Globex Rostering System Development Project

This assignment details the development of a new rostering system for Globex. It outlines various project phases including task scheduling, design, implementation, testing, risk management, and closure. Specific roles and responsibilities are assigned for each task, along with milestones for progress tracking. The project's impact on customers, strategy, social aspects, operations, and finances is also evaluated.

Running head: ICT PROJECT MANAGEMENT
ICT Project Management
Name of the Student
Name of the University
Authors Note

1ICT PROJECT MANAGEMENT
Table of Contents
1.Project overview...........................................................................................................................2
2.0 Measurable organizational value (MOV)..................................................................................2
2.1 Desired area of Impact...........................................................................................................2
2.2 Value of the project plan........................................................................................................3
2.3 Stakeholder involved in the project plan...............................................................................3
2.4 Proper timeframe and metric.................................................................................................4
3. Scope management plan..............................................................................................................5
3.1 Detailed scope of the project.................................................................................................5
3.2 List of resources.....................................................................................................................7
4. Project schedule and WBS...........................................................................................................8
4.1 Project schedule.....................................................................................................................8
4.2 WBS.....................................................................................................................................12
4.3 Milestone of the Project plan...............................................................................................12
5. Project risk analysis and plan....................................................................................................12
5.1 Project assumptions.............................................................................................................12
5.2 Risk Assessment..................................................................................................................14
6. Quality management plan..........................................................................................................18
6.1 Philosophy for delivering a quality system to the client......................................................18
6.2 Quality issues.......................................................................................................................18
Bibliography..................................................................................................................................21
Appendices:...................................................................................................................................23
Appendix 1: Annotated Bibliography........................................................................................23
Appendix 2: Closure checklist...................................................................................................24
Appendix 3: Project evaluation.................................................................................................27

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1.Project overview
The paper will explain how Riverina Agricultural ad lifestyle show should be managed.
The show has been organised to demonstrate the lifestyle items as well as the agricultural events.
This show becomes quite popular, and they have expanded their market, that is why the
management team of the show has decided to appoint new volunteers. The volunteers are
required in large number to manage the show. The management team of the Riverina
Agricultural ad lifestyle show has taken several initiatives to manage RALS show. However, the
approaches contain many flaws. For this reason, Globex has planned to design a rostering system
to run the show.
This paper will showcase the management plan, the relevant data associated with the
management plan. The project schedule and the project budget that is required to manage all the
resources for the project will be explained. The project can face several challenges in the
meantime, and all the challenges have been illustrated in the paper. For the RALS project, the
recommendations have been made so that the issues generated can be addressed and those issues
can be solved with ease.
2.0 Measurable organizational value (MOV)
2.1 Desired area of Impact
Desired area of impact should incorporate:
Customer: Globex’s adopted rostering system can assist in knowing queries of the
customers; also it can lessen the queries that are frequently raised by them.

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Strategy: Globex’s newly built system is helpful to keep each and every detail of the
various customers.
Social: The new system is helpful to establish communications between the clients for
that they can communicate smoothly and efficiently.
Operational: The new rostering system is helpful as it facilitates the storage of the
details of the volunteers in the database; information can be simply acquired from the database
with the aid of the rostering system. Thus the organizations’ operations become easy.
Financial: The rostering system designed by Globex helps in acquiring money quickly
that have been invested in the business to earn profit.
2.2 Value of the project plan
Value of project plan has been illustrated as:
Better: The newly built rostering system assists both the volunteers as well as the
clients. The rostering system offers security to the data currently stored in the database server.
Cheaper: The business operations’ cost can get reduced as a result of the newly designed
rostering system designed by Globex.
Faster: The response time for consumers and response time for the volunteers can get
reduced with the aid of the rostering system.
2.3 Stakeholder involved in the project plan
Stakeholders associated with the project -

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Satisfies by the
CEO
Manages by
Project team
Monitors by
Volunteers
Informs by
Staffs
Interest
Power
2.4 Proper timeframe and metric
Rank Effect Metrics Timeframe
1 Operational The business
operations can take
significantly less time
to finish with the help
of the newly designed
rostering system
3.5 months
2 Strategy The data of the
volunteers can be
tracked with the aid
of the rostering
2.5 months

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system designed by
Globex.
3 Customer The rostering system
is capable to reduce
the response time
1.5 months
4 Social The interaction
between the
volunteers and the
clients
3 months
5. Financial The rostering system
facilitates the
business operations
5 months
3. Scope management plan
3.1 Detailed scope of the project
Detailed scope of project is detailed as-
Requirements: Globex has designed the rostering system to gather the relevant
information related to the volunteers.
In scope and out scope:
In scope: In scope of the project incorporates

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 Designing a rostering system to carry out the business activities.
 Helps in managing all the detailed information of the volunteers and it contains
the qualification details as well as the personal details of the volunteers.
 The functional project requirements, as well as the non-functional requirements,
can be documented with the aid of rostering system designed by Globex.
 The rostering system facilitates the completion of the project in the given time of
223 days.
Out scope: Out scope of project incorporates
 The workers cannot be trained appropriately.
 Maintenance is related with the service quality.
Deliverables: The project deliverables involve-
 Report’s test plan must be documented to test the system
 To prepare documentation that gives an overview of all the development phase associated
with the project.
 To prepare documentation for the project budget.
 To provide a proper report that is designed on the basis of system requirements.
 Procedures to verify the scope of the project.
 To provide reports on the basis of the project system requirements.
Scope verification procedure: The project scope is necessary to meet the deliverables of the
project. The project scope is beneficial to know the clients' requirements in details. The project
scope is essential to solving the queries that have been raised by the clients.

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3.2 List of resources
Varied list of resources -
Material resources: The successful completion of the project requires numerous
technical means; it contains the operating system, secondary storage, the display adapter and
others.
Human resources: The project needs to be finished in the scheduled time and the
stakeholders who are responsible to carry out the business operations are a developer, tester,
system analyst, risk manager, project manager, requirement analyst and executive sponsor.
Resource
Name Type Material
Label Initials Group Max.
Units Std. Rate Ovt. Rate Cost/Use Accrue
At
Base
Calendar
Developer Work D 100% $72.00/hr $0.00/hr $0.00 Prorated Standard
System
Analyst Work S 100% $89.00/hr $0.00/hr $0.00 Prorated Standard
Project
Manager Work P 100% $97.00/hr $0.00/hr $0.00 Prorated Standard
Accountant Work A 100% $83.00/hr $0.00/hr $0.00 Prorated Standard
Tester Work T 100% $69.00/hr $0.00/hr $0.00 Prorated Standard
Risk Manager Work R 100% $67.00/hr $0.00/hr $0.00 Prorated Standard
Requirement
Analyst Work R 100% $77.00/hr $0.00/hr $0.00 Prorated Standard
Executive
Sponsor Work E 100% $78.00/hr $0.00/hr $0.00 Prorated Standard
4. Project schedule and WBS
4.1 Project schedule
Task Name Duration Start Finish Predecessors
RALS Rostering System 223 days Wed 12/27/17 Fri 11/2/18
Project specifications 23 days Wed 12/27/17 Fri 1/26/18
Carry out feasibility study 7 days Wed 12/27/17 Thu 1/4/18

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on the basis of manual system
Business requirements
detection 6 days Fri 1/5/18 Fri 1/12/18 2
SRS documentation
preparation 5 days Mon 1/15/18 Fri 1/19/18 3
Meeting arrangement 5 days Mon 1/22/18 Fri 1/26/18 4
Milestone: Completing
specifications 0 days Mon 1/15/18 Mon 1/15/18
Development team selection 23 days Mon 1/15/18 Wed 2/14/18
Vendor selection 13 days Mon 1/29/18 Wed 2/14/18 5
Development history check
of the vendors 8 days Mon 1/15/18 Wed 1/24/18 6
Task scheduling 6 days Thu 1/25/18 Thu 2/1/18 9
Budget required for the
development 8 days Fri 2/2/18 Tue 2/13/18 10
Milestone: Team selection
completion 0 days Mon 1/15/18 Mon 1/15/18
Designing phase 69 days Wed 2/14/18 Mon 5/21/18
Improving module to
manage the volunteers 23 days Wed 2/14/18 Fri 3/16/18 11
Developing the first
prototype 13 days Mon 3/19/18 Wed 4/4/18 14
Initiating system
installation 19 days Thu 4/5/18 Tue 5/1/18 15
Analysing system needs 14 days Wed 5/2/18 Mon 5/21/18 16
Milestone: Design phase
completion 0 days Mon 1/15/18 Mon 1/15/18
System implementation
system 35 days Tue 5/22/18 Mon 7/9/18
Varied business goals
development 15 days Tue 5/22/18 Mon 6/11/18 17
Modifying system that has
been implemented 10 days Tue 6/12/18 Mon 6/25/18 20
appropriate hardware and
software resources usage 10 days Tue 6/26/18 Mon 7/9/18 21
Milestone: System
implementation system
completion
0 days Mon 1/15/18 Mon 1/15/18
Testing phase 25 days Tue 7/10/18 Mon 8/13/18
Test cases and test plan
recognition 8 days Tue 7/10/18 Thu 7/19/18 22
Detailed testing of
developed system 9 days Fri 7/20/18 Wed 8/1/18 25

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Information system detailed
analysis of the data that has
been accumulated
7 days Thu 8/2/18 Fri 8/10/18 26
Documentation results 1 day Mon 8/13/18 Mon 8/13/18 27
Milestone: Granting test
results to clients 0 days Mon 1/15/18 Mon 1/15/18
Risk management phase 32 days Tue 8/14/18 Wed 9/26/18
Risk identification detection 11 days Tue 8/14/18 Tue 8/28/18 28
Project risks impact
assessment 9 days Wed 8/29/18 Mon 9/10/18 31
Mitigating the project risks 5 days Tue 9/11/18 Mon 9/17/18 32
Analysing impact of risk
registering 7 days Tue 9/18/18 Wed 9/26/18 33
Milestone: Clients’ risk
document acceptance 0 days Mon 1/15/18 Mon 1/15/18
Project Closure 27 days Thu 9/27/18 Fri 11/2/18
Rostering system functions
detailed evaluation 15 days Thu 9/27/18 Wed
10/17/18 34
Product rollout 12 days Thu 10/18/18 Fri 11/2/18 37
Milestone: Completing the
phase of project closure 0 days Fri 11/2/18 Fri 11/2/18 38

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Figure 1: Gantt chart
(Source: Created by author)

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4.2 WBS
Figure 2: Work Breakdown Structure
(Source: Created by author)
4.3 Milestone of the Project plan
WBS Task Name Expected Date
0 RALS Rostering System Wed 12/27/17
1 Project specifications Wed 12/27/17
2 Team selection completion Mon 1/15/18
3 Design phase completion Mon 1/15/18
4 System implementation system completion Mon 1/15/18
5 Granting clients’ risk document Mon 1/15/18
6 Completing phase of project closure Fri 11/2/18

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5. Project risk analysis and plan
5.1 Project assumptions
Project assumptions that are made within the project are-
Time: The project manager is in charge to administer, monitor and control the activities
associated with the project. The total time required to complete the designing of the rostering
system of RALS is about 223 days.
Budget: The project manager calculates the whole budget of the project. The budget that
has been estimated for conducting the entire project is about four lacs dollars. Out of four lacs
dollars, only three lacs dollars is required to accomplish the project activities and remaining
budget has been planned to utilize the other resources.
Resources: The project manager is in charge to maintain all the project activities. He has
planned all the resources that are required to carry out the business operations. The resources are
all necessary to design the RALS rostering system. The resource planning helps them to get an
overview of the budget that is required to carry out the project.

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5.2 Risk Assessment
N
o.
Ra
nk
Risk Descripti
on
Categ
ory
Root
Cause
Triggers Potential
Response
s
Risk
Owne
r
Probabi
lity
Impa
ct
Status
R4
4
1 Rosterin
g system
malfuncti
on
A large
number
of risks
can get
erupted if
the
rostering
system is
ill-
configure
d
Techni
cal
risk
Develop
has lack
of
technical
knowledg
e and he
or she
designs
the
rostering
system in
a wrong
way
At the
time of
installatio
n
somehow
the
rostering
system
does not
get
installed
in an
appropria
te manner
The
rostering
system
must be
installed
effectivel
y
Projec
t
manag
er
Medium High Schedu
led for
1.5
week
R1
9
2 Errors in
budget
estimatio
n
The cost
budget
scheduled
for the
project is
Financ
ial risk
The
budget
scheduled
for the
project is
Inappropr
iate
market
analysis
leads to
The
budget for
the
project
must be
Finan
cial
manag
er
Medium High Schedu
led for
3
weeks

14ICT PROJECT MANAGEMENT
not
appropriat
e
not up to
the mark
and the
project
managers
are
skilled
enough to
analyze
the
market
inappropr
iate way
budget-
related
issues
set up
analyzing
the
market
well
R8 3
Inapprop
riate
schedulin
g
The
project
objective
has been
misinterpr
eted by
the
project
manager
and
Projec
t risk
The
project
manager
does not
understan
d the
project
schedulin
g
operation
The
project
schedulin
g risks
generally
occur due
to not
understan
ding the
project
Project
managers
must act
responsibl
y and
must
understan
d the
project
deliverabl
Proje
ct
manag
er
Medium High Schedu
led for
2 week

15ICT PROJECT MANAGEMENT
prepare a
wrong
project
schedule
s and for
this
reason,
the
mishap
occurs
deliverabl
es
es or
requireme
nts well
and then
should
proceed
R3
2
4
Inapprop
riate
manage
ment
Project
managem
ent
mishaps
result in
various
kinds of
problems
Projec
t risk
Project
risks
generally
take
place
because
the
project
managers
who
handle
the
project
are all
inexperie
nced
As the
project
managers
are all
inexperie
nced the
project
risks
erupt
Project
managers
must
follow
certain
methodol
ogies
while
carrying
out the
project
activities
Projec
t
manag
ers
Medium
High Schedu
led for
1 week
R2 5 Resource Not Resou Project Project Skilled Proje Medi Schedu

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8 s using the
project
resources
in an
effective
way
rce
risk
managers
and the
project
leads are
inexperie
nced and
ineffectiv
e in using
the
project
resources
leads or
the
project
managers
have not
used the
project
resources
wisely
and
effectivel
y
project
managers
should be
appointed
by the
respective
organizati
on
ct
manag
er
Medium um led for
1 week
Probability of
occurrence
Impact of occurrence
Very low Low Medium High Very high
Very low
Low
Medium Resource
risk
Technical risk
High Schedule risk Technical risk
Very high

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Figure 3: Qualitative Risk Analysis
(Source: Created by author)

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6. Quality management plan
Various key constituents which can prove to be advantageous to cater quality based services
are customer experience, employee engagement, service culture and the quality of service. The
project can become successful by following organization rules and regulations. A successful project
also depends on organizations’ leadership, mission and vision. The paper has illustrated the
establishment of a new system known as the rostering system which can prove to be fruitful for
connecting all the employees of the organization.
6.1 Philosophy for delivering a quality system to the client
6.2 Quality issues
Project Name: RALS Rostering System Project manager Name:
Sl.No Quality related issues that
are possible
Mitigation
time
Method for
mitigation
Owner Status
1 The documentation prepared
after completion of each step
are not up to the mark, the
documentation lacks quality
data. For this reason, the
stakeholders and the clients
face immense difficulties to
move to the next phase of the
3.5 months Inspection Project
manager
Open

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project.
2 All kinds of technological
mishaps occur in the project
because the hardware
resources and the software
resources that have been used
for the project are not of
premium quality and thus
struggle to serve the quality
purpose
1.5 month Inspection Project
manager
Open
3 The entire project suffers
because the employees are not
skilled enough the project
managers face difficulties in
handling all the aspects of the
project.
3.5 months Inspection project
manager
Open
The validation, as well as the verification testing, has been conducted for the paper, in this
way the volunteers can be better handled with the assistance of the rostering system.
Validation testing: Business needs and clients’ needs can be met with the help of
validation testing. The quality of the proposed system has been well illustrated in the paper.

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Verification testing: Validation testing can be applied only to those systems that can fulfil
certain policies; Globex will install the system if the system meets all the policies and the
requirements.

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Bibliography
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Appendices:
Appendix 1: Annotated Bibliography
Otieno, F. A. O. (2000, November). The roles of monitoring and evaluation in projects. In 2 and
International Conference on Construction in Developing Countries: Challenges facing the
construction industry in developing countries (pp. 15-17).
Otieno (2000) states that there are abundant projects and all those projects are associated
with the third world countries. According to him, there are various reasons for which the project
fails. The project manager does not act responsibly, he or she does not manage the project well and
all kinds of mishaps occur within the project. The author highlights that the project evaluation is an
absolute necessity for successful completion of the project. Some constraints have been explained
in the paper which is capable to mitigate the issues aroused within the project. Monitoring is one
tool following which the project can be continuously assessed. Evaluation is another such tool via
which the project activities’ relevancy, sustainability and efficiency can be well measured.
Munns, A. K., & Bjeirmi, B. F. (1996). The role of project management in achieving project
success. International journal of project management, 14(2), 81-87.
The article details the roles and responsibilities of the project management team that is
required to attain project’s success. Munns and Bjeirmi (1996) illustrate various project techniques
and methodologies following which the project can be successfully accomplished. The project
managers and his team should proceed in accordance with the project deliverables and it is
important for project's success. The author has detailed that the project manager along with his