Improving Leadership and Management at The Imperial Hotel: A Contingency and Bureaucratic Approach

Introduction to Management
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Executive Summary
Despite being one of the top-notch hotels in London, The Imperial Hotel faced many issues with
the ways their previous managers and leaders functioned in the workplace. This report has been
formulated for Peter Farnsworth in order to ensure that he can apply different and better methods
of management and leadership in the workplace so that the efficiency of The Imperial Hotel can
increase and they can provide quality services to the guests. The use of contingency theory of
leadership and bureaucratic theory of management in the organization should enhance the overall
operations.
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Table of Contents
Introduction......................................................................................................................................4
Analysis...........................................................................................................................................5
Conclusion.......................................................................................................................................9
Reference List................................................................................................................................10
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