This presentation discusses the impacts of the COVID-19 pandemic on the Ecommerce business. It explores the changes in consumer behavior and the positive and negative effects on the industry.
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Impacts of Coronavirus on E- commerce business
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INTRODUCTION E-Commerce is buying and selling of goods and service by using online e- commerce portal. E-commerce is a platform that provide facility to consumer to purchase and sells of goods and services. E-commerce is most demanding platform in this time for buyer and as well as for seller. During this COVID-19 global pandemic the situation is continuously and rapidly changing. And there is a vast effect on retailer demand and supply of goods. DuringtheCOVID-19situationthereisdifferenceinconsumertasteand preference and there is negative impact on demand and supply.
METHODS AND METHODOLOGY Methodologies within investigation are those which help in determine the set of actions to betakenorprocedures to considerfor performing the research activities effectively to reach the desired objectives. The right combination of methodology selected for a research help reader in determining the validity and reliabilityofinformationpresentedwiththemediumofinvestigation.The methods used for performing investigation are mentioned below:
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RESEARCH QUESTIONS RQ1.WhatarethefactorsthataffectanE-commercefirminexploiting opportunities due to the spread of coronavirus? RQ 1.1 How has the outbreak of Coronavirus impacted E-commerce business? RQ 1.2 What are the changes in consumer behavior with online purchase behavior during this pandemic? RQ 1.3 What are the positive impacts of coronavirus on E-commerce? RQ 1.4 What are the negative impacts of coronavirus has seen over E-commerce?
HYPOTHESIS AND RESEARCH MODEL There are a range of models in order to conduct research and technology acceptance model is one of them. This is based on assessing relation between different variables. H1: Age has a positive impact on Perceived Usefulness H2: Age has a positive impact on Perceived Ease of Use H3: Gender has a positive impact on Perceived Usefulness H4: Gender has a positive impact on Perceived Ease of Use
TAM MODEL
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Source of data collection This refers to the medium through which data about a study is collected. The sources of collecting data are divided under two categories such as primary and secondary. For collecting information about this research both the sources have been consider by the investigator. Among these two the primary data will be gathered with the help of questionnaire where the presentation of data will be made with the help of SPSS that involve statistical tools to present outcome of data collected. On other side, secondary data will be gathered through online sources such as journals, articles, blog which includes detail about corona virus and its impact over ecommerce.
Sampling It is defined as number of observations that are included in a research for gathered data about a particular event or phenomenon. There are mainly two methods through which sampling size is decided with a study such probability and non-probability sampling. Among these the probability sampling is used which reduce the chances of biasbehaviorwithintheselectionofrespondentsasitchoosespeopleoutof population on random bases without any kind of favour or favouritism. Hence help in getting most reliable and accurate data for the study to be conduct. As in the context of above sample size is of 600 is chosen for study. This shows that researcher will gather data from these 600 people by presenting them with prepared set of questions who are sellers at Ecommerce platform (Ritter and Pedersen, 2020).
Sampling
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Data Analysis The questions required to answer the research questions will be gathered by statistically significant survey. In order to measure the answers from each survey questions there will be some tests performed. The test performance based on the response of each survey questions is shown in table 1.
Test performance based on the response of each survey questions
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ETHICS The ethics are considered to be very much essential for ensuring the completion of an investigation with following appropriate code of conduct. For current study the ethical principles such as confidentiality, anonymity and informed consent will be followed. Among them confidentiality and anonymity assure that the detail about respondents will not be disclosed in front of other while display of results. Additionally, the informed consent ethical principle assures that the participants are sendwithinformedconsentaboutthereasonbehindconductingresearchand collection of data along with terms and condition. So that they can become a part of study with their own will by having all the knowledge about the reason behind conducting study
Survey Questions
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References Bhalekar, V. (2020). Novel Coronavirus Pandemic-Impact on Indian Ecology, Economy, E- commerce, Education and Employment. Economy, E-commerce, Education and Employment (April 19, 2020). Cortez, R. M., & Johnston, W. J. (2020). The Coronavirus crisis in B2B settings:Crisisuniquenessandmanagerialimplicationsbasedonsocial exchange theory. Industrial Marketing Management, 88, 125-135. Fernandes, N. (2020). Economic effects of coronavirus outbreak (COVID-19) on the world economy. Available at SSRN 3557504.