TASK 11 1.1 Research Project Outline Specification
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Research Project CHAPTER 1: INTRODUCTION1 TASK 11 1.1 Formulate and record possible research project outline specification 1 1.2 Factors that contribute to the process of research project selection 3 1.3 Undertake a critical review4 1.4 Produce a research project specifications8 1.5 An appropriate plan andproceduresfortheresearch specification 8 TASK 211 2.1 Match resources efficiently to the research question or hypothesis 11 2.2 Proposed research investigation in accordancewiththeagreed specification 11 2.3 Record and collate relevant data which is appropriate 12 TASK 316
TASK 11 1.1 Research Project Outline Specification
Added on 2021-01-01
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Research Project
Table of ContentsCHAPTER 1: INTRODUCTION....................................................................................................1TASK 1............................................................................................................................................11.1 Formulate and record possible research project outline specification..................................11.2 Factors that contribute to the process of research project selection......................................31.3 Undertake a critical review...................................................................................................41.4 Produce a research project specifications.............................................................................81.5 An appropriate plan and procedures for the agreed research specification...........................8TASK 2..........................................................................................................................................112.1 Match resources efficiently to the research question or hypothesis ...................................112.2 Proposed research investigation in accordance with the agreed specification ...................112.3 Record and collate relevant data which is appropriate........................................................12TASK 3..........................................................................................................................................163.1 Use of suitable research evaluation method for examination.............................................163.2 Analysis and interpret results for determining original specifications................................173.3 Make recommendation and further area for consideration.................................................28CHAPTER 4..................................................................................................................................29Covered in PPT.........................................................................................................................29CONCLUSION..............................................................................................................................29REFERENCES..............................................................................................................................30
TITLE – To determine the impact of training and development on staff efficiency in bankingsector. A case study on Barclays Bank. CHAPTER 1: INTRODUCTIONResearch project entails with identifying all advantages or disadvantages of specifictopic. It supports to derive best desired outcomes in a certain time period. Most of the firmsconducts a study in order to make appropriate business decisions and attain their goals andobjectives. The present research assignment dictates the impact of training and developmentassistance on employees' performance level and efficiency. Although, interest of managementeducation is evident in all areas of economy; training is method through which necessary skillsand specific knowledge to do a job role are taught or improved (McKenzie and Woodruff,2013). The case study will be focused to explore the impact of training and development onemployees' efficiencies on Barclays Bank with hope that in near future British banks wouldbecomes efficient in management educations. In this context, various aims and objectives arebeing prepared on the basis of there of actual theme of the project. Therefore, it can be said thattraining and development is vital to accomplish corporative goals and objectives Along withthis, researcher has made certain specifications of research projects which are required and aframework so as to complete entire study in the best possible manner. The project is significantto follow agreed process of study by gathering correct information and data by using widersources. Furthermore, a literature review will be done so as to analyse viewpoints of variousauthors on the same concern of study. Based on findings, various recommendations will beprovided to research so that management can acquire an appropriate training programmes foreach category of staff who need to be trained and developed.TASK 11.1 Formulate and record possible research project outline specificationEvery research is focused on getting certain profits and appropriate results, for whichresearcher needs to be followed proper directions. In this coursework, project specifications aredeveloped in form of aims and objectives which describes the issue for which research is goingto be conducted (Cole, Sampson and Zia, 2011). Research aim - It is a core of any proposal of research plan that encompassesdemonstrating the what, why and how of the study or project. Specific research aims constitute1
the template or master plan for the rest of research plan. In simple terms, it defines everything indetailed that is exciting and significant. The research aim of this project is -Topic - To determine the impact of training and development on staff efficiency inbanking sector. A case study on Barclays Bank. In this rapidly changing world, the management and achievement of employee‟sperformance is gradually become more challenging and multi-tasking in an organization. Thereare continuous efforts and strategies lying down by many organizations to accomplish theirobjectives and also achievements of excellence by gaining competitive advantage. On the otherhand employees are required to be creative, competent, innovative, flexible, and trained enoughto handle the information effectively (Wu, 2012). Employees training plays an important role asit enhances efficiency of an organization and helps employees to boost their performance in anefficient manner. There are many reasons that create the barriers to perform the task such asorganization culture and politics. Some of the employees have lack of skills, abilities, knowledgeand competencies due to this they are failed to accomplish task on timely basis. Barclays is the chosen organisation for this present scenario, it is a multinationalinvestment bank and provides financial services to customers; its headquarters is in London.Currently, the firm is operating in 40 nations worldwide by employing 120000 people. Apartfrom investment banking, Barclays also serves in its services in – personal banking, investmentmanagement, corporate banking and wealth management. The entire revenue of this bankinginstitute is £21.076 billion; the vision statement of Barclays is to attain rapid growth as per thetime through diversifying client as well as business based. For this purpose, the firm is tend toraise its market presence In markets and focus to provide training and development assistance toemployees (Maskell, Baggaley and Grasso, 2011). Research objectives: - The objectives of any research summarises what will be attained through this entirestudy. Although, research objectives involves obtaining answers to research questions or testingthe research hypothesis. Sometimes, such objectives are directed towards identifying therelationship or difference between two variables. Following are the main research objectives: - To examined the impact of training and development on bank staff efficiency. To evaluate the relationship between training and output2
To ascertain the adequacy or relevance of training course contents according to the needsof staffs. To unravel the impact of training and development of staff members of Barclays. Recommend the ways that could improve the impact of training and development onbank efficiencies. Research questions: -Basically, research questions are prepared in order to attain research objectives byresolving all problems. These are beneficial in enhancing desired outcomes appropriately whichengage with suitable outcomes towards role of training. Below mentioned several researchquestions are: - Q1. What is the impact of training and development on employees' efficiencies inbanking sector? Q2. What is the relationship between training and outputs? Q3. How adequacy or relevance of training course contents to the needs of staffs ? Q4. What is the impact of training assistance on workforce of Barclays? Q5. What are the major ways which improves the impact of training and development onbank efficiencies? 1.2 Factors that contribute to the process of research project selectionConducting a research is not a easy task, it encompasses with several factors whichsupports to make effective and result oriented research projects. Thus, there are certaincomponents which which must involved in this present study so as to find out desired outcomesand getting maximum profitability (Oh, Teo and Sambamurthy, 2012). Following are the primefactors which contributes in processing of research project: -Introduction- It is initial part to conduct research project in which all necessary thingsare addressed in proper manner. Introduction is a useful in order to provide the overview of eachand every topic that is going to be discussed later. This phase of research also entails researchtheme and on the basis of this research aims and objectives are prepared so that ideas andthoughts can be predicted in a systematic manner. Literature review- In this section, different viewpoints or opinions of different writers arediscussed who have studied on the same area of concern. It is essential for researcher to assess3
the all opinions of authors which are similar with area of concern so as to get better and deepunderstanding about the entire topic. Data collection- In this phase, data is gathered by conducting various market surveys orresearches so as to recognise response of several respondents who have given their ownfeedbacks on the area of study. Basically, data collections assists to get proper and effectiveinformation (Hameed and Waheed, 2011). Data evaluation – The sections renders appropriate and valid interpretation of data so asto differentiate as well as make a comparison between variances. Evaluation of relevantinformation contribute to arrive desired research outcomes in a certain time period. Recommendation and conclusion- The last chapter of the research examine theoutcomes of whole project; it will supports to maintain as well as finding out appropriate thingsin order to make desired outcomes. Recommendation and conclusions contribute to improvecertain areas and add major features in the same. 1.3 Undertake a critical reviewA literature review is an evaluative aspect of information which founds in literature ofconcern topic or chosen area of study, It defines, summarise, clarify and measure the overallliterature. Basically, literature review is a theoretical base for doing research and assists toidentify the nature of the research. In this, work that is peripheral are treated as critically whereasthose which are irrelevant are discarded (Sheehan and Cooper, 2011). Along with this, aliterature review is more than information search and goes beyond to be descriptive annotatedbibliography. Entire work is involved in this should be read, assess and evaluated. A). Impact of training and development on staff efficiencies Globally, the entire world is modernising so fast day by day which creates severalchallenges for business associations. According to Karlan and Valdivia, (2011) to operatesuccessfully, companies should have money, material, supplies, ideas and equipments towardsoffering products and services to individuals who may utilise its outputs. Requirement of trainingis generated by intensification of competition and accomplish relative outcomes of businessorganisation. For this, firms are investing on employee development activities to improve theirperformance level. Thus, training is vital in order to improve performance of staff membersthrough adopting competencies and assists to retain employees by motivation and satisfaction. Itis fundamental for workforce as well as for entire association because people who have less4
skills, competencies and skills get failed to do tasks on periodic basis. In this manner, organisingtraining sessions will support in developing competencies of employees as they can do all tasksand activities in the best possible manner. Growth of global market, firms are tend to acquire technological supports foraccomplishing procedures so as to survive successful at marketplace (Avery and Bergsteiner,2011). For this, Barclays provide training to employees as they learn new and innovativemethods to perform tasks. On the other hand, increasing competition also requires to haveknowledgeable workers, hence firms always tend to keep such people who can fill suchdifferences. Therefore, firms are required to provide training and development assistance toemployees as they can work effectively and generate higher outputs in a certain time period.Such assistance also help in gaining high competitive edge as employees have great knowledgeas how to use technological equipments and implement them in production. Hence, a welldesigned training and development programme builds confidence among employees and makethem feel empowered. It improvise knowledge of employees that in turns increasing entireperformance or output level of organisations. Apart from this, training also increases employee satisfaction level in terms of skills,knowledge and attitude of workers. It results, people feel more confident for their work that isimproving naturally at their self esteems and satisfaction levels. With the viewpoint ofHeizer,(2016) it brings a citizenship behaviour of all employees at workplace and they will show theirinterest in performing all tasks and activities in the best possible manner. As technologiesprocessed, developing specific jobs and skills excess, an expanding accentuation is being set onthe requirement for a talented and very prepared workforce for good execution. A significantnumber of the occupations being supplanted by machines have been of an untalented nature, andthis accentuates the requirement for an advanced education and aptitudes for those wishing topick up work later on.B). Relationship between training and outputsSuccess and failure of a business association depends on the quality of its humanresources and they plays a vital role in economic development of countries. Employee andworkplace productivity is a little like breathing. It focuses on keeping company alive andthriving. With the viewpoint of Anitha, (2014) training programmes are designed for learnerswho needs more knowledge and skills for competition of their job role. It results enhancement of5
output level of companies as they can easily meet their aims and targets. Although the impact oftraining on individual's performance can often raise growth of workers as well as entireorganisation. Training in Barclays would lead to to self fulfilling prophecy of enhanced outputby employers, employee development equals decrease in operational costs, leads to greaterloyalty to the organisation and as well enhanced job satisfaction. Training generates severalbenefits for an organisation, eventually firms are putting best efforts so as to face marketcompetition and stay at top in target market. Furthermore, training renders quality services for target audiences and beneficiaries whonormally invested in employee development activities. Barclays have a long recognised thesignificance of training for its development so as to gain high competitive high competitive edge.Bhuasiri and et. al., (2012) demonstrated that employees who are trained by organisations arehighly involved to perform assigned tasks in better or creative manner. After this, they getappreciation from top management in terms of awards or rewards which improves employeesatisfaction level and they are ready to stay at the same workplace for long term period. Thus, ifa business association has well qualified or experienced workforce then it would be able togenerate high volume of production or output level. In addition, training encompasses withenabling workers to do their works to the bet of their ability and meeting exceeding target andstandards. Training enhances representative execution in the human asset and also theassociation. On the off chance that workers are entire heartedly associated with preparing issueswhich are specifically identified with their activity, at that point they endeavour to take activitiesto expel numerous issues Inclusion in the official errands specifically impacts the representativeexecution. Exertion is an interceding relationship of preparing and execution (Epstein andBuhovac, 2014). Training and development activities accommodates the hole between whatought to happen and what is going on between wanted targets or benchmarks and real levels ofwork execution. C). Adequacy or relevance of training course contents to the needs of staffs The present research is conducted for banking sector of Europe. In order to remaincompetitive and provide qualitative services to customers According to Hancock and et. al.,(2013) Barclays is now focused on providing training and development assistance to employeesas they can perform in well being manner. For this, firm has acquired several methods of trainingthat are stated as under: - 6
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