ICT Project Management and Leadership

This assignment examines the critical role of leadership in successful ICT project management. It highlights key skills required for managing teams, resources, risks, and stakeholder expectations within IT projects. The importance of effective communication, collaboration, and adaptability are emphasized as crucial factors for achieving project goals under pressure.

Name of university
Assessment 2 ICT Project Management
Teamwork and Reflection
Name of Student
9/5/2017

Assessment 2 ICT Project Management
Table of Contents
Part One......................................................................................................................................... 2
Project Name / Team / Description............................................................................................2
Team Charter............................................................................................................................. 2
Part Two........................................................................................................................................ 4
Learning Cycles...........................................................................................................................4
Part Three...................................................................................................................................... 5
Communication Plan.................................................................................................................. 5
Part Four........................................................................................................................................ 7
Reflection................................................................................................................................... 7
References..................................................................................................................................... 8
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Assessment 2 ICT Project Management
Part One
Project Name / Team / Description
Name of Project Track RALS volunteers project
Name of Team RALS software solution provider
Project description The project ‘Track RALS volunteers’ is handed over to Virtucon
Consultancy for developing an automatic roaster system for the
volunteers who takes part in ‘Riverina Agriculture and Lifestyle Show
(RALS)’ which is being organized by Globex annually. Currently the team
of Globex is maintain the list of volunteers and their area of interest
along with their roster manually and facing lot of problem, so RALS
management has awarded the contract to their long term consultancy
partner ‘Virtucon’. Because the profit from the show goes to the charity
of ICV, Virtucon also decided to execute the project at non chargeable
basis for their project management activity.
Team members Name Contact Number E-mail
Name of Student +61-xxxxxxxx32 [e-mail]
Oliver Smith +61-xxxxxxxx15 [e-mail]
William Jones +61-xxxxxxxx96 [e-mail]
Jack Brown +61-xxxxxxxx35 [e-mail]
Team Charter
Technical
Knowledge
The team members have the adequate technical knowledge like software
requirement fulfillment criteria, data gathering technique, data sorting and
rank the requirement matrix and so on
Communication
or leadership
skill
The team members have all required communication and leadership skills
like (Management Concepts, 2017):
Identify the stakeholders correctly
Analyze then correctly
Confident in taking decisions (Johnson, 2017)
Self-Motivated, as isolate working is required
Can manage conflicts smartly
Team worker
Roles &
Responsibilities
Name of
Member Position Roles & Responsibilities Roster
Name of
Student
Project
Manager
Central coordinator for all
activities Always
Oliver Smith Team
Member Gather data from stakeholders Rotational
William Jones Team
Member Analyze the data gathered Rotational
Jack Brown Team
Member
Develop system to suit
stakeholder’s requirement Rotational
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Assessment 2 ICT Project Management
Team
Communications
Review
Meetings
Time Every alternate day at morning 0830 hrs
Location Meeting room
How to communicate: informally either over e-mail, sms or phone and
formal meeting
How to document minutes: every meeting shall have its minutes
documented, each team member shall do the same on rotation basis
Data Storage: all the official data required to be accessed need to be kept at
the central server folder having access to all team member with
administrative power
Team rules &
expectations
Previous
team working
experience
Positive
Clear defined goal, clear and honest
communication, always keeps open mind and
listen to others (O'Grady, 2017).
Negative
Clear goal not defined, favoritism and
unfocused team can result in mess (Mojsilovic,
2015).
Goal of Team The primary objective of the team is to satisfy all
stakeholder’s need and expectations and work as a
cohesive team
Team Values
Always look for growth of the team (Santilli, 2017)
Passionate enough
Self-confident
Be transparent and maintain healthy work environment
Behaves responsibly
Care about team’s moral and respect all team member’s
culture
Code of Ethics We as a whole should share the right data identified and
related with project with each other and ought to keep up
healthy workplace by not faulting to each other under any
conditions. We as a whole might fill in as a durable
gathering and mistaken assumptions ought to be cleared at
the season of emerging. We should be straightforward to
our work and team members.
Rules &
Expectations Do’s
Adhere team’s decision
Work whole heartedly
Understand the culture properly (WordPress,
2015)
Don’ts
Avoid conflicts
Absent from meeting without prior notice
Bring ego in between work
Signature
Name Name of Student Oliver Smith William Jones Jack Brown
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Assessment 2 ICT Project Management
Part Two
Learning Cycles
Sequence Week - 1 Week - 2 Week - 3 Week - 4 Week - 5 Week - 6
Roles
Organiser Name of
Student
Oliver
Smith
William
Jones
Jack
Brown
Name of
Student
Oliver
Smith
Scribe Oliver
Smith
William
Jones
Jack
Brown
Name of
Student
Oliver
Smith
William
Jones
Record of
Learning
(Marchewka
, 2003)
Facts known about
project
Assumptions for the
Project
Facts unknown about
project
Volunteer’s areas of
interest need to be
documented
The information regarding
the areas of interest are
correct and true
How to cross check the
data provided by
stakeholders
The software must
generate the volunteer
related information
automatically
Volunteers has adequate
subject area knowledge
The originations with
whom the volunteers
are engaged has the
same schedule as
required for RALS
organization
Proper data gathering
techniques are required
to be adopted for clear
understanding of the
expectations of all
stakeholders
Volunteers and their
organizations have
planned their service
along with the RALS and
don’t overbook
themselves in the month
of November
In case of non-
adherence of roster
schedule by
organizations with
which the volunteers
are engaged
Revenue generated from
RALS show shall be
deposited to charity fund
for ICV
There shall not be any
budget constraints
How much should be
the upper limit of the
cost budget for the
project
Virtucon consultancy
shall not charge any
money from Globex for
the project management
activity as a part of
contribution to charity
All resources required for
the project shall be
available throughout the
life cycle
How much duration
the project can take
Action
Plan
from
Learning
What actions By whom By when
Collect and document requirement from different
stakeholders Oliver Smith 0 date + 5
days
Document the stakeholder’s expectations Name of Student 0 date + 10
days
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Assessment 2 ICT Project Management
Organize a meeting with all volunteers according
to their organization and shifts Name of Student 0 date + 2
days
Cross verify the areas of interest filled by the
volunteers with their own organization about the
competency
William Jones 0 date + 20
days
Arrange for providing proper training to upgrade
the skills Jack Brown 0 date + 30
days
Arrange different categories of food to be
provided to volunteers during the show William Jones
15 days
before the
show
Collect and document the RALS’s requirement for
the show which are required to be performed by
volunteers for including in the system so that it
can further generate auto report
Name of Student 0 date + 10
days
Part Three
Communication Plan
Name of
Stakeholder
Designati
on
What need
to share
When
need to
share
Where
need to
share
Purpose of
sharing
Method of
sharing
Name of student
Project
Manager,
Virtucon
All status
and concern
reports
Daily
Meeting
room, E-
mail
notification
and phone,
sms
Keep
update
about
happenings
Informal &
formal
written &
verbal
William Jones
Team
Member,
Virtucon
All status
and concern
reports
Daily
Meeting
room, E-
mail
notification
and phone,
sms
Keep
update
about
happenings
Informal &
formal
written &
verbal
Jack Brown Team
Member,
All status
and concern
Daily Meeting
room, E-
Keep
update
Informal &
formal
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Assessment 2 ICT Project Management
Virtucon reports
mail
notification
and phone,
sms
about
happenings
written &
verbal
Oliver Smith
Team
Member,
Virtucon
All status
and concern
reports
Daily
Meeting
room, E-
mail
notification
and phone,
sms
Keep
update
about
happenings
Informal &
formal
written &
verbal
Owner,
Virtucon
Board of
Director,
Virtucon
All trend
reports of
schedule,
cost and
quality
Weekly
E-mail and
meeting
room
Update and
get support
Formal
written &
verbal
Owner, Globex Sponsor
All trend
reports of
schedule,
cost and
quality
Weekly
E-mail and
meeting
room
Update and
get support
Formal
written &
verbal
RALS Employee Show
Organiser
All trend
analysis
report
Weekly
E-mail and
meeting
room
Take
appropriate
action for
the show
Formal
written &
verbal
Indigenous
Community
Volunteers
(ICV)
Voluntee
r
Meeting
schedule
Daily
till
comple
tion of
data
E-mail and
meeting
room
Collection
of data
Formal or
informal
written
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Assessment 2 ICT Project Management
collecti
on
Rotary club Voluntee
r
Meeting
schedule
Daily
till
comple
tion of
data
collecti
on
E-mail and
meeting
room
Collection
of data
Formal or
informal
written
St John
Ambulance
Voluntee
r
Meeting
schedule
Daily
till
comple
tion of
data
collecti
on
E-mail and
meeting
room
Collection
of data
Formal or
informal
written
Part Four
Reflection
As per my understanding a leader should have convincing characteristic, team building
characteristic, setting example characteristic, highly effective communication skill, solution
finder, can delegate the work smoothly, care for the team and passionate about the job are the
few qualities which are required to successfully lead the project and all such qualities and skills
are shown throughout the report (Jones, 2014). In this report the proper leadership skills like
setting examples, proper sharing of work load by rotating the job so that all can understand the
other’s requirement and constraints, tie the team together with common aim and objective for
getting better results and very good team building capabilities has proved that the leadership
qualities has been shown in the assignment too.
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Assessment 2 ICT Project Management
An ICT project manager needs to have scheduling, proper allocation of resources, proper risk
management, proper budgeting, and managing team properly, handle change management
smartly and manage issues well are the few techniques and skill required to properly lead the IT
projects (Westland, 2013). So a project manager for IT related projects must have the
experience of providing best result under tremendous pressure from multiple stakeholders and
at any cost fulfill all stakeholders’ requirement, being the people related project meeting
stakeholder’s needs and expectations and adhere all comments in the system should be the
aim of the project.
References
Johnson, R. (2017). 5 Different Types of Leadership Styles. Retrieved September 1, 2017, from
Hearst Newspapers: http://smallbusiness.chron.com/5-different-types-leadership-
styles-17584.html
Jones, T. (2014, February 19). 11 Leadership Qualities of a Great Project Manager. Retrieved
September 3, 2017, from Brightwork: https://www.brightwork.com/blog/11-leadership-
qualities-great-project-manager#.Wa67_XThXIU
Management Concepts. (2017). Leadership and Communication Skills for Project Managers -
6101. Retrieved September 3, 2017, from www.managementconcepts.com:
https://www.managementconcepts.com/Course/id/6101
Marchewka, J. (2003). Information technology project management: Providing measurable.
New Jersey: John Wiley & Sons.
Mojsilovic, I. (2015, March 12). 4 Things that Have Negative Effect on Teamwork. Retrieved
September 3, 2017, from https://yanado.com: https://yanado.com/blog/4-things-that-
have-negative-effect-on-teamwork/
Murch, R. (2000). Project Management: Best Practices for IT Professionals. Prentice Hall [ISBN:
0130219142].
O'Grady, D. D. (2017). Let’s Be Negative And Positive About Teamwork. Retrieved September 3,
2017, from http://www.drogrady.com: http://www.drogrady.com/415/lets-be-negative-
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Assessment 2 ICT Project Management
and-positive-about-teamwork/
Santilli, M. (2017). 8 core values every team should have. Retrieved September 3, 2017, from
TechBeacon: https://techbeacon.com/8-core-values-every-team-should-have
Westland, J. (2013, October 10). 7 critical skills for project managers. Retrieved September 3,
2017, from Project Manager: http://projectmanager.com.au/7-critical-skills-for-project-
managers/
WordPress. (2015, June 1). The Dos and Don’ts of Project Management. Retrieved September 3,
2017, from https://programsuccess.wordpress.com:
https://programsuccess.wordpress.com/2015/06/01/the-dos-and-donts-of-project-
management/
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