Impact of Digital Technology on Transformation of Business Operational Practices and Activities

RESEARCH
PROJECT

Table of Contents
LO 1.................................................................................................................................................3
P.1. Aim and objectives of project..............................................................................................3
P.2.Project management plan......................................................................................................4
P.3. Gantt Chart to provide time frames.....................................................................................6
LO 2.................................................................................................................................................7
P.4. Small-scale research of the project......................................................................................7
LO 3...............................................................................................................................................16
P.5. Analyse the research data...................................................................................................16
P.6. Communicating appropriate recommendation...................................................................17
P.7.Reflection............................................................................................................................18
REFERENCES..............................................................................................................................19

LO 1
P.1 Aim and objectives of project
Topic of research: Impact of digital technology on transformation of business
operational practices and activities: A study of Bulgari hotel, London.
Background of study:
Technology has been playing important part for each organisation since few last decades
in terms of helping various business practices in industry (Beetham and Sharpe, eds., 2013). In
context of digital technology, it has helped each business sector to smoothly completion to their
day to day activities. In today's world, digital technology has been grown at advanced level and it
is making great impact upon running of business operational and other functional activities in
respective manner.
In terms of hotel industry, the technology has performed a vital role to conduct all
business operational and functional activities in an appropriate form. Several day-to-day
operational works are being done at workplace and with the help of digital applications; hotel
industry is growing well in their separated sector.
The report will indicate about digital technological instruments that have played an
important role in terms of helping enterprises in achieving their desired business goals and
objectives. Involvement of technological evolution has helped the hospitality industry to gain
desired success in marketplace.
In this context, the following project will be assessed on the impact of digital
technologies on day-to-day operational and other business functional practices of Bulgari Hotel,
London. The hotel is doing variety of marketing and promotional activities or day to day
operational practices to completion of each business task. For completion of it, its professionals
are utilising digital instruments to automation of several business process effectively.
Furthermore, the report will be investigated on preparing project management plan in which
covers, cost, risk, time, communication and quality etc. (Bell, 2014). work background structure
and Gantt Chart will be prepared by the researcher that displaying the series of activities on the
time to accurately frame the study. The report also discusses on specific aim and objectives of

study and an analytical data would be gathered by the researcher. So in this context, the aim and
objectives of the research project which is as follows:
Aim:
“To assess the impact of digital technology on transformation of business operations and
practices; A study of Bulgari Hotel, London”
Objectives:
 Toattain knowledge of digital technologies
 To recognise influences of digital technology on Bulgari Hotel
 To examine the powerfulness of digital technology on business operations of Bulgari
hotel To furnish recommendations to the administration of Bulgari Hotel for betterment in
existing digital technological of firm
Research questions:
1. What is the significant of digital technology?
2. What is the grandness of digital technology to Bulgari Hotel?
3. What is the powerfulness of digital technology on the business operation of Bulgari
hotel?
4. What are the recommendations to administration of Bulgari Hotel for betterment in the
existing digital technological of firm?
P.2.Project management plan
WBS Project Name Durati
on Start Finish Predecess
ors Resource Names Cost level of
risk
1 Recognising project
title 5 days
Mon
2/19/
18
Fri
2/23/
18
£0.00 Low
2 Preparing problem
argument 4 days
Mon
2/26/
18
Thu
3/1/1
8
1 £250.00 Moderate
3 Setting deadline to
allot resources
11
days
Fri
3/2/1
Fri
3/16/
2 £150.00 Moderate