Improving Operational Efficiency at JS Supermarket

The assignment emphasizes the significance of IT systems in business operations, using JS supermarket as a case study. It recommends implementing a centralized communication network, integrating AI in machines, and utilizing cloud computing to improve operational efficiency. The document also provides references from various books and journals related to IT systems and value systems.

The value of It system

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Use of Information technology system with different function of an organization..............3
1.2 IT System contribute to the achievement of objectives in specific organization. ................4
TASK 2............................................................................................................................................5
Different ways IT system store and process data for knowledge management , customer
relationship management, data management and communication management........................5
TASK 3............................................................................................................................................7
IT system can be used to support value added change for improving the business operations
and performance or sustainability...............................................................................................7
TASK 4............................................................................................................................................8
Recommend Practical IT system solution for organizational scenario that cover range of
business problems experienced in the work place. ....................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Enterprise information system is a main part of organization that help for managing their
entire business operations and functions in effective manner. IT system is generally useful for
providing the best quality of services in the firms such as increases the speed and efficiency to
operations achieve their goals and objectives. It is beneficial for store the details and information
in proper manner. In this report, it will discuss about the JS supermarket firm to use IT system
and increase their business process all over the world. This firm is providing the better quality of
product and service to their consumers because they used IT system that manage the entire
existing market of JS Supermarket firms. This report will discuss about the various types of IT
system that contribute towards the organization to achieve their specific goals and achievement.
Furthermore, This assignment will describe IT system that store the information related the
customer relationship, data management, communication management etc. At last task, IT
system also used for added the more value in the enterprise process for improving the
performance, operations and sustainability.
TASK 1
1.1 Use of Information technology system with different function of an organization
IT system is the technology that support to the entire functionality of business process
therefore, This system will help for handle the various operations and also interact with the other
stakeholder, customers etc. All the main component used this concept to increase the
productivity and profitability in marketplace. In the JS Supermarket, there are different ways to
use the information system in their different areas of organization (IT values System, 2018).
Marketing- Marketing is a main part of JP Supermarket that provide the details of new
product by using IT system. This is the efficient and effective system that provide the facility to
the customer to buy the product with the help of e-commerce website and mobile application. IT
system is the fastest growing areas that help for organization to manage the business activities
and also increase the production and sales. This firm is also used the various types of channels to
promote their product and service in marketplace (Saila, 2010). There are different types of
channels such as Facebook, social media, twitter, computer graphics and placing etc. Online site
is the best part of marketing to provide the each and every details related the delivery and order
etc. Marketing team is also used the search engine technique to increase the number of visitors

and maintain their position in market. They also used the different tool to track the details of
customers.
Process improvement- JS firm is mainly focus towards the goals and achievement to
improve the quality of product and their services. In this way, they also increased the profit rate
and also reduce the cost of product. Process improvement is the main criteria that save the time
and another type of duplicate cost. This is the best technique to maintain their resources and
management system effectively and efficiently.
Communication- Communication is important process that happen in the organization
whereas all the department are communicated with help of different techniques and tools. IT
system is the best approach in the JS Supermarket that provide the online facilities to their
customer therefore, they directly interact with the consultants of firms (Cristiane and et.al.,
2016). In this way, it can be solve the problem to the customers. It also used the email service
and internet calling facilities which allow the employee to connect with the customers and
understand the need and requirement. In this way, one department is sharing the information
from another by using this technique.
1.2 IT System contribute to the achievement of objectives in specific organization.
Information technology is the fastest growing technique that applied in the JS
supermarket for increasing the productivity and profitability. JS firm is mainly focus towards the
information technology system that contribute towards the growth and development of
enterprises. There are various factors that help for managing the business operations and
functions in effective manner.
JS supermarket is basically used IT system that contribute towards growth and
development of business process. They also adopt the personal computer and local area network
which is beneficial for organization to exchange the information from one device to another.
This system is used for storing all the necessary details related the customer transaction
processing, billing system and general ledger etc (Rainer Feurer and Kazem, 2017). Each and
every operations performed with the help of information technology system and it also maintain
their internal and external mechanisms of business process in effective manner. This firm is
concern about the objective such as social security because this is main factor that always

follows the laws which provided to the employees. It also solves the problem of customer queries
related the products and services. These are main objectives of JS super market.
Information technology is increasing the speed and time of operations because it will
target the new products in market. JS firm is manage the product development requirement by
using the database system and market intelligence services etc. These are important for business
process that allows the entire team to work together for increasing the productivity and
profitability across the world. This firm is mainly concern about build a good relationship with
the customers.
Enterprise resource planning is the most common system that used the JS supermarket
firm for maintain their informations such as sales, warehouse, finance, inventory, human
resource and planning etc. It is usually IT system that eliminate all the inefficiency in the system
and also track all the necessary information such as order tracking etc. This is the best software
system that set up in the organization and also connected with other devices to share the
information from another department (Veronica and et.al., 2013). In this way, it can be
identified that IT system is the most effective and efficient technique to manage the business
operations and function in proper manner.
TASK 2
Different ways IT system store and process data for knowledge management , customer
relationship management, data management and communication management
Information technology is beneficial for the data processing system therefore it is
combination of people, machine and process performing different operations and function to
produce the specific output. The input and output are interrelated to each other for managing the
data processing system.
Knowledge management- It is a process or method that help for creating, using,
managing and sharing the knowledge related the informations and details of JS firm. It is the best
approach that help for providing the best service in the firm to increase their productivity and
profitability all over the world. Knowledge management system is application which is designed
to capture all the details within the firms that make easily available the employees for anytime.

Knowledge management system is systematic approach to identify the resources which is
suitable or not for business process. This process will help for improve the distribution
knowledge, increased the accuracy and consistency, increase the employee satisfaction.
Customer relationship management- It is an approach that applicable in the
organization to manage the interaction with the consumers. This process will beneficial for data
analysis to manage the enterprise operations and also improve the customer relationship between
the management system. JS Supermarket firm is mainly focus towards the retention of customer
or ultimately increase the growth and sales (Živa and et.al., 2018). This system will compile all
the data in the different range of communication channels such as website, telephone, chat,
marketing materials etc. CRM approach is the used the better facilities for business to target the
audience for generating more revenue in the marketplace.
Communication Management- It provides the best quality of service to directly
communicate with the consumer and share the information regarding the products. JS firm is
used the different communication channel that transmitting the messages from one device to
another in effective ways. In the organization, communication process can handle the both
internal and external directives for managing the flow of information like mobile
communication, video conferencing etc (Aleksei and et.al., 2018). these are important
communication medium to manage their data and fastly delivered the data from one place to
another. In this way, JS super market firm is also provided the details of new product that launch
in the market.
Data management- It is a necessary approach in the organization to manage all the
information in the form of database system. It is tool that collecting all information and storing in
proper manner. JS firm is mainly focus on the different electronic devices and er that managing
the details in effective manner. Each and every firm applicable in the database system that
support to the logical relational between the different functions of business process.

TASK 3
IT system can be used to support value added change for improving the business operations and
performance or sustainability
IT system always added more value in the organization that help for improving the
enterprise operations and functions. JS Supermarket always try to improve the efficiency and
performance of organization. Enterprise resource planning is the best approach that help for
optimizing the resources and develop the sustainability of business environment. This approach
is applicable for tracking the sustainable, tracking the records and also measuring the business
activities. Information technology system is the beneficial for business environment
sustainability to gain the performance and efficiency to increase the market values.
IT System is main part of organization to handle the complex situation in proper manner.
They also interact with the different consumer with the help of email and fax etc. in this way, it
will invest money for the development of organization. ERP system is playing important role to
track all the details and identifying the actual need and requirement of business process. In this
way, it can improve the performance and sustainability of enterprise process. IT system is useful
for trying to implement new idea and manage the eco system that beneficial for the environment.
JS supermarket firm is added more value in their business performance so that they can easily
achieve their goals and objectives. There are different types of advantages in the JS Supermarket
firms.
Improve the customer satisfaction- It is important part of business process to maintain the
quality of product and services. JS supermarket always determine the need and requirement
afterwards provide the best services. This is an essential to manage the entire communication
channel where consumer give their opinion and view point on the basis of experience. In this
way, JS supermarket firm is maintaining their services and quality in effective manner.
Time to time, JS firm also update their website in proper manner which is essential for
maintaining their service in effective ways (Naeimeh and et.al., 2014). This organization
provides many offers to their customers to increase the values services and always build the
strong relationship with their customers. Sometimes, it is the best utilising technique that
converted into the value services and provide the great enjoyable experience to the customers.
This firm is maintained the positive relationship with IT investment for added more values and

contribute towards the business process all over the world. IT system is provided the real life
shopping experience the customers to maintain the quality of services in proper ways.
TASK 4
Recommend Practical IT system solution for organizational scenario that cover range of business
problems experienced in the work place.
It is very necessary for JS supermarket to solve problems so that operation can run in
smooth way also, by improving them it will be easy for company to expand in different market.
There are different types of IT systems has transformed the way of doing business. It has enabled
in integration of operation due to which performance has increased. In similar way, JS
supermarket should also implement some IT systems so that operations are performed with ease.
By practical suing IT systems, it will assist business to resolve issues instantly. However, they
can manage and control operational activities in systematic way(Naeimeh and et.al., 2014).
Besides this, productivity of JS supermarket will be enhanced leading to generating product
value. There are several recommendations which can be followed. They are discussed below :-
 They should implement cloud computing system so that it is easy to provide high quality
services to people. Moreover, it will be beneficial in solving all issues related to improper
services. It will also bring change in operational activities.
 The firm must install different types of information system such as MIS, TPS, etc. so that
all data and information is stored in proper way(Naeimeh and et.al., 2014). The data can
be managed, delete, access, etc. it will support employees in performing their task. In
addition, management can also use IS to take effective decisions.
 JS supermarket should install CRM software so that it becomes easy to store data of
customer and access it when necessary. Moreover, CRM will store data ins segregated
manner and staff can access data quickly.
 For improving communication channel, supermarket should design a completely new
structure. They should implement a centralized communication network so that staff and
management can interact with each other in effective way. This will result in clear and
simple flow of information(Naeimeh and et.al., 2014).

 In order to enhance operational efficiency business must integrate AI in machines. This
will make the system automated. Through this, operations will be performed in efficient
way. It will also save time as well cost of JS supermarket.
Therefore, by following these recommendations JS supermarket will be able to solve operational
related issues. They overall functions can be carried out in effective way and attaining goals.
CONCLUSION
It can be concluded that there are different types of IT systems which are used by
businesses according to their needs. Every function of business is operated through IT system so
that operations are carried out. The systems help in storing information, processing it, etc. to
attain goals and objectives. There are several ways like top down and bottom up through which
data is processed. The importance of IT system also helps in developing products and adding
value to services. With help of it, operational efficiency is improved and productivity is
enhanced. JS supermarket must implement cloud computing system, CRM, information system,
etc. to solve problems. Through this, they can attain goals and objectives in effective way.

REFERENCES
Books and journals:
Saila Saraniemi, 2010. "Destination brand identity development and value system", Vol. 65
Issue: 2.pp.52-60,
Cristiane Drebes and et.al., 2016 "Value-focused objectives for CRM system adoption", Vol. 116
Issue: 3. pp.526-545
Rainer Feurer and Kazem Chaharbaghi, 2017. "Achieving a balanced value system for continuity
and change" Vol. 33 Issue: 9. pp.44-51,
Veronica Cristina Heras and et.al.,2013 ."A value-based monitoring system to support heritage
conservation planning" Vol. 3 Issue: 2. pp.130-14
Živa Veingerl Čič and et.al., 2018/ "Different intelligences’ role in overcoming the differences in
employee value system", Vol. 47 Issue: 2.pp.343-358
Aleksei V. Bogoviz and et.al., 2018, The Role and Value of Information in the Economic
System: Opposition of Post-industrial and Information Economy, in Alexander P.
Sukhodolov. Models of Modern Information Economy. pp.343 - 349
M.J. Taylor, S. Wade, D and England, 2013 "Informing IT system Web site design through
normalisation", Vol. 13 Issue: 5. pp.342-355,
Naeimeh Elkhani, Sheida Soltani and Mohammad Nazir Ahmad, 2014 . "The effects of
transformational leadership and ERP system self-efficacy on ERP system usage", 27: 6.
pp.759-785,

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