Implementation plan for the new process 3 Action plan for the new process 4 Transition 4 Activities, objectives and the timeframes 4 Activities related to the promotion 4 Activities to reduce negative impact 4 Communication 5 Activities, objectives and the timeframes 5 Activities related to the promotion 5 Activities to reduce negative impact 5 Two contingency plans related to the implementation 5 Analysis of the implementation and failures 6 Amendment of the action plans and contingency plans 6 Transition 6 Activities related to the promotion 6 Activities to reduce negative impact 7 Communication 7