Improving Organizational Performance and Employee Wellbeing at BUNI Travel

People and
Performance

Table of Contents
INTRDUCTION..............................................................................................................................4
TASK...............................................................................................................................................4
What techniques and tools will help to improve organizational performance............................4
Roll of employee wellbeing in improving motivation and performance....................................6
Appendix (APESTEL Analysis for BUNI travel........................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRDUCTION
People is defined as an employee who are working within organization and also fulfilling
their responsibilities and roles in their job with help of utilizing their skills and unique ideas. But
in aspect of performance it refer to overall procedure and activities of workers which is
important for finishing the task in systematic and effective way. The chosen company is BUNI
travel for evaluating the performance and working style of employees (Ghabrial and Andersen,
2021). It is the tenth biggest tourist place in United Kingdom. This report will cover different
tool and techniques which is essential for improving organizational performance, role of
employee well being in improving motivation and performance and also includes PESTEL
analysis for the company as an appendix of the report. This report is prepared with help of using
secondary data which includes journals, newspapers, magazines etc.
TASK
What techniques and tools will help to improve organizational performance
People and performance is basically a method which is applied by company for
enhancing the performance, ability and potentiality of employees in various aspects which are
described below -
 Firstly, performance appraisal and it basically a technique which is used by
organizations for increasing the performance of employees. In this technique top level
management monitored the performance of lower level of employees in strict manner.
Therefore, due to keeping strictness the productivity of employees are highly essential for
sustaining for long duration. In context to BUNI travel, management must always run
their activities in legal manner. In this way strong positive relations are build between
customers and producers which leads to increase the company profit at large scale.
 Second one is Key Performance indicator and in this method the performance of each
and every performance are effectively enhanced (Ginting, 2021). By using this method
management are able to identify the overall performance of the organization and their
workers effectively. In this way company easily identifies the problems of each workers
in their work place area within low time. In context to BUNI travel, management must
assign challenging task to their employees according to their specialization in particular
field. Due to assigning difficult work, their analytical skills are highly developed in long

term. After the overall development of employees they are get ready to handle any type
complicated situations and customers easily.
 Third one is 360-degree feedback and it is also the different which is used by company
for enhancing the work efficiency of employees. In this process organization take
feedback of their employees directly from customers (Gontina, Fitria and Martha, 2021).
Then in this way higher authority easily understand the problems which is occurred
during the time of delivering product and services to customers from the employee. Due
to taking feedback directly from consumers work pressure are effectively sustained in
minds of the employees which leads to increase the work efficiency of employees in long
term. In context to BUNI travel, management effectively analyse feedback of each and
every consumers effectively regarding their services and products.
 Fourthly, MBO (Management by objectives) and in this method also management are
focusing on their performance and productivity with help of setting specific objectives
and standards in their services and products. Due to considering objectives and standards
effectively company are able facilitate quality service to all customer segments in the
form of providing beneficial offers and ticket for holiday trip. In this way BUNI travel
are able to develop strong positive relations with customers for long time (Jatmiko and
Purba, 2021). Therefore, it is mandatory for BUNI travel that they must always maintain
standard in their services with help of giving proper training to their employees. Due to
effective training success rate and career growth of employees are is effectively increased
at maximum level for long duration.
 The last one is facilitating decent financial support to employees and the effectiveness
of this strategy is high in comparison with others. In this method financial benefits are
facilitated to each and every employee from top level management according to their
performance and achievement. With help of various financial benefits such as basic pay,
increments, bonus and others, employees are easily and highly motivated which leads to
sustain their work efficiency and productivity in long term. In context to BUNI travel,
when employees are motivated effectively then definitely workers are able to do their
work with full effort, passion and interest. Due to this company easily achieved their
vision, mission and objectives within low time in market.