.2 Client Sign 5 days Mon Fri 17- 37 Project manager $2,400.00

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ICT PROJECT MANAGEMENT
Off 13-
01-20 01-20
7.3 Resource
Release 7 days
Mon
20-
01-20
Tue
28-01-
20
38 Resource Manager $2,016.00
7.4 Documentation 3 days
Wed
29-
01-20
Fri 31-
01-20 39 Writer $360.00
7.5
Milestone 6:
Project
Completion
0 days
Fri
31-
01-20
Fri 31-
01-20 40 Globex ,Project
manager $0.00
In the table above, the milestones are marked in red. The schedule Gantt Chart for TAHS
computer based system is as follows-

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ICT PROJECT MANAGEMENT

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ICT PROJECT MANAGEMENT
Part 4: Project Risk Analysis and Plan
4.1. Project Assumptions
The major assumptions associated with the implementation of this project are as follows-
 An efficient communication is ensured among the project team members, so that
the issues associated with the project are effectively shared with the stakeholders
 It is assumed that the resources assigned in the project will be easily available
4.2. Risk and Risk Mitigation Plan
The risk and their mitigation plan is evaluated in the table below-
Risk Description Probability Impact Risk Owner Risk Response
Resource
Unavailability
The allocated
resources is
insufficient
Medium High Resource
manager
The resource
assignment
should be
appropriate
Technical fault The Computer
based system is
incompatible
High High Technical
Manager,
Coder
Technical
manager is
expected to
supervise the
development
process
Schedule Risk The time
allocated is
insufficient
Medium High Project
manager
Appropriate
time is
allocated

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Budget Risk The budget
allocated is
insufficient
High Medium Project
Manager
An appropriate
budget is
proposed
Communicatio
n Issues
Inappropriate
communication
channel
leading to
communication
issues
Low Low Project
Manager
A
communication
plan is
developed
Part 5: Quality Management Plan
5.1. Team’s Objective
The project team aims in completing the project is a low cost. The computer based
system that is to be developed should be of high functionality.
5.2. Verification Activities
The verification activities include appointment of a supervisor to examine each and every
phases of project development to ensure that the project is following the specified requirements.
5.3. Validation Activities
The validation activities include testing of the software at the end of the development
phase to ensure that the required functionality of the system is achieved.
Part 6: Closure and Evaluation

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ICT PROJECT MANAGEMENT
The project closure and evaluation is the last stage of project development lifecycle. The
project evaluation phase is important as it validates and verifies the specifications of the project
(refer to appendix).
6.1. Project Closure Checklist
The project closure checklist for the TAHS computer based projects are as follows-
Checklist Items Response (Yes/No)
Has the project covered all specifications? Yes
Has the project been completed with the assigned
resources?
Yes
Has the project been completed within the time
allocated?
Yes
Is the software tested before release? Yes
Have the feedbacks been collected? Yes
Is the project evaluation stage completed? Yes
6.2. Project Evaluation
The MOV of the project will be evaluated by analysing the extent to which the project is
able to fulfil its goals. The project evaluation will be done at the end of the project. It is the
responsibility of the project manager to evaluate the MOV of the project.

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Bibliography
Davis, K. (2014). Different stakeholder groups and their perceptions of project
success. International journal of project management, 32(2), 189-201.
Ensslin, S. R., Ensslin, L., de Oliveira Lacerda, R. T., & de Souza, V. H. A. (2014). Disclosure
of the state of the art of performance evaluation applied to project
management. American Journal of Industrial and Business Management, 4(11), 677.
Harrison, F., & Lock, D. (2017). Advanced project management: a structured approach.
Routledge.
Heagney, J. (2016). Fundamentals of project management. Amacom.
Hornstein, H. A. (2015). The integration of project management and organizational change
management is now a necessity. International Journal of Project Management, 33(2),
291-298.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Kostalova, J., Tetrevova, L., & Svedik, J. (2015). Support of project management methods by
project management information system. Procedia-Social and Behavioral Sciences, 210,
96-104.
Marchewka, J. T. (2014). Information technology project management. John Wiley & Sons.

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ICT PROJECT MANAGEMENT
Mir, F. A., & Pinnington, A. H. (2014). Exploring the value of project management: linking
project management performance and project success. International journal of project
management, 32(2), 202-217.
Nicholas, J. M., & Steyn, H. (2017). Project management for engineering, business and
technology. Routledge.
Xu, Y., & Yeh, C. H. (2014). A performance-based approach to project assignment and
performance evaluation. International Journal of Project Management, 32(2), 218-228.

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ICT PROJECT MANAGEMENT
Appendix
Davis, K. (2014). Different stakeholder groups and their perceptions of project
success. International journal of project management, 32(2), 189-201.
According to Davis, (2014), a particular group of stakeholders might have different
perception to project’s success. As per the views of the different stakeholders group, the project’s
success is based on a number of factors. One of such factors is appropriate project evaluation.
Project success is important for its implementation and the works associated with ensuring the
project success is considered to be project based works. There are a number of reasons behind
the failure of a project which are needed to be evaluated in order to understand the reason behind
the project success. According to Davis, (2014), quality is an important factor behind the
project’s success and therefore, it becomes a necessity to make sure that a particular project is
being implemented with an appropriate quality. Apart from that, team collaboration becomes an
essential aspect of ascertaining that a project is successful. Apart from that, it is the responsibility
of the entire team to ascertain that an appropriate quality of project is received. While leading a
project, the project manager is required to be certain that the project that is being implemented is
actually fulfilling the given specification. This is validated in the project evaluation phase and
therefore, this phase of project implementation is important.
Mir, F. A., & Pinnington, A. H. (2014). Exploring the value of project management: linking
project management performance and project success. International journal of
project management, 32(2), 202-217.

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ICT PROJECT MANAGEMENT
According to Mir & Pinnington, (2014), the success of project management is linked with
the performance of project management. One critical aspect of project management is project
evaluation. It has been observed that several business organizations are making use of the
different project management tools with an aim of increasing the business profit. Following an
appropriate project management process, ascertains that any project is implemented as per the
desired specifications. Therefore, it can be concluded that the project evaluation is needed to
ascertain that specific project quality is achieved. The factors behind success of a project differ
mainly because the project differ in size, complexity and uniqueness. Therefore, the factors
behind the success of the project differs as well. However, the evaluation phase of the project
remains constant for each and every project as it validates the specifications and objectives of the
project. In this research paper, the author identifies a number of alternative frameworks related to
measurement of project success. These frameworks include the need of ensuring that the project
that is being implemented matches the specifications provided by the client. Therefore, it is
necessary to ascertain that the project is following appropriate project management methods for
project completion.
Xu, Y., & Yeh, C. H. (2014). A performance-based approach to project assignment and
performance evaluation. International Journal of Project Management, 32(2), 218-
228.
According to Xu & Yeh, (2014), project assignment and project evaluation is considered
to be two major issues related to management of a project. A project is associated with fulfilling
the objectives and the specifications of the client. In doing so, project evaluation becomes a
necessity. An organization based project aims in fulfilling the objectives of the organization. The
extent to which an organization is able to fulfil the required objective of the project is determined

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ICT PROJECT MANAGEMENT
in the project evaluation phase. Therefore, this particular phase of project implementation holds a
lot of importance in management of a project. The research report indicates that project
evaluation phase has a significant contribution in successful management of a project. The
performance evaluation phase of the project helps in accurately assessing the actual
achievements and the issues related to a project.